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bcbsnm.com NMSU PPO & Medicare Carve-out

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NMSU PPO & Medicare Carve-out. bcbsnm.com. NMSU Retirees. Two Plans are available:. NMSU Preferred Provider Option PPO Plan Non-Medicare Eligible Retirees NMSU Carveout Plan Medicare Eligible Retirees. nationwide network. more than 896,000 providers. more than 5,300 hospitals. - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: bcbsnm.com

bcbsnm.com

NMSU PPO & Medicare Carve-out

Page 2: bcbsnm.com

NMSU Retirees

– NMSU Preferred Provider Option PPO Plan

• Non-Medicare Eligible Retirees

– NMSU Carveout Plan• Medicare Eligible Retirees

Two Plans are available:

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Nationwide coverage when traveling or living outside of home state

Worldwide® coveragewhen traveling in more than 195 countries

more than 5,300

hospitals

nationwide network

Nationwide, more than 95% of hospitals and 85% of doctorsOver 20,000 contracted providers in New Mexico

more than 896,000providers

Preferred Providers

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PPO Network Providers….

In-network

You receive the highest level of benefits:

– Pay less for services received– No balance billing

No claim forms– Providers file claims for you

Out of Network:• You pay more of the cost

Higher deductibles, coinsurance

• You may need to file your own claim

• You could be balance billed for amounts over allowed amount

Always verify provider network status

Page 5: bcbsnm.com

Call BlueCard Access 24/7800-810-BLUE (2583)

Call Customer Service1-866-369-NMSU (6678)

Log on: bcbsnm.comClick on ‘Find A Doctor”

How to Find a PPO Provider

OR Contact your physician and ask if they belong to the BCBS PPO Network

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BenefitsMember Share

Preferred Provider Non-Preferred Provider

Deductible– Individual $ 500 $ 700–Family $1,500 $ 2,100

Out-of-Pocket Maximum– Individual $2,000 $ 4,000–Family $5,000 $ 10,000

Primary Provider Office Visit $25 (deductible waived) 40%*Specialist Visit $35 40%*Preventive Care / Well Visits No Charge Not CoveredInpatient Admission 25%* 40%*Emergency Room 25%*Urgent Care 25%* 40%*Pet Scans, CT Scans, MRIs, Lab Tests, X-rays, including EKGs 25% 40%*

*After deductible

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Retail Pharmacy Program

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Self Service: Blue Access® for Members

Log on to bcbsnm.comand click the “Log In” tab to get started

A claim has been paid. Please log in to Blue Access for Members for details.

A claim has been paid. Please log in to Blue Access for Members for details.

A claim has been paid. Please log in to Blue Access for Members for details.

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BlueExtrasSM Discounts

Weight Management – Discounts at Jenny Craig®´ on membership and food

Vision Care and Eyewear – Discounts on eyewear, contact lenses and laser vision correction surgery

Nutrition – Discounts on Seattle Sutton’s Healthy Eating®´ meal plans; national home delivery program

Hearing Aids – Discounts on hearing aids for members, parents, and grandparents

Just for being BCBSNM Members!

Complementary Alternative Medicine – Discounts on acupuncture, health clubs, chiropractic, naturopaths, spas, massage therapy, vitamins and supplements, and more

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24/7 Nurseline

• Our 24/7 Nurseline is here to help

• Nurses provide health advice and information

• AudioHealth Library® includes topics such as kicking the smoking habit

• Available in English and Spanish

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Advice anytime – • Round-the-clock health and

wellness advice from licensed professionals

• 1-800-973-6329

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Well OnTarget – A New Way to Experience Wellness!Personalized tools and resources to help all members on the path to health and wellness. These will be replacing the current wellness tools.

•LiveOn Member Wellness PortalOnMyTime Self-directed CoursesHealth & Wellness ContentTools & Trackers

•OnMyTeam Wellness Coaching•Improved and user friendly Health Assessment•Life Points Program will be replacing the Blue Points program•Fitness program that offers membership to a national network of leading national, regional and local fitness centers for one low monthly price of $25 and no contract.

Premiering January 2013!

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The New and Improved National Provider Finder on bcbsnm.com:

• National• View provider profiles • Ability to compare 3 providers/facilities side by side• Rate a Provider• Google map feature

Premiering 2nd Quarter 2013!

