best of bbworld 09: looking to get parents and school administrators more involved in your...

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Looking to Get Parents and School Administrators More Involved in Your Community? Mary Hatchell, Information Technology Functional Application Specialist Kim Lacy, Information Technology Functional Application Specialist Fairfax County Public Schools

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The Best of BbWorld Webinar series for K-12 brings highlights of our 2009 Users Conference right to you.Join Fairfax County Public Schools as they describe how you can create and use parent accounts in Blackboard for a positive impact on your community. View a demonstration of what a parent can see and how it helps school communities become more involved. Also, see how the School Administrator role provides identified administrative staff the ability to access and search all available courses associated with their school. Kimberly Lacy, Information Technology Functional Application Specialist, and Mary Hatchell, Information Technology Functional Application Specialist from Fairfax County Public Schools, share how they are allowing parents to access information related to all of their children through their own account, instead of having to login to each of their children's accounts, and the benefits this provides to the school community. They will also share the benefits the School Administrator role provides to identified administrative staff by giving them the ability to access and search all available courses associated with their school. Finally, learn more about some of the new features in Blackboard's latest release, coming soon!

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Page 1: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Looking to Get Parents and School Administrators More

Involved in Your Community?

Looking to Get Parents and School Administrators More

Involved in Your Community?

Mary Hatchell, Information Technology Functional Application Specialist

Kim Lacy, Information Technology Functional Application Specialist

Fairfax County Public Schools

Mary Hatchell, Information Technology Functional Application Specialist

Kim Lacy, Information Technology Functional Application Specialist

Fairfax County Public Schools

Page 2: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Fairfax County Public SchoolsFairfax County Public Schools

FCPS is located in Northern Virginia. • K through 12 educators • Student population – 172,000 plus• Diverse Student Population – Over 130 Languages

Information Technology Functional Application Specialists• Mary Hatchell – School Administrator• Kim Lacy – Parent View

FCPS is located in Northern Virginia. • K through 12 educators • Student population – 172,000 plus• Diverse Student Population – Over 130 Languages

Information Technology Functional Application Specialists• Mary Hatchell – School Administrator• Kim Lacy – Parent View

Page 3: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

School Administrative RoleSchool Administrative Role

The School Administrator role in FCPS 24-7 Learning provides identified administrative staff the ability to access and search all available courses associated with their school’s three digit code.

The School Administrator role in FCPS 24-7 Learning provides identified administrative staff the ability to access and search all available courses associated with their school’s three digit code.

Page 4: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

The School Administrator role is able to:The School Administrator role is able to:

• Search or Browse their school’s courses by course ID, course name, course description, and teacher name. Only courses that are available to students will display in search results.

• View course content, announcements, staff information, communication tools and student tools by clicking on course menu buttons.

• Open and save documents. • Collaborate in a course, provided the blogs, wikis and

discussion boards are available.• View course statistics

– Reports by Overall Summary of Usage, Accesses by Content Area, Accesses by Groups or Accesses by Forum.

– Filter search results by date, all users or selected users.

• Search or Browse their school’s courses by course ID, course name, course description, and teacher name. Only courses that are available to students will display in search results.

• View course content, announcements, staff information, communication tools and student tools by clicking on course menu buttons.

• Open and save documents. • Collaborate in a course, provided the blogs, wikis and

discussion boards are available.• View course statistics

– Reports by Overall Summary of Usage, Accesses by Content Area, Accesses by Groups or Accesses by Forum.

– Filter search results by date, all users or selected users.

Page 5: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

The School Administrator role is not able to:The School Administrator role is not able to:

• Make changes to teacher’s courses.• Edit documents. • Upload files to courses.• See the course control panel.• Navigate via the “bread crumb trail.”

• Make changes to teacher’s courses.• Edit documents. • Upload files to courses.• See the course control panel.• Navigate via the “bread crumb trail.”

