bissett professional portfolio (december 2014)

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Bissett Professional Portfolio

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Page 1: Bissett Professional Portfolio (December 2014)

Bissett Professional Portfolio

ContentsWhat is the Bissett Professional Portfolio What are the portfolio components

What experience is eligible

How is the portfolio integrated into the degree

HowdoIgetmyexperienceverified

How will this impact me

Portfolio examples Bissett School of Business Marketers

Gathering data and support Assembling your portfolio

Using your portfolio Building a digital strategy

Distributing your portfolio

Prepare for Success

Appendix (FAQ)

1 3

5

10

12

15

16 16

17 17

19 20

21

22

24

page 1

Bissett Professional Portfolio

Exclusive to the business program at Mount Royal University your Bissett Professional Portfolio is a centralized collection of experiences documen-tation and other artifacts that graduating business professionals use to provide evidence of skills and abilities

Your unique and personalized portfolio will be based on the past present and future developed throughout your degree

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

In summary your Bissett Professional Portfolio isbull A toolkit to help you discover and express who you arebull A dynamic collection of materials or artifacts which summarize

document and highlight the best of who you are what you have done and what you hope to do

bull A public platform designed in collaboration with industrybull A medium to transform intangibles into tangiblesbull A medium to build professional marketing confidencebull A medium to provide evidence of potential to targeted audiencesbull An integrated component of your bachelorrsquos degreebull A road-map to achieve your vision andbull A collection of experiential opportunities to build confidence and

reputation

page 2

Aspiring towards success

A vision is a set of ideas that describe a future state A professional vision provides a sense of aspiration it stretches the imagination It gives shape and direction to the future and makes it easier to define the actions that will help to achieve goals

Your own professional vision is alive and evolving Therefore proper consideration of your vision is integral if you want to arrive at a successful professional destination

Your toolkit to success Developed collaboratively with key stakeholders and industries the Bissett Professional Portfolio is structured to provide you with a uniquely customizable relevant useful platform to articulate your vision and aspire towards professional success

ldquoThe future depends on what we do in the presentrdquo- Mahatma Gandhi

ldquoAmbition is the path to success Persistence is the vehicle you arrive inrdquo- Bill Bradley

WHAT IS YOUR

VISION

page 3

Skill Development900 hours

Portfolio components

Ongoing development throughout your degree

Professional Experience

Networking

Workshops

Unique Artifacts

Volunteer Experience

PersonalEngagementExperiences

+

+

=

=

Portfolio

+

Achieve your professional vision

page 4

How will this help me

bull 250 000 Canadians graduate from university each year

bull 20 are business students

bull GPA is ranked 1620 in importance as a factor for employers when hiring a new graduate

bull lsquoSoft-skillsrsquo are ranked as the most important factor

bull Upon graduating you will need tell your evidence-based story through a customizable and relevant platform

The Bissett Professional Portfolio is your toolkit to capture and manage the development of your

personal skill-sets throughout your degree

bull The workforce is highly competitive to those who are unprepared

page 5

What experience is eligible

The goal of your Bissett Professional Portfolio is to track the devel-opment of skills supported through evidence that are valuable to potential employers or graduate schools

Over the length of your four years at MRU you will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofes-sionalrdquo The remaining 180 hours must come from the other area

Total 900 hours

SKILL DEVELOPMENT

volunteer

professional volunteer

professional

or80

20

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 2: Bissett Professional Portfolio (December 2014)

ContentsWhat is the Bissett Professional Portfolio What are the portfolio components

What experience is eligible

How is the portfolio integrated into the degree

HowdoIgetmyexperienceverified

How will this impact me

Portfolio examples Bissett School of Business Marketers

Gathering data and support Assembling your portfolio

Using your portfolio Building a digital strategy

Distributing your portfolio

Prepare for Success

Appendix (FAQ)

1 3

5

10

12

15

16 16

17 17

19 20

21

22

24

page 1

Bissett Professional Portfolio

Exclusive to the business program at Mount Royal University your Bissett Professional Portfolio is a centralized collection of experiences documen-tation and other artifacts that graduating business professionals use to provide evidence of skills and abilities

Your unique and personalized portfolio will be based on the past present and future developed throughout your degree

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

In summary your Bissett Professional Portfolio isbull A toolkit to help you discover and express who you arebull A dynamic collection of materials or artifacts which summarize

document and highlight the best of who you are what you have done and what you hope to do

bull A public platform designed in collaboration with industrybull A medium to transform intangibles into tangiblesbull A medium to build professional marketing confidencebull A medium to provide evidence of potential to targeted audiencesbull An integrated component of your bachelorrsquos degreebull A road-map to achieve your vision andbull A collection of experiential opportunities to build confidence and

reputation

page 2

Aspiring towards success

A vision is a set of ideas that describe a future state A professional vision provides a sense of aspiration it stretches the imagination It gives shape and direction to the future and makes it easier to define the actions that will help to achieve goals

Your own professional vision is alive and evolving Therefore proper consideration of your vision is integral if you want to arrive at a successful professional destination

Your toolkit to success Developed collaboratively with key stakeholders and industries the Bissett Professional Portfolio is structured to provide you with a uniquely customizable relevant useful platform to articulate your vision and aspire towards professional success

ldquoThe future depends on what we do in the presentrdquo- Mahatma Gandhi

ldquoAmbition is the path to success Persistence is the vehicle you arrive inrdquo- Bill Bradley

