bcms by design · bcms by design. supported by ebrc cyber-resilience portal. 12th of march 2020....

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BCMS By Design supported by EBRC Cyber-Resilience Portal 12th of March 2020 Christophe Ruppert – Business Continuity Practice Lead Hugo Tasselli – Business Continuity Junior Consultant 1 Business Continuity Convention in Cercle de Wallonie

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Page 1: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

BCMS By Designsupported by EBRC Cyber-Resilience Portal12th of March 2020Christophe Ruppert – Business Continuity Practice LeadHugo Tasselli – Business Continuity Junior Consultant 1

Business Continuity Convention in Cercle de Wallonie

Page 2: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Who is EBRC ?

Zero downtime since 2000 - 17.000 sqm of IT roomsCompliant with the highest Certifications, Standards and Regulations

IT service one-stop-shop

EBRC, Centre of Excellence in the Management of Sensitive Information in the Heart of Europe

Page 3: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Trusted Services Europe: one-stop-shop

Trusted AdvisoryServices

• 20+ consultants• Risk analysis• Business continuity

plan• IT transformation• DC consultancy

Trusted ManagedServices

• From single component to full outsourcing

• Project Management

• PSF (CSSF)• ISO 20000• 24/7• Performance

Management• SLA, KPI

Trusted Cloud Europe

• Located in Luxembourg-Europe

• Public & Privatecloud

• Available in « Payas you go » mode

• Hybrid Cloud withIntercloud linked

• ISO 27001• PCI-DSS

Trusted SecurityEurope

• SOC• CERT• Partnerships:

OpenText, I Trust, Phosforea…

Trusted ResilienceServices

• 1000 business positions

• SLA start from 2 hours

• PFS compliant(CSSF)

• Multiple locations in Luxembourg

• Recovery centre for finance industry

• Local and off-shore clients

TrustedData Centre

• 17.000 sqm IT rooms

• 3 Certified Tier IV Data Centres

• ½ Rack, Racks, private suites

• Excellent latencytime

• 100% green energy

Turn business challenges into

competitive advantage

OptimizeDigital businessperformance

Access to TrustedCloud resources

in Europe

Cyber-ResilienceFor digital business

The digitalresilience centre in

Luxembourg

EBRC Certified Tier IVdata centres perform

0 downtime since 2000

Page 4: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

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BCMS (ISO 22301) Approach

Page 5: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

The ISO 22301 Advantages

5

Predictable and effective

response to crises

Protection of people

Maintenance of vital activities

of the organization

Better understanding

of the organization

Cost reductionRespect of the

interested parties

Protection of the reputation

and brand

Confidence of clients

Competitive advantage

Legal compliance

Regulatory compliance

Contract compliance

Page 6: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Roles & Responsibility within the ISO 22301

6

Page 7: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Gap Analysis

7

Objectives • Identify the organization posture towards ISO 22301• Provide an action plan to fill the gap

Approach• Review of BCM documentation• Workshops with questionnaires

Results• General overview• Rate of alignment with ISO 22301• Level of investment

Page 8: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

ISO 22301 Gap Analysis example – General overview

8

020406080

100Scope of BCMS

Legal and Regulatory RequirementsManagement Commitment

BC Policy

Roles & Responsibilities

Resources

Competences

Awareness

Documentation ManagementOperational Planning and Control

Business Impact AnalysisRisk Assessment

Business Continuity Strategy

Incident Response Structure

Warning and Communication

Business Continuity Plans

Exercising and Testing

Performance and EffectivenessMeasurement

Internal AuditManagement Review

Current Alignment 25% Alignment" 50% Alignment" 75% Alignment" 100% Alignment"

Page 9: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

ISO 22301: Business Continuity Best Practice

9

020406080

100Scope of BCMS

Legal and Regulatory RequirementsManagement Commitment

BC Policy

Roles & Responsibilities

Resources

Competences

Awareness

Documentation ManagementOperational Planning and Control

Business Impact AnalysisRisk Assessment

Business Continuity Strategy

Incident Response Structure

Warning and Communication

Business Continuity Plans

Exercising and Testing

Performance and EffectivenessMeasurement

Internal AuditManagement Review

Current Alignment 25% Alignment" 50% Alignment" 75% Alignment"

Page 10: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

BIA Results : Example of Consolidated RTO crossed activities

10

Page 11: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

BIA Results:Critical Applications & Business Requirements

11

Page 12: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

BIA Results – Recovery Profiles

12

Page 13: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

DR Status

13

Page 14: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

SLA Status

14

Page 15: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Business Continuity Strategy

15

Objectives • Define the actions needed to protect the organization• Chose the most suitable strategy in terms of cost and solution

Business Continuity Strategy contains• The scenarios covered by the strategy• The strategy and its requirements

Page 16: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Business Continuity Strategies

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Page 17: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Business Continuity Plan

17

Objectives

• Define Roles• Key roles involved in the Business Recovery

• Using a clear BC Plan with 2 main sections• S1 : Site Incident Plan• S2: Department Incident Plan

Page 18: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

Business Resilience summarised in 5 points.

18

Starting from the business to evaluate

impacts.

Identifying critical

activities.

Evaluating the IT

system’s business

continuity capabilities.

Defining and testing crisis management components.

Raising awareness

and providing information

to employees.

Page 19: BCMS By Design · BCMS By Design. supported by EBRC Cyber-Resilience Portal. 12th of March 2020. Christophe Ruppert – Business Continuity Practice Lead. Hugo Tasselli – Business

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xxxxxxxxxxxx BCMS Components AutomationWith the Cyber-Resilience PortalPowered by EBRC