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REDUCING THE COST OF INTERNATIONAL REMITTANCE THROUGH TECHNOLOGY THE CASE OF THE PHILIPPINES A Presentation by Rosalinda O. Nieva Deputy Director Core Information Technology Supervision Group A Presentation by Rosalinda O. Nieva Deputy Director Core Information Technology Supervision Group Bangko Sentral ng Pilipinas Bangko Sentral ng Pilipinas

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Page 1: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

REDUCING THE COST OF INTERNATIONAL REMITTANCE

THROUGH TECHNOLOGYTHE CASE OF THE PHILIPPINES

A Presentation by

Rosalinda O. NievaDeputy Director

Core Information Technology Supervision Group

A Presentation by

Rosalinda O. NievaDeputy Director

Core Information Technology Supervision Group

Bangko Sentral ng PilipinasBangko Sentral ng Pilipinas

Page 2: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

Presentation OutlinePresentation Outline

Remittance Highlights and Statistics

Technological Developments

Government Policy Initiatives and Strategies

Challenges

Remittance Highlights and Statistics

Technological Developments

Government Policy Initiatives and Strategies

Challenges

Page 3: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

REMITTANCE HIGHLIGHTS & STATISTICS

REMITTANCE HIGHLIGHTS & STATISTICS

Page 4: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

Workers’ Remittance and Compensation of Employees Received

Workers’ Remittance and Compensation of Employees Received

0

5,000

10,000

15,000

20,000

25,000

2000 2001 2002 2003 2004

In U

S$ M

illio

n

India

China

Mexico

France

Philippines

Spain

Belgium

Germany

UnitedKingdomLebanon

Source: World Development Indicators 2006, World BankSource: World Development Indicators 2006, World Bank

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Bangko Sentral ng Pilipinas

-10.95%

-0.32%

14.17% 10.05%

15.38%

25.01%

12.82%

0

2,000

4,000

6,000

8,000

10,000

12,000

2000 2001 2002 2003 2004 2005 1ST SEM'06

US$

Mill

ion

-15.00%

-10.00%

-5.00%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

OFW Remittances Growth

VOLUME OF OFW REMITTANCESin the Philippines

VOLUME OF OFW REMITTANCESin the Philippines

Source: Bangko Sentral ng PilipinasSource: Bangko Sentral ng Pilipinas

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Bangko Sentral ng Pilipinas

Modes of RemittancesModes of Remittances

Formal ChannelsBanksNon-banks money transfer agencies/remittance companies (REMCO)

Western Union, Money GramTelephone companies (Smart Padala, G-Cash)

Informal ChannelsCourier services (“Padala” system)

Door-to-door

Handcarry by friends or relatives

Formal ChannelsBanksNon-banks money transfer agencies/remittance companies (REMCO)

Western Union, Money GramTelephone companies (Smart Padala, G-Cash)

Informal ChannelsCourier services (“Padala” system)

Door-to-door

Handcarry by friends or relatives

Page 7: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

Technological Developments in the Remittance Business

Technological Developments in the Remittance Business

Page 8: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

Technological DevelopmentsTechnological Developments

Introduction of Wireless ATMs to the rural areas

Increase of Rural Banks/Coop Banks with E-banking Licenses

Lower Costs of Internet Subscription

Introduction of Wireless ATMs to the rural areas

Increase of Rural Banks/Coop Banks with E-banking Licenses

Lower Costs of Internet Subscription

Page 9: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

Technological DevelopmentsTechnological Developments

Mobile commerce (M-commerce)Smart PadalaGlobe G-Cash

Internet-Based TransfersWire transfersACH transfersCheque transfers

Mobile commerce (M-commerce)Smart PadalaGlobe G-Cash

Internet-Based TransfersWire transfersACH transfersCheque transfers

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Bangko Sentral ng Pilipinas

SMART Padala – Transaction FlowSMART Padala – Transaction Flow

OFW/SenderBeneficiary

OFW goes to REMCO to remit via Smart Padala. He fills-out an information sheet.

REMCO submits to BDO/Smart pertinent information.Note: Customer Care confirms information submitted by REMCO before beneficiary can activate the Smart Money on his celfone.

