bfa - jcbathrooms-heating.comjcbathrooms-heating.com/vaillant brochure.pdf · why vaillant? 4 / 5 a...

Why Vaillant? 04Research and development 06 Service 10 ‘The Vaillant Experience’ 14 Legislation 18 Technologies 20 Boilers 24 Controls 34 Cylinders 40 Solar 46 Air to water heat pumps 54 Ground source heat pumps 60 Air to air heat pumps 68 Mechanical ventilation heat recovery 76 Spare parts 78 Contact us 80

2 / 3

Awarded ‘Best Buy’ status for

entire ecoTEC range - 2011

Voted 1st for reliability and

customer satisfaction - 2010

Which? Magazine

Best Engineering Plant

Energy & Environment

Best Factory Awards 2010

Reddot design award winner

Reddot Design Awards 2010

Heating Manufacturer of the Year

- Winner 2010 & 2011

Green Manufacturer of the Year

- Winner 2010, Highly Commended 2011

Installer Live Awards (formerly CORGI Awards)

BFA2010BEST FACTORY AWARDS

Why Vaillant?

4 / 5

A renowned, international, family owned company, we

have pioneered products that have revolutionised the

heating industry. Today, our innovative solutions are

still setting the standard in the heating marketplace.

Whether it’s award winning boilers or hot water

cylinders, intuitive controls or a whole host of

advanced renewable technologies designed to utilise

sustainable sources of energy, our products are at the

forefront of technology and deliver on the Vaillant

promise to ‘think ahead’.

Vaillant is not only looking forward in terms of

its products. For just about as long as we’ve been

creating appliances that transform the heating

industry, we’ve also been focusing on developing

better and more productive relationships with you

– our customers. That’s because we know that the

partnerships we establish with our customers are key.

Simply put, we know that together we are stronger.

The industry’s most advanced heating solutions

therefore go hand in hand with the industry’s most

developed and most forward thinking service solutions.

At Vaillant there’s an unwavering commitment to

finding new and ever more imaginative ways to

provide service excellence both before and for

a long time after the installation of your chosen

Vaillant appliance.

These combined objectives – to deliver the best

products and the best service to you – are the

twin driving forces that keep Vaillant out in front

as one of Europe’s market leading heating

technology manufacturers.

For over 135 years, Vaillant has been leading the way in the development and manufacture

of heating and hot water technology.

6 / 7

Research and development

R&

D

Vaillant can call upon as many as 14 separate

production and research & development locations

around the world to help conceive and bring into

being the heating, ventilation and renewable

products of the future.

8 / 9

Our dedication and foresight have paid off. Vaillant is

now widely recognised as one of the world’s leading

manufacturers of environmentally friendly heating

solutions, offering the most complete solar system

available alongside other advanced innovative new

products, such as the geoTHERM heat pump range.

An integral part of the development process and

research and development function is product testing.

Every product in development is routinely subjected

to materials analysis, robustness testing, lifetime

testing and acoustics analysis.

This meticulousness and unremitting commitment

to quality are evident at every stage. For instance,

Vaillant insists on quality in the production process

through detailed production testing. At the end of

the process, our products are put through their paces

again by the industry bodies to make sure they are

approved to stringent quality and safety standards,

with CE certification and safety testing taking place.

This also applies to every appliance and every spare

part that we sell.

This step-by-step innovation process is proven.

Time and time again, it has helped us to deliver

products that transform the industry and, most

importantly, give our customers what they want.

Continuously refining and adapting our processes in

response to new technological developments, you can

be confident that Vaillant people, processes and

technology will remain at the forefront of the heating

industry. The company who first introduced you to

water heaters in the early 1900s and the combi boiler

in the 1970s, is as determined and committed as ever

to pushing back the technological boundaries and

fulfilling customer expectation.

The Vaillant specialist Research and Development (R&D) resource is at the pinnacle of innovation for

the heating and renewables industry. By combining traditional and renewable energy sources, our new

technologies have become more efficient, more reliable and ultimately market leading.

Because innovation takes Vaillant to the forefront of the industry

R&

D

Service

Service

10 / 11

Vaillant products achieve a level of quality and

reliability that are the envy of the heating

industry. It’s a reputation matched only by the

quality and reliability of the Vaillant support

and back up we provide to you.

12 / 13

With Vaillant, you’ll find that help is never far away.

We have Vaillant operators available at the end of

dedicated lines, 7 days a week, 364 days a year, able

to arrange for a local Vaillant service engineer to

attend on site. Moreover, our operators are qualified

experts who can call upon a wide technical knowledge

of Vaillant appliances and supply you with right first

time advice over the phone.

Should an engineer be required, we have an increasing

network of over 250 engineers covering the length and

breadth of the UK. Which means you have the peace

of mind from knowing that expert assistance and

advice from our local fully trained Vaillant specialists

is always at hand. In fact, we guarantee next day

service and, in many cases, will attend on site the

same day. With upwards of 1500 spare parts on every

vehicle too, it’s easy to see why Vaillant engineers

achieve such a high first time fix rate of over 98%.

Our installer technical helpline service is available

Monday to Saturday* 8.30am to 5.30pm to provide

guidance and advice over the phone to help you

identify any installation challenges. In addition,

Vaillant offers a full design service to housing

associations and councils and specialist technical

support services for our renewable solutions,

such as solar thermal, ground and air source

heat pumps.

As ever, Vaillant is utilising intelligent, advanced

technology to take service and support to a new

level. One such development is our ability to remotely

monitor any appliance that has been installed.

This ingenious feature will inform Vaillant Service

that there is a fault, read a fault code and despatch

an engineer – often before the homeowner has

realised there might be a problem.

Vaillant invests as much time, energy and effort into getting our service right as we do into creating

the industry’s leading heating and renewable solutions.

Because our market leading customer service sets standards

Service

*Saturdays (9.00am to 4.00pm)

Service

Helping you to select the right product

Selecting the right product to meet your specific

heating and hot water requirements is key to

achieving a lifetime of comfort. Vaillant is here

to help you every step of the way.

