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BCI East of England Forum FRIDAY 18.OCTOBER 2019

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Page 1: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

BCI East of EnglandForum

FRIDAY 18.OCTOBER 2019

Page 2: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Central Government’sConcept of Operations

for responding to an emergency

ROGERKEMBERMA(DIST),BSC(HONS),MBCI,AEPSCrisis UK07940 [email protected]

Page 3: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

v policyv practice (as illustrated by COBR operations for the London Underground bombings of 7.July 2005)v learning pointsv questions

presentation

Page 4: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

incident

Cabinet Office Briefing Room

U.K. response structure

Gold - Silver - Bronze

Strategic Co-ordinating Group

Page 5: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

the birth ofCOBR

Page 6: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

COBR – Black September 1970

Page 7: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Leila Khaled

Page 8: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration
Page 9: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Iranian Embassy Siege

Page 10: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

the step-changein terrorism

Page 11: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

“The New Reality”

Page 12: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Civil Contingencies Secretariat

National Security Secretariat

Page 13: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration
Page 14: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

COBR ‘Con. Ops.’

- from hostage negotiations to‘cascade failures’

Page 15: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

COBR Conference Room

Page 16: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

cabinetoffice.gov.uk/ukresilience

Conference Room

PoliceRoom

COBR

Page 17: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

‘7/7’

an insider’s account

Page 18: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Lady Justice Hallett – 6.May 2011

Page 19: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Coroner’s Inquest

Page 20: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Thursday 7. July – 08:51 to 09:47

Page 21: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

New Scotland Yard – 09:00

§ Central Command Complex§ ‘Major Incident’ declared§ Call cascade § GOLD GROUP called§ The MET. in Major Incident mode

Page 22: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration
Page 23: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

N.S.Y. – 09:00

§Central Command Complex§ ‘Major Incident’ declared

§Call cascade – alert to Cabinet Office Duty Officer

§GOLD GROUP called§MPS in Major Incident mode

Page 24: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

COBR Alert

Ø An ‘on call’ list of senior civil servants, Special Forces and Nat. Police Chiefs Council

Ø Cabinet Office 24 hr. Duty Officer

Ø An EARLY heads-up and pre-COBR meetings

Page 25: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

CT Presumption 1

an incident that could be terrorist related

will be treated as terrorist related

until the contrary is proved

Page 26: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

CT Presumption 2

A terrorist incident will treated as the first of a series of such incidents

until the contrary is proved

Page 27: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Con.Ops-Escalation levelsSignificant Emergency (Level 1)- Support from a Lead Government Department or

devolved administration.

Serious Emergency (Level 2)- A wide/prolonged impact requiring support & co-

ordination from several Departments.

Catastrophic Emergency (Level 3)- Exceptionally high/widespread impact requiring immediate central government direction & support.

Page 28: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Chair (P.M, Home Sec. or H.O senior civil servant)

Foreign &Commonwealth Office

MoD(Special Forces)

Secret Intelligence Service (MI6)

Security Service (MI5)

NPCC (Nat. Police Chiefs Council)

HM Treasury

Government Information Co-ordination Service(GICS)

Devolved Administrations

Territorial Departments (e.g. DH, DEFRA, DfT )

COBR membership

Page 29: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Two Weeks Before ‘7/7’

‘Hanover Weekend’ seminar

Page 30: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

ü Put the SIO (Senior Investigating Officer) in the ‘virtual hot seat’

ü Psychologically prepared

ü Some mental pre-planning

preparation

Page 31: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

H & S warning

( PD25111:Guidance on Human Aspects of Business Continuity )

Page 32: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Media coverage- 11.00

Page 33: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

1st meeting of COBR – 11:00

ØWho was behind this attack?

ØWhen would the next attack be?

ØWhere would the next attack be?

Page 34: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

COBR – 11:551st Media release

v what to disclose

v addressing the evening rush hour

Page 35: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The decision strategy

• Take all reasonable steps to find out

• Put H & S first

• Undertake a risk assessment and document it

• Apply ‘CT presumption 3’

Page 36: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

CT Presumption 3

The UK government will NOT

do the terrorists job for them

Page 37: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

7.July 2005 – 15:00

The 1st Press Conference

Page 38: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

World coverage at Queen Elisabeth II Centre

Page 39: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

the media strategy

ü seen to be in control

ü reassure all interested parties

ü no info. = no questions

Page 40: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Media coverage

Page 41: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

time delay on live operations

(except foreign & social media)

Media coverage

Page 42: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

H & S warning

( PD25111:Guidance on Human Aspects of Business Continuity )

Page 43: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Edgware Road

Page 44: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

19:00 - ‘Worst Case’ scenario planning

Page 45: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

7.July- the overnight backlash

v containing the crisis

v protecting potential victims

v preserving public order

Page 46: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

8. July- 4 secondary targets

Page 47: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The investigation

break-through

Page 48: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Deforensication

Page 49: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Flitwick Railway Station

Page 50: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

2 days on

- a decision needed

Page 51: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

9.July Veterans Week -VE Day 60th Anniversary

Page 52: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The decision strategy

• Take all reasonable steps to find out

• Put H & S first

• Undertake a risk assessment and document it

• Apply ‘CT presumption 3’

Page 53: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The next Thursday

- a decision needed

Page 54: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The decision strategy

• Take all reasonable steps to find out

• Put H & S first

• Undertake a risk assessment and document it

• Apply ‘CT presumption 3’

Page 55: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

CT Presumption 3

The UK government will NOT

do the terrorists job for them

Page 56: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Thursday 12. July- routine & reassurance

Page 57: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

A second incident

Page 58: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Thursday 21st July 2005

Page 59: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Thursday 21st July 2005

Page 60: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The second incident

- a decision needed

Page 61: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The decision strategy

• Take all reasonable steps to find out

• Put H & S first

• Undertake a risk assessment and document it

• Apply ‘CT presumption 3’

Page 62: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Friday 22nd July – 10:12

A tragic error

Page 63: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Jean Charles de Menzes

Page 64: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

22nd July 2005 – Press Conference

Page 65: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Leeds – Home of ‘7/7’

Page 66: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Mass casualties are the prime aim

Page 67: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Remembering the dead

Page 68: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Memorials become new iconic sites

Page 69: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The next

‘7/7’

Page 70: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

‘9/11’ Commission

“Afailureofimagination”

Page 71: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

H & S warning

distressing imagefollowing

Page 72: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The future for the UK ?

Bataclan Terrorist Attack, Paris13.November 2015

Page 73: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

The future arrived in the U.K on 4.January 2018

Page 74: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

“Todayanyonecanthreatenawholesocietywithaflask

carryingpathogenscreatedinagarage–

andwithoutadetectablesignature”

- DavidHoffman“TheDeadHand”

The future for the UK ?

Page 75: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Coroner’s Inquest

Page 76: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

YourQUESTIONS

Please

Page 77: BCI East of England Forum - Business Continuity Institute · Con.Ops-Escalation levels Significant Emergency (Level 1)-Support from a Lead Government Department or devolved administration

Thank You

Roger Kember MA(Dist), BSc(Hons), MBCI, AEPSCrisis UK07940 [email protected]