bc solution focused counselling
DESCRIPTION
A talk I did for the British Council's Counselors Symposium on March 14, 2012 in Lahore. Enjoy!TRANSCRIPT
Javeria 8th grade female Presenting problem: Math teacher kicked her out of class for the third time this term.
¡ NarejoHR, § Established 2002
§ Service Offerings
¡ Rahila Narejo § Chief Executive & Lead HR Consultant, NarejoHR (Pvt.) Ltd. § Psychobiologist, Univ. California, Los Angeles § Psychometrician, British Psychological Society § Certified Balanced Scorecard Professional, Palladium Group
§ Columnist, Workplace Sanity, DAWN Newspaper
Learning | Consulting | Assessment
¡ Diagnose the problem
¡ Discover the cause
¡ Address the weakness
¡ Make detailed action plans to solve the problem
¡ Describe what’s wanted
¡ Discover what’s already working
¡ Find strengths
¡ Take small steps to build the solution
Past Present Future
What’s the problem?
P
Dreaded Future
‘Future Perfect
’
What’s wanted?
Shopping List
-‐ Milk
-‐ Eggs
-‐ Apples
-‐ Yoghurt
-‐ Juice
-‐ Bread ✗ Not today!!
¡ Steve de Shazer & Insoo Kim Berg
¡ Research & Training § Brief Family Therapy
Group, Milwaukee (1978) § Exceptions to problems
(1980’s) § Miracle Question &
Scaling Question developed (1984)
¡ In 2007, rights given to the National Solution Focused Brief Therapy Association
¡ www.s&ta.org
Past Present Future
What’s the problem?
P
Dreaded Future
‘Future Perfect
’
What’s wanted?
Why is it wrong, weaknesses?
What’s working, strengths?
Past Present Future
‘Future Perfect
’
What’s wanted?
What’s working, strengths?
Javeria 8th grade female Presenting problem: Math teacher kicked her out of class for the third time this term.
¡ Traditional question: What PROBLEM brought you here today SFBT question:
How can I help you today?
¡ The problem does not happen all the time
¡ Inquire about times when the same problem was worse or not present (Ex. “Tell me about a time when this wasn’t a problem for you or was worse?)
¡ Praise the student/client for what they did differently when the problem was not present
¡ Suppose a miracle happens tonight while you are asleep and when you wake up, the problem that brought you here was solved.
¡ How would you know the miracle happened since it happened when you were sleeping? What would be different when you woke up?
¡ On a scale of 1 to 10, with 1 being the problem at its worst, and 10 being when you don’t have this problem, like after the miracle, where are you RIGHT NOW?
¡ Reinforce
¡ What would have to be different for you to be one or two steps higher on the scale?
¡ If you moved higher on the scale, would anyone else notice? If so, what would they notice? What would be different?
¡ What could you do differently between now and tomorrow for you to rate yourself higher on the scale?
¡ Give client, RIGHT THEN, ON THE SPOT, a pen and paper to write down a to-‐do list
¡ Client’s TO-‐DO LIST will consist of what THEY said needed to be done to move up the scale to reach THEIR miracle!
¡ Conflict resolution/ mediation
¡ Branding/customers ¡ Strategy ¡ Sales ¡ Stakeholder management
¡ Project management
¡ Coaching ¡ Counselling ¡ Career Guidance ¡ Everyday Management ¡ Leadership Development ¡ Performance Management ¡ Facilitation ¡ Health & Safety
¡ Research online for more SFBT information ¡ To download SFBT treatment manual, SFBTA web site or www.compasspointcounseling.org
¡ Try techniques, and practice, practice, practice! ¡ Let me hear about your successes for a future article
¡ Use Solution Focused Techniques in other areas, in place of problem solving techniques, seek solutions!
Rahila Narejo Lead Consultant, Chief Executive
Email: [email protected] Office: +92 21-‐3530-‐1060/61
Learning | Consulting | Assessment