behavioural safety - iosh

Behavioural Safety

Young people leading the way in Health and Safety

Mike Sagar.CFIOSH Phil Watson.CMIOSH

A moment to remember : Mike Sagar.CFIOSH • I would just like to reflect on the untimely loss last month

of my friend and colleague Mike Sagar following a short illness.

• Mike was due to be standing here today to present this introduction.

• Paul Eyre asked me to stand in on Mike’s behalf today and I’m very

proud to do so.

• He was the founder member and Chair of the East Lancashire IOSH District

until 2014 when he left the chair and remained on the committee as past chair.

• In 2014 he received the IOSH Presidents Distinguished Service Certificate for services to health and safety .

• This was a much deserved recognition for his work in the promotion and development of a healthy and safe workplace.

• Those of us who knew Mike will have our own personal memories of the times spent with or working alongside him.

• I worked with Mike for 8 years at Training 2000 until his retirement last year and I am thankful for the support and mentoring he gave me in developing my own career in H&S.


• In 2012 Mike and Myself developed and delivered a bespoke behavioural safety observation training programme in pursuance of Training 2000s business objective to deliver outstanding health and safety with continual improvement.

• The big difference from our point of view is we are training our 1st year

Apprentices to act as our observers. Our apprentice population are all employed by a variety of engineering companies and spend their first year training full time at Training 2000.

• In their first year an apprentice will work in a variety of departments such as welding, fitting, milling, turning and CNC operation and electrical.

• We believe this peer on peer approach with the young people helps to reinforce the importance of H&S in this high risk sector and begins to embed safe practice at the start of their careers.

• Apprentice Observers are encouraged to carry out at least one observation per week on one of their peers and deliver feedback to the person they observed.

• The results from the observations are then fed back to the tutor team & Health and Safety committee who use the results to develop any action plans.

• These range from reinforcing safety inductions and lessons or delivering toolbox talks to drive home learning gained from the observations.


Results

• We have had No RIDDOR incidents in our engineering workshop since April 2011.

• That’s 1500 days & counting.

• Also, since the introduction of the annual behavioural safety programme and along with other training initiatives, the incidence of minor accidents in the engineering workshops has fallen each year resulting in a reduction of 60% since 2012.

• I’ll now hand over to our group 2013 -14 observers to tell you their journey with this programme.

BEHAVIOURAL SAFETY PRESENTATION

Our Approach to Behavioural Safety.

2013-2014

Training 2000 Engineering Apprentices

A brief introduction into who we are and our future in the

engineering workplace.

Matt Liam Nathaniel

About us

• It includes co-workers getting involved to point out these habits and

make the workspace a safer environment.

• No workplace will ever be safe when people form bad habits to save a

little bit of time and end up taking huge risks.

• The aim is to reduce accidents in the workplace by stopping unsafe acts

or habits that people may not even realise they do.

What is Behavioural Safety?

The main tool in behavioural safety is people.

It differs from health and safety in a traditional

sense because of this.

At least 95% of injuries at work have an element of unsafe

behaviour.

What is Behavioural Safety?

1 Fatality

20 000 Minor Injuries

2 million Unsafe Acts

400 Reportable

Injuries

240 000 Near Misses

P

R

O

A

C

T

I

V

E

R

E

A

C

T

I

V

E

Being proactive and using

observation we can minimise the

unsafe acts and in turn prevent

accidents

The Accident Triangle: Where are you today?

Three main factors - person, behaviour and environment

in health and safety.

The Person - Important Factors

• Experience

• Confidence

• Knowledge

Basic Behaviour Principles

Behaviour

This is the component which is overlooked the

most.

Negative attitude or incorrect behaviour can lead

to near misses and injuries.

Safe behaviours, listening to advice and following

the correct procedures will most likely lead to a

safe outcome.


The Environment - Important Factors

• Suitable controls

• Adequate equipment

• Tidy workspace

• Clear instructions

Safety can also be promoted in the work area

through the use of signs and advisory information.


Our Working Environment

• At Training 2000 we carried out weekly inspections to

monitor safety progress

• With our feedback we focused on constructive criticism but

made sure that praise was given for good practice

• Our peers embraced this idea with a lot of positivity

Behaviour Based safety

PERSONAL SAFETY REQUIREMENT

Good Practic

e

AT RISK

UNSEEN BEHAVIOURAL OBSERVATION

Safety Glasses What did you observe?

