back to the future: bringing performance targeting to mobile devices from drs, 7.28.14
DESCRIPTION
Rob Deichert from Criteo presentation deck from Digiday Retail Summit, 7.28.14TRANSCRIPT
Copyright © 2014 Criteo
Back to the Future:Bringing Performance Targeting
to Mobile Devices
Rob DeichertManaging Director US
July 2014
Copyright © 2014 Criteo 2
Making display perform
Reach the right user, at the right time, with the right message
BUY
BUY
UnmatchedReach & scale
PersonalizedCreative
CPCBidding
Optimization & control
Copyright © 2014 Criteo 3
Real-time, personalized advertising drives results across channels
CRITEO PERFORMANCE ENGINE
Advertiser data Publisher data Criteo data
Personalized advertisingPure post-click performance
EmailDesktop
Mobile Web
In-App
Copyright © 2014 Criteo 4
Our scale
+50 Countries
16 Offices
773$1
9.7 Billions $3
R&D represents
40% of the workforce
+7000Publishers
+5500 Advertisers
+1,000 Employees
90% Retention rate2
Listed on the NASDAQ since October 2013
1: Revenue in 2013. +63% from 20122: Annual rate
3:$ of turnover generated to our clients - turnover post-click ww year 2013
Copyright © 2014 Criteo 5
Shift happens
Copyright © 2014 Criteo 6
62% of ad revenues in Q2 2014
Facebook is officially a mobile
company
Copyright © 2014 Criteo 7
Mobile as a % of worldwide Internet traffic
Mobile web traffic continues to grow at more than 1.5x per Year
2008-12 2009-12 2010-12 2011-12 2012-12 2013-120.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
SOURCE: StatCounterGlobal Stats – 05/2014
Copyright © 2014 Criteo 8
Ecommerce traffic shifting to mobile, tablets lead the charge
12.21%
14.58%
73.21%
US Ecommerce traffic by platform, Q4 2013 Change from Q4 2012 to Q4 2013
Series1
-10%
-8%
-6%
-4%
-2%
0%
2%
4%
6% Tablet
Phone
Desktop
Source: Monetate Q4 Benchmark Report
Copyright © 2014 Criteo 9
Mobile devices represent a growing commerce opportunity
2012 2013 2014 2015 2016 2017 2018
$ 0 .0 0
$ 5 0 .0 0
$ 1 0 0 .0 0
$ 1 5 0 .0 0
$ 2 0 0 .0 0
$ 2 5 0 .0 0
0 .0 %
1 0 .0 %
2 0 .0 %
3 0 .0 %
4 0 .0 %
5 0 .0 %
6 0 .0 %
7 0 .0 %
8 0 .0 %
9 0 .0 %
1 0 0 .0 %
9.3%14.6%
18.7%22.6% 26.2%
27.9% 29.6%
92.9%
78.4%
43.5% 34.9%27.9%
17.4% 16.1%
US B2C Mcommerce Sales, 2012-2018
$32.78
$58.50
$83.93
$113.18
144,77%
169,97%
197,38%
B2C mcommerce sales % of B2C ecommerce sales
% change
Billions, % change and 5 of B2C ecommerce sales
Source: emarket, April 2014
www.eMarket.com
Nearly 20% of ecommerce sales in 2014
Copyright © 2014 Criteo 10
Case Study: one top worldwide retailer
Aug. 13 Sept. 13 Oct. 13 Nov. 13 Dec. 13 Jan. 140%
1%
13%
23%26%
31%
0%2%
13%
21%24%
29%
Share of mobile on overall sales and clicks
Mobile sales Mobile clicks
Copyright © 2014 Criteo 11
Client ad spend is shifting to mobile
% mobile of digital ad spend
2008 2009 2010 2011 2012 20130%
2%
4%
6%
8%
10%
12%
14%
16%
18%
Source : Criteo Internal Data – Worldwide RevExTacUS UK
% mobile for Criteo
SEP 2013 MARCH 2014
15.0%
2.5%
Copyright © 2014 Criteo 12
We also see US mobile sales on the rise
De-cember
January February March0%
1%
2%
3%
4%
5%
6%
7%
% of sales% of order value
100% increase in share of mobile sales
+100%
Copyright © 2014 Criteo 13
Mobile compliments desktop activity
SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
116
96
90
80
Average = 100
Purchases comingfrom iPads are 16% more likely to happen on a Sunday
10% fewer sales are generated fromPCs on Sundays.
