beth springer, clorox,joe laur, at opportunity green 2009
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Beth Springer, Clorox, at Opportunity Green 2009TRANSCRIPT
Going GreenLearning as We Go
Beth SpringerExecutive Vice President
The Clorox Company
Opportunity GreenLos Angeles, CA
November 8, 2009
November 8, 2009 Clorox Presentation at Opportunity Green Conference 2
1913 Founded as an industrial bleach company
1928 Went public
1957 Acquired by Procter & Gamble
1969 Independent again, still making only liquid bleach
Clorox Then:
Portfolio expanded through innovation, brand building and acquisition
November 8, 2009 Clorox Presentation at Opportunity Green Conference 3
Clorox Now:Sales of $5.3 Billion
8300 employees
80% of business in USA
SIX R&D facilities
Traded on NYSE
Manufacture products in 25 countries
More than two dozen plants in the USA
November 8, 2009 Clorox Presentation at Opportunity Green Conference 4
Leading Consumer Brands
November 8, 2009 Clorox Presentation at Opportunity Green Conference 5
We’ve made a lot of sustainability progress in the last several years, but are still fairly early in our journey
DefensiveGreen
LeanGreen
ShadedGreen
ExtremeGreen
Clorox goal
* From Fall 2004 Sloan Business Review
Clorox 2007
Clorox’s Sustainability
Journey
Key motivation is risk avoidance
Focus is to reduce costsand increase efficiencies
Leverage green for growth
Green is a driving force behind the company
November 8, 2009 Clorox Presentation at Opportunity Green Conference 6
The journey is long, but we have made some good progress in the last five years
Environmental sustainability is:• Embedded in the company’s strategy and performance scorecard
• Articulated via a corporate-wide Eco Strategy and managed by a dedicated Eco office
• Driven into the goals and plans of our individual business units
Accomplishments to date include:• Setting a public GHG goal as a member of Climate Leaders
• Making progress in reducing operational and product footprints
• Building two natural, plant-based brands
With continued opportunity to:• Further embed eco criteria into our business processes and management incentive systems
• Set additional public goals and issue a formal Sustainability Report
• Further reduce our operational and product eco footprints
November 8, 2009 Clorox Presentation at Opportunity Green Conference 7
Going Green: Learning as We Go
Reducing our operational footprint
Our initial focus was on:
November 8, 2009 Clorox Presentation at Opportunity Green Conference 8
Waste Reduction
Water RecyclingLighting Retrofits
Reducing our operational footprintManufacturing opportunities
November 8, 2009 Clorox Presentation at Opportunity Green Conference 9
Using other more efficient carriers
Network ImprovementsTruck to Rail
Reducing our operational footprintDistribution opportunities
November 8, 2009 Clorox Presentation at Opportunity Green Conference 10
Reduced Paper Use by 30%
Converted to more fuel efficient fleet
Reduced Business Travel By 20%
Making facilities more efficient
Reducing our operational footprintWorkplace opportunities
Created an Eco Network
November 8, 2009 Clorox Presentation at Opportunity Green Conference 11
Going Green: Learning as We Go
Reducing our operational footprint We needed to make our product portfolio more sustainable
Our initial focus was on: But we also learned that:
November 8, 2009 Clorox Presentation at Opportunity Green Conference 12
40 Plants
TO OVER 1 Billion
Products!