Boiler and system calculator

Simple online tools are available to help you make

a start when working out which products you need

for your specific requirements. Just follow simple

questions to get an instant system recommendation.

www.vaillant.co.uk/homeowners/products/system-

finders

Find an installer

Vaillant has developed an online search facility to help

you find the best local installers in your area. All have

been trained by Vaillant in our Centres of Excellence

to ensure that only the best tradesmen are installing

our products.

www.vaillant.co.uk/homeowners/find-an-installer

Installer technical helpline

Whether working on new or old Vaillant product, we

have a team of dedicated technical experts waiting to

answer any specific technical queries you have during

installation or servicing. Please call 0844 693 3133 to

speak to our expert advisors.

Extended warranties

Extended warranties are available on all our products.

If you are a specifier, please speak directly with your

Vaillant sales manager who will discuss bespoke

warranty solutions for you.

Vaillant installers have access to extended warranties

through the Advance loyal installer programme.

Please call 01908 214 884 for more information.

If you’re a homeowner, use our ‘find an installer’

function on the Vaillant website to find Vaillant

trained installers in your area who will be able

to provide you with extended warranties.

www.vaillant.co.uk/homeowners/find-an-installer

Online information

All the information you will ever need on Vaillant

products, past or present, is available online.

The Vaillant Technical Download Service provides

you with all the technical information you need

to specify and install a new system.

www.vaillantdownloadservice.co.uk

Systems technology

For large complex renewables projects we can bring

in the unique skills of our system technologies team.

Made up of highly qualified engineers and SAP

assessors, the system technologies team provide

advanced technical consultancy and installation

support on the more unique projects.

Design service

We also provide a dedicated service for our

specification customers, supplying full system designs

and bill of materials. All are prepared on state of the

art CAD design systems and are fully indemnified.

Complete peace of mind for the lifetime

of the product

We pride ourselves on offering service excellence

to our customers, especially in the toughest winter

months. Vaillant has the largest network of

manufacturer service engineers on the road,

ensuring that if you need us, we will be there.

Next day service

Vaillant employs 250 dedicated service engineers

so we can offer all our customers a next day service

if required.

Outstanding first fix rate

When we get to you we can fix the problem and have

a staggering 98% first fix rate. This is because our

engineers are expertly trained on all of our products

and carry 95% of all Vaillant spare parts on their vans.

Spares availability

We are committed to responsible spares provision

and provide spares for a minimum of 15 years after

product discontinuation. We have a nationwide

network of genuine spares stockists and a dedicated

spare parts team to help you identify the parts you

require. Please call 01773 596615 for assistance.

Service packages

Offering 1*, 3* and 5* packages, Vaillant will help

service and maintain your boiler for the lifetime

of the product. Please call 01773 596660 for

more information.

Assisted commissioning

We are committed to helping you every step of

the way. So for installers venturing into the world

of renewables technologies, we offer an assisted

commissioning service to give you confidence

during your first installs. Please call 08708 503 073

for more information.

Dedicated renewables telephone support

A dedicated team of technically trained staff are

on hand waiting to answer any questions you have

during installation of our renewable products.

Please call 08708 503 073 for renewables support.

End user helpline

Should you have any questions once your boiler is

installed, such as how to increase the pressure on

the system or change the timer settings, we have

a team of trained staff waiting to answer.

Please call 0906 802 0251 for assistance.

A smartphone compatible web chat facility is also

available on our website allowing you instant access

to our knowledgeable staff.

www.vaillant.co.uk/homeowners/service

Bespoke service packages for specification customers

We understand that a quick service response is vital,

so we will develop bespoke packages that are adapted

specifically to your organisation, as well as telephone

contact points for specification customers to ensure

we are there when you need us. For more information

please speak to your local Vaillant account manager.

Renewables service team

Launching in 2012 is a dedicated renewables after

sales service team. Available nationwide, we are the

first manufacturer to have an absolutely dedicated

service support network for our renewables products

operating 24/7.

Delivering pure peace of mind

14 / 15

‘Th

e Vaillant

Experien

ce’

‘The Vaillant Experience’

Scotland

Elland (Leeds) Belper (Derby)

Cambridge

Bristol

South East (opening Q2 2012)

Vaillant is not just providing you and your customers

with the industry’s leading products. We are also doing

our utmost to increase your knowledge and understanding

of our advanced heating and hot water solutions to add

real value to your business.

Ireland (opening 2013)

16 / 17

Our training courses are designed for Gas Safe

Registered Installers, low carbon and renewable

technology installers, local authorities, housing

associations, architects, specifiers, merchants and

stockists. As the industry’s leading training provider,

we offer an all-encompassing range of courses on

domestic boilers, cylinders, solar domestic hot water

systems, air to air heat pumps, commercial boilers,

certification in energy efficiency, combustion analyser

assessment, ground source and air to water heat

pumps, domestic controls, mechanical ventilation

heat recovery and MCS Quality Management.

Training is provided in the main at six Vaillant Centres

of Excellence. These spacious, purpose-built, state

of the art facilities offer a comfortable and superbly

equipped training environment, with plenty of

opportunities for hands on experience and product

familiarisation. These centres are also conveniently

located around the country at Elland (near Leeds),

Belper (near Derby), Cambridge and Bristol, with

three further centres opening soon in the South East,

Scotland and Ireland. So, rest assured there’s a

centre within easy reach.

As well as training, these centres offer the installer a

unique opportunity to find out more about Vaillant’s

full range of services and any upcoming product

developments. Giving you the skills, knowledge and

understanding to help you take your business forward.

It’s further testament to the fact that Vaillant isn’t just

giving the end user the products they want – we’re

also committed to providing our industry partners

with the tools to achieve future success.

To book training visit www.vaillant.co.uk

or email [email protected]

‘The Vaillant Experience’ demonstrates that we strive to be the best in all we do and that Vaillant has

always stood for premium quality. So, when it comes to customer training, you know you’re getting

the best the industry can offer.

