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Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH [email protected] Santiago, Chile, Jan 16, 2004

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Page 1: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Benchmarks of Fairness for Health Sector Reform in

Developing Countries: Overview and Latin American Applications

Norman Daniels

PIH, HSPH

[email protected]

Santiago, Chile, Jan 16, 2004

Page 2: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Historical Development of the Benchmarks

• 1993 Clinton Task Force • 1996 Benchmarks of Fairness for Health Care

Reform – Oxford University Press. • Pilot work in Pakistan, 1997• 1999-2000 Adaptation: Pakistan, Thailand,

Colombia, Mexico: Daniels, Bryant et al Bulletin of WHO, June 2000

• 2001-3 Demonstration Phase: Mexico, Portugal, Pakistan, Thailand; Vietnam Cameroon, Ecuador, Nicaragua, Guatemala, Chile, Yunnan (China), Sri Lanka, Bangladesh, Zambia

Page 3: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

–The Adapted Benchmarks

– 1. Intersectoral public health– 2. Financial barriers to equitable access– 3. Nonfinancial barriers to access– 4. Comprehensiveness of benefits, tiering– 5. Equitable financing– 6.Efficacy,efficiency,quality of health care– 7. Administrative efficiency– 8. Democratic accountability, empowerment– 9. Patient and provider autonomy

Page 4: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Connections to social justice

• Equity– B1Intersectoral public health, B2-3 Access,

B4Tiering, B5 Financing• Democratic Accountability

– B8, B9Choice• Efficiency

– B6 Clinical Efficacy and quality– B7 Administrative efficiency

Page 5: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Structure of BMs

• B1-9 Main Goals– Criteria -- Key aspects

• Sub criteria-- main means or elements

• Evidence Base + Evaluation– Indicators– Scoring Rules

Page 6: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

WHO Framework vs BM

complementaryMove to reformsOverlap

Subjectivity?Inform change?Problems

Info, tr. peopleGood infoRequires

VariousNational pol mkWho uses

Scores Index, ranksProduct

DeliberateMotivatePurpose

Reform evalCurrent performObjective

Nat, subnatCross nationalScope

BMWHO

Page 7: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

B1: Intersectoral Public Health

• Degree to which reform increases per cent of population (differentiated) with: basic nutrition, adequate housing, clean water, air, worplace protection, education and health education (various types), public safety and violence reduction

• Info infrastructure for monitoring health status inequities

• Degree reform engages in active intersectoral effort

Page 8: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

B2: financial barriers to access

• Nonformal sector– Universal access to appropriate basic package– Drugs– Medical transport

• Formal Sector Social/Private Insurance– Encourages expansion of prepayment– Family coverage– Drug, med transport– Integrate various groups, uniform benefits

Page 9: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

B3: Nonfinancial barriers to access

• Reduction of geographical maldistribution of facilities, services, personnel, other

• Gender• Cultural -- language, attitude to disease,

uninformed reliance on traditional practitioners

• Discrimination -- race, religion, class, sexual orientation, disease

Page 10: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

B6: Efficacy, efficiency and quality of health care

• Primary health care focus– Population based, outreach, community participation, integration

with system, incentives, appropriate resource allocation

• Implementation of evidence based practice– Health policies, public health, therapeutic interventions

• Measures to improve quality– Regular assessment, accreditation, training

Page 11: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

B8: Democratic accountability and empowerment

• Explicit public detailed procedures for evaluating services, full public reports

• Explicit deliberative procedures for resource allocation (accountability for reasonableness)

• Fair grievance procedures, legal, non-legal• Global budgeting• Privacy protection• Enforcement of compliance with rules, laws• Strengthening civil society (advocacy, debate)

Page 12: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Why is evidence base important?

• Evidence base makes evaluation objective• Making evaluation objective means:

– Explicit interpretation of criteria– Explicit rules for assessing whether criteria met and the degree to

which alternatives meet them

• Objectivity provides basis for policy deliberation– Gives points of disagreement a focus that requires reasons and

evidence

Page 13: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Evidence Base: Components

• Adapted Criteria--convert generic benchmarks into country-specific tool– Reflect purpose of application– Reflect local conditions

• Indicators– Outcomes– Process– revisability

• Scoring rules– Connect indicators to scale of evaluation– Specify in advance

Page 14: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Process of selecting indicators

• Clarity about purpose• Type of criterion determines type of indicator

– Outcomes vs process indicator appropriate– Standard vs invented for purpose– Requires clarity about mechanisms of reform

• Availability of information• Consultation with experts• Final selection in light of tentative scoring rules• Further revision in light of field testing

Page 15: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Scoring Benchmarks

Reform relative to status quo

-5 0 +5

Or use qualitative symbols, --- or +++

Page 16: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Scoring Rules: General Points

• Map indicator results onto ordinal scale of reform outcomes

• Final selection of indicators should be done as scoring rules are developed, so refinements can be made

• Scoring rules should be adopted prior to data collection to increase objectivity, but may have to be revised in light of problems

Page 17: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Two approaches to evidence

• Thailand: survey of various groups judging based on discussion of evidence

• Strengths: range of views, involvement of larger groups

• Weakness: vaguer basis for judgment?