Source : Criteo Q1 Data
+16%
-10%
IPad PC
Copyright © 2014 Criteo 14
Case Study: the “In-App Effect” for a travel advertiser
Monday Tuesday Wednesday Thursday Friday Saturday Sunday0%
5%
10%
15%
20%
25%
30%
0:00
2:00
4:00
6:00
8:00
10:0
012
:00
14:0
016
:00
18:0
020
:00
22:0
00%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
(Day) Consumer Reach Distribution (Week) Sales Distribution
Mobile Desktop
Copyright © 2014 Criteo
But Complexity has created barriers to spending
15
Copyright © 2014 Criteo 16
Traditional barriers to spending
Mobile web vs. AppsApp clutter, low engagement
No URL for appsNo flash
No targeting on SafariNo real-time creative
Fragmentation Lack of Standards No Personalized
Targeting at Scale
Copyright © 2014 Criteo 17
iPad and iOS dominate e-commerce traffic
Ecommerce website traffic by mobile platform
0%
10%
20%
30%
40%
50%
60%
70%
90%
100%
80%
Q1 2011
Q2 2011
Q3 2011
Q4 2011
Q1 2012
Q2 2012
Q3 2012
Q4 2012
Q1 2013
Q2 2013
Q3 2013
Source: Monetate and BI IntelligenceiPad iPhone Android Phone Android Tablet Other
Copyright © 2014 Criteo
The world is different now!
18
Copyright © 2014 Criteo 19
Mobile has been a journey for us…
Criteo launchesperformance display on Desktop
2008
Criteo acquires Ad-X – allowing in app mobile tracking
2013
Criteo launches Mobile Web
2013
Criteo launches in-app solution
2014
Criteo launches full Mobile Web solution (incl. IOS)
2014
Copyright © 2014 Criteo
Real-time performance
advertising has arrived for
mobile
20
Copyright © 2014 Criteo 21
Consistent user experience regardless of browser
Including dynamic personalised relevant ads on Safari
Uses industry standard cookies
Mobile solution across all browsers
Providing customer transparency and control over ad choices
Copyright © 2014 Criteo 22
For Apps: Apple ID for Advertisers, Android Advertising ID
Deep Linking HTML5 AdsPrivacy-
Positive IDs Standards are emerging
Copyright © 2014 Criteo
In-app personalization is now available
23
User surfs in your app
… Then opens a new app and sees a targeted ad
User clicks and deeplinks to a product « page » in your app
Copyright © 2014 Criteo 23
Copyright © 2014 Criteo 24
Unlock a valuable new audience quickly
Support for Cookies on iOS Devices
Flexible Tagging and HTML Creative
Average+11%
Conversions
1: Safari & IOS average traffic on 250 live advertisers with EBS during Dec. 2013
Copyright © 2014 Criteo
The Shift Has Begun
Copyright © 2014 Criteo 26
Case Study: One top worldwide retailer Mobile performance
CTR
0.27%
0.43%
CR
9.59%11.89%
Conversion rate CTR
Copyright © 2014 Criteo 27
Next challenge: cross-device
Copyright © 2014 Criteo
90% of consumers use more than one device to
complete a task
Source: Google
Copyright © 2014 Criteo 28
There are two ways to identify a user
1.EXACT MATCH –
The much preferred method
2.IMPLIED MATCH
Copyright © 2014 Criteo 29
• Persistent identifier used to positively match: eg cookie
• Seamlessly supports opt-out / privacy guidelines
• Challenge 1: Getting volume
• Challenge 2: Privacy. Must ensure user transparency, control, and no personally identifiable information
1.EXACT MATCH –
The Best
Copyright © 2014 Criteo 30
2.IMPLIED MATCH• Machine learning model
• Uses device characteristics to estimate a probability that two devices are the same/ used by same person.
• Challenge 1: By definition creates “false positives”, wrongly matching different people.
• Challenge 2: Precision varies from 40-80%. This radically reduces performance, and therefore ROI.
• Challenge 3: Difficult privacy controls/ opt-out management
Copyright © 2014 Criteo 31
Q1 2011/12 Q2 2011/12 Q3 2011/12 Q4 2011/12 Q1 2012/13 Q2 2012/13 Q3 2012/13 Q4 2012/13 Q1 2013/14 Q2 2013/140%
5%
10%
15%
20%
Ecommerce market (UK example)
Total e-retail E-retail excluding mobile
Source : Capgemini Consulting – September 2013
Copyright © 2014 Criteo 32
Shift happens…..
Aug. 13 Sept. 13 Oct. 13 Nov. 13 Dec. 13 Jan. 140%
1%
13%
23%26%
31%
0%2%
13%
21%24%
29%
Share of mobile on overall sales and clicks
Mobile sales Mobile clicks
Copyright © 2014 Criteo 33
Capitalizing on the Opportunity
Get ahead of the shift to
capture share
1
Tried and true techniques can work in mobile
2
Don’t let the perfect be the enemy of the
good
3
Copyright © 2014 Criteo
Thank YouRob Deichert@hamptonsrob