BENEFITS YOUREMEMBER CARING COMES WITH ITS REWARDS

WELCOMEDEAR COLLEAGUE,

I would like to take this opportunity to remind you all ofthe benefits of working for Jewish Care. The third editionof Benefits You - Jewish Care’s very own employee benefitsbooklet, includes useful information on the key benefits,schemes and incentives that we currently offer staff.

At Jewish Care, we recruit the best staff who endeavour toachieve our governing objectives of:

PROMOTING WELLBEING Jewish Care seeks to continually improve the wellbeing of clientsand staff so they can live life to the full.

STRENGTHENING COMMUNITYJewish Care will strengthen the Jewish community through all itswork by increasing connection and collaboration.

ENHANCING VALUEJewish Care will look for ways to keep improving the effectivenessof our donors’ money and all our resources; doing more for less, sowe can afford to do more.

We were delighted to be able to give all staff a 2% pay riselast year, however, as a not for profit organisation thatstrives to provide an outstanding health and social careservice in financially difficult times, we have to continuallyfind non monetary ways to retain our dedicated andhardworking staff. We therefore offer a wide range ofbenefits to suit our diverse workforce.

Some say ‘don’t take your work home with you’ but here atJewish Care our job means more than just a wage eachmonth. We can’t help but take it home with us! Our fivevalues are embedded into who we are and what we do.We therefore take home a sense of inclusiveness, integrity,excellence, enabling and creativity. We hope that byproviding you with this booklet that you also take homerewards that benefit you!

SIMON MORRIS Chief executive

March 2014

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CONTENTSAs you read through the booklet, be sure to keep an eye out for this symbol ‘NEW’representing our new additions to the booklet as well as the following symbol ‘ALL’highlighting the benefits which are available to both permanent and relief staff.

Jewish Care pension scheme 4

Career development 6

Loans and mileage reimbursement 7

Give something back 8

Your wellbeing 9

Your recognition 11

Incentives 13

Schemes 14

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HOW IT WORKSIf your earnings make you eligible to be automaticallyenrolled, each month you will make a 4% contributiontowards your pension which will be deducted from yourbasic salary. Jewish Care will match this contribution.

From November 2013 onwards, for most staff this will bedone via a salary exchange arrangement, meaning thatyour contributions are exempt from income tax andnational insurance.

BENEFITSEach month your 4% contribution will be put into apension plan and matched by Jewish Care, meaning thatyou double the amount that you save for your retirement.

You will also benefit from tax relief on your contributions.

Life assurance is available to you at no additional cost aspart of the GPPP. You will benefit from the added securityof your beneficiaries’ eligibility to receive a lump sum tax-free payment of 2 or 4 times your annual salary (depending

on your job role), in the unfortunate event of your death inservice. Terms and conditions apply.

YOUR OPTIONSYou can choose to contribute more than 4% to yourpension fund each month, however Jewish Care’scontribution is capped at 4%.

You can choose to withdraw from the salary exchangearrangement and continue to make pension contributionsvia the non salary exchange method.

You can choose to opt out of the pension scheme. Thisshould be done in writing to Legal & General once youare enrolled. Legal & General will let you know the date inwhich you should opt out by in order to receive a refundof your first deduction. Terms and conditions apply.

JEWISH CARE PENSION SCHEME New legislation was introduced in October 2013 meaning that each month JewishCare will be enrolling all eligible staff into the Jewish Care Group PersonalPension Plan (GPPP). We want to let you know exactly how this will affect you.

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You can choose to cease your membership of the GPPP atany stage once the opt out window has closed. Pleasecontact the benefits administrator (details below) to do so.

For those members of staff who are not eligible to beautomatically enrolled, it is still possible to join the GPPPup to the age of 75.

FURTHER INFORMATIONFor those who have been automatically enrolled, you cancontact Legal & General by the following:

Telephone: 0845 070 8686(The line is open between 8.30am–7pm Monday to Fridayand 9am–12pm on Saturday)

Email: employerdedicatedteam@land.com

Alternatively, you can write to Legal & General at:Legal & General Assurance Society2nd Floor Knox Court10 Fitzalan PlaceCardiff CF24 0TL

For those who have not been automatically enrolled, but are thinking about joining, please emailstaffbenefits@jcare.org or contact the benefits administrator on 020 8922 2458 for further information.

