BIS 303 COMPLETE Course / Entire Course / Full Course / Complete Class - INCLUDES ALL DQS, INDIVIDUAL & TEAM ASSIGNMENTSManaging Information Technology In The Hospitality Industry

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Week 1IndividualHospitality Information Technology Matrix WorksheetResource:Hospitality Information Technology Matrix Worksheet, located in Week One of the student websiteCompletethe Hospitality Information Technology Matrix Worksheet. Instructions and details of the assignment are included.Week 2:IndividualChanging Role of Hospitality IT EssayResource:Hospitality Information Technology Matrix WorksheetUsethe Hospitality IT application you chose for the Week One assignment.Preparea 700- to 1,050-word essay defining the changing role of hospitality information technology, based on the Week One readings. Define efficiencies, or cost control, within your chosen application. Define information leverage, or use of data for decision-making, provided by the application. What changing role does the hospitality information technology application you chose in Week One fulfill? Do the efficiencies of information leverage features in this application provide a greater sustainable competitive advantage? Why or why not?Formatyour paper consistent with APA guidelines.Week 2:Learning TeamHospitality Information Systems: Direct ReservationsResource: Hospitality Information Systems: Direct Reservations, located in Week One of the student websiteCompletethe Hospitality Information Systems: Direct Reservations assignment.Week 3:IndividualHospitality Information Systems and Users PaperResources:Hospitality Information Technology Matrix Worksheet and the Changing Role of Hospitality IT EssayPreparea 1,050- to 1,400-word paper that continues the analysis of the hospitality IT application you chose from the Week One individual assignment. Begin by briefly identifying how the application is used by the four business functionsOperations, Marketing, Accounting, and Human Resources. Explain how the application is integrated into the property management systems, global distribution systems, or other property- or company-wide systems within the four business functions. If it is not integrated into a property- or company-wide IT system, explain the reasons why not, such as cost or technology, and list competitive advantages gained by integration. What are the features and benefits of internal property management systems versus external global distribution systems? How do they compare? Which one offers the best overall competitive advantage?Includeat least two peer-reviewed resources other than the textbooks in your paper.Formatyour paper consistent with APA guidelines.Week 3:Learning TeamHospitality Information Systems: Third Party Reservation OptionsResource:Hospitality Information Systems: Third Party Reservation Options, located in Week Two of the student Web siteCompletethe Hospitality Information Systems: Third Party Reservation Options assignment.Week 4:IndividualInternal and External Customers PaperResources:Websites of hospitality organizations

Visitthe websites of three hospitality organizations in different fieldshotels, airlines, cruise ships, sports venues, convention centers, and so forthand click the Employment or related link.

Preparea 1,050- to 1,400-word paper that identifies the following: Discuss the organizations business strategies for internal customers, or employees, demonstrated by the resources on the employment page. Identify evidence and the contrast between proactive (general marketing) and reactive (fill open positions) strategies.Formatyour paper consistent with APA guidelines.Week 4:Learning TeamCost Controls and Resource Management Systems FlowchartsDeveloptwo separate flowcharts with summaries on cost controls and resource management systems. Then, write a summary explaining accounting control strategies in terms of hospitality technology investment. Use either MicrosoftWord, PowerPoint, or Visioto build flowcharts. See Figures 9.1, 9.2, 9.3, and 9.4 inHospitality Information Systems and E-Commercefor flowchart examples. Point-of-Sale and Inventory Tracking Flowchart Develop a flowchart to illustrate how an IT system records customer transactions into accounting processes and reports. In 350 words, explain how the POS system and inventory tracking system integrate the operations and accounting systems Production Systems and Management Controls Flowchart Demonstrate with a flowchart how a customer transaction works from the front end to the back end. In 350 words, explain how production systems and management controls work together to increase efficiency.Writea 700-word summary that explains accounting control strategies in terms of hospitality investment in technology. Classify the different tracking systems according to function and purpose. Generally, how do accounting strategies relate to investment in the business of hospitality? Briefly, how do accounting control strategies affect the productivity of point-of-sale, inventory tracking, production systems, and management controls?Note.Instructions for building the MicrosoftWordand PowerPointflowcharts are located in Week Three on the student Web site.Week 5:IndividualInternal and External Security PaperResources:Any of the previous weeks individual assignments

Preparea 1,400- to 1,700-word internal and external security assessment paper.

Identifythe possible privacy issues for users both internal, such as malicious users, and external, like viruses or hackers, of the organization using one of the IT applications from a previous weeks individual assignment.

Distinguishbetween internal and external threats to the physical plant where the resources are located and to the virtual resources accessible electronically.

Discussthree resources or procedurespasswords, inventory, spyware, corporate procedures, and so forthavailable to protect these resources. How might the Human Resources responsibilities help define and distinguish internal and external threats?

Useat least two peer-reviewed resources other than the textbooks in your paper.

Formatyour paper consistent with APA guidelines.Week 5:Learning TeamHospitality Information Systems: Internal and External CustomersResource:Baderman Island Virtual OrganizationAccessthe Virtual Organization on the student Web site and select the Baderman Island organization as the basis for this final Learning Team assignment.Preparea 1,400- to 1,750-word analysis of how Marketing for Baderman Island uses IT to overcome information overload and provide timely useful data for business strategies to external customers. Use the knowledge you have gained from previous hospitality information systems Learning Team assignments. Identify the IT applications that would be connected to specific links and how they tie in to the property management system or the global distribution system. Provide five specific examples of how the data received through the site may be compiled and used in strategic planning decisions, and contrast at least one proactive and one reactive decision-making strategy. Howdo the IT database applications measure the achievement of strategic planning goals in the Baderman Island Virtual Organization example?Formatyour paper consistent with APA guidelines.Discussion Questions: Information technology can support both beneficial and detrimental effects to a business and society on a whole. The use of information technology in e-business operations presents major security challenges, poses serious ethical questions, and affects society in significant ways.Do you agree, why? What IT and security issues must be considered for an involuntary termination of an employee? What role does the employees job play in those considerations? What proprietary systems are used in your organization? Provide three advantages and three disadvantages of a proprietary system versus an open platform. Are there future plans for reinvestment or replacement? What is your organizations policy regarding the replacement or upgrading of hardware and software? Are there scheduled replacements in the budget? How is a new software application introduced? In your current organizational role, are you mostly involved in B2B, B2C or B2E transactions and interactions? How is that related to the business function within your work place? What reports are routinely used in your job type? What changes to the reports would you recommendfrequency, consolidation of information, benchmarks, or comparison dataand what benefits would they provide? What are some of the issues inherent in managing data? What methods may be used to identify data management issues? As a manager, how would you propose such issues be resolved? Technological advances quickly become industry standards. The high cost of new technology drops over time. What are the advantages and disadvantages of being on the cutting edge of technology vs. adopting a wait-and-see approach? How does the use of Internet job posting and electronic job applications provide a competitive advantage over traditional channels? How may it affect the demographics of potential applicants? A Front office manager at a hotel notices that guests' comment cards indicate slow check-in processes. How could this be a symptom of a people problem...a material resource problem...,or a systems problem. How would you go about determining the nature of the "Real" problem?