bgis cia _ the stakeholder model

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    Copyright Wondershare Software

    The Stakeholder Model

    Darshan Thaker (1021213)Rahul Sinha (1021226)Rohit Dhannawat (1021229)Arpita Srivastava (1021239)

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    A shareholder mission statement

    From Coca-Cola:

    We exist to create value for our shareowners on a long term basis by building abusiness that enhances the Coca-Colacompanys trademark. This is also ourultimate commitment.

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    A stakeholder mission statement

    Cadbury Schweppes

    Our task is to build upon our tradition

    of quality and value and to providebrands, products, financial results andmanagement performance that meet the

    interest of our shareholders.

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    HISTORY

    In the feudal age and continuing for centuries, kings ownedmost property in the kingdom.

    The first corporations, such as the British East India Company,were broadly chartered by powerful nobility to achieve wealthby trading, taking slaves and war booty, and stripping theresource wealth of colonies and weak countries.

    In the industrial and modern age, laws were passed to curbthe feudal excesses of companies and their benefactors. Thelegal form of corporations evolved to the present shareholdermodel .

    The stakeholder model requires that all of the partiesaffected by management decisions, in addition tothe shareholders themselves, management, employees,customers, suppliers, communities in which the companyoperates and the environment from local to global, all must beconsidered as fairly and justly as possible.

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    Who are stakeholders?

    A person, group ororganization that has

    direct or indirect stake inan organization because

    it can affect or beaffected by the

    organization's actions,objectives, and

    policies.

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    What is the common ground betweenshareholder and stakeholder model?

    Transparency: Full disclosure of financial and non-financial information

    Accountability: Ensuring that management iseffectively overseen (and, where necessary, replaced)by appointing an independent and competent governingbody.

    Fairness: Equitable treatment of investor

    Responsibility: Ensuring the corporation fulfils itsproper role in society.

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    Owners / Shareholders

    Their stake: stocks, bonds, equity, etc.

    Their expectation: some ROI

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    Stakes and expectations:Employees

    Their stake: jobs, livelihood, career, human capitalinvestments

    Their expectation:decent wages, security, benefits and

    meaningful work

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    Stakes and expectations:Customers

    Their stake:need for / purchases of products andservices

    Their expectations:honesty, quality goods, fair pricing

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    Stakes and expectations:the community

    Their stake:the environment, taxes, payroll,

    infrastructure improvements

    Their expectations:

    good citizenship, open partnership

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    Stakes and expectations:Trade Associations

    Their stake:Time, Energy, Risk at work, job.

    Their expectations:Safety, Better relation with topmanagement, Improved working

    conditions, Fair wages

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    Pressures on Business

    Competitive pressures Modern business faces greatercompetitive pressure:

    More open marketsGlobalisationShareholders seeking ever higher profits

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    Pressures on Business

    Pressure of responsibility Growing importance toconsumers of ethical business:

    Total UK sales of Fair Trade products grew in 2004 by more than50% to 140 million.

    Environmental legislation

    In the last few years it has been proven that it is possible totreat employees, customers, suppliers, communities, and naturalenvironment well better than most companies are now doing,and at the same time both make a good profit and produceproducts which themselves help assure sustainabledevelopment

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    How Should Firms Respond?

    Inclusivity:

    Take a wide view

    of why the firm existsRecognise range of interest groupsForm partnerships with wide range of groups

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    Whats Different About This?

    Firms used to aim for maximumprofits to keep shareholders happy

    This was often against interests

    of groups outside organisation

    Now, interdependence seenas vital

    Partnerships with all interestgroups

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    What Does This Mean?

    Difficult to balance the differentshort term demands of shareholdersand stakeholders

    Firms can benefit considerably fromcooperating with stakeholdergroups

    Their needs can be built into thefirms decision making processes

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    Benefits Firms Can Expect

    Better public relations

    More favourable reportingof firms activities in media

    Quality relationships with suppliers

    Lower staff turnover

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    CRITIQUE

    Criticism of the stakeholder model:It is not a realistic assessment of the powerrelationships between the corporation and otherentities.There is no single, clear, and objective measure toevaluate the combined ethical/economicperformance of a firm.

    Advocacy for the stakeholder model:A corporation that embraces stakeholders

    performs better .It is the ethical way to manage becausestakeholders have moral rights that grow from theway powerful corporations affect them.

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    The web of stakeholder relationships

    Can you serve the long term interests of theshareholders without paying attention to theothers?

    The interconnectedness of wealth creation

    Long term relationships are source of wealthnot individual transactions

    The key to organizational long term viability is

    manage the entire web of interconnectedstakeholder relationships for everyonesmutual benefit as much as possible.

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    Sources!

    instructional1.calstatela.edu - /prosent/MGMT 308/ http://www.oecd.org/dataoecd/5/41/1930657.pdf http://www.alanfkay.com/successes/stakeholder_model.shtml

    http://www.bized.co.uk/educators/16-19/business/external/presentation/stakeholdermodel.ppt

    Business, Government and Society Steiner and Steiner McGraw-Hill Irwin, 12 th Edition, Page: 15-17