FEEDBACK COMMENTS What did you say? What did they say? What did you / they do?

P.T.O.

Safety Boots

Overalls

Hair tied back under a hat if applicable

No jewellery to be worn

Gloves

CORRECT METHOD OF WORK REQUIREMENT

Taking sensible cuts

Use brush to clear swarf

Isolate machine before opening guard

Ensure that tools are correctly fitted

Make sure work is securely in vice

WORKPLACE/EQUIPMENT REQUIREMENT

Use of face mill

Make sure guards are working

SAFETY OBSERVATION - Key safe

behaviours checklist

“IT’S NOT AN OBSERVATION WITHOUT

A CONVERSATION”

OBSERVATIONS MUST BE CARRIED

OUT AT LEAST ONCE PER MONTH

SAFETY OBSERVATION AREA: Milling

DATE________________

Observation Carried out

by:__________________________

OBSERVATION

SHEET PAGE 1

OBSERVATION

SHEET PAGE 2 tick

Time Pressure , In a hurry , Rushing High Workload ( lots to do some at the same time ) Complacent , switched off , done it loads of times Unclear who’s doing what Information given verbal or written is not clear Distractions Interruptions ( too many people around)

Confusing controls / displays etc Equipment problem

Environmental problem ( bad lighting , poor access, noise , temperature , Ergonomics)

Peer Pressure , Workaround , unsafe attitudes New Job , Not done before , not trained properly Unwell or Tired Not aware of the hazards Making Assumptions

If Unsafe Acts were seen allocate a reason why

the unsafe action was performed

( Tick all that apply )

If unsafe was an Improvement Made? Yes /

No

Is a follow up check required? Yes / No

A copy of this form must be immediately returned

to the Workshop Manager and HSE dept on

completion

Safety Performance = total safe divided by (total

safe plus total unsafe) x 100

COMMENTS:-

SIGNED: OBSERVER

The behavioural observations are important as they help provide direct,

clear information about apprentices safe and unsafe practices.

Apprentices are carefully observed whilst they are performing a task. The

observer takes note of safe and unsafe acts; for example a safe practice

would be wearing the appropriate PPE that is relevant for the task, an

unsafe practice would be not wearing PPE or wearing damaged safety

gear.

After the observation the person who carries it out should point out the

positives in the feedback so that the individual being observed

understands the safe practices they are performing. Any unsafe practices

also need to be discussed and targets can be set on how they can be

improved.

Behavioural Observations and feedback

Apprentice didn’t use brush when cleaning

swarf – reason given Forgot to

PPE ( specs) not worn by apprentice when centre

punching Reason given – Complacency / done

activity loads of times

Apprentice acted safely but did not warn others

in the area to wear PPE Reason given – not

aware

Apprentice observed wearing full ppe & acting

safely – learner praised learner for working safely

Apprentice reaching into machine while running

to retrieve a mallet reason given – distraction

Examples of what we found

Once the observation is complete the data needs to be

analysed so that we can see if any improvements have

been made since any previous observation. This can be

looked at as a percentage.

For example if there were 20 items on a page (safe acts)

and the employee achieved 18 of them this would mean

that he/she will have achieved an overall score of 90%.

Formal Review

• We were told about the Behavioural safety team at the start

of our training year (September 2013).

• We volunteered to undergo the training and were given the

chance to become part of the team after our names were

picked.

• We had a day at the Nelson training centre to talk about the

importance of behavioural safety.

How We Became Part of The Group

Why We Wanted To

• Better our knowledge and skills.

• Increase awareness and safety in the

workplace

• To promote first aid and other types of training

How We Became Part of The Group

• We all took the IOSH Working Safely

course

• Behavioural safety training

• An understanding of key behaviours

• How to give good feedback

Our training

The first aid training was brilliant as it is something we all felt was a

great benefit to have.

Throughout the day course we practiced adult and child CPR.

Practiced placing people into the recovery position.

Learnt how to apply bandages to cuts,

breaks and sprains.

First Aid Training

Any Questions?

behavioural safety - iosh

Documents