provider information toolkit...albuquerque, nm 87125-9705 fax: 855-235-1055 email:...
TRANSCRIPT
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ProviderInformation
Toolkit
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ProviderInformationToolkit
Marketing Campaigns
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Your Partners in Health &
Practice
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Provider Marketing Materials
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Educational Videos
26
Dual Eligible Information
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Contact Information
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Your Partners in Health & Practice
Provider Information Toolkit
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Introduction
We continuously look for innovative ways to improve our partnership with you, our independently contracted Blue Cross and Blue Shield of New Mexico provider.
Your Partners for the Health of Your Patients — and Practice
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Your Partners in Health & Practice
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
1. Your Personal Consultant We can appoint a Provider Network Representative to assist you on a one-on-one level. With assistance from your Representative, you will know all about our products, programs, new initiatives and more.
2. Your Monthly Guide Read Blue Review, our monthly online newsletter, and learn more about our newest products, programs, changes in policies, and even current trends in health care.
3. Time-saving Resources Your time is valuable, so we offer you Provider Reference Manuals, designed to clarify administrative requirements. These manuals include detailed policies, procedures and requirements you need to know about how to participate in our contracting provider network. The benefit to your practice: a way to reduce your administrative costs.
4. Complimentary Training You or your office staff can receive training with our workshops and webinars. Choose from billing services, clinical and administrative staff members, and others. You may even join us for an informal workshop. Our Provider Relations Team will be glad to discuss training opportunities with you.
5. Streamlined Electronic Processes We offer electronic options during and after the claim submission process. Through our Electronic Commerce, you may conduct numerous transactions, such as eligibility and benefits, via your preferred vendor port. In short, electronic options can streamline your administrative operations.
How we’re helping you:
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Your Partners in Health & Practice
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Contact Information
Provider Information Toolkit
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
eviCore
Web Portal – www.eviCore.com• Request authorizations & check case status online – 24/7• Pause/Start feature to complete initiated cases• Upload electronic PDF/word clinical documents
Call Center – 855-252-1117 (toll free)• Business Hours: Monday–Friday: 6 a.m. to 6 p.m. local time;
Saturday, Sundays and legal holidays: 9 a.m.–noon CT• Request authorizations & check case status• Discuss questions re: authorizations and case decisions• Change facility or CPT Code(s) on an existing case
Peer to Peer or Provider to Provider Consultation – 855-252-1117 (toll free)• Urgent requests, only• Standard requests - www.eviCore.com
BCBSNM
Medicare Advantage – 877-774-8592 (toll free)• Check eligibility and benefits• Request peer to peer or provider to provider consultation
Prior Authorization Requirements – bcbsnm.com/provider/claims/preauth.html• Access clinical resources• Review notifications of enhancements and changes to authorization requirements• Access prior authorization requirements by member health plan
Medical Policy – bcbsnm.com/provider/standards/mppc.html• Review active and pending policies• Review policy updates
Medicare Advantage Prior Authorizations
http://www.eviCore.comhttp://www.eviCore.comhttp://bcbsnm.com/provider/claims/preauth.htmlhttp://bcbsnm.com/provider/standards/mppc.html
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
eviCore
Authorization Appeals: (Must be submitted by mail, fax or email)Mailing Address:
eviCore healthcare Attn: Clinical Appeal Dept.400 Buckwalter Place Blvd.Bluffton, SC 29910
Fax: 866-699-8128Email: [email protected]: 800-792-8744 (toll free), ext. 49100, or 800-918-8924, ext. 49100
BCBSNM
Claims Appeals:Mailing Address:
Blue Cross Medicare AdvantageSMC/O AppealsPO Box 4288Scranton, PA 18505
Fax: 855-674-9185
Medicare Advantage Appeals
https://public.hcsc.net/providerfinder/search.do?corpEntCd=TX1&%3BcustGrp=MADVANTAGEHMOTX&%3Balpha=MCH&%3BntwkdisplayId=MCHTXhttps://public.hcsc.net/providerfinder/search.do?corpEntCd=TX1&%3BcustGrp=MADVANTAGETX&%3Balpha=MAT&%3BntwkdisplayId=PMBCTXmailto:Appealsfax%40evicore.com?subject=
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
eviCore
Client & Provider Services Representative – 800-646-0418 (toll free)• Select Option #4 to request an authorization to be resent to the health plan
BCBSNM
Claims Filing Information – bcbsnm.com/provider/claims/submit.htmlMailing Address:
Blue Cross Medicare AdvantageC/O Claims DepartmentPO Box 3686Scranton, PA 18505
Phone: 877-774-8592 (toll free) Fax: 855-674-9192• Utilize the HCFA form for all claims submissions• Complete field number “17” on the CMS claims form• Add the authorization number to “Box 23”
Medicare Advantage Claims
https://www.bcbstx.com/provider/claims/edi_availity.htmlhttp://bcbsnm.com/provider/claims/submit.html
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
eviCore
Web Specialist – 800-646-0418 (toll free)• Select Option #2 for Web Portal registration and questions
Client & Provider Services Representative – 800-646-0418 (toll free)Email: [email protected] or [email protected]
• Select Option #4 when calling to speak to a representative• Report eligibility issues & issues experienced during authorization case creation• Request for education/training on program processes
Training & Reference Information – www.evicore.com/healthplan/bcbsnm_m• Full listing of procedures requiring prior authorization through the eviCore platform• Provider Overview Tutorials, FAQ & Quick Reference Guide• Clinical Guidelines and CPT Code Information
BCBSNM
Network Consultantbcbsnm.com/provider/contact_us.html
Medicare Advantage Support Services
mailto:clientservices%40evicore.com%20or%20sabrina.nunez%40evicore.com?subject=http://www.evicore.com/healthplan/bcbsnm_mhttp://bcbsnm.com/provider/contact_us.html
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
AIM
Web Portal – www.aimspecialtyhealth.com/providerportal• Request authorizations & check case status online – 24/7• Pause/Start feature to complete initiated cases• Upload electronic PDF/word clinical documents
Call Center – 800-859-5299 (toll free)• Business Hours: Monday–Friday: 6 a.m. to 6 p.m. CST;
Saturday, Sundays and legal holidays: 9 a.m.– noon CT• Request authorizations & check case status• Discuss questions re: authorizations and case decisions• Change facility or CPT Code(s) on an existing case
Peer to Peer or Provider to Provider Consultation800-859-5299 (toll free)
BCBSNM
Blue Cross Community Centennial – 877-232-5518 (toll free)• Check eligibility and benefits• Request peer to peer or provider to provider consultation
Prior Authorization Requirements – bcbsnm.com/provider/claims/preauth.html• Access clinical resources• Review notifications of enhancements and changes to authorization requirements• Access prior authorization requirements by member health plan
Medical Policy – bcbsnm.com/provider/standards/mppc.html• Review active and pending policies• Review policy updates
Medicaid Prior Authorizations
http://www.aimspecialtyhealth.com/providerportalhttp://bcbsnm.com/provider/claims/preauth.htmlhttp://bcbsnm.com/provider/standards/mppc.html
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
AIM
Authorization Appeals800-859-5299 (toll free)
BCBSNM
Claims Appeals:Mailing Address:
Blue Cross Community CentennialSMPO Box 27838Albuquerque, NM 87125-9705
Fax: 855-235-1055Email: [email protected]
Medicaid Appeals
https://public.hcsc.net/providerfinder/search.do?corpEntCd=TX1&%3BcustGrp=MADVANTAGEHMOTX&%3Balpha=MCH&%3BntwkdisplayId=MCHTXhttps://public.hcsc.net/providerfinder/search.do?corpEntCd=TX1&%3BcustGrp=MADVANTAGETX&%3Balpha=MAT&%3BntwkdisplayId=PMBCTXmailto:GPDTXMedicaidAG%40bcbsnm.com?subject=
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
AIM
Client & Provider Services Representative800-859-5299 (toll free)
BCBSNM
Claims Filing Information – bcbsnm.com/provider/claimsSubmit claims electronically to Blue Cross and Blue Shield of New Mexico within 90 days of the date of service or by using the standard CMS-1500 or UB04 claims form
Electronic Claim Submission: Payor ID – MC721Mailing Address:
Blue Cross Community CentennialPO Box 27838Albuquerque, NM 87125-9705
Medicaid Claims
https://www.bcbstx.com/provider/claims/edi_availity.htmlhttp://bcbsnm.com/provider/claims
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Contact Information
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Contact Information
AIM
Technical Support800-859-5299 (toll free)
Client & Provider Services Representative800-859-5299 (toll free)
Training & Reference Informationwww.aimspecialtyhealth.com/providerportal
BCBSNM
New Mexico Medicaid Provider Network Contactsbcbsnm.com/provider/contact_us.html
Medicaid Support Services
This guide is intended to be used for quick reference and may not contain all the necessary information. For detailed information, refer to the Provider Manual online at bcbsnm.com/provider.eviCore healthcare (eviCore) is an independent specialty medical benefits management company that provides utilization management services for Blue Cross and Blue Shield of New Mexico.