Because the Vaillant Experience is better than any other

‘Th

e Vaillant

Experien

ce’

18 / 19

Legislation

Legislation

At Vaillant, we realise our Partners have enough

on their plate without all the worry, hassle and

distraction of keeping pace with changes in the law.

Our service back up can offer pre and post-sales

support with the latest legislation and information

on how to access funding where it’s available.

Through our Systems Technologies division and

dedicated Service Team, the latest data and

application tools needed can be accessed.

Whether it’s the latest updates on the Renewable Heat

Incentive (RHI) or all the ins and outs of new Building

Regulations, whether it’s the latest sizing regulations

for heat pumps or the current testing requirements

for solar thermal, rest assured you’ll find all the

answers on the issues affecting the heating industry.

Look upon us as your own industry expert. A personal

support service to help you stay abreast – and ahead –

of the changes that could significantly impact on

your business.

Visit www.vaillant.co.uk to for all the latest

information on legislation.

It often feels like legislation is in a perpetual state of change. For installers, specifiers and end users alike,

it’s a never-ending challenge trying to keep up with the constantly shifting legislative landscape.

20 / 21

Techn

olo

gies

Technologies

Take a glance back through history, and you’ll

see the Vaillant name is inextricably linked with

many of the technological advances in the heating

and hot water industry.

22 / 23

In a changing world, the search for sustainable

heating solutions is increasingly important, and the

link between home heating comfort and world climate

are ever more inseparable. Vaillant is therefore

continuing to lead the way in the development of high

efficiency solutions, in particular focusing on systems

that utilise renewable energy sources – taking heat

from the sun, air and ground.

Just as importantly Vaillant is committed to combining

innovation with integration. Rather than developing

standalone products for their own sake, we are

developing high efficiency boilers, cylinders,

controls and even solar systems and other

renewable technologies that all blend seamlessly

together. Fully integrated heating and hot water

products that provide you with a convenient

‘full system solution’.

All in all, it’s easy to see why the ‘Vaillant hare’ seems

set to retain its position as Europe’s most trusted and

familiar heating technology trademark.

Ever since that first groundbreaking innovation in 1894, when Vaillant gave the world its first closed system

gas boiler, we have been right at the very forefront of development in technologies in the heating industry.

And never more so than today.

Techn

olo

gies

Because we’ve been advancing technology for over 135 years

24 / 25

Bo

ilers

ecoTEC boiler range

The brand of boiler you install says something

about the type of professional you are. That’s why,

for so many installers, it’s ecoTEC or nothing.

26 / 27

Because it’s the benchmark for other boilers

The result of over 135 years’ accumulated heating

industry experience and expertise, you can rest easy

knowing ecoTEC offers exceptionally high efficiency

and is also highly economical in operation. While

compact dimensions and excellent siting versatility

mean that ecoTEC is extremely easy to install.

Not content with producing the boiler that was

awarded Which? Magazine ‘Best Buy’ status in 2011,

we’ve added a host of new and innovative features to

both our ecoTEC plus and pro boiler ranges.

We’ve improved the boiler efficiencies

with a new gas system, enhanced the

already industry leading electronics and taken

ecoTEC performance and ease of installation to a new

level. We’ve even enhanced the appearance with a

new case design and clean, modern control panel.

All from a heating company that has been awarded

Heating Manufacturer of the Year at the Installer Live

Awards (formerly CORGI Awards) in both 2010 and 2011.

The Vaillant ecoTEC range of boilers delivers class-leading performance and reliability.

Bo

ilers

28 / 29

ecoTEC plus

Extremely reliable and displaying all the in-built

quality you’ve come to expect from Vaillant, ecoTEC

plus is clearly one of the best open vent solutions

available today. Where homes utilise a traditional

open-vented system to provide their heating and hot

water, the ecoTEC plus open vent boiler is the ideal

way to deliver an exceptional, energy efficient

performance. Available in four different output

models, ecoTEC plus open vent boilers are the most

compact boilers ever developed by Vaillant. This

kitchen-friendly design, along with excellent siting

versatility and low lift weight, ensure a quick and

straightforward installation.

Key performance features and benefits:

SEDBUK Band A efficiency (SAP 2005)

Compact and lightweight for easy installation and

excellent siting flexibility

Built-in two stage frost protection

Large surface area stainless steel heat exchanger

to maximise heat transfer

Comprehensive status and diagnostic information

and push button programming

Key installation features and benefits:

Compact dimensions and convenient low

lift weight for easy siting

Easy wiring

Push-fit flue system for greater installation flexibility

Compatible with a wide range of existing controls

The new ecoTEC plus has a host of improved

performance and installation features that mean our

flagship range is even more energy efficient and easier

to use. Still one of the lightest, most compact boilers

in its class, the ecoTEC plus is stronger than ever

thanks to advanced features that demonstrate our

commitment to thinking ahead. With a new flame lift

detection system for automatic burner monitoring

and new high efficiency pump for reduced energy

consumption, we are effectively giving you a boiler

that is ‘future proofed’ against any changes in gas

quality and ready for low energy pump legislation due

to come into force in 2015. We’ve even improved the

boiler design with a stylish new case design featuring

an attractive platinum strip.

It’s simpler, smarter, easier, cleaner, leaner, quieter

– and just plain better.



Innovative new electronic gas and air modulation

system for a cleaner, lower emission combustion

New higher efficiency pump for reduced energy

consumption and lower standby losses

Flame lift detection system for more efficient and

quieter combustion

Stylish new case and control panel design

for enhanced appearance


Compact dimensions and convenient low lift weight

Installation wizard for a quicker and ‘right first

time’ installation

New removable side panels for even greater

maintenance access

Intuitive interface and fault codes to make

life easier for installer

Built in filling loop

The Vaillant ecoTEC plus open vent boiler provides a simple solution for homes looking to achieve a high

efficiency standard.

ecoTEC plus combination and system boilers are perfect for installations where a more advanced boiler

is needed, with higher efficiencies and greater outputs. A modern gas boiler for future proof homes.

ecoTEC plus open vent

bandASEDBUK

high efficiencycondensing boiler

built intwo-stagefrostprotection

to prevent damagecaused by freezing

improved energyefficiency, loweremissions

low NOxadvanceddiagnostics

for easy use,installation, andservicing

pumpcondensate

allows installation ofboilers in locationswithout access to agravity drain (optional)

full compatibility and peace of mind

TotalSystemSolution VTK

re-directs plumevapour away fromneighbouringproperties (optional)

compactdimensions

for excellent sitingversatility and easyinstallation

bandASEDBUK







pumpcondensate





compactdimensions


high efficiencypump

efficientpump

horizontal orvertical flue option available

system

high efficiency boiler - 12kW, 15kW, 18kW, 24kW, 30kW and 37kW

open vent

high efficiency boiler - 15kW, 18kW, 28kW and 38kW

adjusting

adjusts to the appropriate gas quality

combi

high efficiency boiler - 24kW, 31kW and 37kW

combi

high efficiency boiler - 24kW and 28kW

combi


combi storage

high efficiency boiler - 37kW

integrated hot water storage

actoSTOR

for a quicker ‘right first time’ installation

for more efficient and quieter combustion

Flame LiftDetection

controloptions

installationwizard

compatible withfull range of controls

one of the lightest boilers in its class

low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

bandASEDBUK







pumpcondensate





compactdimensions


bandASEDBUK







pumpcondensate





compactdimensions


available for Vaillant Advance Partners


For more information on Vaillant Advance loyal installer programme visit www.vaillant-advance.co.uk

Bo

ilers

30 / 31


ecoTEC pro boilers are light and compact with a

surprisingly powerful hot water performance. In

addition we have now added a host of new features

including a pneumatic gas system and high efficiency

pump for greater efficiencies and a new interface with

back lit control and simple display and instructions

making it really easy to operate.



New pneumatic gas modulation system for

improved performance

Intelligent and precise self setting gas combustion

New higher efficiency pump for reduced energy

consumption and lower standby losses

Attractive new case with improved aesthetics


Compact dimensions and convenient low lift

weight for easy siting

New user interface with improved larger

back-lit control

Interface also incorporates simple to follow

symbol display instruction

Removable side panels for improved accessibility


Vaillant’s ecoTEC pro boiler exemplifies everything to do with quality and innovation for the home with a

smaller hot water and central heating demand. We’ve made ecoTEC pro even easier to control and install.

ecoTEC pro

Capable of delivering a stunning 20 litres of hot water

per minute, even the biggest baths are no problem for

its superbly powerful and fuel efficient performance.

As part of the newly developed and improved range

of ecoTEC boilers, the boiler incorporates all of the

new innovative features that take standards for boiler

efficiency and ease of installation to a new level.



Electronic gas and air modulation system for

ultimate performance

Hot water power store for exceptional hot water

delivery and comfort

Incredible satisfaction of hot water demand

without the need for a separate cylinder

Flame lift detection system for more efficient

and quieter combustion

Contoured case and new control panel design

for added visual appeal and ease of use

Easy installation

Boiler and tank separate for easier handling

Single electronic circuit board for easy

commissioning and servicing

New easy to use interface with installation wizard

New removable side panels for even greater access


ecoTEC plus 937

ecoTEC plus 937 provides all the exceptional high efficiency and hot water comfort you’ve come to expect

from Vaillant, but has been designed with the needs of larger properties and higher hot water demands in mind.

Bo

ilers

bandASEDBUK







pumpcondensate





compactdimensions


high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

bandASEDBUK







pumpcondensate





compactdimensions



high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight bandASEDBUK







pumpcondensate





compactdimensions


high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

bandASEDBUK







pumpcondensate





compactdimensions



32 / 33



Flues and accessories

Flues

Vaillant is committed to offering you the industry’s

most flexible siting solutions. Our ecoTEC boilers are

room sealed fan (RSF) assisted appliances that can be

installed with horizontal and vertical flues. Available

in two sizes to accommodate longer flue lengths if

required, the flues feature simple push-fit connections

for quick and problem free fitting.

Variable Termination Kit

The Vaillant Variable Termination Kit (VTK) enables

the flue outlet to be sited away from the boiler,

thereby resolving the visual and siting issues

frequently associated with pluming and eliminating

the need to relocate the boiler. VTK has push-fit

connections for quick and easy installation and is

available with black or white pipework to match the

existing exterior pipework, fascias and windows.

ecoLEVEL

ecoLEVEL is an innovative condensate pump that

removes condensate from high efficiency boilers,

enabling installation remotely from the waste drain

system. With its neat design and low operating noise,

ecoLEVEL can be installed unobtrusively alongside

the boiler into most areas of the home – even below

ground level into a cellar. Complete with wall fixings

and pipes plus connectors, ecoLEVEL connects simply

to all ecoTEC boilers.

This high efficiency boiler is for use with sealed

heating systems and comes in two different output

models. Equipped with an array of energy saving

features to deliver a fuel efficient performance,

the range also incorporates many ingenious features

for improved ease of installation.



Wide modulation range for maintaining higher

efficiencies at lower outputs

Electronically controlled low energy pump for

reduced consumption

Stainless steel heat exchanger

Compatibility with Vaillant eBUS controls

for lower energy use


Designed to meet heating and hot water needs

of larger properties

Improved access for easy wiring

Push-fit flue system for greater

installation flexibility

Filling loop for fast installation

Clear backlit text display for easier reading

of status

ecoTEC exclusive is a condensing combination boiler designed to provide space heating

and domestic hot water for larger domestic properties.

ecoTEC exclusive


Bo

ilers

bandASEDBUK







pumpcondensate





compactdimensions


high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

high efficiencypump

efficientpump


system


open vent


adjusting


combi


combi


combi


combi storage



actoSTOR



Flame LiftDetection

controloptions

installationwizard



low weight

bandASEDBUK







pumpcondensate





compactdimensions


combi

high efficiency boiler - 32kWand 38kW

34 / 35


Co

ntrols

Controls

It has been said that power is nothing without

control. Fortunately, with Vaillant you have

the best of both.

36 / 37

Because we have everything completely under control

The objective is simple: to deliver precisely the same

quality, performance and reliability as the ecoTEC

boilers and renewable systems they control.

The Vaillant range of programmable controls

is designed to maximise comfort in the living

environment at the same time as minimising domestic

heating bills. Optimising fuel efficiency and boiler

operating economy whilst lowering fuel consumption.

With thermostats, digital programmers, timers,

weather compensators and even remote monitoring,

rest assured we have a range of options to satisfy

every requirement, all offering ease of installation

and designed to put the user in complete control.

Great power needs to be harnessed and channelled. So, as well as investing continually into the development

of the industry’s leading heating and hot water appliances, Vaillant has also dedicated time, energy and

resource into the creation of world class performance heating controls.

Co

ntrols

38 / 39

Complete control range

Thermostats

A range of models is available, from basic analogue

room thermostats through to more sophisticated

wireless digital programmable room thermostats that

remotely control the boiler and provide 7-day or

24-hour independent time and temperature

management of the central heating.

Time clocks

These are straightforward mechanical timers for

combination boilers, providing 24-hour analogue time

control of central heating without requiring additional

wiring. The time clock incorporates easy to use

tappets and simply plugs into the boiler fascia.

Weather compensators

A range of innovative weather compensators that

permanently monitor the outside temperature and

adjust boiler output to maintain the ideal desired

room temperature indoors. The delivery of precisely

the right amount of heat minimises wastage and

reduces energy costs.

Control centres

By linking all Vaillant controls together, it’s possible

to create a state of the art integrated domestic

heating system. At the heart of this total system

solution is the VR 66 control centre, designed to

smoothly communicate to all parts of the system,

providing complete integration.

Controls compatibility

Controls features

Vaillant performance controls come in a range of options to suit a wide variety of end user requirements

and living patterns.

VRC 470 - programmable room thermostat with

weather compensation

timeSWITCH 150 - analogue timer VR 66 - control centretimeSWITCH 160 - digital timer

Co

ntrols

40 / 41

Control type ecoTEC exclusive

ecoTEC plus 937

ecoTEC plus combination

ecoTEC plus system

ecoTEC plus open vent

ecoTEC pro combination

VRT 30* Analogue room thermostat √ √ √ √ √ √

VRT 50** Digital room thermostat √ √ √ X X √

timeSWITCH 150 Mechanical time clock √ √ √ X X √

timeSWITCH 160 Digital programmer √ √ √ √ VR 66 required √ VR 66 required √

VRT 350 Programmable room thermostat

√ √ √ √ VR 66 required √ VR 66 required √

VRT 392f Wireless programmable room thermostat

√ √ √ √ VR 66 required √ VR 66 required √

VRC 470 Weather compensator √ √ √ √ VR 66 or

VR 61/2 required

√ VR 66 or

VR 61/2 required

√

VRC 470f Wireless weather compensator

√ √ √ √ VR 66 or

VR 61/2 required

√ VR 66 or

VR 61/2 required

√

Analogue Digital Controls time

Controls temperature

Room compensation

Weather compensator

Wired Wireless

VRT 30 √ √ √

VRT 50 √ √ √

timeSWITCH 150 √ √ √ Must be facia mounted

timeSWITCH 160 √ √ √ Must be facia mounted

VRT 350 √ √ √ √ √

VRT 392f √ √ √ √ √ Receiver must bewired to the boiler

VRC 470 √ √ √ √ √ √

VRC 470f √ √ √ √ √ √

* timeSWITCH 150 or timeSWITCH 160 required** timeSWITCH 150 required; cannot be combined with timeSWITCH 160

Cylin

ders

uniSTOR and auroSTOR cylinder range

Along with hot water, our cylinders provide

unfailing reliability and unrivalled performance

on demand too.

42 / 43

Because our cylinders deliver efficiency and quality as well as hot water

Made from stainless steel, our latest range of

unvented cylinders offers a broad range of capacities,

from 125 litres up to 310 litres, and represents the

epitome of quality and reliability.

Outstanding performance is assured with a high

recovery heating coil and reheat times that are,

quite simply, best in class. While full compatibility

not only with Vaillant system and open vent boilers

but also with other manufacturers’ boilers ensures

that, whatever the system, you can add to it with

Vaillant cylinders.

When you choose Vaillant, you can rest easy knowing you’re placing your faith in top rated products

that won’t let you down. Our cylinders are no exception.

Cylin

ders

44 / 45

uniSTOR

Achieve a complete and fully harmonised heating

and hot water solution when uniSTOR is used in

conjunction with the ecoTEC plus system or

open vent boiler.


Six models - 120, 155, 180, 210, 260 and 310 litres

to suit all requirements

High recovery heating coil for efficient performance

Best in class reheat times

Insulation exceeds CHeSS Best Practice –

economical in operation

Cylinder recharge with ‘AquaCondens’

for added efficiency


Compatible with any manufacturer’s boiler

Front connections for easy installation

Operates using mains water pressure

– no storage tank feed required

Total system solution from Vaillant

for convenient installation

Available in six different sizes, the uniSTOR single coil cylinder incorporates a stylish

case design and features laser welded seams for optimum quality.

Available in three different capacities, this twin

coil unvented solar cylinder is designed to make

installation as easy as possible and delivers an

exceptional performance.


Available in three different capacities

– 210, 260 and 310 litre

22kW rated coil for rapid heat up

Insulation exceeds CHeSS Best Practice

– economical in operation

Delivered with 3kW back up immersion heater

as standard

Heat loss as low as 0.08kW/h – highly economical

in operation


Two sensor pockets for simple connection of

control sensors

Front located connections for easy installation

Operates using mains water pressure – no storage

tank feed required

Complies with G3 Building Regulations for peace

of mind

WRAS and KIWA approved for use with

solar systems

The fact that the auroSTOR twin coil cylinder comes with a 25-year shell warranty tells you all you

need to know about the in-built Vaillant quality and reliability of auroSTOR.

auroSTOR

Cylin

ders

46 / 47

So

lar

Solar thermal systems

After 135 years of creating products that

have revolutionised the heating industry,

it’s no surprise to see we’ve perfected the

solar thermal system too.

