backupagent presentation on autotask integration
DESCRIPTION
MSPs using Autotask now have the opportunity to add a lucrative cloud backup service by leading ISV BackupAgent to their portfolio. BackupAgent's cloud backup platform offers all that MSPs desire; an easy deployable and private labeled service, praised for its easy monitoring, scalability and user-friendliness. BackupAgent's Autotask integration delivers MSPs a seamless integrated solution, which allows for monitoring, support ticketing and billing through the Autotask platform. With BackupAgent MSPs can offer their customers automated backup with several interesting features, such as backup of Microsoft Outlook, IE Favorites and Windows System State. It also comprises advanced backup of Microsoft Hyper-V Server, Exchange Server, SQL Server and MySQL databases. BackupAgent client software is available for Windows, Mac OS X and Linux. The possibility for MSPs to host the service themselves or outsourcing this to the BackupAgent Cloud emphasizes the unique flexibility of the BackupAgent platform. BackupAgent provides the industry’s most user-friendly and secure solution for cloud backup, which adds a monthly recurring revenue stream to your businesTRANSCRIPT
Roland Sars | Founder and CCOAutotask Community Live | 17 October 2013
Cloud Backup Seamless Integratedwith Autotask
Agenda
2
About BackupAgent & Cloud Backup
The BackupAgent Solution
BackupAgent & Autotask
Partner Program
Why Choose BackupAgent
BackupAgent “Empowering through
simplicity”
3
4
Founded in 2005
400+ Partners in 50+ countries
Offices in The Netherlands and Ukraine HQ in Delft, The Netherlands
Funded by Runa Capital & Solid Ventures
Deloitte Technology Fast50 (ranked 8th)
Microsoft Gold Certified Partner
Parallels Technology Partner of the Year
Hosting Providers& Telcos
5
Cloud ServiceDistributors
MSPs & VARs
The Cloud Trend And Pain
6Source: IDC APEJ Cloud End User Survey, April 2013
Security &Compliance
are the top concerns
50+%need external
consulting services
<5%think they can deliver Cloud
without assistance
The SolutionBackupAgent’s benefits and features
7
8
FLEXIBLE BACKUP
96
SoftwareOnly
BackupAgentCloud
Management console
10
Multi-tenant
11
Service Provider
Reseller
SMB
Want to earn good margins
Add value to services (VARs)
69% are planning to use
Looking for low initial investment
16% use cloud backup
Increase ARPU & reduce churn
Strengthen bond with customers
Private Label
12
Q4New GUI
Unlimited Scalability
High available platform for thousands of users Leverage commodity storage for a scalable service offering
13
Datacenter
Redundant Storage
MongoDB cluster (optional)
SQL Server cluster (optional)
Front End 1- Active(Win 2012) - #1000 users
Front End 2- Active(Win 2012) - #1000 users
Control Panel / Active Directory(optional)
SQL
SMB
TCP/IP
HTTPS
WORKFLOW INTEGRATED BACKUP
14
15
Client Plugins
Control Panels
RMM Tools
17
USER FRIENDLY BACKUP
Incredible Fast
Fastest solution in the market• Uses all available bandwidth all the time
• even for very small files
• Sync 10Gb of data per second straight to the cloud• Filters many useless data folders
We focus on server backup• file servers, database servers
18
19
Multi Platform
Language Support
and counting…
20
21
Webaccess
Q4Renewed
ENTERPRISE-CLASS BACKUP
22
Reliable Backup
High availibility & performance• Load balanced (or clustered) environment• Automatic failover• Separate physical locations
Retention policies• Default 30 days
Redundant storage• Geographically spread
Fastest solution in the market
23
Secure & Compliant
Military-grade encryption
Compliancy & certification
Data integrity
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Controllable Backup
Coming Next
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VMware plugin
• VSS based – Hot Backup• Support for Clusters• Recover individual hard disks
New Storage Possibilities
• Amazon S3
Central management
• Remote control• Policies
BackupAgent &Autotask
27
Allows MSPs for:
Monitoring through LiveLinks
Support ticketing
Billing through the platform
Autotask Integration
28
Backup Is Unsuccessful
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Next Backup Succeeds
30
Ticket Is Completed Manually
31
Creating The BackupAgent Services
32
Add BackupAgent Services To Customer Contract
33
After Monthly Billing Synchronization
34
PARTNER PROGRAM
35
36
CommercialSupport
TechnicalSupport
Powerfull Support
Free
Access to a wealth of technical documentation
Free Trainings and Certification
Marketing Development Fund
Joint Marketing & Press activities
Sales & Marketing Support
37
SMB customersPay 3-5x what Service Provider
pays BackupAgent
Initial costs: €0Only free certification training
Direct profitWithout any risk
Service ProviderBackupAgent Cloud Backup Pay
as you grow model
Cost
Revenue
Why Choose BackupAgent?
38
Why Choose BackupAgent?
BackupAgent: Empowering through simplicity Easy to use software Enterprise-class solution Partner Program with technical and commercial support
Proven technology
Collaboration with industry-leading ISVs
8 years of experience in the Cloud Backup industry
39
Contact
Follow us
www.backupagent.com
Tel: +31 88 700 8000
/BackupAgent
/BackupAgent
/BackupAgent
/company/BackupAgent-BV
Questions?
Roland Sars
Cell: +31 647 238 773
Thank you for listening