Bhargav Kumar Bhuyan

1 No. Bhavani Society, Vejalpur,Near Sanidhya Green Apts, Ahmedabad­380015, Gujarat

Email: bhargav6jan@gmail.com Mobile: +919727772286+919503280264

Profile

An adaptable and responsible hotelier seeking a position in Rooms Division which will utilize the organizational andcommunication skills developed throughout my three years of Experience in this industry. During my tenure Isuccessfully combined my work and other commitments showing myself to be self­motivated, organized andcapable of working under pressure. I have a clear, logical mind with a practical approach to problem solving and adrive to see things through to completion. I enjoy working on my own initiative or in a team which I believe will addvalue to the organizational goals.

Academic Chronicle

Dual Integrated Diploma in Aviation, Tourism & Hospitality Management (2012­2013) Bachelor Of Arts (General) (2008­2012) Higher Secondary (2006­2008) Matriculation (2006)

Achievements & Strengths

Received a mail of appreciation from the General Manager of Crowne Plaza Ahmedabad City Centre Mr.Vini K Gupta for commendable performance in front office department and running the night shift withoutany “Duty Manager” as error free in the department.

Top Heartbeat Scorer for the month of November 2015.

Related Experiences

Crowne Plaza Ahmedabad City Centre (March 2013­Till Date)

Job Title: Front Office Supervisor (April 2015 Till Date)

Department: Front Office – Rooms Division

Duties & Responsibilities

Handling guest complaints & requests. Knowledge in PMS Opera. Supervising & guiding team members. Relieving Duty Managers & handling night shifts as shift in charge. Filling Up C­forms for foreigner guests. Coordinating with other departments to ensure the guest’s requirements & needs are attended. Creating & checking the future reservations. Handling guest’s queries and resolving them in time. Ensuring and checking all checkout bills are tallied with settlement summary before closing the batch. Ensuring all Guest Registration cards are updated properly with all the guest details. Coordinating with purchase department for the procurement of operational supplies. Following up with accounts for collecting cash and other issues.

Skills

Technical: Opera Version 5.0, Onity, Microsoft Office 2010, Microsoft excel and power point.

Languages known: English, Hindi, Assamese.

Reference:

1. Mr. Shantanu DasFont Office ManagerCrowne Plaza Ahmedabad City CentreContact No. 09909227644

2. Mr. Sumit SinhaDuty ManagerCrowne Plaza Ahmedabad City CentreContact No. 09714070485

3. Mr. Jitendra PrasadFront Office ExecutiveCrowne Plaza Ahmedabad City CentreContact No. 07041574654

Personal Profile

Born on: 24­04­1990

Marital status: Single

Gender: Male

Nationality: Indian

Declaration

I hereby declare that the above­mentioned statements are true according to my knowledge.

Place: Guwahati Bhargav Kumar Bhuyan