Making the product portfolio more sustainableOur largest footprint is in the over one billion products we sell into the marketplace each year
November 8, 2009 Clorox Presentation at Opportunity Green Conference 13
45%
10% 10% 15% 20%
0%
20%
40%
60%
Raw Materials(Sourcing &Production)
Manufacture(Product formulation
and packaging)
Distribution (offinished product to
customer)
Consumer Use End of Life
% T
otal
EC
O Im
pact
*
* Illustrative purposes
Making the product portfolio more sustainableAbout 80% of that product footprint is actually outside the walls of Clorox, but still needs to be managed
November 8, 2009 Clorox Presentation at Opportunity Green Conference 14
Making the product portfolio more sustainableAdditionally, the eco impact of each of our businesses is different, and needs to be managed separately
Relative % of Sales
EC
O im
pact
November 8, 2009 Clorox Presentation at Opportunity Green Conference 15
Clorox’s ECO Assessment Process
Environmental Sustainability Grounding
Raw Matls. Manufacture End of LifeConsumer UseDistribution
Consumer CustomerNGO’s Competition GovernmentMediaInvestors Employees Community Groups
Risk Mitigation Footprint Reduction Growth
Environmental Sustainability Priorities and Recommendations
Product Life Cycle Filter
Stakeholder Filter
Business Impact Filter
Making the product portfolio more sustainableTo better manage the individual businesses, we have created and are implementing a new Eco Assessment process
November 8, 2009 Clorox Presentation at Opportunity Green Conference 16
Going Green: Learning as We Go
Reducing our operational footprint We needed to make our product portfolio more sustainable
Making existing products more sustainable
Our initial focus was on: But we also learned that:
November 8, 2009 Clorox Presentation at Opportunity Green Conference 17
Glad Compostable
Kingsford Natural BriquettesConcentrated
Clorox 2
Greening up existing product linesCleaning products, trash bags and charcoal are a few recent examples
November 8, 2009 Clorox Presentation at Opportunity Green Conference 18
Greening up existing product linesWe’ve improved a third of our product portfolio in the last five years, and our goal is to improve another 25% in the next four years
0%
20%
40%
60%
2005-2009 2010-2013 Goal
Percent of the Product Portfolio with Eco Improvements
November 8, 2009 Clorox Presentation at Opportunity Green Conference 19
Going Green: Learning as We Go
Reducing our company’s operational footprint We needed to make our product portfolio more sustainable
Making existing products more sustainable We needed to correct misinformation on some products
Our initial focus was on: But we also learned that:
November 8, 2009 Clorox Presentation at Opportunity Green Conference 20
The truth about bleach…
• There is no free chlorine in Clorox Liquid Bleach
• Sodium Hypochlorite bleach is the most effective and affordable disinfectant available today
• No other manmade product hassaved more lives than sodium hypochlorite bleach.
Correcting misinformationClorox bleach is one example where some perceptions are just not true
Salt-to-SaltBleach Cycle
During waste treatment, remaining bleach is degraded to salt.
1. Salt
2. BleachManufacture
3. Product Use
4. Municipal Treatment-Septic Tank
During product use, 95-98% of household bleach breaks down into salt and water.
November 8, 2009 Clorox Presentation at Opportunity Green Conference 21
Established a product ingredient communication programWe are also reducing misperceptions by being transparent on ingredients
November 8, 2009 Clorox Presentation at Opportunity Green Conference 22
Going Green: Learning as We Go
Reducing our company’s operational footprint We needed to make our product portfolio more sustainable
We needed to correct misinformation on some products
There is an opportunity to build new brands made with plant-based ingredients
Our initial focus was on: But we also learned that:
Making existing products more sustainable
November 8, 2009 Clorox Presentation at Opportunity Green Conference 23
Opportunity to build new brands with plant-based ingredientsBurt’s Bees and Green Works are new lines of business
Acquired December 2007 Launched January 2008
November 8, 2009 Clorox Presentation at Opportunity Green Conference 24
Going Green: Learning as We Go
Reducing our company’s operational footprint We needed to make our product portfolio more sustainable
We needed to correct misinformation on some products
There is an opportunity to build new brands made with plant-based ingredients
Products have to meet a genuine consumer need and be priced in a way that creates value for manufacturers, retailers and consumers
Our initial focus was on: But we also learned that:
Making existing products more sustainable
November 8, 2009 Clorox Presentation at Opportunity Green Conference 25
Yard
My Environment
The Environment
WorldParks Community
Work
Car
Family/Home
Local NaturalEnvironment
Body
Consumer Definition of “My”
Within My Control —“Immediate”
Outside of My Control —“Long-Term”
Opportunity to build new brands with plant-based ingredientsOur bet on natural products is based on an insight that consumers are motivated by concerns about My environment versus The environment
In me, On me, Around me
Environment vs. “The” Environment
November 8, 2009 Clorox Presentation at Opportunity Green Conference 26
