behavior lab[1]
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Behavior management
in children
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Definition
Behavior management: The means bywhich the dental health team effectively and
efficiently performs treatment for a child.
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Children often have anxiety or fear
when they experience something new.
If they have had a bad experience orare very nervous, it is our job to help
them overcome their fears and help
them realize that they can do it
(MODIFY THEIR BEHAVIOR)
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The three main goals of behaviormanagement are:
1.
first to help a child feel relaxed andconfident,
2. second to guide a child in coping with dental
treatment and3. third to complete dental treatment as quickly
and safely as possible.
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Behavior management techniques
Preparatory information.
Non verbal communication.
Voice control.Tell-show-do (TSD)
Enhancing control
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Behavior management techniques
Behavior shaping and positive reinforcement.
Modeling.
Distraction Systemic desensitization
Negative reinforcement (Hand over mouth)
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Preparatory information
Usually in the form of a letterwelcoming the patient and familyto the practice.
Such letters will inform thefamily about what will happen atthe visit, give advice aboutPREPARING THE CHILD
and also reduce PARENTALANXIETY.
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Non-verbal communication
having a child friendly environment
and a happy smiling team
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Non-verbal communication
Gentle pats, or squeezes on the shoulder
minimize stress.
Sitting and speaking at eye level allows forfriendlier and less authoritative
communication
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Voice control
Young children often respond to the tone of voicerather than the actual words.
Raise his voice and speak to a child firmlyStop crying
and pay attention It aims to improve attention and compliance as well as to
establish authority.
May not be acceptable to all parents or clinicians.
Not appropriate for children too young to understand orwith a mental handicap.
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Tell-Show-Do
The method involves verbal explanation of theplanned procedures (Tell),
demonstration of the visual, auditory, olfactory,and tactile aspects of the procedure in a carefullydefined, non-threatening setting (Show),
and then without deviating from the explanationand demonstration, completion of the procedure(Do).
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Remember to:
Introduce the simplest procedures first
Explain the procedures at the childs level Use words the child can understand
Involve the child
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Buzzy bee, motorcycle Slow speed handpiece
Mr. whistle, fast car High speed handpieceSleepy juice Local anesthetic
Spray your teeth off to sleep Giving a local anesthetic
Rubber raincoat Rubber dam
Clip or button Rubber dam clamp
Tooth paint Fissure sealant
Vacuum cleaner SuctionSilver star Amalgam
Wind gun/ water gun Air/ water syringe
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Enhancing control
Here the patient is givena degree of control over
their dentists behavior
through the use of a stopsignal, usuallyRAISINGAN ARM.
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Behavior shaping and positive
reinforcement
This technique REWARDS desired behaviors andthus strengthens the recurrence of those behaviors.A reward is given when the patient responds
desirably to your request. Remember to:
Identify target behavior
Select an appropriate reward for the patient
Reward the target behavior promptly andconsistently
Ignore undesirable behavior
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Behavior shaping and positive
reinforcement
Anything that the child findspleasant can act as a positivereinforcer; stickers or badges
are often used at the end of adental appointment.
The most powerful reinforcers
are social stimuli such as, facialexpressions, positive voicemodulations and verbal praise.
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Modeling technique
involves the modification ofbehavior by having a patient
observe another child who is
displaying appropriate behavior.This technique is based on thefact that children learn much of
their behavior from their peers,especially those of the same sex,age and status
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Distraction
This approach aimsto shiftthe patientsattention from the
dental setting to someother situation, orfrom a potentially
unpleasant procedureto some other action.
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Distraction
Short term distractors such as pulling the lip as alocal anesthetic is given may be helpful.
The distraction may be verbal, such ascontinuous conversation, or it may be visual,such as the use ofposters on the walls andceiling.
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Systemic desensitization
This technique helpsindividuals withspecific fears or
phobias overcomethem byrepeatedcontacts.
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Treatment plans can incorporate systematicdesensitization.
By starting with easier procedures, such assealants or restorations that do not involveanesthesia, the child is gradually introduced todental treatment.
Subsequent appointments can then be scheduledto introduce anesthesia, crown applications, orpulp therapy.
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Negative reinforcement
It is the strengthening of a pattern of behavior bythe removal of a stimulus which the individualperceives as unpleasant (a negative reinforcer) as
soon as the required behavior is exhibited.
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Negative reinforcement
The stimulus is applied to all actions except therequired one, thus reinforcing it by removal of anegative stimulus.
Examples:
HOME
Selective exclusion of the parent
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Hand-Over-Mouth Exercise
(HOME)
It is used to reframe a previous request and to re-engage appropriate communication. Whenindicated, a hand is placed over the childs mouth
and behavioral expectations are calmly explained.The child is told that the hand will be removed as
soon as appropriate behavior begins. When thechild responds the hand is removed andappropriate behavior is reinforced.
The use of HOME requires specific writtenconsent from parents prior to its use.
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Negative reinforcement
(Selective exclusion of the parent)
Parental consent is required.
When inappropriate behavioris exhibited, the parent isasked to leave.
The parent may be used as abargaining tool for the child
to behave on the chair If youwant Mommy beside you, youhave to stop crying.
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Negative reinforcement
(Selective exclusion of the parent)
Ideally, the parent should be able to hear, but beout of sight of the child.
When appropriate behavior is exhibited, theparent is asked to return, thus reinforcing thatbehavior.
Contraindicated in children less than 4 years
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