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NMSU Medicare Carveout Plan – No changes

Low or no out-of-pocket costs

Freedom to choose your providers

No referrals required

No claims to file

Worldwide Coverage for

Emergency

Many non-Medicare covered

services provided

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NMSU Medicare Carveout Plan

No Deductible

No Coinsurance

No Co-payments

No referrals required

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When a Provider Accepts Medicare Assignment:

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Medicare Carveout Plan

When provider does NOT accept Medicare

assignment

When services are NOT covered by

Medicare, but ARE plan benefits

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OR

Example: Acupuncture is not covered by Medicare. $100 Calendar year deductible

20% Coinsurance

$1500 Annual out-of-pocket maximum

Prior Authorization from BCBS applies

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What if I Have Questions?

• Claim questions/status• Network provider information• Membership and eligibility • Medical coverage questions• Inquiries (telephone and e-mail)• Transition of Care information • ID card requests• Help with online tools

1-866-369-NMSU (6678)

Toll-freeCustomer Service

Personalized Service

Call your customer service team for:

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Medicare Blue RX(Medicare Part D Prescription Drug Plan)

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Eligibility – Medicare

• NMSU eligible retiree • Entitled to Part A and Enrolled in Part B. Under your

NMSU employer sponsored program you must be enrolled in Medicare Part A and Part B in order to be eligible for the Medicare Carveout plan.

• Not enrolled in any other Medicare Prescription Drug Plan (PDP).

• If you elect to not be enrolled in NMSU’s Blue MedicareRX Plan, you will not be eligible for NMSU’s Medicare Carveout plan.

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Enhanced Plus Blue MedicareRXBenefit Enhanced Plus PlanIndividual Deductible $0Annual Drug Cost up to $2,510 $5 Generic

$30 Preferred Brand$60 Brand33% Specialty

Annual Drug Costs exceeding $2,930 (up to a total of $4,750 out of pocket costs)

$5 Generic$30 Preferred Brand$60 Brand33% Specialty

After your total out-of-pocket costs exceed $4,750

You pay the greater of: $2.65 copay for Generic/NonPreferred Generic and $6.60 copay for all other drugs, or 5% coinsurance, whichever is greater.

** Copayments shown are per 30-day supply at an in-network pharmacy. For more detailed information on this benefit plan, please refer to your Summary of Benefit.

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Non-Medicare Retirees – Aging in

• NMSU will mail you a packet containing the Medicare Part D information at least forty-five days prior to your birthday month.

• NMSU will automatically enroll you in Blue Medicare Rx and Medicare Carveout program once they have received confirmation of Medicare Part A and Medicare Part B enrollment from you.

• NMSU sends a letter 2 months prior to the 65th birthday to obtain this information.

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NMSU

• If your dependent child loses Medicaid eligibility as secondary coverage (Dependent has Medicare as the primary coverage) you may add them to the NMSU medical and Blue MedicareRX within 31 days of the loss of coverage.

• You must provide proof of loss to NMSU’s Benefits Office

Mentally or Physically impaired Dependents

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Termination

• NMSU allows you to terminate your Blue MedicareRX group plan at any time during the year with proof of enrollment in another plan.

• Remember if you disenroll from NMSU’s Blue MedicareRX or enroll in another Medicare Part D plan you will not be eligible for the NMSU medical plan.

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Pharmacy (continued)

• For a complete list of our retail, network and preferred network pharmacies

• Mail order option

What pharmacy can I use?

- Call 1-877-838-3877, 7 days a week, 7 a.m. – 7 p.m., Local time. For the hearing or speech impaired, please call

1-888-285-2252- Or visit www.bcbsnm.com

- You can also save on copayments with our convenient mail-order program administered by Prime Therapeutics^.

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Resources

• Medicare Blue RX

• Medicare

- Call 1-877-838-3877, 7 days a week, 7 a.m. – 7 p.m., CST- For the hearing or speech impaired, please call 1-888-285-2252

days a week, 7 a.m. – 7 p.m., CST- Visit www.bcbsnm.com

- Call 1-800-MEDICARE (1-800-633-4227) 24 hours a day - TTY/TDD Users: 1-877-486-2048, 24 hours a day- Visit www.medicare.gov

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Resources (continued)

• Social Security - Call 1-877-772-1213, 7 a.m. – 7 p.m. Monday- Friday- TTY/TDD Users: 1-800-325-0778, 7 a.m. – 7 p.m.

Monday-Friday - Visit www.socialsecurity.gov

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Nearly 100 million Americans choose the Blues… including over 400,000 New Mexicans.

Administered by: Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association