Products must met genuine needs and be priced rightKingsford Surefire reduced our environmental footprint while also offering the consumer a better product at the same price
Improved process and quality
New briquette shape for more grilling power
Upgraded rawmaterials and optimized formula
November 8, 2009 Clorox Presentation at Opportunity Green Conference 27
Products must met genuine needs and be priced rightThe initial line of Green Works products provided a more naturalalterative to conventional cleaners at only a modest price premium
+11% +25% +6% +14% +4% +18%
November 8, 2009 Clorox Presentation at Opportunity Green Conference 28
ConsumerValue
Products must met genuine needs and be priced rightDespite the clear eco benefits of concentrating household cleaners, the usage experience barriers remain too high to change behavior
UsageExperience
ProductPerformance
Retail PricePer Use
Which result in a lower price per usefor the consumer
Concentrates reduce product & package costs
And can result in significant distribution savings
But to date, the price and environmental benefits are not enough to overcome the diluting hassles
Product & Packaging Costs
Distribution Costs
November 8, 2009 Clorox Presentation at Opportunity Green Conference 29
Going Green: Learning as We Go
Reducing our company’s operational footprint We needed to make our product portfolio more sustainable
We needed to correct misinformation on some products
There is an opportunity to build new brands made with plant-based ingredients
Products have to meet a genuine consumer need and be priced in a way that creates value for manufacturers, retailers and consumers
Being guided by strategy and steady principles
Making existing products more sustainable
Our initial focus was on: But we also learned that:
November 8, 2009 Clorox Presentation at Opportunity Green Conference 30
Clorox Core Values
• Stretch for Results
• Do the Right Thing
• Take Personal Ownership
• Work Together to Win
Steady PrincipleOur work is always guided by our values and our strategies
Clorox Mission
Making Everyday Life Better, Everyday Clorox Corporate
Strategy
Maximize Economic Profit across categories, customers
and countries.Clorox Eco Strategy
Make Environmental Sustainability core to how we do business to:
• Enable Clorox’s EP growth
• Enhance corporate reputation
• Build employee pride
November 8, 2009 Clorox Presentation at Opportunity Green Conference 31
Going Green: Learning as We Go
Reducing our company’s operational footprint We needed to make our product portfolio more sustainable
Being guided by strategy and steady principles We have to learn and adapt as we go
Making existing products more sustainable We needed to correct misinformation on some products
There is an opportunity to build new brands made with plant-based ingredients
Products have to meet a genuine consumer need and be priced in a way that creates value for manufacturers, retailers and consumers
Our initial focus was on: But we also learned that:
November 8, 2009 Clorox Presentation at Opportunity Green Conference 32
Learning and AdaptingWe are continually learning from people and groups outside company walls
Consumer Comments
Media
Blogs
NGOs
Industry Associations
Advisory Boards
Universities
Retail Customers
Peer Companies
Suppliers
November 8, 2009 Clorox Presentation at Opportunity Green Conference 33
Work on Green Works and Brita are two clear examples where outside parties have helped us improve
Green Work and Sierra Club joined together to help bring natural cleaning to the mainstream
Vetting process led to a new level of engagement
Opened our doors to Sierra Club on product and company information
• Product ingredients• Bleach• Environmental and workplace
safety record
Dialogue between Sierra Club and Clorox reinforced importance and benefits of transparency
Brita – better taste, and helps reduce bottled water waste
But we needed to find a way to recycle our used filters
Current waste treatment facilities in the U.S. not equipped to recycle used filters
After much research, Brita partnered with Preserve, maker of 100 percent recycled household consumer goods
November 8, 2009 Clorox Presentation at Opportunity Green Conference 34
Lots yet to learn. Among the questions we continue to wrestle with . . .
Have not always been able to justify major capital investments for big eco gains
Still exploring heat recapture technology for electricity generation at our Kingsford plants
Still working to establish an eco mindsetthroughout Clorox so that Eco Office is
not the main generator of eco ideas
Still trying to crack the consumer code for major footprint reduction of our cleaners
November 8, 2009 Clorox Presentation at Opportunity Green Conference 35
Going Green: Learning as We Go
Reducing our company’s operational footprint We needed to make our product portfolio more sustainable
Being guided by steady principles We have to learn and adapt as we go
Making existing products more sustainable We needed to correct misinformation on some products
There is an opportunity to build new brands made with plant-based ingredients
Products have to meet a genuine consumer need and be priced in a way that creates value for manufacturers, retailers and consumers
Our initial focus was on: But we also learned that: