Precision meets Expertise.

Procept Associates Ltd.Certificate in Business Analysis

Terry Aldebert, CBAP

Agenda

• Introduction to Procept Associates Ltd.• International Institute of Business Analysis (IIBA®)

and Certified Business Analyst Professional™ (CBAP®) designation

• Career as a business analyst• Knowledge areas of BABOK®

• Introduction to Certificate in Business Analysis

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Precision meets Expertise.

Introduction to Procept

Introduction to Procept Associates

• Premier provider of professional training programs specializing in: – Project Management– Business Analysis– IT Service Management– Business Continuity Management

• Strategic consulting• More than 14,000 training days each year• Charter Global PMI Registered Education Provider; IIBA

Endorsed Education Provider; ISEB Accredited Education Provider

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Introduction to Procept Associates

• Training programs• Partnership with four universities across

Canada• Direct public offerings• In-house and customized training

• Leader in customized training solutions since 1994• Learning assessments and needs analysis• Pre course and post course assessments• Development of corporate career paths• Coaching• Refresher sessions

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Priv

ate

and

Publ

ic S

ecto

r Clie

nts

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Precision meets Expertise.

IIBA® and CBAP®

International Institute of Business Analysis (IIBA®)

• Formed in 2003 with 28 founding members• IIBA® has over 7,600 members from more than 40

countries worldwide, with over 80 chapters globally.

• Business Analysis Body of Knowledge™ (BABOK®) – current generally accepted practices in business analysis

• More information: www.theiiba.org

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• Certified Business Analysis Professionals are experts in identifying the business needs of an organization in order to determine the best solutions, a role that is increasingly seen as a vital component of any successful project. More and more companies are recognizing the CBAP® designation and the value and expertise that these professionals bring to their organizations.

Certified Business Analysis Professional (CBAP®)

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Quick Facts: ― Certification candidates are not

required to be IIBA® members in order to take the certification examination.

― Currently, the certification examination is offered in English, but other languages will be included in the future.

― This program has been carefully designed to be in compliance with the International Standards Organization (ISO) 17204 standard for certifying the competence of personnel. IIBA® will be seeking ISO 17204 approval.

CBAP® Qualification Requirements

• Work Experience Requirement– 7,500 hours (i.e., five (5) years) business analysis work experience in the last ten (10)

years engaged in tasks specifically related to the knowledge areas as defined within the BABOK®. The ten (10) year timeframe is based on the application date.

• Knowledge Areas Requirement– Demonstrated experience and expertise (i.e., a minimum of 900 hours (i.e., 6 months) of

business analysis work experience engaged in tasks specifically related to the knowledge areas as defined within the BABOK®) in at least four of the six knowledge areas.

• Education Requirement– The minimum education requirement is high school or equivalent. Note: there will be no

reduction in work experience for post secondary education.• Professional Development Requirement

– 21 hours of professional development in the last four years. The professional development content must be directly related to business analysis or its underlying competencies and must be completed by the application date.

• Reference Requirement– Two references from a career manager, client (internal or external) or Certified Business

Analysis Professional™ are required. These references must indicate that you are a suitable candidate for the CBAP® certification

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Exam Process

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1.0Establish eligibility

3.0Complete

application

4.0Application

approval

6.0Submit fee and form

7.0Write exam

8.0Receive

notification

11.0Submit rewrite

exam form

2.0Eligible?

5.0Approved

?

9.0Pass?

10.0First

failure?

End

Y

N N

Y

YY

N

N

Business Analysis as a Career

• Business Analysis is among the top 20 most recession-proof professions, according to a special report published on Jobfox.com

• Research shows the IT Analyst job to be the 7th best job in America, with a 10-year growth outlook of 36%

• Certified professionals earn 10 to 15% more than their non-certified counterparts in comparable roles

• Business Analyst is one of the most in-demand and hottest jobs that employers are looking for, according to CIO Magazine

• According to the U.S. Department of Laborand an IIBA Salary Survey, Business Analysts can earn over $100,000 per year

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What is Business Analysis?

• Business Analysis is about identifying the business needs of your clients and stakeholders to help determine solutions to business problems

• Usually defines the ‘what’ needs to be done, not the ‘how’

• A business analyst is a key facilitator within the organization, acting as a bridge between the client, stakeholders and the solution team

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CLIENT SOLUTION TEAMBUSINESS ANALYST

Underlying Competencies

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Underlying Competancies

Analytical Thinking and Problem

Solving

Behavioural Characteristics

Business Knowledge

Communication Skills Interaction Skills Software

applications

Creative Thinking

Decision Making

Learning

Problem Solving

System Thinking

Ethics

Personal Organization

Trustworthiness

Business Principles and

Practice

Industry Knowledge

Organizational Knowledge

Solution Knowledge

Oral Communications

Teaching

Written Communication

Facilitation and Negotiation

Leadership and Influencing

Teamwork

General Purpose Applications

Specialized Application

The Project Life Cycle

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Knowledge Areas of the BABOK®

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Planning and Monitoring

• Description– Processes, activities and techniques needed– Identification of stakeholders– Monitoring the progress of work– Inputs to project plan

• Will be used:– By Project managers as input to project plan– To coordinate BA activities with other work required

by other resources

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Elicitation

• Description– Outlines stakeholder engagement– How needs will be captured and assessed– Execution of the plan from BA Planning and

Monitoring• The Business Analyst will:

– Document requirements in appropriate format– Confirm information that was elicited

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Management and Communication

• Description– Ongoing and iterative – Parallel with: planning, enterprise analysis and

requirements analysis– Manage communication, issues, change and conflict

• The Business Analyst might:– Manage approvals to documentation– Track versions of documents– Trace requirements through documentation to

implementation

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Enterprise Analysis

• Description– Define and elaborate on the business need– Pre-project activities (business case)– Define high level scope

• Business Analyst ensures:– Alignment with strategic needs and goals– Alignment with technical framework

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Requirements Analysis

• Description– Progressively elaborate on requirements– Methodically, critically, carefully examine solution

definition– Ensure design matches product scope

• Will happen organically throughout the elicitation period

• May schedule time specifically for analysis

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Solution Assessment and Validation

• Description– Assess proposed solutions– Identify best solution– Document gaps and workarounds as well as

customizations to the solution– Data conversion and transitional requirements

• Business Analyst will also– Assess solution after implementation to ensure

benefits from business case were realized

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Certificate in Business Analysis

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Enterprise and Strategic Analysis3 days

Comprehensive Business Analysis Part 24 days

Comprehensive Business Analysis Part 14 days

LEARNING OBJECTIVES• Evaluate business analysis underlying competencies to gain an

appreciation of how Business Analysts add value to an organization• Distinguish and give examples of the differences between business

analysis and project management• Examine the profession, global standards, the professional

organization and trends in the industry• Illustrate an effective requirements management process• Integrate effective writing practices into business analysis

communication and documentation• List and give examples of different requirement types• Describe the steps required to complete a thorough stakeholder

analysis• Produce the elements of a good Requirements Management Plan• Prepare documents like:

― Functional decomposition diagram (Work Breakdown Structure)

― Risk Analysis Plan― Communication Plan

• Interpret how the business analysis activities contribute to overall product/solution

Comprehensive Business Analysis Part 1

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COURSE OUTLINE• Introduction to Business

Analysis• Introduction to Requirements• Communication• Stakeholder Analysis and

Communication Strategy• Requirement Management• Business Analysis Plan

LEARNING OBJECTIVES• Identify advantages and disadvantages of different

elicitation techniques• Elicit requirements using eight different techniques• Design and develop seven types of process models using

appropriate notation symbols• Identify advantages and disadvantages of different

documentation techniques• Document requirements using 11 documentation

techniques• Recognize and utilize six different modeling techniques• Organize and prioritize requirements• Create and present a requirement package

Comprehensive Business Analysis Part 2

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COURSE OUTLINE• Elicitation techniques• Documentation techniques• Requirements Prioritization • Requirements Analysis• Requirements Package

LEARNING OBJECTIVES• Discuss enterprise analysis tasks and techniques• Describe the steps involved in modelling the organizational

structure and its effect on the project• Analyze and document a business problem• Devise a business case• Contrast viable solutions against developed decision criteria• List possible solutions approaches• Evaluate causes through the application of problem analysis

techniques• Isolate major causes of business problem and where to focus

resources• List types of gap analyses• Assess limitations through the creation of a gap analysis• Conduct a Strength Weakness Opportunity Threat (SWOT) analysis• Appraise competitive intelligence through a benchmarking study• Build on previously learned techniques to develop high level

requirements for the business case• Defend business case recommendations

Enterprise and Strategic Analysis

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COURSE OUTLINE• Understanding the business• Confirming Business Problem• Identifying Scope• Identifying Viable Options• Writing and presenting a

Business Case• Benchmarking / Competitive

Analysis• Gap Analysis• SWOT

Toronto:• Comprehensive Business Analysis Part 1: Oct 26−29• Comprehensive Business Analysis Part 2: Dec 8−11• Enterprise and Strategic Analysis: Jan 25−27, 2010

Price: $4,197

Vancouver:

Calgary:

Waterloo:

Halifax:

Certificate Information

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To register or bring this certificate to your organization:

1-800-261-6861www.procept.com

sales@procept.com

Advanced Certificate in Business Analysis

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Electives (min. 3 days)

Virtual Teams (1 day)Testing for the Business Analyst (2 days)

Leadership and Change ( 2 days)

Project Management for the Business Analyst2 days

Analytical Thinking for the Business Analyst2 days

• The Certified Business Analysis Professional™ (CBAP®) designation is increasingly recognized as the benchmark for personnel in a business analysis role. If you are preparing for the examination you should attend our intense preparation course.

• This course is an intense, in-depth “crash” review of the Business Analysis Body of Knowledge (BABOK®) v2 meant to augment your practical knowledge and experience and ready you for the CBAP® exam. This 4-day course covers the tasks and techniques from each knowledge area of the BABOK® but also provides practical experience writing the exam with almost 300 questions completed during the 4 days. In addition, you will receive supplemental exam questions with references to the BABOK®.

CBAP® Preparation Course

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COURSE OUTLINE• Introduction• Underlying Competencies• Techniques• Planning & Monitoring

Knowledge• Management & Communication• Enterprise Analysis Knowledge• Requirements Elicitation

Knowledge• Requirements Analysis

Knowledge• Solution Selection & Validation

Toronto: Oct 5−8Price: $2,199

Speaker:

Terry Aldebert, CBAPaldebert@procept.com

Question and Answer

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For more information:1-800-261-6861www.procept.comsales@procept.com