When writing to/emailing Legal & General, please ensureyou quote the scheme reference number: GF11565001

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CAREER DEVELOPMENTWe employ motivated staff who aim to be the best at what they do. In order tosupport this aspiration, Jewish Care offers various opportunities to learn andgrow within Jewish Care as well as providing programmes which will developyou as an individual.

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■ Internal promotion – Many of our senior managershave been promoted from within the organisation. Wealso update and advertise our internal vacancies on aweekly basis.

■ Career development support – included as part of yourperformance review process.

■ Internal training opportunities – in 2012/13 Jewish Careprovided 139 training sessions including managementand leadership training and we will continue to offerthis training to staff over the next year.

COACHING AND MENTORING We are part of The London Coaching and MentoringNetwork. This means that we have access to a networkof qualified coaches and mentors from both Jewish Careand other organisations and here are some examples ofhow this scheme could benefit you:

■ If only I was more confident!■ I’ve just been promoted, I would like extra support in

the first 100 days of the new job■ I am preparing for/returning from maternity leave

■ I have been on a course and would like to apply theknowledge to my job

■ I could do with guidance to achieve my goals andobjectives

There is also an opportunity to be part of our mentoringprogramme. Becoming a mentee is a great way ofdeveloping skills for the future by working with anexperienced person who can share their specialistknowledge or give you an insight into their position inthe business or industry.

STUDY LEAVEJewish Care is committed to promoting an environmentwhich enables full induction, training, learning andcontinuing professional development (CPD) for allemployees.

It all starts with a conversation! Please speak toyour line manager if you wish to apply for anotherposition or take up one of the opportunitiesmentioned above.

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STAFF BENEVOLENT ASSOCIATION The Staff Benevolent Association (SBA) is an independentcharitable organisation which provides financial assistanceto Jewish Care staff in times of exceptional need. You canapply for an interest free loan of up to £1,000. If you wouldlike to do so, please contact 020 8922 2873. All applicationsare dealt with speedily and confidentially. This benefit isavailable to anyone who has been employed by JewishCare for 12 months or more.

You can also choose to contribute a small amount to theSBA fund on monthly basis. Please see section on ‘GiveSomething Back’ for details.

CAR LOANS Employees who are required to use their own car as partof fulfilling their official duties are entitled to apply for aninterest free loan of up to £5000 to purchase a car. The loanis repayable over a maximum period of 36 months. Please contact staff benefits for a list of essential car users.

SEASON TICKET LOANSJewish Care offers interest free loans to employees whowish to purchase season travel tickets for travel to work.This benefit is available for those who have successfullypassed their probation period.

MILEAGE REIMBURSEMENTIf you use your car during working hours i.e. to attend ameeting, training or visiting clients you can claim backmileage depending on your job role.

Staff with the following job titles are reimbursed at 50pper mile:■ Home carer■ Social worker in social work team and Holocaust

Survivors’ Centre■ Community support worker■ Support and advice worker in the carers’ service and

South London projec t

All other staff are reimbursed at 45p per mile.

LOANS AND MILEAGE REIMBURSEMENTWe recognise that in this financially difficult time, everyone could do with anoccasional helping hand. Jewish Care offers a range of interest free loans toour staff in different circumstances. We also reimburse on the cost of mileagewhen a car is used as part of fulfilling your duties.

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GIVE AS YOU EARNGive as You Earn (GAYE) is a very easy way to donate to acharity of your choice. Each month your specifieddonation is deducted from your gross salary and givento your chosen charity.

EVERY PENNY HELPSThrough Every Penny Helps (EPH) you can donate thepence from your monthly net pay to charities chosen byJewish Care employees. Each month the penniescollected direct from employees’ net pay are sent toCharitable Giving to accumulate and to reclaim the giftaid which is also credited to Jewish Care’s account. Pleasecontact the staff benefits team if you wish to sign up.

THE STAFF BENEVOLENT ASSOCIATION (SBA)As mentioned on page 8, the Staff Benevolent Associationis an independent charitable organisation which providesfinancial assistance to Jewish Care staff in times ofexceptional need.

You can choose to contribute a small amount to the SBAfund on a monthly basis. If you would like to do so, pleasecontact 020 8922 2873.