REMCO initiates request for assignment of the Smart Money number of the beneficiary.

REMCO instructs and authorizes the debit of funds from its smart money mother card for credit to the beneficiary’s smart money card.

Beneficiary activates the Smart Money on his celfone (or gets a physical card).

Beneficiary can now get cash from Cash Servicing Centers or ATMs (if with Card)

1

2

Bank

4

3

5

You have activated your Smart Money.

You have transferred 5,000 to 5577xxx

Page 11: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

G-Cash RemittanceG-Cash Remittance

OFW/SenderOFW goes to REMCO to send G-cash to beneficiary

1

Buy goods/services in partner establishments

2 3

Philippines You have received P 10,000

BeneficiaryG-Xchange carries out the transfer (debit REMCO wallet; credit beneficiary wallet) and gives confirmation to REMCO of successful transaction

Beneficiary is informed via SMS of the G-Cash remittance

Beneficiary receives an SMS that he/she has received the G-cash

Beneficiary can do the ff:

4

Merchant

REMCOREMCO instructs G-Xchange via webtool or SMS to transfer G-cash from its own “wallet” to the target number’s wallet

Subscribers

Transfer G-cash to other subscribers

Accredited outlet

Convert G-cash to cash

Page 12: Bangko Sentral ng PilipinasBangko Sentral ng …siteresources.worldbank.org/INTPAYMENTREMMITTANCE/...Bangko Sentral ng Pilipinas G-Cash RemittanceG-Cash Remittance OFW/Sender OFW goes

Bangko Sentral ng Pilipinas

Internet-based remittance systemInternet-based remittance system

OFW/Sender

1

internet

E-banking server

Debit card

ATM Over the counter

Core banking server

Beneficiary

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Bangko Sentral ng Pilipinas

Comparative Remittance FeesComparative Remittance Fees

Country

Credit to bank

Account

Door-to-Door

Pick-up

G-Cash (Globe)

Smart Padala

USA USD 7 - 14 USD 12 - 16 USD 10 - 12 NA USD 6 - 8 Singapore SGD 2.5 - 5 SGD 7 - 15 SGD 10 - 20 SGD 2.45 - 3 SGD 8 Hongkong HKD 18 - 25 HKD 25 - 35 HKD 30 - 40 HKD 14 - 20 HKD 15.20 Taiwan NT 200 - 250 NT 250 - 300 NT 300 - 350 NT 150 NA

Average cost of remittanceAverage cost of remittanceToday: 13.5%Today: 13.5%

Less than a decade ago: 20%

Less than a decade ago: 20%

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Bangko Sentral ng Pilipinas

GOVERNMENT POLICY INITIATIVES AND STRATEGIES

GOVERNMENT POLICY INITIATIVES AND STRATEGIES

Executive Order No. 446DOLE to coordinate and oversee various initiatives for OFWsSeeks to synchronize different government agencies’ programs for OFWs to serve the current development objectives of the governmentCreates a Technical Working Group and Sub-groups

Executive Order No. 446DOLE to coordinate and oversee various initiatives for OFWsSeeks to synchronize different government agencies’ programs for OFWs to serve the current development objectives of the governmentCreates a Technical Working Group and Sub-groups

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Bangko Sentral ng Pilipinas

INITIATIVES AND STRATEGIES to Reduce Remittance Fees

INITIATIVES AND STRATEGIES to Reduce Remittance Fees

Proposed Philippine-Japan InitiativesAllow money transfer companies (MTCs) to partner with Japanese banks in providing remittance services

Interconnection of commercial and rural banks Installation of G-cash services in rural banks

Proposed Philippine-Japan InitiativesAllow money transfer companies (MTCs) to partner with Japanese banks in providing remittance services

Interconnection of commercial and rural banks Installation of G-cash services in rural banks

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Bangko Sentral ng Pilipinas

BSP INITIATIVESBSP INITIATIVES

M.B. Resolution No. 1389 dated 27 October 2005

Creation of four (4) Working Groups (WGs) to facilitate initiatives on improving the environment for OFW remittance flowsExecutive Committee shall steer the work of the WGs

M.B. Resolution No. 1389 dated 27 October 2005

Creation of four (4) Working Groups (WGs) to facilitate initiatives on improving the environment for OFW remittance flowsExecutive Committee shall steer the work of the WGs

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Bangko Sentral ng Pilipinas

BSP INITIATIVESBSP INITIATIVESExecutive Committee Objectives:

To reduce remittance costs to facilitate remittances through formal channels.

