beth israel deaconess medical center (bidmc): an … · 2020. 3. 18. · analysis results available...
TRANSCRIPT
Beth Israel Deaconess Medical Center (BIDMC): An Implementation Plan
for a Real-Time Data Processing System Problem Statement Scope
Real-Time Specimen Tracking Dashboard
Sample collected
Transport to Lab Control
Lab Control Processing
Chemistry Pre-Testing
Chemistry Testing
Chemistry Analysis
Results Available
Expected specimen volumeJan. 25, 2017
¾ BIDMC is one of the leading hospitals in the U.S. based on quality, safety, and access
¾ BIDMC has recently made an investment to better enable real-time data availability
Methodology
Analysis and Findings Pilot Recommendation: Chemistry
Implementation Plan
¾ Identify specific use cases for real-time data that can improve operational efficiency and the patient experience
¾ Evaluate operational processes to identify the best candidate for a pilot, as well as the optimal implementation sequence
Background
Interview key services and experts
Assess data challenges and needs
Analytical Framework
Acknowledgement Faculty Mentor: Anne Quaadgras
IMPACT READINESS
Operational Efficiency
Patient Experience
Technical Feasibility
Political & Cultural Recommend a
pilot program
Interview experts and stakeholders
Develop an implementation
plan
H-Lab 2016: Retsef Levi
Pathology
Chemistry Anatomic Pathology
Microbiology Phlebotomy Blood Bank/Stem Cell
Non-Pathology
Admitting TransportRadiology
Assessment of Impact and Readiness
Proposed Real-time Dashboard Solution Implementation Sequence
Benefits of Real-Time Data System ¾ Better resource allocation ¾ Greater visibility into bottlenecks and inefficiencies ¾ Faster work processes ¾ Improved communication and coordination ¾ Reduced patient wait times
Eric Parks EMBA 2017
Miguel Garrido MBA 2017
Shijie Zhao PhD 2018
Team
F(x) =
IMPACT READINESS
Operational Efficiency
Patient Experience+ + Technical Cultural/
Political+ = Value-add of real- time data
Patient satisfactionPATHOLOGY
*
RADIOLOGY
ADMITTING
High Medium
High
High
Low
MediumMedium
High Medium Medium Medium
High Medium
Medium
HighHigh
MediumMedium Medium
Medium
CHEMISTRY REST OF PATHOLOGY
NON-PATHOLOGY SERVICES
CHEMISTRY
1RADIOLOGY
TRANSPORT
ADMITTING
6 7
8
Sample collected
Transport to Lab Control
Lab Control Processing
Chemistry Pre-Testing
Chemistry Testing
Chemistry Analysis
Results Available
Value-add of
Real-Time Data
=
Host Organization: BIDMC (Boston, MA)