WHAT IS YOUR

VISION

page 3

Skill Development900 hours

Portfolio components

Ongoing development throughout your degree

Professional Experience

Networking

Workshops

Unique Artifacts

Volunteer Experience

PersonalEngagementExperiences

+

+

=

=

Portfolio

+

Achieve your professional vision

page 4

How will this help me

bull 250 000 Canadians graduate from university each year

bull 20 are business students

bull GPA is ranked 1620 in importance as a factor for employers when hiring a new graduate

bull lsquoSoft-skillsrsquo are ranked as the most important factor

bull Upon graduating you will need tell your evidence-based story through a customizable and relevant platform

The Bissett Professional Portfolio is your toolkit to capture and manage the development of your

personal skill-sets throughout your degree

bull The workforce is highly competitive to those who are unprepared

page 5

What experience is eligible

The goal of your Bissett Professional Portfolio is to track the devel-opment of skills supported through evidence that are valuable to potential employers or graduate schools

Over the length of your four years at MRU you will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofes-sionalrdquo The remaining 180 hours must come from the other area

Total 900 hours

SKILL DEVELOPMENT

volunteer

professional volunteer

professional

or80

20

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 3: Bissett Professional Portfolio (December 2014)

page 1

Bissett Professional Portfolio

Exclusive to the business program at Mount Royal University your Bissett Professional Portfolio is a centralized collection of experiences documen-tation and other artifacts that graduating business professionals use to provide evidence of skills and abilities

Your unique and personalized portfolio will be based on the past present and future developed throughout your degree

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

In summary your Bissett Professional Portfolio isbull A toolkit to help you discover and express who you arebull A dynamic collection of materials or artifacts which summarize

document and highlight the best of who you are what you have done and what you hope to do

bull A public platform designed in collaboration with industrybull A medium to transform intangibles into tangiblesbull A medium to build professional marketing confidencebull A medium to provide evidence of potential to targeted audiencesbull An integrated component of your bachelorrsquos degreebull A road-map to achieve your vision andbull A collection of experiential opportunities to build confidence and

reputation

page 2

Aspiring towards success

A vision is a set of ideas that describe a future state A professional vision provides a sense of aspiration it stretches the imagination It gives shape and direction to the future and makes it easier to define the actions that will help to achieve goals

Your own professional vision is alive and evolving Therefore proper consideration of your vision is integral if you want to arrive at a successful professional destination

Your toolkit to success Developed collaboratively with key stakeholders and industries the Bissett Professional Portfolio is structured to provide you with a uniquely customizable relevant useful platform to articulate your vision and aspire towards professional success

ldquoThe future depends on what we do in the presentrdquo- Mahatma Gandhi

ldquoAmbition is the path to success Persistence is the vehicle you arrive inrdquo- Bill Bradley

WHAT IS YOUR

VISION

page 3

Skill Development900 hours

Portfolio components

Ongoing development throughout your degree

Professional Experience

Networking

Workshops

Unique Artifacts

Volunteer Experience

PersonalEngagementExperiences

+

+

=

=

Portfolio

+

Achieve your professional vision

page 4

How will this help me

bull 250 000 Canadians graduate from university each year

bull 20 are business students

bull GPA is ranked 1620 in importance as a factor for employers when hiring a new graduate

bull lsquoSoft-skillsrsquo are ranked as the most important factor

bull Upon graduating you will need tell your evidence-based story through a customizable and relevant platform

The Bissett Professional Portfolio is your toolkit to capture and manage the development of your

personal skill-sets throughout your degree

bull The workforce is highly competitive to those who are unprepared

page 5

What experience is eligible

The goal of your Bissett Professional Portfolio is to track the devel-opment of skills supported through evidence that are valuable to potential employers or graduate schools

Over the length of your four years at MRU you will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofes-sionalrdquo The remaining 180 hours must come from the other area

Total 900 hours

SKILL DEVELOPMENT

volunteer

professional volunteer

professional

or80

20

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 4: Bissett Professional Portfolio (December 2014)

page 2

Aspiring towards success

A vision is a set of ideas that describe a future state A professional vision provides a sense of aspiration it stretches the imagination It gives shape and direction to the future and makes it easier to define the actions that will help to achieve goals

Your own professional vision is alive and evolving Therefore proper consideration of your vision is integral if you want to arrive at a successful professional destination

Your toolkit to success Developed collaboratively with key stakeholders and industries the Bissett Professional Portfolio is structured to provide you with a uniquely customizable relevant useful platform to articulate your vision and aspire towards professional success

ldquoThe future depends on what we do in the presentrdquo- Mahatma Gandhi

ldquoAmbition is the path to success Persistence is the vehicle you arrive inrdquo- Bill Bradley

WHAT IS YOUR

VISION

page 3

Skill Development900 hours

Portfolio components

Ongoing development throughout your degree

Professional Experience

Networking

Workshops

Unique Artifacts

Volunteer Experience

PersonalEngagementExperiences

+

+

=

=

Portfolio

+

Achieve your professional vision

page 4

How will this help me

bull 250 000 Canadians graduate from university each year

bull 20 are business students

bull GPA is ranked 1620 in importance as a factor for employers when hiring a new graduate

bull lsquoSoft-skillsrsquo are ranked as the most important factor

bull Upon graduating you will need tell your evidence-based story through a customizable and relevant platform

The Bissett Professional Portfolio is your toolkit to capture and manage the development of your

personal skill-sets throughout your degree

bull The workforce is highly competitive to those who are unprepared

page 5

What experience is eligible

The goal of your Bissett Professional Portfolio is to track the devel-opment of skills supported through evidence that are valuable to potential employers or graduate schools

Over the length of your four years at MRU you will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofes-sionalrdquo The remaining 180 hours must come from the other area

Total 900 hours

SKILL DEVELOPMENT

volunteer

professional volunteer

professional

or80

20

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 5: Bissett Professional Portfolio (December 2014)

page 3

Skill Development900 hours

Portfolio components

Ongoing development throughout your degree

Professional Experience

Networking

Workshops

Unique Artifacts

Volunteer Experience

PersonalEngagementExperiences

+

+

=

=

Portfolio

+

Achieve your professional vision

page 4

How will this help me

bull 250 000 Canadians graduate from university each year

bull 20 are business students

bull GPA is ranked 1620 in importance as a factor for employers when hiring a new graduate

bull lsquoSoft-skillsrsquo are ranked as the most important factor

bull Upon graduating you will need tell your evidence-based story through a customizable and relevant platform

The Bissett Professional Portfolio is your toolkit to capture and manage the development of your

personal skill-sets throughout your degree

bull The workforce is highly competitive to those who are unprepared

page 5

What experience is eligible

The goal of your Bissett Professional Portfolio is to track the devel-opment of skills supported through evidence that are valuable to potential employers or graduate schools

Over the length of your four years at MRU you will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofes-sionalrdquo The remaining 180 hours must come from the other area

Total 900 hours

SKILL DEVELOPMENT

volunteer

professional volunteer

professional

or80

20

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 6: Bissett Professional Portfolio (December 2014)

page 4

How will this help me

bull 250 000 Canadians graduate from university each year

bull 20 are business students

bull GPA is ranked 1620 in importance as a factor for employers when hiring a new graduate

bull lsquoSoft-skillsrsquo are ranked as the most important factor

bull Upon graduating you will need tell your evidence-based story through a customizable and relevant platform

The Bissett Professional Portfolio is your toolkit to capture and manage the development of your

personal skill-sets throughout your degree

bull The workforce is highly competitive to those who are unprepared

page 5

What experience is eligible

The goal of your Bissett Professional Portfolio is to track the devel-opment of skills supported through evidence that are valuable to potential employers or graduate schools

Over the length of your four years at MRU you will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofes-sionalrdquo The remaining 180 hours must come from the other area

Total 900 hours

SKILL DEVELOPMENT

volunteer

professional volunteer

professional

or80

20

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 7: Bissett Professional Portfolio (December 2014)

page 5

What experience is eligible

The goal of your Bissett Professional Portfolio is to track the devel-opment of skills supported through evidence that are valuable to potential employers or graduate schools

Over the length of your four years at MRU you will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofes-sionalrdquo The remaining 180 hours must come from the other area

Total 900 hours

SKILL DEVELOPMENT

volunteer

professional volunteer

professional

or80

20

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 8: Bissett Professional Portfolio (December 2014)

page 6

What experience is eligible

Upon review of pilot implementation data through Fall 2014 profession-al experience was recommended to be captured in personal portfolios through structured and guided integration

Professional self awareness will promote intentional and foundational design for soft skills development Deliberate decisions towards career will incorpo-rate specific and defined marketing skills for intentionality

Professional Self Awareness

Deliberate Decision Towards Career

Portfolio Evidence

Professional Self AwarenessSoft Skill Development

Deliberate Decisions Towards CareerMarketing Skill Development

bull 450 hours (minimum)bull Broadly defined variety of applica-

ble employment positionsbull Reduced barrier to entry captures

existing student profiles encourages reflection to develop career aspira-tions and path to success

bull 450 hours (minimum)bull Narrowly defined marketing and

sales specific roles specializing in early career development

bull Encourages thoughtful decisions to achieve future career goals through selectiveness and relevance

Service Industry (Waiting tables bartending)

Customer Service RepresentativeRetail Associate

Financial Service RepresentativeOffice Administrator

CashierMerchandiserReceptionist

Additional at Faculty Discretion

Soft Skill Development

Marketing AdvisorDigital Media AnalystMarketing Assistant

Sales RepresentativeMarketing SpecialistEvent Promotions

Marketing AssistantBrand AmbassadorAccount Manager

Marketing CoordinatorSocial Media Manager

Graphic Designer Marketing Internship

Entry Level Marketing Role

Marketing Skill Development

Example Roles

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 9: Bissett Professional Portfolio (December 2014)

page 7

Why is networking experience required in your portfolio

Your career opportunities will be created through your ability to engage in face-to-face dialogue and communication with professionals

Not only will you learn about the various career paths and opportunities for business professionals but you will be developing valuable interpersonal skills while purposefully positioning yourself in the minds of others in essence building awareness of your personal brand

A variety of options are available to you to explore networking opportunities including

MRU OffsiteMarketing Society Christmas Cannes

MRU Network Events Ad RodeoCareer Fairs Startup Calgary

Co-op Work Terms

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 10: Bissett Professional Portfolio (December 2014)

page 8

Why are professional development workshops required

Helpful Resources

Career Services Workshops

Co-op Orientation

Marketing Society

Institute for Innovation amp Entrepreneurship

Calgary MarketingAssociation

Faculty Support

Professional development workshops provide you the ability to explore your own interests and passions within a variety of disciplines and crafts

Workshops are held on and off campus are open and inclusive and typically focus on unique skill development

Determine topics or interests that you have and keep your eyes open for posters billboards email groups around campus to find communities of people with similar interests and passions as your own

From there you will find constant opportunities for interesting seminars to attend tutorials to learn from and enjoyable people to meet

Professional development workshops provide you with the unique and personalized skill development that will completely differentiate yourself amongst your fellow graduates and job seekers

