b-tek indicator quarter 3 2014
DESCRIPTION
ÂTRANSCRIPT
VOLUME 5 ISSUE 3
THE
INDICATORB-TEK SCALES QUARTERLY PUBLICATION
PAGE 6
PAGE 4
WHO IS B- TEK? TECHNICALCORNER
Is there a particular product you would like to see featured in the next Technical Corner?Email Jason Paulus at [email protected]. Please title the email Technical Corner.
TABLE OF CONTENTS
COVER STORY
HAVE A TECHNICAL QUESTION?
VOLUME 5 ISSUE 3STANDARD TRUCK I/O
ANNOUNCEMENTS
WHO IS B- TEK?
TECHNICAL CORNER
3RD QUARTER REVIEW
DD Standard Truck I/OB-TEK is proud to announce an updated version of our standard Truck I/O software for the DD series of indicators. We have added many new features that give the distributor the power to modify the application as needed to accommodate a larger spectrum of processes. Some of the new features we’ve added are:
• Emailingoftickets • Easyremotescoreboardconfiguration • Customoutputstringconfiguration • 1clicktrafficlightinstallation • Unlimitedcustompromptsanddatacollection • Andmore
Contact your local B-TEK Sales Representative to learn more about the exciting new features.
WHO IS B- TEK?
2
3
4
6
6
7
2
B-TEK Scales want to see your BEST Industry specificphoto(s)ofaB-TEK Truck Scale or any B-TEK product. Industries suchas;Aggregates, Agricultural,Chemicals,Scrap,Steel, Transportation,orWaste specificphotoscouldwin
you a $25.00 gift card to the place of your choice.
Please email all entries to Ashley Moore at [email protected] and title your email Photo Contest.Also,makesureyourcontactinformationisinyouremail,sowecanletyouknowyou have won.
Pleasesubmityourphoto(s)byFriday,November7,2014.AwinnerwillbeannouncedandcontactedonWednesday,November12,2014.
By submitting a photo(s), each entry grants the unlimited, non-exclusive, right to modify, create works of, edit, post, publish and/or otherwise use the photograph as needed. When submitting a photo please do not include individuals as they will not be accepted into the contest.
B-TEKhasfiverefurbishedtruckscale sections available that have beeninthefieldasprototypesfor approximately18months.
These5sectionsarea70’x11’ Centurion that can be provided inAnalogorDigitaltechnology.
Please contact your local B-TEK ScalesRepresentativetofindoutmore about these refurbished truck scale sections.
ANNOUNCEMENTS
2014 PHOTO CONTEST REFURBISHED
The DD Series of Weighing Terminals can now print custom tickets directly to a printer on thenetwork,just like a
computercan.Normally,PCsoftwareisrequiredtointerpretthe data and handle the printing of the information. The DD Terminal eliminates the need for PC hardware as it communicates directly with your printer.
Alldistributorsshould be receiving new price books in the next four to six weeks. Some highlights of this new price book include
standard galvanized pricing for Centurion Truck Scales and full range of systems hardware and components.
Please call your local B-TEK Representative to learn more about these new developments.
3
GREG DUPUYTechnical Support
JASON PAULUSTechnical Support
BEN HOLLOWAYSystems Engineer
JOSH MCMULLENWarranty Support
BRYAN SNYDERTechnical Support
JOHN KNAPSKITechnical Support
MIKE FAIELLOTechnical Support
SEAN BRAZILLSenior Systems
Engineer
PHIL WILLIAMSSystems Engineer
BRIAN WHEATLEYSenior Systems
Engineer
Duetothegrowthofourindicatorandsystemsdivisions,we’vereorganizedoursupportstructure and processes to make sure someone is always available to assist you. To guarantee a live support representative,youmustcallourmainofficeandaskforsupport.Ifyou’relookingforsomeone specific,weaskyoustillcallourmainlinesooursupportstaffcaneitheraddressyourneedorpromptlyroutetheissuetotheappropriateparty.Mostimportantly,ifyoucallcellphonesdirectly,we cannot guarantee response times as some of our technicians are routinely on-site with customers. Belowyouwillfindourtalentedsupportstaffwaitingtoassistyou.
TO REACH ONE OF OUR TECHNICAL EXPERTS, CALL US AT 1.800.266.8900
4
SALES TEAM
INSIDE SALES SHIPPING
ENGINEERING PRODUCTION
ERIC WOLFEWestern
Regional Manager
MIKE CUDNIKEngineering
Manager
JASON AMMERMANNorthEast
Regional Manager
RAY BLOOMSales
Coordinator
MATT MULINEXHeavy
Capacity
STEVE MYERSSouth East
Regional Manager
JULIE ROBINSONLight
Capacity
JAMESON WARDLight
Capacity
ERIK HANSENMid-West
Regional Manager
ABE SCHAFFERHeavy
Capacity
JR PATTERSONPlant
Manager
RICK SPRADLINGGeneral Manager
TONY MCMENOMYMid-South
Regional Manager
JAKE DALEShipping & Receiving
RYAN OAKLEAFProductionManager
B-TEKScales,LLC.hasahighlytrainedstaffofsalesprofession-als,distributorsandmanufacturingprofessionalstoprovideour customers with a single source for all your weighing needs. With multi-generational experience, the B-TEK Scales team bringsover80yearsofindustryknow-howtothetable.Thatlongterm knowledge of the weighing industry enables our company to focus on bringing new and innovative solutions to our custom-ers. Our objective is to increase your company’s productivity by providing exceptional customer service and state-of-the-art weighingequipment.