Page 6: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

School Administrator TabSchool Administrator Tab

Access Administrator tab

Search or Browse

Access Administrator tab

Search or Browse

Page 7: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Searching for a Course Searching for a Course

Search type of criteria• Course ID• Course Name• Course Description• Instructor

Search matching logic• Contains • Equals• Starts With

Search type of criteria• Course ID• Course Name• Course Description• Instructor

Search matching logic• Contains • Equals• Starts With

Page 8: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Search ResultsSearch Results

Page 9: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Course StatisticsCourse StatisticsFilter by:• Overall Summary Usage• Accesses by Content Area• Accesses by Groups• Accesses by Forum

Filter by:• Overall Summary Usage• Accesses by Content Area• Accesses by Groups• Accesses by Forum

Page 10: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Course Statistics- Filter OptionsCourse Statistics- Filter Options

• Time Period:– From this date:  Start Date – Until this date:  End Date

• Users: – All Users     – Selected Users

• Export Data to .csv file.

• Time Period:– From this date:  Start Date – Until this date:  End Date

• Users: – All Users     – Selected Users

• Export Data to .csv file.

Page 11: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Questions?Questions?

Fairfax County Public Schools

Information Technology Functional Application Specialists

Mary Hatchell – School Administrator

Kim Lacy – Parent View

Fairfax County Public Schools

Information Technology Functional Application Specialists

Mary Hatchell – School Administrator

Kim Lacy – Parent View

Page 12: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent View AgendaParent View Agenda•Overview•Parent View Account Creation

•Part I: The Parent Piece•Part II: The School Support Responsibilities•Part III: Parent Logs On to Parent View

•Registration Options•Questions

•Overview•Parent View Account Creation

•Part I: The Parent Piece•Part II: The School Support Responsibilities•Part III: Parent Logs On to Parent View

•Registration Options•Questions

Page 13: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent View OverviewParent View Overview

•Pilot effort began April 2006Account Statistics

•April 2006 – 700 unique parent accounts•June 2007 – 5300 unique parent accounts•October 2007 – 25,468 unique parent accounts•October 2008 – over 49,000 unique parent accounts•July 2009 – over 52,000 unique parent accounts•March 2010 – over 66,000 unique parent accounts

•Pilot effort began April 2006Account Statistics

•April 2006 – 700 unique parent accounts•June 2007 – 5300 unique parent accounts•October 2007 – 25,468 unique parent accounts•October 2008 – over 49,000 unique parent accounts•July 2009 – over 52,000 unique parent accounts•March 2010 – over 66,000 unique parent accounts

Page 14: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent View Overview ContinuedParent View Overview Continued

• Parent View Benefits• View all of their students in one account

• View student’s courses that are made available by teacher

• Use Integrated Calendar (view personal, all students and course calendars)

• Update Emergency Care information through weCare@school

• View High School student’s “Family Connection”

• Family Connection supports educational, career and college planning for high school students

• Parent View Benefits• View all of their students in one account

• View student’s courses that are made available by teacher

• Use Integrated Calendar (view personal, all students and course calendars)

• Update Emergency Care information through weCare@school

• View High School student’s “Family Connection”

• Family Connection supports educational, career and college planning for high school students

Page 15: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent View Account Creation ProcessPart I: The Parent Piece

Parent Registers Online

Username: parentregPassword: newuser

NOTE: Parents only have to register and validate their account one time.

Step-by-Step documentation for Creating a New Parent View Account and First Time Login.

Page 16: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent Registration TabOn Parent Portal Registration Module Click on “Click here”

Again parents can find step-by-step documentation for Creating a New Parent View Account and First Time Login.

Page 17: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Add parent name and address information

Parent information must be in and match exactly what is in Search and Manage SASI Upload. Only relationships of Mother, Father, Legal Guardian or Foster Parent can register for an account. If information is incorrect in Search and Manage SASI Upload, the parent must contact the school.

An email address must be entered to be able to proceed.

Page 18: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Add parent name and address info2 Errors that may occur

Error #1 – Bad Parent Name and/or Address Data has been entered. If error persists, escalate to the FCPS ITFASTeam.

Error #2 – Parent has already registered the account and needs to go to the school to validate. Check Search and Manage SASI Upload Status field. If further assistance is needed, escalate to the FCPS ITFASTeam.

Page 19: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Add child information for first child

Parent matches at least one student in FCPS.

Student information can be found on report cards or the parent must call the school. Only the school can give out the student’s information.

Page 20: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Add child information for first childError that may occur

Student information is incorrect or the parent is not associated with the child in FCPS 24-7 Learning. Only relationships of Mother, Father, Legal Guardian or Foster Parent can register for a Parent View account. Only the school can give out the student’s information. If parent is entering the correct information and the error persists, escalate to the FCPS ITFASTeam.