48 / 49

Because it’s the best solar hot water system under the sun

While solar heating systems have come to the

fore of late with global temperatures continuing

to increase and traditional energy resources in

decline, Vaillant has been investing for many

years in developing these future proof renewable

energy solutions.

The result today is a cutting edge solar system that

sets the standard to which all others aspire. We’ve

patiently and painstakingly developed a solution

that meets the precise needs of installers, specifiers

and homeowners – both now and in the future.

More importantly, perhaps, it’s a complete solar

system where each class-leading component – solar

collectors, storage cylinder, high efficiency boiler

and controls – comes together into one seamless

solution to achieve maximum efficiency, exceptional

performance and outstanding reliability.

Vaillant has always been at the forefront of technological progress in the heating and hot water industry.

We’re leading the way again with the development of advanced renewable hot water systems that

capture and convert the sun’s energy.

So

lar

50 / 51

auroTHERM exclusive

auroTHERM exclusive achieves the largest annual

solar yield of any of the Vaillant collectors and,

because it absorbs diffused solar radiation as well

as direct sunlight, will even generate small amounts

of energy on partially cloudy days.


Made from toughened glass

Compound parabolic concentrator for increased

solar yield

6 tube vacuum collector for maximum efficiency

Coated with special high selective absorber coating

Solar Keymark approved for funding where

applicable


All-inclusive kit provides everything you need

for installation

Delivered pre-assembled for ease of fitting

Compact and lightweight for easy handling

Easy to connect multiple collectors for a

fast, tidy installation

Range of roof brackets for total siting flexibility

Can be installed on-roof (angled roofs) or on flat

roofs using A frames

The highest efficiency collector for the highest hot water demand. Comes complete with compound

parabolic collector, which ensures that solar yield is maximised at every angle.

Available in two models for horizontal or vertical

mounting, auroTHERM plus is neatly encased in a

black anodised frame, providing a visually appealing,

aesthetic solar solution.


Made from toughened 3.2mm anti-reflex

thick glass for added durability

Special coated glass for excellent

solar transmission

Laser welded copper/aluminium

grid for maximum efficiency

Black anodised frame for optimised

collector area

Solar Keymark approved for funding

where applicable


All-inclusive kit provides everything you

need for installation

Arrives pre-insulated for reduced installation time

Push fit connections for easy installation

of multiple collectors

Range of roof brackets for total siting flexibility

Can be installed on-roof, in-roof or on flat roofs

using A frames

A collector that not only has a sleek, low profile design but which can also be arranged in series

to maximise solar gain. Push-fit connections enable a seamless installation.

auroTHERM plus

Solar Keymark approved


So

lar

52 / 53

Vaillant’s full solar system works seamlessly with

a choice of controls to ensure the boiler or other

conventional hot water system is only used when

there is minimal solar energy available. Even on

less sunny days and during the winter, collectors

are able to harness energy from solar radiation,

meaning the supplementary energy requirement

is minimised.

With the auroSTOR range of cylinders and ‘plug and

play’ suite of controls, the system’s efficiency

is maximised at every opportunity.

The compact and stylish auroSTOR solar

cylinder is available in three different sizes

and specially designed for use with a boiler to

provide auxiliary hot water during periods of

low solar gain.

Easy to read and simple to operate, auroMATIC

560/2 is a solar differential control with a built-in

intelligence. As well as giving the user total control,

it enables the Vaillant solar system to automatically

switch from solar power to conventional power when

there is insufficient solar energy available.

The Weather Compensator VRC 470 permanently

monitors the outside temperature and adapts

the boiler output to maintain the desired room

temperature. The VRC 470 can also control the

Vaillant boiler in order to maximise the solar yield.

We’ve also put together a range of solar accessories

that help to make the installation of our solar systems

not only simpler and faster, but also safer. So you’ll

find our solar systems require only one tool to fix

brackets, feature no small parts on the roof and,

importantly, require only one single attachment tool

for the collector rail and the collector. All helping to

reduce the time you need to be on site.

auroTHERM


Made from toughened 3.2mm structured solar glass

40mm rear insulation for increased efficiency

Absorbs indirect solar radiation as well as

direct sunlight

Solar Keymark approved for funding

where applicable


All-inclusive kit provides everything you

need for installation

Choice of horizontal or vertical orientation

to suit roof space

Push fit connections for easy installation

of multiple collectors

Full range of roof fixing accessories for

easy installation

Can be installed on-roof, in-roof or on flat

roofs using A frames

auroTHERM embodies simplicity and seamless installation. This basic solution provides

the perfect entry into solar thermal technology.

Vaillant provides everything needed for the solar installation, meaning you have one manufacturer,

one warranty and one point of contact for all products and accessories.

Creating the complete system


So

lar

54 / 55

Air to

water

heat pu

mps

Air to water heat pumps

Sometimes, all you need is the air that you

breathe. That’s certainly the case with the

ingenious air to water heat pump technology

developed by Vaillant.

56 / 57

Because we can turn energy from the air into hot water

With our versatile weather compensating controls and

innovative inverter technology, our air to water heat

pump system outperforms the rest. Available in three

models, it’s yet another example of Vaillant pushing

back the technological boundaries to find new and

more environmentally-friendly ways of providing

domestic heating.

What’s more all our heat pumps are MCS accredited,

making them fully eligible for government subsidies

when installed by an MCS qualified installer.

Air to water heat pumps collect low temperature energy stored in the air outside

and pass it through a CFC-free refrigerant cycle which converts the energy into

higher temperatures for use in the home.

Air to

water

heat pu

mps

58 / 59

The geoTHERM air control is certainly no exception,

calling upon advanced technology to ensure that

our air to water heat pump operates at optimum

efficiency. Features such as an outside weather

compensator and programmable flow set point

temperatures help the geoTHERM air range of air

to water heat pumps maximise home heating

comfort, at the same time as minimising wastage

and energy costs.


