bec ui online lesson 1
TRANSCRIPT
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VIVO CONNECTIONS
BUSINESSENGLISH COURSE
ONLINE LESSON 1
CLICK
HERE FOR
SOUND
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LESSON SECTIONS
GRAMMAR..3
READING.5
WRITING..7 COMMON MISTAKES...9
LEARNER SUPPORT..11
QUESTIONS..12
ANSWERS.13
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GRAMMAR INPUT
See the document attached, The Tenses of the
Indicative and their signals/ markers/ key words
(the first part of the table). Study the examples andthe words these tenses are used with.
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GRAMMAR PRACTICE
Create a business situation/ dialogue using all 11 tenses,similarly to the sentences in the tenses presentation.
Also include signals/ markers/ key words. The story
should start in the past, reach present and talk about
future plans.
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READING INPUT Business talk
A vital factor in a company's success is good communication among its employees. According to the book
In Search of Excellence (Peters and Waterman) excellent companies have a vast network of informal, opencommunication. Their staff keep in contact with one another on an informal and formal basis. Managementencourages easy and frequent communication. How do you rate communication within your own company?
Are you happy with it or do you think it could be improved? Perhaps some of the following factors affectingin-company communication are familiar to you?
Failing to get the message
Many managers believe they give clear instructions to their employees. In fact, research has shown thatemployees very often do not realize they have been told to do something. When managers give instructionsthey should endeavor to ensure that these have been understood and interpreted correctly.
Breakdown in communication
People can have difficulty communicating with other employees of higher job status. This "social distance"may affect how openly employees speak about their work. People of the same rank may talk frankly to oneanother about how things are going. However, they may be less honest with someone higher up in thehierarchy - for fear of prejudicing their position in the company. For this reason employees often "filter"information. They alter the facts to tell the boss what s/he wants to hear. One way of reducing socialdistance is to cut down the ways in which employees can indicate higher status. In Japanese companies,for example, it is usual for all staff to wear the same uniform. Many companies have a common dining areafor all staff.
The physical element
Physical surroundings and distance can affect how well people communicate. The farther away one personis from another, the less often they communicate. Some research has shown that when the distance is
more than 10 meters, the probability of communicating at least once a week is only 8%. This compares with25% for people less than 5 meters apart! The physical layout of an office should therefore be carefullyplanned. Open-plan offices, for example, are designed to encourage quick and easy communication. Somecompanies prefer to install escalators, rather than lifts, to increase the chances of employees meeting face-to-face.
Selective perception
People perceive things in different ways. The world of a sender of a message is not the same as that of thereceiver. Because their knowledge and experience is different, the sender and receiver are always onslightly different wavelengths. So the message may get distorted. How can good communication befostered?
The most important thing for all managers to remember is that communication is a two-way process. Theyshould encourage their employees to ask questions and to react to what the managers are saying.Feedback is vital. The most useful question a manager can ask is "Did you understand that?"
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READING PRACTICE
Reading for meaningWhen you read an article, you can often guess the words you do not
know from the context.
Find words or expressions in the above article which have the following
meanings:
a. very large=
b. try=
c. likelihood=
d. changed (in a negative way)=e. encouraged to develop=
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WRITING INPUT
Read in the writing materials you received words and
expressions that help you with your practical
activity below.
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WRITING PRACTICE
Write an e-mail to the members of your team setting up
the meeting for your quarterly activity review. Also
mention the agenda so that everyone comes prepared.
.
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COMMON MISTAKES INPUT
In the Common Mistakes notebook read pages
1-3 (items 1-15) under the Chapter Misusedforms-Using the wrong preposition.
Do not use a Future Tense in a TemporalClause (When?)
Dont say: I will wear purple when Iwill be old.
Say: I will wear purple when Iam old.
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COMMON MISTAKES PRACTICE
CHOOSE 5 OF THE ITEMS AND, based on the correctexample, USE THEM IN 5 SENTENCES OR A SHORTDIALOGUE in the space below.
1.
2.
3.4.
5.
Say 3 things you will do when you ARE old.
1.2.
3.
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LEARNER SUPPORT
http://dictionare.oceanus.ro/
http://www.englisch-
hilfen.de/en/exercises/verbs3/index.php http://www.washingtonpost.com/wp-
dyn/business/specials/glossary/index.html
http://dictionare.oceanus.ro/http://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://dictionare.oceanus.ro/ -
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QUESTIONS FOR THE TEACHER
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ANSWERS ON BEHALF OF THE TEACHER
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THANK YOU!
See you soon for Lesson 2!
VIVO CONNECTIONSCursuri & Traduceri
Bucureti, Piata Foisorul de Foc, sector 2,Str. Cavaler Iancu de Flondor , nr 7, Casa Flondor, et 3.
Tel. 0745. 145.855
www.vivobiz.ro E-mail: [email protected]
http://www.vivobiz.ro/mailto:[email protected]:[email protected]:[email protected]://www.vivobiz.ro/