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9/27/2012 1 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1 Überwachung virtueller Umgebungen Von der Hardware bis zum Service Level Stefan Bergstein – HP Software September 2012 HP Software Anwendertreffen 2012 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 2 HP Software Anwendertreffen 2012 Next hour entertainment Control technology infrastructure Keep an eye on the hypervisor Automate workload monitoring Deployment examples Tie things together at the Service and Operations Bridge Watch your public cloud workloads

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9/27/2012

1

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.1

Überwachung virtueller UmgebungenVon der Hardware bis zum Service Level

Stefan Bergstein – HP Software

September 2012

HP Software Anwendertreffen 2012

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2HP Software Anwendertreffen 2012

Next hour entertainment

Control technology infrastructure

Keep an eye on the hypervisor

Automate workload monitoring

Deployment examples

Tie things together at the Service and Operations Bridge

Watch your public cloud workloads

9/27/2012

2

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

3

Introduction

Monitoring virtual environments

Why?• Ensure availability, capacity and response

time

• Avoid performance bottlenecks

• Quickly respond to faults

How?• End to end monitoring

• Proactive problem identification

• Across multiple hypervisor platforms

Hypervisor

System | Network | Storage

Workloads

Mon

itorin

g

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Control technology infrastructure

Hypervisor

System | Network | Storage

Workloads

Mon

itorin

g

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

5

HP Insight Control for VMware vCenter Server

Management of virtual and physical

Single paneto your HP Converged

Infrastructure

Managementsoftware Network

Servers

Storage

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

6

ProLiantBlade Enclosure

HP Insight Control for VMware vCenter Server

Management of virtual and physical

CIM ProvidersSNMP Agents

ESX or ESXi

vSphere API

ProLiantServer

Network StorageCPUs Memory

HP Insight Control for VMware vCenterVMware vSphere

Client

iLO

Virtual Connect ModulesFans

Power Supplies

Onboard Administrator

HP Insight ManagerHP Operations Mgr

HP Storage

Server Module Storage Module

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Management dataServer health • Fans

• Temperature• Power supplies• Memory• CPU

Storage • Smart Array• HBA• Fibre Channel and iSCSI• SMART Drive Monitoring• Tape• External storage

NIC • MAC and IP address• Link Up/Down• Teaming information• VLAN information

Other • OS information• iLO data• Performance data• Configurable thresholds• Logging events OS system log• Clustering information

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

8

Extend Insight Manager

HP Operations Manager integration

• Obtaining in-depth data for more accurate root cause analysis and problem resolution

• In-depth monitoring of applications such as MS Exchange, MS Active Directory, SAP etc.

• Baselining, correlation of data to actionable and automated corrective actions

HP Universal CMDB integration

• Provides consolidated view of business service dependency to hardware, software and application layers

• Enables change management and impact analysis across all business services mapped in UCMDB, from an infrastructure point of view

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

9

HP Operations Smart Plug-in for Virtualization Infrastructure

Hardware monitoring with HP OM

VMware CIM SMASH

Monitor the health and status of your HP ProLiant servers• Server health, temperature, fan, power• RAID Controller performance and availability, disk

device failure, power supplies• Performance and availability of the Network

Interface Card• Health of the Console Management Controller• State of the battery, monitor, Hot Plug Slot Board,

memory• Virtual connect domain, clusters• Rack Power Manager, Rack information• Intelligent Drive Array status

• Obtain data from the VMware CIM SMASH/Server Management APIs • Host Ethernet Port Health• Host Sensor Health• Host Chassis Health• Host Processor Health• Host Fan Health Monitor• Host Physical Memory Health

• Platform independent

HP ProLiant SNMP

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Keep an eye on the hypervisor

Hypervisor

System | Network | Storage

Workloads

Mon

itorin

g

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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HP Operations Center Virtualization monitoring

Multiple hypervisor platforms

HPVM

VMWare ESX/ESXi

Hyper-V

Solaris Zones

IBM LPAR

Host CPU

Guest CPU

Active VM Memory Swapping

Disk load / IO, throughput latency

Network packets dropped

Datacenter utilization, ….faul

ts, a

vaila

bilit

y

perf

orm

ance

, ca

paci

ty

XEN/KVM

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

12

HP OMC Virtualization monitoring

Discovery of Virtualization platforms –Host, Virtual Machines, and Resource pools

Monitors diagnostic events of virtualization platforms

Monitors virtualization resource utilization of hosts and VM

Tools for ease of management of virtualization environment

Graphs to show the virtualization resource utilization

Reports Top 10 reports to identify top consumers, reports to depict the virtualization configuration and resource utilization

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Virtualization monitoring with SiteScope

• VMware Solution Template

• Hyper-V and KVM

• Host and VM Guest

• Storage

• Elastic monitoring

• Smart counters

• VMware via ESX host or V-Center

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Rapidly monitor your entire ESX environment

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Topology – discovered by VI-SPI or SIS

• Virtual datacenter• Clusters• Hosts• VMFS• VMs

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Key metrics to watch

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Performance Graphs

Key metrics to watch

• Host Memory Utilization Baseline

• Guest Memory Utilization

• Host Memory Utilization

• CPU Ready Utilization

• CPU Entitlement Utilization Baseline

• Host CPU Utilization – Hypervisor

• Host – Inward/ Outward data (MB)

• CPU Utilization across Hosts, Resource Pools, Guests

• Disk Throughput, disk latency

• VMFS Utilization

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Trends and Performance

Reporting

Visibility to Resource pool usage and cluster inventory• Resource Pool utilization to monitor

‘department/team’ level usage

• Cluster level utilization, inventory

− Use ‘SM Virtualization VMware Cluster Inventory’ and drill-down into systems

− Use drill-down and get into “Node inventory”