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 11: Bissett Professional Portfolio (December 2014)

page 9

Why use LinkedIn

With LinkedIn you have a portfolio that is intuitive relevant has no cost and is consistently being used by employers to seek out potential candidates

bull resume structurebull visual media integrationbull network creationbull skill verification and endorsementbull professional platform of choice

ldquoPeople with more than 20 connections are 34 times more likely to be approached with a job opportunity

than people with less than fiverdquo

- Ten Ways to Use LinkedIn Guy Kawasaki

source power+formula 2012 Linkedin User Survey

Intuitive Information Design

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 12: Bissett Professional Portfolio (December 2014)

page 10

Introduction Evidence-Based MarketingEvidence-Based Marketing is the foundational course to the marketing program and will provide introduction to your Bissett Professional Portfolio development Course components will include initial LinkedIn profile development career and industry research and evidence-based storytelling through online platforms

It is our goal that following Evidence-Based Marketing all marketing students will have a career vision and will systematically work towards achieving this vision over time at Mount Royal University Your Bissett Professional Portfolio will become the platform for you to tell your evidence-based story

Marketing course advancementThroughout each course in your marketing program there will be a component wherein you will be tasked with updating an aspect of your unique active LinkedIn profile that factors ongoing personal development and targeted course skill outcomes

How is the portfolio integrated into the degree

PortfolioIntegration

bull EBM as entry-point

bull Skill tracking throughout degree

bull Corresponds to relevant curriculum design

bull Includes extracurricular components

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 13: Bissett Professional Portfolio (December 2014)

page 11

How is the portfolio integrated into the degree

Final Bissett Professional Portfolio verification by faculty

Career vision and Bissett Professional Portfolio development

Graduation with verified Bissett Professional Portfolio

Evidence-Based Marketing

Marketing-Driven Strategy

Navigating Marketing Trends

Marketing Design Literacy

Creating Brand Intelligence

Professional Brand Studio

Managing Market Relationships

Bissett Seal

START

FINISH

All marketing courses will have a marketing portfolio development activity integrated into course content

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 14: Bissett Professional Portfolio (December 2014)

page 12

Endorsement and recommendationAll hours that you accumulate in the Skill Development cluster of your portfolio are to be verified in writing from a managersupervisor in your firm or volunteer organization prior to graduation This can be completed through

bull LinkedIn recommendationsbull Written verificationsbull Co-op participation

In addition professional and volunteer experience may be subject to Level Two verification In this case a faculty member or administrator will follow-up directly to confirm the details of the role and experience

Final verification Market-Driven StrategyDuring Market-Driven Strategy your professor will verify that all major components of your Bissett Professional Portfolio have been completed

Upon exit from Market-Driven Strategy and graduation of your degree you will be provided a personal recommendation entrance into the exclusive alumni group and a verified seal for your profile unique to the marketing program of Bissett School of Business

How do I get my experience verified

Skills and Endorsements

bull Capture manage and display relevant skill development

bull Ability to collect and manage references as recommendations

bull Capstone verification for program completion

bull Professional experience will be verified by your employer and faculty through provided forms

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 15: Bissett Professional Portfolio (December 2014)

page 13

Linking to skill development

TitleHead Bartender - Earls(380 hours)

Soft Skill Experience

bull Four years customer service experience

bull Averaged 15 hours per week during school year

bull Promoted to head bartenderbull Responsible for training new bar

staff

Link to Learning OutcomesDeveloped interpersonal communication skills

Developed group effectiveness skills including leadership and time management

Developed critical thinking skills to synthesize and integrate information in order to solve problems

TitleCall Centre Representative - TELUS(350 hours)

Soft Skill Experience

bull Two years call centre representative experience

bull Responsible for all TELUS consumer products and experience

bull Was employee of the month for three separate months

bull Exceeded customer service targets for 18 of 24 months

Link to Learning OutcomesDeveloped interpersonal communications skills by working directly with clients

Developed problem solving and critical thinking skills in aligning customer needs to product and service options

Developed time management skills in situations where there were multiple consumer demands and shortages in staffing

Refer to appendix for full list of 22 program-level learning outcomes

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 16: Bissett Professional Portfolio (December 2014)

page 14

Linking to skill development

TitleVice President - MRU Marketing Society (90 hours)

Marketing Skill ExperienceResponsible for all MRU Marketing Society events bull Hosted 3 alumni guest

speakers Total attendance of 150 students

bull Hosted 2 career workshops Total 42 students attended

bull Hosted agency crawl 63 students attended

Link to Learning OutcomesAdeptly examined and interpreted a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and demonstrated sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences

Demonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

TitleSales Coordinator - CIR Realty(380 hours)

Marketing Skill ExperienceReported to VP Marketing Supported sales team of 100 reps bull Booked 75 client meetings bull Managed all corporate digital

and social media bull Responsible for processing

contracts and sales administration bull Coordinated annual sales meeting

(100 in attendance)

Link to Learning OutcomesDemonstrated literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Through personal reflection recognized that marketing decision-making requires a deep and sophisticated appreciation of context This includes recognition of the impact of variables such as industry type size of business culture and history

Refer to appendix for full list of 22 program-level learning outcomes

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 17: Bissett Professional Portfolio (December 2014)

page 15

Past and present experienceStudents will be encouraged to include ALL relevant professional and volunteer experiences (past and present) in their portfolio However as an anticipated start-date in fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

Fall 2014 Pilot FeedbackThe Bissett Marketing Portfolio is being phased-in for existing students Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies

How will it impact me

Please view the FAQ in the appendix of this guide to find a further explanation of these and other important concepts

Additional Questions

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 18: Bissett Professional Portfolio (December 2014)

page 16

Portfolio inspiration

ldquoThere are over 39 million students and

recent graduates on LinkedIn They are LinkedInrsquos fastest-

growing demographicrdquo

You are not doing this alone You are part of a network and community with 100rsquos of peers future graduates and recent alumni of the marketing program that are all actively evolving their personal portfolios