Heat pump interface, commissioning and

service unit

Fully programmable thermostat for single

zone heating systems

Outside weather compensator

Programmable flow set point temperatures

for improved efficiency


Provides full diagnostic control

Easy to install

Simple to operate

Clearly legible back-lit display

geoTHERM air

By converting energy contained in the air outside into

usable heat, the geoTHERM air range of air to water

heat pumps provides maximum comfort and heating

efficiency as well as ease of installation, advanced

diagnostics and simple operation.


Available in three models - 7kW, 12kW and 15kW

Monobloc unit - simple zoning for low temperature

under floor heating or radiators

Evaporator with injection system for increased

heat transfer

Utilises refrigerant (R410a) with zero ozone

depleting potential

Generates temperatures of up to 60°C

for domestic hot water

Unique Vaillant ‘Piharmonic’ system to

ensure quiet operation

MCS accredited - eligible for government subsidies


Self-diagnostic tool for easy commissioning

and servicing

Delivered as complete and compact outdoor

unit for rapid set up

Sealed refrigerant circuit - no F-Gas refrigerant

handling qualification required

Easy connection to under floor heating/radiators

for space heating

Ideal for new build and refurbishment

properties

For information on MCS accreditation training visit www.vaillant.co.uk/installers/training

geoTHERM air is a perfect illustration of how Vaillant is applying itself to the

challenge of supplying the world with more energy efficient heating solutions.

With Vaillant, the most intelligent and fuel efficient heating and hot water solutions

go hand in hand with the most intelligent controls.

geoTHERM air control

Air to

water

heat pu

mps

60 / 61

MCS accredited

Ground source heat pum

ps

Ground source heat pumps

When it comes to developing new products,

Vaillant has been out in front for the last

135 years. Now we’re breaking new ground

again - literally.

62 / 63

Because we’re digging deep to find the heating products of tomorrow

That’s what Vaillant’s innovative ground source heat

pumps do.

geoTHERM ground source heat pumps utilise energy

stored in the ground, transfer it through a refrigerant

cycle and convert it into heat that’s perfect for space

heating and hot water production.

As ever with Vaillant, this ingenious product has been

designed with the installer firmly in mind. So, you’ll

find geoTHERM features integrated heat source

and heating circuit pumps to enable fast, clean and

efficient installation. While the compact structure

and variable connection of the heat source and

heating system ensures optimum installation flexibility.

As environmental concerns grow and heating costs

continue to rise, the geoTHERM range underlines

Vaillant’s commitment to meeting the ever-changing

needs of customers – by giving customers the fuel

efficient solutions they’re looking for.

When you’ve all but exhausted the options above ground, why not delve a little deeper

to find an incredibly effective heating solution?


ps

64 / 65

The exclusive not only provides space heating in

winter and domestic hot water all through the year,

it can also connect to an under floor heating system

to provide passive cooling in summer months.


Range of three different output models available

- 6kW, 8kW and 10kW


heat transfer

Passive cooling function for complete home

comfort solution

Maximum flow temperature of up to 62°C


Multi-stage Sound Insulation (MSI) for

‘whisper quiet’ operation



SplitMounting concept for easier transport

and installation

Flexible pipework connection for convenient

installation

Non hazard refrigerant for safe handling

Totally self contained unit with no need for

additional appliances

Large back-lit display for easy fault finding

Perfect for the home environment, geoTHERM can

connect to a suitable high performance hot water

cylinder to provide domestic hot water, or partner

up with an under floor heating or radiator system

for space heating.


Range of nine different output models available

- 6kW, 8kW, 10kW, 14kW, 17kW, 22kW, 30kW,

38kW and 46kW


heat transfer

Weather compensated energy balance control

Maximum flow temperature of up to 62°C


Multi-stage Sound Insulation (MSI) for

‘whisper quiet’ operation



Remote monitoring for added peace of mind

Flexible pipework connection for convenient

installation

Non hazard refrigerant for safe handling

Totally self contained unit with no need

for additional appliances

Integrated heat source and heating circuit

pumps for quick installation

Free commissioning

Buffer stores available in 300, 500 and

750 litre capacities

3-year warranty when commissioned

by a Vaillant engineer

geoTHERM

Vaillant isn’t just taking heating technology forwards and upwards – it’s taking it downwards, too,

to unearth heating solutions that combine maximum heat efficiency with simple installation.

It may take its energy source from within the ground, but the geoTHERM exclusive ground source

heat pump range is taking home comfort to new heights delivering heating and cooling in one solution.

geoTHERM exclusive


ps

66 / 67

MCS accredited MCS accredited



Air to air

heat pumps

Air to air heat pumps

Sometimes, the best solutions are all around us.

That’s definitely the case with Vaillant’s highly

efficient air to air heat pump technology.

68 / 69

Because there’s a proven high efficiency heating solution in the air

climaVAIR extracts heat from the outside air

– even when temperatures are low – and uses it to

provide space heating. Capable of cooling in summer

too, climaVAIR offers genuine year round climate

control to the homeowner.

For installation convenience, the systems are supplied

in a pre-defined set which includes up to four indoor

units per one outdoor unit, infra red remote control,

and pipework and fittings that allow installation of the

indoor unit up to 10 metres from the outdoor unit.

For more than a decade, the climaVAIR range of air to air heat pump systems from Vaillant has been providing

high efficiency heating solutions across Europe.

Air to air

heat pumps

70 / 71

This ingenious system offers the benefit of heating

and cooling, not to mention much improved air

quality thanks to its three stage filtration and

de-ionisation. With the indoor unit’s attractive

flat fronted design and concealed vent operation,

climaVAIR exclusive is an inconspicuous and

discreet addition and, as such, is perfect for

homes, offices or shops.


Four modes – heating, cooling, fan and dry

Three stage filtration – anti-dust, anti-bacterial,

anti-odour

UV generator to inhibit bacterial growth

Modern slimline 165mm flat-front design


Supplied in pre-defined set of components

for installer convenience

Designed for ease of installation

Infra red control provides remote setting

Possible to connect indoor units at distances

greater than 10 metres

Compact dimensions for easy handling

and flexible mounting

Available in four energy efficient inverter models,

offering a range of outputs, climaVAIR plus features

a three stage filtration and de-ioniser, and further

enhances air quality with a standard ultra violet

bacteria reducing module. With its sleek and

streamlined appearance, the indoor unit of the

climaVAIR plus is an unobtrusive addition to any

property and blends in easily with internal décor.


