b4: governance and leadership in the digital era: using technology to improve governance and...
TRANSCRIPT
Drinks sponsors:
Partner sponsor:
Lead sponsor:
Media partner:
Tech partner:
GOVERNANCE AND LEADERSHIP IN THE DIGITAL ERA: USING TECHNOLOGY TO IMPROVE GOVERNANCE AND TRANSPARENCY
CHAIRMEGAN GRIFFITH GRAY HEAD OF PLANNING, DIGITAL AND COMMUNICATIONS, NCVO
SPEAKERSKARL WILDING DIRECTOR OF PUBLIC POLICY AND VOLUNTEERING, NCVO
TESSE AKPEKILEAD GOVERNANCE CONSULTANT,BATES WELLS BRAITHWAITE
WHAT I’M GOING TO TALK ABOUT
1. The external environment for charity leadership
2. Becoming a networked nonprofit
3. The digital trustee
1. THE EXTERNAL ENVIRONMENT FOR CHARITY LEADERSHIP
4
THE BRAVE NEW WORLD OF DOING GOOD
http://w
ww
.bra
dru
gg
les.c
om
/2008/0
5/2
3/b
e-t
he-c
hange-y
ou-
wis
h-t
o-s
ee/
9
http://w
ww
.mirate
linc.c
om
/blo
g/5
-are
as-o
f-in
tere
st-
for-
nonpro
fit-
fundra
isin
g-f
rom
-th
e-m
illennia
l-im
pact-
report
-2012/
http://b
usin
ess.c
ap.c
o.u
k/c
ap-n
ew
sle
tter-
june-2
013/n
ew
s-
confidence-c
ontinues-s
lide
2. BECOMING A NETWORKED NONPROFIT
http://w
ww
.brianpatr
ickw
ad
e.c
om
/rota
ry-inte
rnatio
nal-
min
imal-
art
-poste
rs/
http://www.dailymail.co.uk/news/article-2211691/Martha-Payne-b anned-blogging-
disgusting-dinners-gives-thumbs-breakfast-visits-African-children.html
23
http://w
ww
.beth
ka
nte
r.org
/the-n
etw
ork
ed-n
on
pro
fit/
3. THE DIGITAL TRUSTEE
http://foundationforconsciousliving.com/authenticity/
12 questions about digital for trustees-https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/557962/12_questions_about_digital_for_trustees.pdf
Wired to Govern: a trustee's handbook for the digital revolution -http://www.bwbllp.com/file/wired-to-govern-a-trsutees-handbook-for-the-digital-revolution-pdf
The New Reality - http://thenewreality.info
How to Build a Digital Workforce -https://knowhownonprofit.org/tools-resources/building-a-digital-workforce
PLEASE JOIN NCVOTO GET MORE OF THE INSIGHTS SHARED IN THIS PRESENTATION, AND HELP US TO KEEP SHARING, PLEASE CONSIDER JOINING US!
WWW.NCVO.ORG.UK/ABOUT-US/JOIN-NCVO
IMPACT ON GOVERNANCEUSE OF SOCIAL MEDIA AND OTHER ELECTRONIC MEDIA WILL
HAVE AN IMPACT ON RANGE OF GOVERNANCE ISSUESDecision making
Scheduling meeting (Doodle, When is good etc)
Board Portals
Meetings – board books (Google drive, Drop box etc)
Virtual meetings
Risk management
Communicating more effectively
Code of Conduct
Induction, Training and development
Innovation & Creativity
Behaviours
Guidelines
Good practice and legal implications: Digital agenda
Recruitment and selection – widening the reach
– Strategic development & implementation
–Brand, reputation
THE IMPACT OF DIGITAL
Question: What is the impact of digital on the organisation strategy?
Question: What is the quality and effectiveness of your digital presence?
Question: What is the impact of digital in the boardroom on trustee engagement?
Question: How can the board support the organisation as it embraces technological development?
Question: Has the board/staff/volunteers adopted a digital strategy?
IMPACT…• Managing your charity; consider digital trends
• Positioning for uncertain and challenging times
• Culture and Values
• Transparency & disclosure
• Collaboration
• Crisis response
• Trustee mix – include trustees with this perspective in your audit of trustee profile
• Service delivery (delivering online services effectively)
• The trustee role and the board
BOARD DECISION MAKING
At common law, company directors have power to make decisions outside meetings but these decisions must be unanimous
It is advisable to have express provisions in governing document
BOARD DECISION MAKING BY EMAIL
If there is no express power, advisable to ratify the decision at the next board meeting
Are there alternative ways to make decisions between meetings?
• ad hoc or standing committees
• written resolutions
• delegation to executive teams
• telephone conference calls
BOARD MEETINGS BY CONFERENCE CALL
Express provision in governing document advisable
If none, the means used must allow trustees to both hear and see each other ( CC48 Charities and Meetings)
BOARD MEETINGS BY CONFERENCE CALL
Express provision in governing document advisable
If none, means used must allow trustees to both hear and see each other ( CC48 Charities and Meetings)
RISK MANAGEMENT
• Risk of defamation
• Data subject access requests
• Fundraising - security for on line giving
• Security of personal data (authentication/verification/One Time Passwords?)
• Safeguarding issues
• Adopt an innovation strategy
APPLICATION OF CODE OF CONDUCT
Principles are the same but increased impact (eg making decisions quickly, and considering them properly)
Rules of the road are essential
Confidentiality
Tweeting during/after board meetings ?
Respect collective responsibility
Maintain Integrity and values
How far use of social media in private life relevant ?
Offer relevant training linked to appropriate strategies.
Minimise possibilities of bullying and harassment
GUIDELINES ON OTHER MATTERS
Security of trustees’ accounts
Procedures for tweeting on behalf of charity by trustees
Wired to govern (a trustee handbook for the digital revolution – Onboard publication)
Charity Commission Guidance: Making digital Work: 12 questions for trustees to consider
CONSIDER…
What about trustees who cannot or will not use new technology ?
Chairing virtual meetings.
Monitoring how effective digital is; How engage are the trustees? How can they be better engaged?
What level of investment is required to achieve digital objectives?
The Innovation Code (Jeff Degraff)
What Social Media Personality Are You? (Understand how you see the world www.stretchforchange.com): Facebook personality/Yelp personality/Twitter personality? LinkedIn personality.
MORE INFORMATION
Drinks sponsors:
Partner sponsor:
Lead sponsor:
Media partner:
Tech partner:
BWB10 Queen Street PlaceLondon EC4R 1BETel: 020 7551 7723Fax: 020 7551 7800E-mail: [email protected]: www.bwbllp.com