To channel foreign exchange savings to micro-enterprise activities and other alternative financial instruments.

Executive Committee Objectives:

To reduce remittance costs to facilitate remittances through formal channels.

To channel foreign exchange savings to micro-enterprise activities and other alternative financial instruments.

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Bangko Sentral ng Pilipinas

BSP INITIATIVESBSP INITIATIVES

Working Groups:

On Payments and Settlements SystemOn Promoting Financial Savings and InvestmentOn International RelationsOn Advocacy Campaign

Working Groups:

On Payments and Settlements SystemOn Promoting Financial Savings and InvestmentOn International RelationsOn Advocacy Campaign

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Bangko Sentral ng Pilipinas

BSP INITIATIVESBSP INITIATIVES

WG on Payments and Settlements System Objectives:

Formulate recommendations on how to improve the interconnectivity of remittance service providers in the Philippines with those abroad

Explore domestic issues on payments and clearing systems

Review existing banking regulations that affect the payments and clearing systems as well as the country’s overall remittance environment

WG on Payments and Settlements System Objectives:

Formulate recommendations on how to improve the interconnectivity of remittance service providers in the Philippines with those abroad

Explore domestic issues on payments and clearing systems

Review existing banking regulations that affect the payments and clearing systems as well as the country’s overall remittance environment

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Bangko Sentral ng Pilipinas

ChallengesChallenges

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Bangko Sentral ng Pilipinas

R.A. No. 9160, as amended by R.A. No. 9194 (Anti Money Laundering Law)

• Covered institutions should report to the AMLC all covered and suspicious transactions within five (5) working days from occurrence thereof, unless the Supervising Authority prescribes a longer period not exceeding ten (10) working days.

Covered transaction- a transaction in cash or other equivalent monetary instrument involving a total amount in excess of Five hundred thousand pesos (P500,000.00) within one (1) banking day.

R.A. No. 9160, as amended by R.A. No. 9194 (Anti Money Laundering Law)

• Covered institutions should report to the AMLC all covered and suspicious transactions within five (5) working days from occurrence thereof, unless the Supervising Authority prescribes a longer period not exceeding ten (10) working days.

Covered transaction- a transaction in cash or other equivalent monetary instrument involving a total amount in excess of Five hundred thousand pesos (P500,000.00) within one (1) banking day.

Potential Obstacle to higher OFW Remittances

Potential Obstacle to higher OFW Remittances

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Bangko Sentral ng Pilipinas

Conditions imposed on M-commerce service providers

Conditions imposed on M-commerce service providers

Service provider to engage only licensed remittance companies supervised by the regulatory authoritiesAdopt a lower transaction cap of P100 thousand per month

Transactions refer to electronic payment, ATM withdrawal, encashment through cash service outlets, transfer of funds and other similar type of transactions

Service provider to engage only licensed remittance companies supervised by the regulatory authoritiesAdopt a lower transaction cap of P100 thousand per month

Transactions refer to electronic payment, ATM withdrawal, encashment through cash service outlets, transfer of funds and other similar type of transactions

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Bangko Sentral ng Pilipinas

Conditions imposed on M-commerce service providers

Conditions imposed on M-commerce service providers

“Know your customer” (KYC) procedures undertaken by m-commerce accredited establishments should satisfy the requirements of AML regulationsService provider to have access to all records and database of participating outletsAllow BSP to review the m-commerce systemGive Anti-Money Laundering Council access to customer records

“Know your customer” (KYC) procedures undertaken by m-commerce accredited establishments should satisfy the requirements of AML regulationsService provider to have access to all records and database of participating outletsAllow BSP to review the m-commerce systemGive Anti-Money Laundering Council access to customer records

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Bangko Sentral ng Pilipinas