Four energy efficient models, ranging from

2.9kW to 7.35kW

Automatically adjusts mode to suit ambient

temperature

Three stage filtration for improved air quality

Negative ion generator to neutralise odours

and reduce contamination

Slim flat fronted design with unique concealed

vent operation


Supplied in pre-defined set of components for

installer convenience

Wide range of heat outputs to suit requirements

Simple to use infra red control to provide

remote setting

Possible to connect indoor units at distances

greater than 10 metres

Colour changing display for easy mode

identification

climaVAIR exclusive

Our climaVAIR exclusive range of air to air heat pumps provides exceptionally energy

efficient and economical heat and cooling in one subtle application.

climaVAIR plus provides the ultimate in air heating comfort with a constant stream of filtered air.

Completely scalable for a wide range of properties.

climaVAIR plus

Scalable solutions available:

Outdoor units

Indoor units

Mono split system 1 1Multi twin system 1 2V multi system 1 4

Air to air

heat pumps

72 / 73

MV

HR

Mechanical ventilation and heat recovery

Extract used air from the inside and, at the

same time, use its heat to warm up fresh air

from the outside. Now there’s heating genius.

74 / 75

Because it’s a breath of fresh air

76 / 77

The result is a whole house system that provides

remarkably energy efficient ventilation and heating,

at the same time as significantly reducing the carbon

footprint of the home.

Particularly suitable for new build properties with

high insulation and fabric tightness specifications,

recoVAIR ensures the home is properly ventilated and

prevents the build up of airborne contaminants and

high humidity levels. In short, replacing stale dirty air

with clean fresh air.

An ideal solution where homes are being designed

to meet the tough energy requirements of the

Code for Sustainable Homes.

recoVAIR certainly lives up to its name. This innovative mechanical ventilation and heat recovery system recovers

heat from the used air inside a home to warm up fresh air from the outside.

Designed to operate all year round, the system comes

with a summer by-pass as standard that automatically

draws cooler air into the property to cool down the

fabric of the building and its occupants.


recoVAIR is available in two capacities

VAR 275: for airflows of 50m3/h

up to a maximum of 275m3/h @ 175pa

VAR 350: for airflows of 70m3/h

up to a maximum of 350m3/h @ 265pa

Recovers up to 85% waste heat for reduced

heating costs

Reduces humidity levels to prevent dust mites

Summer by-pass as standard to help cool the

home in warmer months

Constant supply of clean, fresh air


Multi-sized duct connections – no need for

additional reducers

Lightweight polypropylene construction for

easy handling

Multi-function controller for easy set up and

commissioning

Aluminium heat exchanger for low lift weight

and added durability

Independently tested by BRE and SAP-Q eligible

With a heat exchange efficiency of 85%, the recoVAIR mechanical ventilation and heat recovery

system gives the end user a supply of fresh air and incredibly cost effective home heating comfort.

recoVAIR

MV

HR

Spare parts

Vaillant spare parts are designed to ensure seamless

fit and functionality meaning access and time spent

on appliances is kept to a minimum. All Vaillant

spare parts are rigorously tested with the appliance

on which they are used to ensure the reliability and

safety of that appliance remains the same as the

day it was built.

Stocked in over 700 locations across the UK and

the Republic of Ireland, you can get easy access to

the best quality spare parts. With the use of Vaillant

spares you can be assured that your manufacturer’s

guarantee is maintained and the best performance is

given throughout the lifetime of the product.

Our spare parts are manufactured to the same build quality and robust testing as our products, meaning that

your use of genuine spare parts will continue to ensure the reliability and safety of the appliance. By using our

range of spare parts the frequent replacement of parts is minimised.

78 / 79

80 / 81

Installers

For installers wishing to purchase Vaillant products,

this is possible either over the counter or as a next day

service at any plumbing and heating merchant in the UK.

To find contact details for your nearest Vaillant sales

representative visit www.vaillant.co.uk

For technical assistance call 0844 693 3133


To book or enquire about training courses and

centres in your area call 0856 601 8885


For information on our Advance programme or to join

call 01908 214 884 or visit www.vaillant-advance.co.uk

Specifiers

We can provide you with bespoke solutions to

accommodate a variety of different installations.

To discuss your requirements please contact us

using the details below.

To find contact details for your nearest Vaillant sales

representative visit www.vaillant.co.uk

To book or enquire about training courses and centres

in your area call 0856 601 8885


For more information or to utilise our bespoke design

service contact 0845 602 2922

Homeowners

For homeowners wishing to install Vaillant in their

home the first point of contact must be a Vaillant

installer, who can provide the necessary details for

the installation.

To find your local Vaillant installer visit

www.vaillant.co.uk

For homeowners with Vaillant already fitted in their

property call 01773 596660 for aftercare services.

Reception

If you are unsure of who you need to speak to or

have a general enquiry, our friendly reception staff

will happily point you in the right direction.

Call reception on 0845 602 2922

Our primary objective is to ensure the service we provide to you is second to none, whether you are

installing our products, specifying their use or using them for your heating and hot water every day.

There are a number of ways customers can make contact with us.

Our partnership starts here

80 / 81

Vaillant Ltd.

Nottingham Road Belper Derbyshire DE56 1JT

Telephone 0845 602 2922 www.vaillant.co.uk [email protected]

100% of the inks used are vegetable oil based, 95% of press chemicals are recycled for further use and, on average 99% of any waste associated with this production will be recycled.

This brochure is printed on Core Silk, a paper containing 100% virgin fibre sourced from well managed, sustainable, FSC certified forests. The pulp used in this product is bleached using an elemental chlorine free (ECF) process.

The unavoidable carbon emissions generated during the manufacture and delivery of this brochure have been reduced to net zero through a verified carbon offsetting project.

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