VOLUNTEERINGAs part of our commitment to Corporate SocialResponsibility, Jewish Care recognises the benefits to ourorganisation and the wider community of a structuredframework within which volunteering can take place. There are three ways in which employees may wish toidentify and undertake volunteering opportunities:

■ Placements arranged through Jewish Care with aprocess of matching individuals to Corporate SocialResponsibility projects.

■ Placements arranged by individual members of staff.■ By staff choosing an external charity to volunteer in.

Employees can choose to volunteer on an ongoing basisor as a one-off activity. Please speak to your manager ifthis is something you are interested in.

GIVE SOMETHING BACKAs a charity, Jewish Care appreciates what a big difference a small effort fromindividuals can make. We therefore encourage our staff to give something backto different charities in a variety of ways.

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GYM MEMBERSHIP Getting fit and maintaining a healthy lifestyle is moreaffordable with our competitive gym membership rates,with the bonus of no joining fee!

We have a corporate deal with Virgin Active which offersa number of centres across London with gym facilities,aerobics classes, swimming, steam, sauna and more.

At the moment this benefit is live in the Hendon branchand all we need is 20 members of staff to sign up for usto benefit from a corporate discount across all thebranches, so get signing up and encourage colleagues.

THE JEWISH CARE EMPLOYEE ASSISTANCE PROGRAMME(EAP)Workplace Options is a free and confidential serviceoffering advice on both life and legal matters. Here aresome of the ways in which their advisors can help you:

■ Relationship or family issues ■ Childcare or elder care■ Health and wellbeing■ Debt or consumer rights■ Disability and illness■ Careers and education■ Bereavement and loss■ Immigration■ Anxiety and depression■ Bullying and harassing■ Stress or workplace pressure

A 24 hour telephone service is available on 0800 243 458.All calls are dealt with confidentially.

YOUR WELLBEINGAt Jewish Care, your health and wellbeing always comes first. That’s why thereis a range of options available to help you with all matters from health careand getting fitter at the gym to confidential and free personal advice.

EYE TESTSJewish Care will help you with the costs of looking afteryour eyesight. If ‘special corrective lenses’ are prescribedto correct vision defects at the viewing distance usedspecifically for display screen equipment (DSE) work, acontribution of up to £75 will be made to cover the costof the eye test, single vision lenses and basic frames forthis purpose.

All queries relating to the costs of special correctivelenses should be referred to the health and safetymanager at Amélie House.

SICK PAYJewish Care recognises that we can take a turn for theworse from time to time, when this happens the lastthing we need to worry about is losing out on ourincome. This is why Jewish Care will help you bycontinuing to pay your salary for a period of time (subjectto terms and condition) while you are sick.

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EXCELLENCE IN ATTENDANCEThis is Jewish Care’s way of showing appreciation to stafffor their commitment and excellent attendance at work.

How does it work?Every three months, five employees with 100%attendance will be chosen as winners of the Excellencein Attendance award, using absence records from theemployee database. If you are selected, you and yourmanager will be notified. Winners will receive a letter ofcommendation and a £100 gift voucher which can beredeemed from a variety of high street stores. There isalso the opportunity for your name to be publicisedwithin the Jewish Care’s staff community meaning youwill be recognised by your colleagues at Jewish Care foryour dedication.

Am I eligible?Permanent employees will need to have completedthree months’ service to be included in the draw. Similarlycasual/ bank staff will need to have been paid for threeconsecutive months and worked a minimum of 300hours per period.

Employees with disabilities will be included in theselection process. If this applies to you and you have adisability or long term illness which affects your ability toattend work regularly, then please notify the StaffBenefits team.

All successful winners will be re-entered into the nextdraw provided attendance levels are sustained at 100%.

Good luck for the next draw!

YOUR RECOGNITIONOur staff really are one of a kind! This is our small way of saying thank you forstaying committed, remaining dedicated and showing enthusiasm. Basically…we want to RECOGNISE YOU for recognising our values.

I MADE A DIFFERENCE Jewish Care recognises the hard work and dedication fromits staff and has introduced ‘I made a difference’, arecognition scheme for staff and volunteers that rewardsindividuals for demonstrating Jewish Care’s values andgoing over and above what is required. The schemeencourages staff to make a positive contribution by makinga difference and adding real value to the work we do.