http://www.aimspecialtyhealth.com/providerportalhttp://bcbsnm.com/provider/contact_us.htmlhttp://bcbsnm.com/provider
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
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Provider Information Toolkit | HOME
Click here to keep your information up-to-date.
Keeping Current
Our directories are audited by regulators to ensure they are current. Inaccuracies may result in penalties if there are unreported changes to your directory listing.
It’s important for you to routinely check your practice information in our provider directory and confirm that it’s accurate and up-to-date.
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Contact Information
https://www.bcbsnm.com/forms/provider/update_info.html
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Marketing Campaigns
Provider Information Toolkit
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
This campaign is built on three core messaging themes:
Vibrancy
A “Blue life” is a life filled with health, security and satisfaction. It’s a life lived with confidence in your Medicare choices.
Care
Blue Cross and Blue Shield of New Mexico and its providers meet expectations with caring service, complementing your relationship with your patients.
Legacy
Your patients can depend upon the strong Blue Cross and Blue Shield of New Mexico brand. We will stay true to our heritage and meet the opportunities of the future—all while providing access to high-quality, affordable health coverage.
Direct-to-Consumer Marketing Campaign
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Marketing Campaigns
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
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Provider Information Toolkit | HOME
Omnichannel campaigns will target more than 200,000 Medicare beneficiaries throughout New Mexico.
Direct Mail
TelevisionRadio
Paid Social
Paid Search
Direct-to-Consumer Marketing Campaign
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Marketing Campaigns
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
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Provider Information Toolkit | HOME
Planned Impression Targets for New Mexico Markets: 2,947,700
Overall Total for New Mexico Market
Direct-to-Consumer Marketing Campaign
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Marketing Campaigns
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
National Brand Campaign
The fully integrated BCBS National Medicare Awareness Campaign incorporates TV, print, digital, social and search, reaching our target an average of 45 times.
It features relatable stories about people’s lives and how Medicare from a BCBS plan can be trusted to meet a range of health care needs. The call to action directs consumers to BenefitofBlue.com where they can learn more about Medicare and quickly find a BCBS plan in your market.
Knowing you’ve got the most trusted coverage during the moments that matter most. That’s Medicare that cares back.
That’s the Benefit of Blue.SM
Ask us about Medicare options from .
Ask us about our Medicare options.
Having a plan, no matter what your plans are.
That’s the Benefit of Blue.SM
Ask us about Medicare options from .
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Marketing Campaigns
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Provider Marketing Materials
Provider Information Toolkit
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
Contact Information
Provider Information Toolkit | HOME
Get a plan from a trusted name in health care with more than 80 years of experience.
For more information about your Medicare options, call: (TTY 711)
Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.* SilverSneakers® is a wellness program owned and operated by Tivity Health, Inc., an independent company. Tivity Health and SilverSneakers® are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.HMO and PPO plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract. Enrollment in HCSC's plans depends on contract renewal.Blue Cross and Blue Shield of New Mexico complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-774-8592 (TTY: 711). Díí baa akó nínízin: Díí saad bee yánílti’go Diné Bizaad, saad bee áká’ánída’áwo’dé é ’, t’áá jiik’eh, éí ná hóló , koji’ hódíílnih 1-877-774-8592 (TTY: 711).XXXXX_XXXXXXXXXX_X 484807.1120
Medicare plan options designed to fit every need
Get a plan from a trusted name in health care with more than 80 years of experience.
