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[email protected] | www.p3.ie Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business Phelim Pekaar, Managing Director, p3 p3 Technology| [email protected] | www.p3.ie

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Page 1: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Backend Functionality and Ease of use for your Hotel – how to select the best

booking engine for your business

Phelim Pekaar, Managing Director, p3 p3 Technology| [email protected] | www.p3.ie

Page 2: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

About p3 We specialize in:

• The supply of innovative web technologies• The provision of dynamic e-Business solutions for the

travel industry

We Deliver:• Custom-made software solutions tailored to our clients

needs• Effective online marketing services

Our Credentials:• Zend PHP Accredited• Google Adwords Professionals

Page 3: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Why is a booking engine so important

• 73% of online guests prefer to book directly via the hotel brand website.

• 60% of your bookings can come from the internet

• 40% direct through your own brand website

• An online booking engine will help you close sales instantly online

• We live in the age of ‘Now’

Page 4: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

What are Your Requirements

• It’s too easy to list and want everything

• List all your functional requirements in order of priority

• Priority 1 >> The booking engine must sell rooms on your website

Page 5: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Important Requirements

• One way or two way interface• Inventory Management >> Rate restrictions• Reporting• Rate control – easy set-up and flexibility• Dynamic Packaging / Room extras• Variable Pricing for all rate types• Guest view / searching• Access Levels• Training & Support • Easy to use Interface

Page 6: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Sample Rate and Availability Interface

Page 7: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Strategic Needs

• CRS Strategy

• PMS Strategy

• GDS Connectivity – can the booking engine handle it?

• Third party connections – what is your strategy for managing third party connections

Page 8: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Find a dedicated resource to manage the booking engine **

** You only get out what you put in

Page 9: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Q. What is Demand Management?

A. Quite simply varying rates to meet the demand. Lowering prices when you are empty and increasing them when you are full.

Page 10: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Rates not adjusted to match demand

Page 11: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Rates Adjusted to Match Demand

Page 12: Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

[email protected] | www.p3.ie

Summary

• List your functional requirements in order of priority

• Make sure it fits with your strategic needs• Use software that makes it easy to edit your

room rates• Regularly update room rates to manage

demand• Find a dedicated person to manage the

booking engine