• Guatemala, Cameroon: team evaluation based on indicators, scoring rules

• Strengths: clarity about evidence base for evaluation

• Weakness: trained team, narrow input

Page 18: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Guatemala, Ecuador:Stage 1: Theoretical adaptation

• Conceptualizing public health– The set of actions implemented through a health care system

which includes personal, collective, environmental and health promotion interventions. The delivery of services can be through public or private providers (with public funding) and its design and evaluation concerns providers, financers (public and private) and regulators.

• Output:– Working document with specific version adapted to the context of

Guatemala and Ecuador

Page 19: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Adapted benchmarksDefined by Daniels et al (2000)

Benchmark I: Intersectorial Public Health

Benchmark II: Financial barriers to equitable access

Benchmark III: Non financial barriers to access

Benchmark IV: Comprehensiveness of benefits and tiering

Benchmark V: Equitable financingBenchmark VI: Efficacy, efficiency

and quality of careBenchmark VII: Administrative

efficiencyBenchmark VIII: Democratic

accountability and empowerment

 Benchmark IX: Patient and provider autonomy

Adaptation to Public HealthBenchmark I: Intersectorial public

healthBenchmark II: Universal access to public

health interventionsPreventive services, Curative servicesSocial protection against catastrophic illnessReduction of financial barriersReduction non-financial barriers.Benchmark III: Equitable and sustainable

financingEquity in health financingSustainability in public financingBenchmark IV: Ensuring the delivery of

effective public health servicesTechnical quality (standard treatment

guidelines)Efficiency (relation between inputs and

outputs)User satisfactionBenchmark V: AccountabilitySocial participation, community involvement in the

evaluation and monitoring of inequities in health care delivery and resource allocation

Page 20: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Stage 2: Data collection and data analysis tools

• Intervention level: Province/Department – Decentralization transferred policy-implementing

responsibilities and resources to the sub-national level. Development of tools and field testing follows from the provincial to the municipal level.

• Outputs:– Data collection: questionnaires (quantitative &

qualitative) to assess criteria and indicators for each benchmark

– Data analysis: index to assess inequities, health expenditures analysis through proxies (drug consumption), excel database.

Page 21: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Stage 3: Field testing• Outputs:

– Data collection tools for benchmarks I to V.

Page 22: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Examples of application

• Starting with an analysis of inequities in the delivery of basic health care services and inequities in the distribution of basic resources.

Page 23: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

INDEX OF PRIORITY FOR HEALTH SERVICE (IPSS)

IPSS= (Ciin-CDxin ) + (Ciap-CDxap )+ (Cips-CDxps ) Va Ciin Ciap Cips 3

IPSS= Index of priority for health servicesCiin= Ideal coverage for immunization (100%)CDxin= Immunization coverage for district XCiap= Ideal coverage for antenatal care (100%)CDxap= Antenatal coverage for district XCipss=Ideal coverage for supervised deliveries (100%)CDxps=Coverage of supervised deliveries for district XVa= Sum of three values NOTES: The coefficient will go from 0.01 up to 0.99The higher the value, the higher the priority for the delivery of basic services to the population

Page 24: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

INDEX OF RESOURCES

IR = (GPDx X 0.4 ) + (MDx X 0.3)+ (FDa X 0.3) GPDa MDa FDx 

IR= Index of resourcesGPDx= per capita expenditure district xGPDa= District with the highest per capita expenditure MDx= Medical staff per population for district xMDa= District with the highest number of medical staff/popFDa= District with the highest number of health facilities per population (district with the lowest number of inhabitants per health facility)FDx= health facility per population in district x

Page 25: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

IndexesDISTRICTS IPSS IRSAN MIGUEL 0.51 0.29CUBULCO 0.47 0.34GRANADOS 0.38 0.81SAN JERONIMO 0.36 0.38PURULHA 0.33 0.59EL CHOL 0.33 0.55RABINAL 0.28 0.47SALAMA 0.15 0.34

Page 26: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

IPSS VERSUS IR

0.00

0.10

0.20

0.30

0.40

0.50

0.60

0.70

0.80

0.90

SAN MIGUELCHICAJ

CUBULCO GRANADOS SAN JERONIMO PURULHA EL CHOL RABINAL SALAMA

IPSS

IR

Page 27: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Examples of application

• Benchmark II: Universal access to integrated public health services

• Definition of integrated public health: the delivery of services related to curative, preventive and health promotion, as well as services for both, transmittable and non-transmittable diseases and chronic diseases. An integrated effort should include some forms of protection against catastrophic diseases.