Join the Bissett School of Business Marketers group on LinkedIn to find relevant and inspirational examples of portfolios that are being used by students and alumni to achieve their professional vision source LinkedIn 2014

Sample Portfolio 1 Sample Portfolio 2

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 19: Bissett Professional Portfolio (December 2014)

page 17

Gathering data and support

Skill Development - As you complete each core course within your marketing program you will be developing invaluable marketing skills that should be highlighted in your profile upon each course completion

1 Evidence-Based Decision Making2 Market Needs Analysis3 Marketing Relationships4 Brand Identity and Analysis5 Design Fundamentals6 Integrated Campaign Design and Execution7 Market Strategy

Refer to appendix for full list of 22 program-level learning outcomes

Personal artifacts - Visually engaging evidence of your creative voice - will be completed and collected throughout the marketing program and can be published in your portfolio effortlessly using built-in software tools

Resources - In addition to faculty there are a variety of support networks available to you including Career Services the Marketing Society recent alumni and industry partners As well It is strongly recommended that you develop a professional mentorship relationship with a trusted colleague to help guide and support your progress

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 20: Bissett Professional Portfolio (December 2014)

page 18

Assembling your portfolioName - Use your real name Headline - Sum up your professional ldquoidentityrdquo in a short phrase Location and Industry - Include accurate location and industry info in order to be found in advanced searches on LinkedIn and help others confirm that you are the person they are looking forPhoto - Upload a professional current headshot You should be easily recognizable Do not use family photos or pictures of your adorable baby or petsCustom URL - Create a custom URL that can be used to go directly to your public profile It is recommended you use your name or close variationSummary - Include an overview of your personal experience and goals as well as specialties Write in present tense about who you are professionally your depth of experience and any major accomplishments that evidence your claimsExperience - Use your current position and at least two previous positions List only relevant experience Each position should include a 150-200 word description Ensure all your relevant experience is verified by the organization (refer to FAQ 11)Skills and Expertise - These should be keywords that you want to be recognized for List a minimum of 5 skills This section will be developed through your degree Education - Fill in current education to-date including any activitiessocieties or additional notes worth sharingRecommendations - These will be accumulated through your degreeInterests - List any areas that you are interested in professionally You can also list personal interest if appropriate to share Groups and Associations - Join Bissett School of Business Marketing Program group to develop your network and view other portfolios Include any professional groups or associations you are a member of Honours and Awards - List any honours or awards you have received that relate to professional experiencePersonal Information - Provide any personal and contact information that you feel comfortable sharing including other social media handles if professionalAdditional Sections - There are a variety of optional sections that you can use to enhance your profile such as reading lists volunteer experience languages etcPrivacy Settings - Review your privacy settings Make your profile as visible as possible for networkingsource BEMinteractivecom

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 21: Bissett Professional Portfolio (December 2014)

page 19

Using your portfolio

Tips for effective developmentYour personal portfolio is alive dynamic and continuously evolving Beyond initial profile creation there is a variety of additional functionality that allows you to tailor to your specific story and visualization of evidence Explore all of the tools the platform has to offer

Build your portfolio continuously Update your connections by socially networking with friends family peers fellow students anyone whom you would feel comfortable publicly listing as a professional relationship

Ensure that your portfolio is up-to-date with artifacts of your course success personal experience and publications of project work

Enhanced portfolio development includes

bull Joining a minimum of two groups during portfolio developmentbull Engaging in discussion forumsbull Exploring thought leadership on platformbull 100 profile completionbull Relevant multimedia publicationbull Collect and analyze data and trendsbull Research career opportunities (business pages)

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 22: Bissett Professional Portfolio (December 2014)

page 20

Generating perception and influence1 Identify the best group opportunities2 Target the most popular discussions in each group3 Start your own discussion(s)4 Follow up on conversations and opportunities5 Start your own group(s)

Tailor a strategy based upon feedback (LinkedIn metrics) and personalized knowledge of your connections and groups

As you build your unique professional voice with like-minded community members you will gain authenticity in experience

Start with the Bissett School of Business Marketers group on Linkedin to develop confidence and expand out from there These activities will continue to promote your online professional identity throughout your career providing unexpected opportunities in constant reward of your engagement

Your digital strategy

source Social Media Examiner

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 23: Bissett Professional Portfolio (December 2014)

page 21

Applying for JobsIn addition to using your LinkedIn profile you can attach your resume and cover letter to your job applications

Keep track of your job applications via the Jobs homepage See which jobs you applied to when and whether or not your application has been viewed

Some jobs include the name of who posted it Follow up on your job applications by contacting the job poster via InMail

Traditional Print Format If yoursquore viewing your profile while yoursquore signed into LinkedIn you have the option to export the profile to a PDF file and then print it 1 Click Profile at the top of your homepage2 Move your cursor over the arrow icon next to the Edit Profile button3 Select Export to PDF 4 The PDF file will be downloaded and saved to your computer Once

you open the file you can print it

Distributing your portfolio

source LinkedIn 2014

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 24: Bissett Professional Portfolio (December 2014)

page 22

Prepare for success

Grow your network by searching your email contacts and finding people you may know See where your fellow alumni are working and reach out to learn more about their company or industryAsk for introductions through your network to get connected to companies yoursquore interested in working forShare updates with your network -- like interesting articles links to videos or presentations

Using Your Network

Sign up to get email alerts about jobs you may be interested in Find jobs by keyword title company function industry years of experience and date posted using advanced searchSign for saved search email alerts to get automatic notifications about new jobs that meet your criteriaShare updates with your network -- like interesting articles links to videos or presentations