For more information about your Medicare options, call: (TTY 711)
Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.* SilverSneakers® is a wellness program owned and operated by Tivity Health, Inc., an independent company. Tivity Health and SilverSneakers® are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.HMO and PPO plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract. Enrollment in HCSC's plans depends on contract renewal.Blue Cross and Blue Shield of New Mexico complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-774-8592 (TTY: 711). Díí baa akó nínízin: Díí saad bee yánílti’go Diné Bizaad, saad bee áká’ánída’áwo’dé é ’, t’áá jiik’eh, éí ná hóló , koji’ hódíílnih 1-877-774-8592 (TTY: 711).XXXXX_XXXXXXXXXX_X 484807.1120
Medicare plan options designed to fit every need
Marketing Materials
A wide range of in-clinic marketing resources are available. Contact your network specialist to get access to these tools, designed to help your patients learn more about Medicare.
AEP Trifold Brochure 3.625” x 8.5”
Choose a Medicare plan before the Annual Enrollment Period December 7 deadline!
Don’t wait! Now’s the time to plan for a healthy future.
For more information about your Medicare options, call: (TTY 711)
Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.*SilverSneakers® is a wellness program owned and operated by Tivity Health, Inc., an independent company. Tivity Health and SilverSneakers® are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.HMO and PPO plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract. Enrollment in HCSC's plans depends on contract renewal.Blue Cross and Blue Shield of New Mexico complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-774-8592 (TTY: 711). Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee áká’ánída’áwo’dę́ ę́ ’, t’áá jiik’eh, éí ná hólǫ́ , kojį’ hódíílnih 1-877-774-8592 (TTY: 711) XXXXX_XXXXXXXXXXI_X 484808.1120
Get a plan from a trusted name in health care with more than 80 years of experience.
Choose a Medicare plan before the Annual Enrollment Period December 7 deadline!
Don’t wait! Now’s the time to plan for a healthy future.
For more information about your Medicare options, call: (TTY 711)
Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.*SilverSneakers® is a wellness program owned and operated by Tivity Health, Inc., an independent company. Tivity Health and SilverSneakers® are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.HMO and PPO plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract. Enrollment in HCSC's plans depends on contract renewal.Blue Cross and Blue Shield of New Mexico complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-774-8592 (TTY: 711). Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee áká’ánída’áwo’dę́ ę́ ’, t’áá jiik’eh, éí ná hólǫ́ , kojį’ hódíílnih 1-877-774-8592 (TTY: 711) XXXXX_XXXXXXXXXXI_X 484808.1120
Get a plan from a trusted name in health care with more than 80 years of experience.
Age-In Trifold Brochure 3.625” x 8.5”
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Provider Marketing Materials
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
Your Partners in Health & Practice
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Provider Information Toolkit | HOME
Thank you for being a valued patient.
If you’re ready to enroll in Medicare now or soon, I want to let you know that I proudly accept Blue Cross and Blue Shield of New Mexico insurance, a trusted name in the health care industry for more than 80 years.
As you compare plans and coverage, you may now include Blue Cross and Blue Shield of New Mexico Medicare Advantage Plans as part of your search.
A Medicare Advantage plan combines Part A and Part B coverage and may include prescription drug coverage and additional benefits, such as dental, vision care and health and wellness programs.
The Medicare Initial Enrollment Period begins 3 months before your 65th birthday and ends 3 months after your birthday. During this time, you’ll want to sign up for Medicare to avoid paying a late enrollment penalty.
For more information about a Blue Cross and Blue Shield of New Mexico Medicare Advantage Plan, please contact the plan at 1-XXX-XXX-XXXX (TTY 711) or visit getbluenm.com. also contract with other Medicare Advantage or Part D sponsors.
Sincerely,
Y0096_AGENM_C HMO and PPO plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract. Enrollment in HCSC's plans depends on contract renewal.
PROVIDER LOGO
Thank you for being a valued patient.
If you’re ready to enroll in Medicare now or soon, I want to let you know that I proudly accept Blue Cross and Blue Shield of New Mexico insurance, a trusted name in the health care industry for more than 80 years.
As you compare plans and coverage, you may now include Blue Cross and Blue Shield of New Mexico Medicare Advantage Plans as part of your search.
