March 2020

Presented by:

Dr. Gillian MandichSenior Facilitator

May 12, 2020

Beyond The Pandemic: What You Need To KnowKey Learning Summary

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Session Leader

• Speaker: Dr. Gillian Mandich

• Dr. Gillian Mandich has a PhD from Western University in Health Science, and her primary areas of research are happiness and health.

• She is the founder of The International Happiness Institute of Health Science Research; co-lead investigator of The Canadian Happiness At Work Study; is a part of the Meant2Prevent research team at SickKids; appears regularly in the media on shows such as The Social, Marilyn Denis, Breakfast Television, The Morning Show, and CBC; and is a top-rated keynote and TEDx speaker.

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ABOUT CSPN

We Design Memorable Learning Experiences and Empower People to Deliver Them

Our webinars focus on leveraging learning insights

and development strategies in key areas of

organizational behaviour:

• Leadership Development

• Management Strategies

• Communication & Productive Teams Personal

Excellence

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Webinar Agenda

• “New Normal”• Uncertainty & 3 Things We Do Know• Tools & Strategies

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1. Communication

is KEY.

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1,152 Canadians surveyed

The Canadian Happiness at Work Study

(Billan & Mandich, 2020)

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The Canadian Happiness at Work Study

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2. Control What

You Can

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3. Happiness is a Practice (Not a

Destination)

Tools + Strategies

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1. Don’t SEEK happiness, SEE happiness

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…but we are not so good at determining WHAT makes us

happy.

We are good at assessing HOW

happy we are

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Transient bursts of happiness create upward spirals of

positive emotion.

“Small” bursts of happy moments add up.

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• Because those are the events we anticipate, think about, remember, and discuss with others.

• We tend to notice & recall special and important events from our lives (the day something went extremely right…or wrong) instead of the remaining 364 ordinary days.

Question: Why do we continue to believe that it’s the large, dramatic events (the wedding, a big 40th birthday bash) that are the ones that matter?

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2. Start with SELF

Talk (+)CompassionConfidenceAwareness

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It starts with self-awareness

Self-Awareness

How do you respond to

challenges & setbacks?

Setting boundaries

What’s working/not

working

Checking in with yourself

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Self-confidence is knowing you can rely on your strengths, skills, and abilities to get through challenges.

Self-Confidence

Skills AbilitiesStrengths

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Self-compassion is a combination of kindness toward oneself, recognition of common humanity, and the ability to let painful emotions pass. It can promote resilience and positive outcomes, even in the midst of challenging times.

Self-Compassion

Recognition of common humanity

Ability to let painful emotions

pass

Kindness towards oneself

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“People who were recently divorced and spoke with compassion about

themselves felt better sooner compared to those who were critical

about themselves.”

(Sbarra, Smith, & Mehl, 2012)

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4. (+)

Self-talk

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How can I tell if my self-talk is positive or negative?

PersonalizingBlaming yourself when things go

wrong.

MagnifyingMagnifying the negative aspects of a situation

while also filtering out or dismissing the good or

positive.

CatastrophizingAlways expecting the

worst.

PolarizingSeeing things only as

either good or bad. There is no middle ground.

You’re perfect or a total failure.

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3 Steps To Upgrade Your Self-Talk

CHALLENGEyour self-talk: When you notice

negative-self talk, instead of judging yourself or the thought, get curious. Try asking yourself

questions such as “is this thought based on fact or

opinion?”, “why do I believe this?,” or “how accurate is it?”.

CHANGEyour self-talk: Start retraining

your thoughts. Once you know when your negative self-talk

arises, you can ‘switch gears’ by reframing it with a positive self-talk alternative. For example:

LISTENto what you are saying: Tune into your thoughts and notice

what your inner voice is saying. Notice if your self-talk is more

positive or negative.

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3. Connect…effectively

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Empathy

The ability to understand others’ emotions. It is about defining, understanding, and reacting to the concerns and needs that

underlie others’ emotional responses and reactions.

~Daniel Goleman, PhD

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Build Trust

Earlier studies of earthquakes, floods, storms, tsunamis, and even economic crises, have found that citizens in high

trust societies are better equipped to find co-operative ways to work together to

repair the damage and rebuild better lives.

(Aldrich & Meyer, 2015)

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(Aldrich & Meyer, 2015)

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Agreeableness

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Agreeableness

Agreeable individuals value getting along with others. They are generally

considerate, kind, generous, trusting and trustworthy, helpful, optimistic, and willing

to compromise.

(John, Naumann, & Soto, 2008)

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(Boyce & Wood, 2011)

Change in life satisfaction as a function of number of years disabled

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4. Smile

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5. Keep Yourself Motivated

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Take Away:People who explicitly state when and where their new behavioursare going to happen

are much more likely to stick to their goals.

“Motivation … had no significant effects

on exercise behaviour.”

(Dalton & Spiller, 2012)

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(Dalton & Spiller, 2012)

Dieters who formulated a plan for when and how they

would eat healthier were significantly more likely to

eat healthy than those who did not.

People who wrote down when and where they would take their vitamins each day

were less likely to miss a day over a five-week span than those who did not.

Women who stated when and where they would perform a breast self–

examination, did it 100% of the time (those who didn’t =

53% of the time).

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Webinar Recap

1. Don’t SEEK happiness, SEE happiness2. Start with SELF3. Connect…effectively4. Smile5. Keep yourself motivated

• “New Normal”• Uncertainty & What We Do Know• Tools & Strategies

Thank you for your time and participation!