Job Search

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 25: Bissett Professional Portfolio (December 2014)

page 23

Prepare for success

Learn more about a companyrsquos products and services latest news employees job opportunities and more See how you yoursquore connected to each company through your 1st 2nd and 3rd degree connections See statistics on employees including where they worked before and after that companyFollow companies yoursquore interested in to get updates from them on your LinkedIn homepage

Company Pages

Join Groups relevant to your professional interests alumni groups industry groups geographic groups and more Use groups to make connections find job listings establish thought leadership and keep your information current on trending issues and topics

LinkedIn Groups

Get answers you need in LinkedIn help center Learn how to attract career opportunities using online webinarsVisit Linked job search tips blog for additional resources

Additional Resources

source LinkedIn 2014

What is the Bissett Professional Portfolio

Sample profiles

Gathering data and support

Assembling your portfolio

Using your portfolio

Portfolio checklist

Appendices

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 26: Bissett Professional Portfolio (December 2014)

page 24

Appendices FAQ

1 What is a Bissett Professional Portfolio

Exclusive to the marketing program at Mount Royal University the Bissett Professional Portfolio is a centralized collection of experiences documents and other artifacts that BBA Marketing professionals use to provide evidence of skills and abilities This portfolio will synthesize a studentrsquos knowledge into a story and offer evidence to differenti-ate them as they begin their career as a Bissett professional In summary the Bissett Professional Portfolio will be bull A medium to help them discover and express who they are professionally bull A dynamic collection of materials or artifacts which summarize document and highlight the best of who they are

what they have done and what they hope to do bull A medium to transform intangibles into tangibles bull A medium to build professional marketing confidence bull A medium to provide evidence of potential to targeted audiences bull An integrated component of the marketing degree and bull A collection of experiential opportunities to build confidence and reputation

2 What is the structure of the Bissett Professional Portfolio and how will it be integrated into the degree

The goal of our Bissett Professional Portfolio is to offer a consistent platform for students to tell their story and link their academic professional and volunteer experiences to market-driven learning outcomes Our goal is for students to become intentional and pro-actively seek experiences that link to learning outcomes The Bissett Professional Portfolio will require students to complete several areas over their four years at MRU This will include

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 27: Bissett Professional Portfolio (December 2014)

page 25

a Completion of 900 hours of verified professional and volunteer experiences linked to program learning outcomes b Completing a minimum four career focused workshops c Engagement in three professional networking activities

The development of the portfolio will be based on LinkedIn and start in Evidenced-Based Marketing (EBM) and be integrated thematically into related courses in the marketing program The details of this integration will be defined by individual faculty and coordinated to minimize potential duplication All students will be required to submit their portfolio for final verification in the first month of Market-Driven Strategy (MDS)

3 What are the learning outcomes for the marketing program

Based on extensive industry consultation the BBA in marketing includes 22 learning outcomes The overall program and each course have been designed with these learning outcomes at their core These learning outcomes are what separates a ldquoMarketerrdquo from a ldquoBissett Marketerrdquo As students assess their professional and volunteer opportunities it is important to consider how they can support these market-driven learning outcomes

Evidence-based Decision Making1 Students will adeptly evaluate the potential of various markets to sustainably meet organizational marketing objectives2 Through the use of rigorous research and analysis students will identify and prioritize the audiences that will have maximum impact on the value creation process for an organization3 Students will confidently develop business cases and make strategic decisions in order to plan and implement effective product launches in a competitive marketplace4 Students will recognize that effective marketing decision-making requires a deep and sophisticat- ed appreciation of context This includes recognizing the impact of variables such as industry type size of business culture and history5 Students will plan design and execute marketing research projects

FAQ

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 28: Bissett Professional Portfolio (December 2014)

page 26

Marketing Relationships6 Students will engage ethically be respectful demonstrate empathy and respond to audiences and clients They will extend this conduct to professional relationships with others in the marketing system7 Students will adeptly examine and interpret a wide variety of evolving clientuserconsumer needs represented in ldquothe marketrdquo and will demonstrate sensitivity in crafting aesthetics choices brand action creativity-relevant marketing communication tactics and engagement experiences for these audiences8 Students will possess a foundational knowledge of the sciences behind the art of human persuasion (eg psychology sociology anthropology and economics) and demonstrate how to manage the tension between their role as a) implementers and persuaders of human behaviour emotion relationship consumption and participation and b) their role and contribution to business performance

Brand Identity and Analysis9 Students will compare and classify the impact that contextual factors such as industry context organizational structure and culture and behaviour have on brand development objectives and implementation10 Students will confidently navigate and influence the creative industryrsquos ecosystem by mapping defining and analyzing components and roles and locating themselves in their extended professional community11 Students will recognize that their ability to nourish improve optimize or reinvent brand systems creatively and effectively is affected by a nuanced understanding of market forces organizational culture and practices audiences targeted historic brand identity decisions current tactical needs

FAQ

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 29: Bissett Professional Portfolio (December 2014)

page 27

Design Fundamentals12 Students will utilize a wide range of conceptual theoretical and practical tools to define brand objectives engage in design thinking develop real world solutions and animate consistent brand architecture that deliver meaning and value for specific audiences and clients13 Students will conscientiously balance creativity-relevant processes with business alignment and specific objectives delivering exceptional branding and marketing communications14 Students will demonstrate courage in their use of design fundamentals and aesthetics developing and demonstrating professional confidence in presenting relevant and thought-provoking solutions Integrated Campaign Design and Execution15 Students will utilize dynamic problem solving and critical skills to evaluate find relevant information refine focus test and finally execute aesthetically informed tactical marketing communication solutions and campaigns16 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