LAUREN GROVESOffice
Administrator
BRETT KAUFMANNationalSales
Manager
5
DiLink System Troubleshooting Tips
TECHNICAL CORNER With
Jason Paulus
Excitationvoltagecanbe7.2VDCor10VDCdepending on the version of the DiLink board. EithertheUserMenuDiagnosticsorSetupmenu/Scale:Digital/Test menu can be used to aid in troubleshooting.
TheinternalcountsintheTestmenuare“live”,meaning load cells can be plugged and unplugged for troubleshooting without the need to cycle power on the indicator.
Ifaloadcellpositionisshowing“noconnection”,a simulator can be wired to it. If it works with the simulator,thenthereisaloadcellproblem.Ifitdoesnot,thenthereisaproblemwiththeDiLinkboard.
The load cells themselves are not addressed. This means that if diagnostics show cell#3 is reading “no connection”,cell#3andcell#4canbeswapped.Iftheproblemmovestoposition#4inthediagnosticsmenu,thentheloadcellistheproblem.Iftheproblemremainsinposition#3,thentheDiLinkboard is the problem.
Uploading Calibration to Replacement Indicator:
UnderDigitalScaleParameters,setthenumberof load cells to the correct value. Indicator should powerupwitherror-08-onthedisplay.TheUserMenu Diagnostics should show readings for all load cells.
Perform Setup Menu/Scale:Digital/Terminal Data Reinstatement. Scale should now be functional.
Downloading Calibration to Replacement DiLink Board:
SetDIPswitchesasrequiredonDiLinkboard.Indicatorshouldpowerupwith-08-onthedisplay.TheUserMenuDiagnosticsshouldshowreadingsforall load cells.
Perform Setup Menu/Scale:Digital/Terminal Data Storage. Scale should now be functional.
Defaulting DiLink Board:
Positions on the DiLink board must be defaulted one at a time. Disconnect all load cell connections from the board except for the one to be defaulted. Ex: to default position 3:Unplugcells,1and2.Leavecell#3connectedin the #3 position. Disconnect everything after #3. Perform Setup Menu/Maintenance/Cell Emergency Routine.PressDEFAUsoftkey,followedbyYES.
Ghosting a load cell:
In case of loadcellfailure,thesystemcanbereturned to service temporarily. Jumper the SIG pins on the DiLink board as shown:
+SIG(failedcell)..…+SIG(oppositecell,samesection)
-SIG(failedcell).…...-SIG(oppositecell,samesection)
6
Upcoming Trade Show
3rd Quarter ReviewwithBrett Kaufman
OAIMA ATTENDING WITH DEALERNovember13-14,2014Columbus,OH
TheOhioAggregates&IndustrialMinerals Association(OAIMA)isthetradeassociationinOhio that represents all of the state’s miningoperations,exceptcoal.Theseincludemostlyconstruction materials both natural and manmade.
WORLD OF ASPHALT/AGG1 EXHIBITINGMarch17-19,2015Baltimore,MD
WorldofAsphalt,andtheco-locatedAGG1 AggregatesAcademy&Expo,willfeatureleadingmanufacturersandserviceproviders,showcasingtheir newest products and technologies aimed at theaggregates,asphalt,pavementmaintenanceandtrafficsafetyindustrysectors.
Quarter 3 has been strong for us on many levels here at B-TEK. We have seen an increase from someindustrieswhichhadotherwisebeendormantforthefirstpartof2014.AcoupleofthelargerindustrieswhichhelpedcontributetoourstrongquarterareparticularlyfocusedaroundWasteand Agriculture.Wehavecontinuedtotargetnewconstructionandcapitalspendinginbothoftheseindustries and have seen our year-long efforts reap dividends in the period from July – September. Ifthelaginspendingfromthebeginningof2014continuestocatchup,whichwebelieveitwill,weshouldseepositiveprospectsthroughtheendofNovembernotonlyintheseindustriesbutour business as a whole.
We have seen the introduction and continued developmentofourEndurance-ATTruckScalegive B-TEK opportunities into new markets where we previously weren’t able to compete. The response from this new product has been extremely positive as it not only has provided a more affordable solution but it has also helped many distributors to gain a “starting point” for introducing B-TEK to the market. Please call your local B-TEK Representative to learn more about theEndurance-ATTruckScale.
Asalways,weappreciateyoursupportandwouldliketohearanyfeedbackastohowwecan improve and make your business run better each day.
Brett KaufmanNationalSalesManager
7
1510MetricAveSWCanton,OH44706