Mohammed Bin-Nassir BSc Hons.19 Strangers Way, Luton, LU4 9NE, UK

T: 01582 34 55 94, M: 07832 301 598, anguilla_uk@yahoo.co.uk

An Information Technology specialist with over a decade of experience, which has spanned Mainframe Configuration, Software Development to IT Support Engineer. His experience has been complimented with a period as a Sales Consultant which has involved substantial customer contact. He is analytical, self-motivated and constantly striving to improve his skills and knowledge.

Key Skills Example of UseSoftware Development Design, Developed and Test Applications for USSD, SMS, CBC,

and Mobile Phone Menus using C/C++ and JAVA.

Configuration Management Clearcase and Continuus were used to create and track all new and old versions of software.

Fault Management Remedy was used for keeping track all faults that were found during software testing.

Database Development Used PL/SQL to populate and query mobile phone menus.

Design Tools Microsoft Visio was used to design detail specifications.

Unit & Integrated Testing Applications were unit tested using a virtual environment before becoming part of the integrated testing.

Operating Systems Worked with IBM, Stratus and Hitachi Mainframes, SCO/SUN/HP UNIX, and Windows XP/Vista/7 throughout my Career.

Customer Relations Advising customers on the products and services the company has to offer.

Professional Expertise

IT Support Engineer AccessAcademy 2007 – 2008

Responsible for installing, maintaining and supporting computer communication networks. Ensure the smooth operation of communication networks in order to provide maximum performance and availability for the users. Setting up user accounts, permissions and passwords. Analysing and resolving faults, ranging from a major system crash to a forgotten password. Planning and implementing future IT developments and undertaking project work.

Achievements Suggesting and providing IT solutions to business and management problems. Making recommendations to user departments in relation to PC systems, after hav-

ing carried out a full system evaluation. Able to tackle problems head on with no supervision.

Field Sales Consultant Virgin Media 2004 – 2007

Responsible for advising potential customers about the vast array of company services while maintaining company profile. Developed and effectively implemented selling strategies to increase business opportunities. Provided accurate forecasts on monthly and quarterly basis.

Achievements During the first year, over achieved on written targets by 12% and installation targets

by 10%. Trained six new e-Business Advisers on products and sales strategies. Developed and effectively implemented selling strategies to increase business

opportunities.

Software Developer CSS (RSA) 2002 – 2003

Responsible for dispensing advice, guidance, and authorization to carry out major plans and procedures, consistent with established policies and Board approval. Meeting with Customers and presenting the Company Business Solutions and negotiating contracts. Ensure that customers are consulted and their concerns placed at the centre of service development work undertaken by the team. Aided in the development process of educational and other PC base Applications.

Achievements Negotiated the redevelopment of a customer application saving the client £2700. This

involved customer analysis and substantially re-engineering of the application. During the first six months, made 12 key presentations to senior management. Trained 24 customers on new applications.

Software Developer/Engineer Logica Mobile Networks 1999 – 2001

Responsible for using functional specification to ensure that the specifications fit with detail designs model, and there is true coherence from requirements through to code, also involved with software configuration management.

Achievements Developed a new technique whereby all customers on the network are routed directly

to the correct database where their details are kept. Produced 20+ Functional Specifications, (Low Level and Detail Designs, Unit &

Integration Testing and Training Documentation, Developing and Enhancing Applications using C, C++ and/or Java on HP-UNIX Platform).

Redeveloped a function allowing a key database to be populated more effectively with fewer errors. This procedure was implemented and was completed within a tight 2 weeks period.

Engineered 3G projects to comply with DoCoMo requirements.

Software Developer Digital Connections 1997 – 1999

Responsible for designing Graphical User Interface (GUI) using Motif, Coding GUI fields in C, Booking applications out & in of SCCS, Embedded applications enhancement & testing.

Achievements Following a very steep learning curve within the first two months successfully created

a Graphical User Interface. Gaining a thorough understanding of the configuration of SCO/SUN UNIX

environments.

Education and Training

Cisco CCNA Certification – Barnfield Technology Campus (Currently Studying) Advanced C Course – In House Training Java Programming Language – SUN Training Centre Understanding GSM – In House Training BSc Honours Computer Science – University Of Bedfordshire NCC Certificate Computer Programming – ADM Training 5 CSE – Albert Lake High School, Anguilla, BWI

Interest and Hobbies

Reading – Enjoy reading about archaeology findings and human evolution. Cars – Rebuilding classics like VW Golf MK1 Convertable, Mercedes 190E. Keep Fit – Enjoy keeping in good shape via Badminton, swimming, and Cycling. Travelling – Love travelling the globe and meeting people from different backgrounds.