Bajaj Allianz General Insurance Co. Ltd.

BIBLIOGRAPHYBooks Marketing Management Philip Kotler

General Insurance: Business Operations in Executing Dr. K. C. Mishra, Dr. Simita Mishra & Mr. Manas Tripathy Insurance Principles and Practice By Noorul Hasan

Websites www.bajajallianz.com/Corp/aboutus/general-insurance-company.jsp http://en.wikipedia.org/wiki/Bajaj_Allianz_General_Insurance http://en.wikipedia.org/wiki/Insurance_in_India http://en.wikipedia.org/wiki/History_of_insurance https://www.irda.gov.in/ADMINCMS/cms/NormalData_Layout.aspx?page=PageNo4&mid=2 http://www.icra.in/Files/ticker/SH-2013-Q4-1-ICRA-General%20Insurance.pdf http://www.medindia.net/patients/insurance/insurance-concepts-and-irda-history.htmANNEXUREGross Written Premium and Profit After Tax (FY 2012-2014):

Chart 10.1Financial Highlights:Particulars2012-13Rs. Millions2011-12Rs. Millions2010-11Rs. Millions2009-10Rs. Millions2008-09Rs. Millions2007-08Rs. Millions2006-07Rs. Millions2005-06Rs. Millions2004-05Rs. Millions

Gross Written Premium41094367593129427249286622578018033128468561

Net Written Premium3203126957231051971720066175261039869874793

Net Earned Premium292432474721497188421891314154838558643709

Net Incurred Claims-21181-19079-17013-13866-13599-9457-5556-4100-2263

Net Commissions-991-747-404-318-238188786622419

Management Expenses-7687-6722-6461-5485-5988-5195-3454-2156-1456

Underwriting Results-617-1777-2193-502-727-210254230409

Income from Investments487737262793220720611896895520389

Non Recurring Investment Income-45-92093164-7216829

Profit Before Tax421519406191798149816791170818770

Provision for Tax1265-703-186-590-546-623-417-303-299

Profit After Tax2951123743312089521056754516471

Claims Ratio72%77%79%74%72%67%66%70%61%

Commission Ratio3%3%2%2%1%-1%-9%-11%-11%

Management Expenses Ratio26%27%30%29%32%36%41%37%40%

Combined Ratio102%107%111%104%105%102%98%96%90%

Return on Equity27%14%5%16%15%23%22%23%34%

Shareholders Equity125539587835679286725574841162,7671824

Assets Under Management5681846088385232745623683201031430579736127

Number of Employees35823473365435063973360325401371924

Received IRDA Registration in May 2001

Table 10.1

CLOSED CLAIMS AGEING ANALYSIS Q-II 2013-14 (JUL-SEP)

Table 10.2

SETTLEMENT REPORT I JULY 2012 TO JUNE 2013

Table 10.3

CASES REFERRED TO CONSUMER FORUM & OMBUDSMAN (JUL-SEP 2013)

Table 10.4WEEKLY REPORTSl.

No.DateWeekTopics CoveredGuide Signature

1.11-08-2014

To

16-08-20141st WeekIndustry Profile, Company Profile

2.17-08-2014

To

23-08-20142nd WeekProduct Profile, Organization Structure, Motor Dealer Dept., Under writing Dept., Renewals Dept., Health Administration Team Dept and Motor Claims Dept.

3.24-08-2014

To

30-08-20143rd WeekBancassurance Dept., Travel Dept., Agency Dept., Operations Dept., Third Party Claims Dept., Corporate Marketing Dept and Direct Marketing Dept.

4.31-08-2014

To

08-09-20144th

WeekKey Functional Areas, SWOC Analysis, Findings, Suggestions and Recommendations, Conclusion, Learning Experience and Annexure.