Page 21: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Legal Disclaimer

Parent must click Agree to proceed with registration and receive Unique Key.

Page 22: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent Receives Unique ID

The parent is instructed to take the unique key and a photo ID to the school to validate the account. An email is also sent to the parent with this information. If the parent did not receive the email, have them check their filters, junk mail or SPAM. The email will be from [email protected]. Schools can still validate the account without the unique key if the parent has lost or misplaced it.

Page 23: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent View Account Creation ProcessPart II: The School Support Validation

The parent will take the unique key and a photo ID to the school. The school will login with their Support Account and complete the validation process. The school will check the parent’s photo ID and give the parent their username at this time. A temporary password will be sent to the email address that the parent used during the registration process. If the parent forgets their username, they will be instructed to call 1-866-434-8880. If the parent did not receive the email, have them check their filters, junk mail or SPAM. The email will be from [email protected].

NOTE: If the parent has lost or forgotten the unique key, the school can still validate the account.

Page 24: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent View Account Creation ProcessPart III: Parent Logs on to Parent View at http://fcps.blackboard.com

The parent will login for the first time using the username the school provided and the temporary password that was emailed to them. They will be forced to change their password during their first time login.

NOTE: If the parent did not receive the email, have them check their filters, junk mail or SPAM. The email will be from [email protected].

Page 25: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

My FCPS Parent Tab

Parents can add other children that are associated with them in Search and Manage SASI Upload. If a child is not associated with the parent in Search and Manage SASI Upload, escalate to the FCPS ITFASTeam.

Page 26: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

My Family Module

Parents can access:• School websites by clicking on the school name• Courses the student is enrolled in and has been made available by the teacher by clicking the students name

The yellow post it shows that there has been a new announcement posted in one of the students available courses in the last 7 days.

Page 27: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Accessing the School’s Website

Parents can access: School websites by clicking on the school name for school news and information.

Page 28: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

List of courses the student is enrolled in and has been made available by the teacher

Parents can see all available courses, the instructors for each course and links to any new announcements. To see the course the parent will click on the course name. To get back to the My FCPS Parent home page, they can either click the tab “My FCPS Parent” or click “OK”.

Page 29: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Typical view of a course

Parents will have access to the following areas:

•Announcements•Staff Information •Content areas

Parents will not see:•Grades•Attendance•Organizations•Any communications such as, Wikis, Blogs Podcast or Discussion Boards

Parents will be able to see what the Homework assignment is, but will not be able to open it. They will receive “Access Denied”.

Page 30: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

My Information Module

Parents can change their email address and password. Changing their email address here only changes it in FCPS 24-7 Learning. It DOES NOT change it in their emergency care information at the school for Keep In Touch.

Page 31: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

weCare@School Module

Parents can update their children’s emergency information through weCare@school. Updating weCare with the correct email address will ensure better communication via Keep in Touch. If parents cannot access weCare@school, escalate to the FCPS ITFASTeam.

Page 32: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Family Connection Module

Parents can view their high school student’s educational, career and college planning. If parents cannot access Family Connection, escalate to the FCPS ITFASTeam.

Page 33: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parents can access all Help Documentation for step-by-step instructions.

Help for Parents Module

Page 34: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parent Information Module

FCPS uses this module to communicate any across the board information to parents.

Page 35: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Fairfax County Public Schools webpage Module

Parents can access the Fairfax County Public Schools Home Page from this link.

Page 36: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Parents can add modules to their My FCPS Parent tab by checking the box and clicking on Submit. They will not be able to remove any module that is checked in RED.

Modify Content Tab

Page 37: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Modify Layout Tab

Parents can rearrange the modules on the My FCPS Parent tab and change the color scheme.

Page 38: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Registration OptionsRegistration Options

• Walk-in availability at each school– Available during office hours

• Event-oriented registration– PTA Events– Concerts– Back-to-school nights– Plays– Science Fairs– Other

• Walk-in availability at each school– Available during office hours

• Event-oriented registration– PTA Events– Concerts– Back-to-school nights– Plays– Science Fairs– Other

Page 39: Best of BbWorld 09: Looking to Get Parents and School Administrators More Involved in Your Community?

Demo & Questions?

Remember to Come Out and Play!

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https://behind.blackboard.com