Market Strategy17 Based on specific marketing problemsopportunities in the areas of exploring audience influence and persuasion branding product promotion and marketplace planning students will analyze and select relevant research methods and practices 18 Students will analyze critique and recommend measurable strategies and tactics to enhance local and global sales and distribution processes19 Students will identify and communicate the full value-added potential of an organizationrsquos offerings by helping businesses to successfully bring highly-differentiated whole (or augmented) products into a competitive marketplace

FAQ

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 30: Bissett Professional Portfolio (December 2014)

page 28

Marketing and Value Creation20 Students will describe the business impact of brand and reputation and confidently measure how this influences audience behaviour and generates value21 Students will recognize the important relationship between value generation and brand strategy (brand purpose systems and aesthetics)22 Students will demonstrate literacy with communication channels and tools translating business goals into engagement strategies for specific markets

4 Why was LinkedIn chosen as the Bissett Professional Portfolio platform

A variety of technical platforms were evaluated against defined criteria Measuring the available software options against our relevant criteria for consideration (uncovered in secondary research of stakeholder needs) the LinkedIn platform both satisfies our full requirements and also provides solutions for ongoing flexibility in future development

LinkedIn is currently a key platform for all relevant stakeholder groups (students faculty and professionals) The use of this platform is currently recommended by faculty to students in our Marketing Program but not required Professionals already use LinkedIn for its vast networking opportunities and rich-media capabilities for profes-sional portfolio development are already built-in Students already use LinkedIn as a living resume showcasing key projects milestones publications etc and building personal networks based on social objects

In addition the LinkedIn platform is customizable flexible and meaningful to our stakeholder interest groups Portfolio content is accessible based on multiple uses including digitally (natural) and offline (printable template functionality built-in) LinkedIn is cost-effective as it is free to use based upon current requirements

FAQ

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 31: Bissett Professional Portfolio (December 2014)

page 29

5 Why Evidence-Based Marketing as the ldquoentry pointrdquo for the Bissett Professional Portfolio

Evidence-Based Marketing is the first core marketing course is will be composed of primarily marketing majors As a GenEd course Science of Persuasion will capture too many non-marketers The same issue exists for 2150

The Bissett Professional Portfolio seamlessly fits into the current course design for Evidence-Based Marketing which focuses on evidence-based storytelling The current first phase of the course asks students to reflect on their ldquocompetitive advantagerdquo when they graduate In addition students are required to complete a reflective essay on their dream job (through research of employment hiring criteria) These sections will be enhanced in the first two weeks the first ldquocause and effectrdquo case study will focus on identifying criteria that employers use to hire new marketing graduates

It is our goal that following EBM all marketing students will have a career vision and will systematically work towards achieving this vision over their time at MRU It is our goal that their Bissett Professional Portfolio becomes the platform for these students to tell their evidence-based story

6 Why does final Bissett Professional Portfolio verification occur in Market-Driven Strategy

Identifying a single course for final portfolio ldquoverificationrdquo prior to graduation is essential for consistency As the BBA marketing has two capstones either capstone would be suitable as the final verification point However MDS has been chosen for final verification because it has the flexibility to integrate the Bissett Professional Portfolio logically into the current curriculum design

FAQ

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 32: Bissett Professional Portfolio (December 2014)

page 30

7 How will students who are mid-program be transitioned into a Bissett Professional Portfolio

The Bissett Professional Portfolio will be introduced to all BBA Marketing students in the fall of 2014 All courses (excluding SoP) will include a turnkey and consistent ldquoBissett Professional Portfolio developmentrdquo module to be completed prior to October 15th We anticipate this module will require only one dedicated class with a follow-up in-class review of ldquobest of classrdquo examples Concurrent to the in-class modules we will hold optional ldquoBissett Pro-fessional Portfoliordquo workshops in conjunction with the Marketing Society in the fall to support refinement of their portfolio

Our goal is that all marketing majors will have solid Bissett Professional Portfolios as a baseline and completed by October 15th It is recognized that some students may be working on (and receiving grades for) their portfolio concurrently in more than one class Given the uniqueness and importance of this portfolio this is not considered a concern

8 What professional or volunteer experience will be eligible

The goal of a Bissett Professional Portfolio is for a student to develop skills supported by evidence that are valuable to potential employers or graduate schools Over the length of a studentrsquos four years at MRU a marketing major will be expected to complete a minimum 900 hours of professional and volunteer related activity This experience is based on the 8020 principle Therefore a maximum of 720 hours can be allocated to either ldquovolunteerrdquo or ldquoprofessionalrdquo The remaining 180 hours must come from the other area For example student A had a summer job at an advertising agency and completed 1000 hours In addition student A was also an executive of the Marketing Society and completed 300 hours This student would allocate 720 hours of this time to their professional hours and 180 hours to the volunteer pool to for a total of 900 hours and achieve their minimum requirement for graduation

FAQ

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 33: Bissett Professional Portfolio (December 2014)

page 31

9 Will students be able to integrate previous professional or volunteer work experience into their portfolio

As it is Bissett Professional Portfolio students will be encouraged to include ALL professional and volunteer experiences in their portfolio However as an expected start-date of fall 2016 the 900 minimum verified hours must be completed during the time they were enrolled at MRU as a student So for example they may include verified student council activity from year 1 (prior to declaring their marketing major) however they could not include a summer job from high school towards their verified hours The goal of the Bissett Professional Portfolio is for students to reflect on their part-time or summer employment or their volunteer activities with intentionality and link to program outcomes defined as critical to employers

10 What career services workshops and networking activity area eligible

Career services offer a range of career planning courses for students ranging from resume writing to interviewing skills A recommended minimum of four workshops must be completed over their four years In addition students will be encouraged to engage in a minimum three networking activities over their four years There are numerous opportunities on campus to support students such as the Marketing Societyrsquos networking breakfasts Experience from both workshop and networking activity will be required to be verified

11 How will students verify their Bissett Professional Portfolio activity (eg experience workshops networking)

The verification process will follow the same principle as co-op work-terms but be based on LinkedIn It is critical that the experience a student has is linked to program learning outcomes but is not overstated Authenticity and transparency is essential for the BBA Marketing Bissett Professional Portfolios to be perceived as valuable to employers Therefore all professional or volunteer activity that a student wishes to allocate to meeting the 900 hour minimum will be subject to a two-step written verification process that is the responsibility of the student to manage prior to submitting their portfolio for final review at the beginning of Market-Driven Strategy

FAQ

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 34: Bissett Professional Portfolio (December 2014)

page 32

Level-1 verification All hours included in a Bissett Professional Portfolio must be verified in writing from a manager supervisor in the organization It must verify (a) total hours (b) how experience is linked to supporting specific learning outcomes Level-1 verification can be integrated into their Bissett Professional Portfolio through one of two methods

LinkedIn Recommendation Verification can be done in the form of a LinkedIn recommendation In this case they would invite the individual to submit a written recommendation on their LinkedIn profile This is simple and can be completed in minutes Students will have the ability to only make these verification recommendations visible during the final verification review Written Verification Optionally a student may receive a written letter from the organization verifying the hours and links to learning outcomes This letter would then be uploaded and attached to their LinkedIn profile (under the associated position) during the final verification review Once a position is verified by MRU this letter can be removed from a studentrsquos profile if they choose

Level-2 verification Similar to co-op work-terms all hours included in a studentrsquos Bissett Professional Portfolio may be subject to level-2 MRU verification In this case an MRU faculty member or administrator will follow-up with an organization directly to confirm the details of the role and experience

12 How will the Bissett Professional Portfolios be verified during Market-Driven Strategy

The completion of the Bissett Professional Portfolio requirements will be embedded as a key learning outcome in Market-Driven Strategy (4858) Therefore for a student to successfully complete this course they must provide evidence of a verified Bissett Professional Portfolio that meets the minimum defined requirements This requirement will be introduced in the fall of 2014 but will be a ldquosoftrdquo target for the first two years Therefore students will be encouraged and coached to achieve or exceed the minimum 450 hour target workshops and networking activity but these will not become a requirement for the successful completion of MDS until fall 2016 expected start-date

FAQ

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 35: Bissett Professional Portfolio (December 2014)

page 33

13 What happens if a student has not met their minimum requirements of their Bissett Professional Portfolio Will this delay their graduation (as they will not pass their final capstone course)

Starting in fall 2016 it is anticipated that all students will be required to submit a verified Bissett Professional Portfolio to complete the requirements of Market-Driven Strategy This Bissett Professional Portfolio must provide verified evidence of completing all mandatory requirements related to professional volunteer experience linked to learning outcomes career workshops and networking events

To ensure this is on track during every 3000-Level course faculty will review each studentrsquos Bissett Professional Portfolio to confirm they are on track to meet the minimum criteria prior to proceeding to their final year capstones It is our goal that all students who proceed to MDS will have completed the minimum requirements for graduation prior to the start of MDS Therefore the Bissett Professional Portfolio will be submitted in week three of MDS for final review and verification that all program requirements have been met If the MDS faculty have determined that a student has not completed this core requirement for the Bissett Professional Portfolio they will have the remainder of the semester to complete these requirements to meet the minimum requirements to receive credit for MDS

14 How will co-op be integrated seamlessly

The co-op program remains very active and encouraged All co-op work activity are eligible for the Bissett Professional Portfolio (one work-term achieves the minimum requirement for professional hours)

15 Will student LinkedIn profiles be public

All LinkedIn users can control the details of their public profile (eg pictures summary positions skills education etc) depending on the goals of their Bissett Professional Portfolio Strategies to maximize the exposure of their Bissett Professional Portfolio will be reviewed during the program and in Bissett Professional Portfolio workshops

FAQ

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 36: Bissett Professional Portfolio (December 2014)

page 34

16 How will we know if the Bissett Professional Portfolio is perceived as valued by students and employers

It is our intention to conduct formal research following implementation to assess the perceived value of the Bissett Professional Portfolio from both a student and an employerrsquos perspective The portfolio will be refined based on the results of this research It would be our intent to receive HREB approval for this research to support publication of the results

17 Why did the pilot implementation have a goal of 450 hours - but the final portfolio is 900 hours

Based upon initial pilot review through Fall 2014 it was recommended through student and marketing society feedback that professional experience hours be increased to 900 hours split between soft skills and marketing related skills to maintain competitiveness with related academic programs (ex Public Relations) and to encourage tiered strategic and intentional professional development in conjunction with academic studies This was strongly recommended to encourage firstly reflection in initial portfolio development and secondly inten-tionality through early career decisions which strategically position for success upon portfolio completion and graduation as a Bissett marketer

FAQ

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50
Page 37: Bissett Professional Portfolio (December 2014)

page 35

Tyler Massie Lead designer author

Colleen Bradley Career Services fundingHaley Daniels Marketing Society workshop developmentPatricia Derbyshire Marketing faculty liaison implementationDavid Finch Marketing faculty liaison project leadLisa Gaylor Career Services work experience coordinatorAmanda Schaufele Peer review supportJenna Shaw Peer review supportChris Vogel Peer review support

Marketing Partnership Council Feedback guidance and support

Developed in collaboration

Acknowledgements

v60Massie Finch December 2014

  • bmp-title page
  • BMP draft v50