Page 28: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

CRITERIA INDICATORS RESULTS

Access to the curative services included in the basic package of services

% of population receiving the services at any of the three subsystems (public, social security and private) with public funding

N/A

Access to preventive services included in the basic package of services

% of population receiving the services at any of the three subsystems (public, social security and private) with public funding

N/A

The provision of services aimed at non-transmittable, chronic and degenerative diseases

% health facilities at the district level offering services for the following problems: diabetes, hypertension, cardiovascular diseases, screening cervical cancer

42% (5 facilities from a total of 12)

Actions implemented aimed to protect the individuals against the socio-economic consequences of catastrophic illnesses

% of health districts or municipalities that have a catastrophic disease fund for their population

0%. This type of benefit does not exist in the area

Page 29: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

CRITERIA INDICATORS RESULTSReduction of financial barriers

% health facilities in a given district in which the population contributes with cash or in kind resources to the delivery of basic health care services (both curative and preventive)

0% (interviews to health authorities100% (focus groups with community members)

Reduction of non- financial barriers

•% of health personnel (by category) that speak the local indigenous language• % of health staff (by category) who are women• % of health facilities offering services in a schedule that is appropriate to the occupation and schedules of the local population (24 hours emergency; OPD services offered until late evening)• % of first level health facilities that experienced shortage of basic resources during last year (equipment, drugs, medical staff)

30% (see table & graph for distribution)

59% (see table &graph for distribution)

25% (3 out of 12 facilities)

(pending tabulation)

Page 30: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Instrument #1b: Human Resources (feed analysis of non-financial barriers and inequities in the distribution of

health personnel)

PERSONNEL TOTAL WOMEN SPEAK LANGUAGEDoctors 12 2 0Nurses 16 16 2Auxiliary Nurses 17 17 2Rural health technicians 9 0 3Institutional facilitators 4 1 2Community facilitators 12 4 12

Page 31: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

PERSONNEL

0 2 4 6 8 10 12 14 16 18

Doctors

Nurses

Auxiliary Nurses

Rural health technicians

Instiutional facilitators

Community facilitators

CA

TEG

OR

Y

NUMBER

SPEAK LANGUAGE

WOMEN

TOTAL

Page 32: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Lessons learned• Benchmarks and their potential contribution

to the analysis of inequities– Start by analyzing inequities in the delivery of

basic health services and inequities in the distribution of basic resources

– From here the benchmarks can help to explain the factors that may be related to the observed inequities

Page 33: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Lessons learned• Difficulties of transferring concepts into practice

– Identifying and assessing indicators for accountability, social participation, intersectorial work, etc.

• Limitations related to health information systems– Existing system collects mainly traditional information

(health service production) and has little flexibility to introduce new indicators (intersectorial work and others)

Page 34: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Lessons learned• Skills in research team

– Actors at sub-national levels require skills development• Qualitative research

– Potential users and data collectors have little experience & skills for qualitative research

• Planning cycle– The benchmarks approach seems more useful as an approach that

helps the planning cycle: evaluate existing situation-design interventions-implement-evaluate. Issues related to equity and social justice within the health system can be addressed in each of the stages of the planning cycle.

Page 35: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Ecuador

• Team members:– 12 people representing the following

institutions: Universidad Nacional de Loja, PAHO-Ecuador, ALDES, Universidad de Cuenca, Fundación Eugenio Espejo, Harvard School of Public Health (USA) Liverpool School of Tropical Medicine (UK)

Page 36: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Work carried out during the year 2003

• 5 workshops (two days per workshop)• 9 work-meetings (one day or less)• Outputs:

– Adapted version to Ecuador of the generic matrix (Daniels et al 2000) with specific indicators for each benchmarks’ criteria

– Development of data collection instruments to assess indicators

Page 37: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Adaptation of generic matrix

• Followed simmilar process to Guatemala• Exchange of ideas and indicators between

the Guatemalan team and the Ecuadorian team.

• Adaptation in Ecuador emphasize the assessment of recent health policies: national health system law, free MCH services law

Page 38: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Field application (Jan-April 2004)

• Two provinces: Azuay y Canar• 25 health facilities (11 MoH 7 social

security; 7 NGO’s; 1 local government.• In addition, a household survey that will

allow to investigate socio-economic inequalities and its relation with access to reproductive health and MCH services.

Page 39: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Expected use of findings (field application)

• Inform local government health plans• Inform advocacy groups in Azuay and

Canar• Field testing of the benchmarks approach as

a tool that can aid the monitoring and evaluation of health policy implementation

Page 40: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

APHA Later

• Thailand • Guatemala• Cameroon

• Zambia--HIV/AIDS• Yunnan, China-rural reform• Ecuador, public health, comprehensive• Vietnam-comprehensive reform• Pakistan- community use• Chile, Nicaragua, Sri Lanka, Nigeria (ACOSHED),

Bangladesh

Page 41: Benchmarks of Fairness for Health Sector Reform in Developing Countries: Overview and Latin American Applications Norman Daniels PIH, HSPH Ndaniels@hsph.harvard.edu

Plans for Benchmarks

• Research Network for all sites, other efforts at monitoring reform

• Funding for country level projects using adapted benchmarks

• Coordination with WHO, regional organizations of WHO, World Bank, USAID