• Top-10 and Bottom-10 performers

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Visualization of efficiency and wastage

VISUALIZE

What you have,What you use,What can fit,What can be

improved

OPTIMIZE

Multi-dimensional,Time-Varying Analysis and

Workload Placement

recommendation

FORECAST AND PLAN

What-if Scenarios, Trend

Analysis

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Deployment example

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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VI SPI deployment model

VMware:

• Deploy OM Agent and VI-SPI in VMware vSphereManagement Assistant

• Multiple host per vMA

Hyper-V:

• Deploy OM Agent and VI-SPI on host OS

HP OMServer

VMware ESX/ESXi host

Guest VM

Guest VM

Guest VM

vMAVI-SPI

Microsoft Hyper-V host

Guest VM

Guest VM

Guest VM

VI-SPI

XEN/KVM host

Guest VM

Guest VM

Guest VM

VI-SPI

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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HP OM, vMA appliance

OM server, OM agents deployment

• Fit a vMA per blade-server enclosure (1:500 monitored ‘instances’)

• Pre-build* vMA with operations11.x agent (‘defer-config’)

* vMA does not support cloning. However, procedure is available to get past this.

Deploy

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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OM Setup

Best practice blueprint

• Software Matrix

− OA 11.0x,11.10 on vMA 4.1/5.01

− VISPI 2.01

− OM 9+

• Size vMA according to needs – min. 2gb RAM

• Run vMA in a separate set of servers/blades with HA/FT

• Do regular backups of vMA

• Enable root login to vMA (for running ‘fsck’)

• Operational monitoring of vMA health

− Agent/Collector status

• VI-PerfAgentProcessMonitor

• VI-VMwareVifpTargetCheck

− Disk space, Memory usage

• SI-DiskCapacityMonitor

• SI-MemoryBottleneckDiagnosis

− Logs to monitor

• /var/opt/perf/status.*

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Automate workload monitoring

Hypervisor

System | Network | Storage

Workloads

Mon

itorin

g

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Operations Orchestration Action for SiteScope

automation

Virtual Workload monitoring (1)

Automate SiteScope

Create templates for your canned monitoring services

• E.g. OS, Database, web-app

Manage lifecycle (Deploy/Delete)

• SOAP Web service, or

• HP Operations Orchestration action

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Virtual Workload monitoring (2)

Automate HP OM & SPI

Prep VM Templ.1Prod. OM ServerCreate package

• Install SPIs (HP, 3rd

party, custom) on DevOM Server

• Select subset of policies

• Customize, test, extend

• Export signed polices and instrumentation from Dev-OM Server:

• opctmpldwn/ opcinstrumdwn

• Directory structure with signed polices will we created

• Optionally, create profile when special agent settings

• Export policies from Dev and import into production OM Server (for instructions, etc)

• Export the trusted certificate from Dev-OM and add (import) it to the trusted root certificates on the Production OM Server

• Setup/configure auto granting

• Install HP agent with -def_configure

• Copy exported policies & instrumentation on agent

• Copy instrumentation into right/final directory

• Create custom script for VM Templates startup

• Define/set your out “nearest/available” OM Server

• Connect agent to OM Server: oasetup –configure

• Agent installed certificates.

• Import polices with ovpolicy -install

Select policies VM start-up

Scenario: Embedded monitoring• Install HP-OM agent & SPIs in VM Templates

• Use a test/development HP-OM Server

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

SiteScope and AWS

Pulling data from AWS CloudWatch (instances, ELB, RDS, etc)Pushing SiteScope data into AWS CloudWatch for Alerting, AutoScaling

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Monitoring AWS using HP SiteScope

EC2 Instance

HP

SiteScope

ELBEC2 Instance

EC2 Instance CloudWatch

API

Amazon Web Services

RDS

EBS

Users

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Monitoring the Cloud – Amazon CloudWatchImprove availability and performance

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Pushing SiteScope data into AWS CloudWatchAWS Graphing, Alerting, AutoScaling

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Tie things together at the Service and Operations Bridge

Hypervisor

System | Network | Storage

Workloads

Mon

itorin

g

• HP BSM/OMi

• HP OO

• HP Service Intelligence

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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BSM Dashboard – virtualization end to end

Consolidated view

• Service health, applications, infrastructure and networks from one console

• Manage dynamic changes with the HP Run-time Service Model

• Optimize the performance and availability of cloud, virtual and mobile services

• Automate with universal event correlation to simplify daily operational tasks

• Anticipate real IT issues with service intelligence and analytics

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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HP Operations Orchestration – Virtualization Content

Automate it

Virtualization Accelerator Packs

• VMware Server, VMware Virtual Infrastructure

• Microsoft Hyper-V, Citrix XenServer, Citrix Presentation Server

Out-of-the-box content examples

• Create/start/stop VMs, migrate (hot/cold) VMs, snapshot VMs,

• get VM info, reboot/shutdown guest, virtual network operations

To-do:OO screenshot with

Virtualization Content

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

34

Analytics for a dynamic and virtual environment

HP Service Intelligence

Analyze the past | Optimize the present | Anticipate the future.

Service Health Analyzer (SHA)

1

Predictive Analytics Capacity Management Cross-Domain Reporting

SLA/KPI Dashboard

Anticipate issues before they occur

Optimize your IT engine

Understand issues from a services view

Align IT to business and gauge total

health

Service Health Optimizer (SHO)

Service Health Reporter (SHR)

Service Level Management (SLM)

2 3 4

9/27/2012

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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Q&A

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Regular News about HP Software

1. Meet HP Software Website: www.hp.com/de/software

2. Monthly Discover Performance eNewsletter: www.hp.com/de/dpc/join