NominateThe scheme will be based on nominations from anyonethat comes in contact with you as a Jewish Care memberof staff. Nominations are welcomed from staff, volunteers,suppliers, clients or their relatives. You can make anomination by submitting a postcard on the externalwebsite home page or by using the designated post boxin your department or resource.

JudgeOnce all nominations have been received by the Rewardand Benefits team, they will be forwarded to arecognition panel for review. The panel will be made upof a representative group of staff that will judge eachnomination on a discretionary basis.

RewardOne winner will be selected every quarter and will beawarded for their contribution: an acknowledgementletter from the chief executive, a £100 gift vouchers anda branded badge; the winner will also be invited to theCelebration of Success ceremony. There will be tworunners up and all staff nominated will receive anacknowledgement from senior management.

TEAM AWARDSWe invite nominations for teams of people who haveworked together to achieve our governing objectives ofeither promoting wellbeing, strengthening the communityand enhancing value.. The winners of each category areannounced at the Celebration of Success ceremony andare awarded with a £200 gift voucher to share.

CELEBRATION OF SUCCESSWe hold an annual ceremony to celebrate theachievements of Jewish Care staff. The evening isattended by colleagues, senior managers, trustees and aspecial guest speaker. If you have achieved a qualificationin the year 2013-2014 and you would like to attend theceremony, be sure to give a copy of your certificate toyour line manager.

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EMPLOYEE REFERRAL BONUSWe realise that as a member of staff who understandsJewish Cares values, you may know someone similar toyourself who demonstrates our values, and is considerate,compassionate and treats everyone with warmth andkindness. So if you know someone who wishes to join ourteam of dedicated staff, you may wish to recommend themfor a vacancy.

The benefit to you will be a tax free referral bonus of £500for a permanent position or £250 for a fixed termcontract. The referral bonus will be paid to you once theperson successfully completes their probation period.

All vacancies are published on a weekly basis.

QCF AWARD (FORMERLY NVQ)If you are studying for your Qualification and CreditFramework (QCF) Award in Health and Social Care,relevant to your role and you successfully complete yourQCF, Jewish Care will increase your annual salary by upto £1400 if you work in residential care or home care. Ifyou work in a community centre you will receive a taxfree lump sum payment of £275 following successfulcompletion of your QCF.

INCENTIVESEven though we know you do it anyway, it’s always nice to be rewarded.

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RIDE TO WORK SCHEME Would you consider riding a bicycle to work?Jewish Care offers staff a ride to work scheme where staffcan choose a bicycle and road safety equipment betweenthe values of £100 - £1,000 from our provider Evans Cycles.You can now apply online and have your bicycle deliveredto work or home within the same day.

The repayment value of the bicycle is deducted over a12 month period, typically saving up to 30-40% on thecost of the bicycle. There are different options availableto transfer the ownership of the bicycle to you/return itto Evans Cycles at the end of the 12 months.

You can also purchase insurance from £2.45 per month.

For more information visit the website:www.evanscycles.com

CHILDCARE VOUCHERSAre you a working parent with a baby or child inregistered childcare?If so, Jewish Care offers staff the opportunity to exchangepart of your gross salary for childcare vouchers, typicallysaving you over 30% of your childcare costs.

For more information visit the website:www.childcarevouchersolutions.co.uk

SCHEMESThe schemes listed below operate through a salary exchange arrangementwhich means that you can exchange part of your gross salary in order to takeadvantage of the schemes. The ‘exchanged’ salary is exempt from both taxand NI contributions.

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EXCELLENCEWe are ambitious, professional and passionate about offeringhigh quality services delivered with dedication and sensitivity

ENABLINGWorking together, we actively encourage people to “go for it”and live meaningful lives

CREATIVEWe are innovative, adaptable, welcome new ideas and believein finding solutions that work for each individual

INCLUSIVEEveryone involved with Jewish Care is important and deservesto be treated with dignity and respect

INTEGRITYWe treat people fairly and are accountable for what we do andhow we do it

OUR VALUES

EVERYTHING WE DO IS UNDERPINNED BY JEWISH VALUES AND ETHICS.

Charity Reg No. 802559