A Medicare Advantage plan combines Part A and Part B coverage and may include prescription drug coverage and additional benefits, such as dental, vision care and health and wellness programs.
The Medicare Initial Enrollment Period begins 3 months before your 65th birthday and ends 3 months after your birthday. During this time, you’ll want to sign up for Medicare to avoid paying a late enrollment penalty.
For more information about a Blue Cross and Blue Shield of New Mexico Medicare Advantage Plan, please contact the plan at 1-XXX-XXX-XXXX (TTY 711) or visit getbluenm.com. also contract with other Medicare Advantage or Part D sponsors.
Sincerely,
Y0096_AGENM_C HMO and PPO plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract. Enrollment in HCSC's plans depends on contract renewal.
PROVIDER LOGO
Marketing Materials
Standard Provider Affiliation Announcement 8.5” x 11”
AEP Affiliation Announcement 8.5” x 11”
Thank you for being a valued patient.
pleased to announce that have expanded the Medicare Advantage plan choices available to patients and now proudly accept Blue Cross and Blue Shield of New Mexico insurance, a trusted name in the health care industry for more than 80 years.
For more information about a Blue Cross and Blue Shield of New Mexico Medicare Advantage Plan, please contact the plan at 1-XXX-XXX-XXXX (TTY 711) or visit getbluenm.com. also contract with other Medicare Advantage or Part D sponsors.
Sincerely,
Y0096_STAFFNM_C
HMO and PPO plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract. Enrollment in HCSC's plans depends on contract renewal.
PROVIDER LOGO
Age-In Provider Affiliation Announcement 8.5” x 11”
FPOFPOFPO
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Provider Marketing Materials
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Dual Eligible Information
Provider Information Toolkit
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How We’re Helping You Help Others
Our Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)℠ is designed specifically for the needs of Dual Eligible patients.
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Dual Eligible Information
You serve patients from a wide range of backgrounds, including some from vulnerable communities, where priorities include food and housing and not deductibles and copayments.
These patients might be eligible for both Medicare and Medicaid yet are unfamiliar about the health care options available to them.
Blue Cross Medicare Advantage Dual Care Plus (HMO SNP) includes many benefits your patients would value, such as a $0 Monthly Plan Premium*, plus supplemental benefits, including:
$2,000 Annual Maximum Dental Coverage
Vision Exams
Telehealth services from the comfort and safety of your home
$820 Yearly Over-the-Counter Spending Allowance
Rides to the Doctor and Pharmacy
and more
It may benefit your Dual Eligible patients if you suggest that they call to see if they qualify for our Blue Cross Medicare Advantage Dual Care Plus (HMO SNP).
*Dependent on eligibility. Medicaid Plan Notice: Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. Such services are funded in part with the State of New Mexico. Medicare Advantage Plan Notice: HMO Special Needs Plan provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract and a contract with the New Mexico Medicaid program. Enrollment in HCSC’s plan depends on contract renewal.
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Educational Videos
Provider Information Toolkit
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Marketing Campaigns Educational VideosProvider Marketing MaterialsDual Eligible Information
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Provider Information Toolkit | HOME
Educational Videos
AEP is Around the CornerClick here to view
New to Medicare Click here to view
A wide range of educational videos that can be used for various purposes—from staff training to in-lobby patient education and more.
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Educational Videos
http://getbluetx.com/mapd/aephttp://getbluetx.com/mapd/aephttps://connect.bcbstx.com/medicare/m/mediagallery/393https://connect.bcbstx.com/medicare/m/mediagallery/393
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Not connected with or endorsed by the U.S. Government or Federal Medicare Program.Medicare Supplement insurance plans are offered by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.Prescription drug plans provided by Blue Cross and Blue Shield of New Mexico, which refers to HCSC Insurance Services Company (HISC), an Independent Licensee of the Blue Cross and Blue Shield Association. A Medicare-approved Part D sponsor. Enrollment in HISC’s plans depends on contract renewal.HMO, PPO, and HMO Special Needs Plans provided by Blue Cross and Blue Shield of New Mexico, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract and a contract with the New Mexico Medicaid program. Enrollment in HCSC’s plans depends on contract renewal.