10. service delivery and budget implementation plan … · 2016/2017 quarter 1 target as at 30...

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10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN REPORT AS AT 30 SEPTEMBER 2016 (2/10/1/19) (Circulated separately under cover of letter dated 2016-10-24) The Executive Committee noted progress report on the status of the implementation of the 2016/17 Service Delivery and Budget implementation Plan. The Portfolio Committees were then tasked to scrutinize their areas of jurisdiction to identify performance gaps, if any, and thereafter determine and report corrective measures to the Executive Committee. On this basis, COMMITTEE RECOMMENDS: That in terms of the Municipal Finance Management Act No. 13, wherein it is stated that performance against output and goals of the Service Delivery and Budget Implementation Plan must be measured on quarterly basis during a financial year, the Service Delivery and Budget Implementation Plan for the quarter ended 2016-09-30, be noted and be submitted to the respective Portfolio Committees to perform an oversight role and monitor the performance of Departments in order to take steps to ensure set targets of projects are achieved in the upcoming quarters.

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Page 1: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN REPORT

AS AT 30 SEPTEMBER 2016 (2/10/1/19)

(Circulated separately under cover of letter dated 2016-10-24)

The Executive Committee noted progress report on the status of the implementation

of the 2016/17 Service Delivery and Budget implementation Plan. The Portfolio

Committees were then tasked to scrutinize their areas of jurisdiction to identify

performance gaps, if any, and thereafter determine and report corrective measures

to the Executive Committee.

On this basis,

COMMITTEE RECOMMENDS:

That in terms of the Municipal Finance Management Act No. 13, wherein it is stated

that performance against output and goals of the Service Delivery and Budget

Implementation Plan must be measured on quarterly basis during a financial year,

the Service Delivery and Budget Implementation Plan for the quarter ended

2016-09-30, be noted and be submitted to the respective Portfolio Committees to

perform an oversight role and monitor the performance of Departments in order to

take steps to ensure set targets of projects are achieved in the upcoming quarters.

Page 2: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Plan Name Number of

Projects

Achieved

Number of

Projects Not

Achieved

Annual

Projects

Not

Applicable

(No target in

Q1)

Achievement Rate

(%)

Develop and Sustain our Spatial, Natural and Built

Environment

19 1 1 0 95%

Plan 3 Creating a Quality Living Environment Sibusiso Sithole 48 17 12 16 1 61.29%

Plan 4 Fostering a Socially Equitable Environment Dr Musa Gumede 41 27 12 2 0 48%

Creating a Platform for Growth,Empowerment and Skills

Development

30 1 3 5 96.77%

Plan 6 Embracing our Cultural Diversity,Arts and Heritage Dr Musa Gumede 25 21 3 1 0 87.50%

Plan 7A Good Governance and Responsive Local Government Mr Sipho Cele 49 26 8 2 13 76.47%

Plan 7B Good Governance and Responsive Local Government Sibusiso Sithole 86 59 15 0 12 79.73%

Financially Accountable and Sustainable City 22 21 10 1 51.16%

282 97 38 34 74.02%

eThekwini Municipality Organisational Performance SDBIP

2016/2017

SDBIP REPORT AS AT 30 September 2016

SUMMARY OF

PLANS

61 24

Plan Number Plan Owner Total number of

Projects

Plan 1 Musa Mbhele 21

3 2 71.76%

Plan 5 Dumisile Nene 39

Plan 2 Developing a Prosperious, Diverse Economy and

Employment Creation

Musa Mbhele 90

Plan 8 Krish Kumar 54

Overall Achievement 453

Page 3: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

Lihle Phewa 1.1.1. Spatial

Development

Framework Review

Helene

Epstein

% SDF 16/17 major review

completed

0 0 A

1.1.2.1. Cato Ridge

Local Area Plan

Review

Ashena

Ramloutan

% CR Land Use Management

scheme complete

20 16 L

1.1.2.2. Vulamehlo

Local Area Plan &

Scheme Phase 1

Nelisiwe

Mngadi

% Status quo analysis

complete

25 25 J

1.1.3.1. MR 577

Corridor Plan &

FAP

Lekha Allopi % MR577 Corridor Land Use

Management Scheme

complete

25 25 J

1.1.3.2.

Nsimbini/Golokodo

Formalisation

Phase 1

Nelisiwe

Mngadi

% LUM Framework complete 25 25 J

1.1.3.3.

Waterfall/Inanda

Rd FAP & Scheme

phase I

Francis

Ngcobo

% Conceptual Framework

complete

25 25 J

Lihle Phewa 1.1.4. Undertake

Special Projects

Lekha Allopi 1.1.4.1. Central &

Resevoir Hills

Scheme Review

Justin Rajan % Draft Central & Resevoir

Hills Scheme review

complete

25 25 J

Lihle Phewa 1.1.5. Undertake

Special Projects

Lihle Phewa 1.1.5.1. LUM

Awareness

Shikar Singh % LUM awareness brochure

complete

25 25 J

Plan 1 :Develop and Sustain our Spatial, Natural and Built Environment

Plan Owner: Musa Mbhele

1.1. Develop and

Implement a

sustainable and

integrated spatial

planning systemLihle Phewa 1.1.2. Preparation

of Local Area Plans

Helene

Epstein

Lihle Phewa 1.1.3. Preparation of

Functional Area

Plans

Helene

Epstein

Page 4: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

Debra Roberts 1.2.1. D'MOSS

(Durban

Metropolitan Open

Space System) and

Finescale

Systematic

Conversation

Planning (SCP)

Richard Boon 1.2.1.1. Publish

and maintain

D'MOSS and the

finescale

Systematic

Conservation Plan.

Cameron

Mclean

% 1. Subject to Council

approval, publish a new

version of D'MOSS as part of

the town planning schemes.

2. Publish a Biodiversity

Sector Plan. 3. Update the

input layers for the

Systematic Conservation

Assessment (SCA). 4.

Incorporate D'MOSS and the

SCA into the hierarchy of

municipal plans as required.

25 25 J

1.2.2.1. Working on

Fire

Bongani Zungu % Fire and Invasive Species

Control: Construction of new

Ecology Base at Assagay

10 10 J

1.2.2.2. Community

Reforestation

Programmes

Errol Douwes % Community Reforestation

Programmes: Construction

of Reforestation Hub and

Weir, and purchase of plant

and equipment

15 15 J

Debra Roberts 1.2.3. Land

Acquisition and

rezoning to secure

critical

environmental

assets

Richard Boon 1.2.3.1. Acquire

land identified for

possible acquisition

Bhekizizwe

Mdletshe

% Select sites for acquisition

and obtain authority and

purchase land. 100% of

budget spent by the end of

the financial year.

25 25 J

Debra Roberts 1.2.4. Regular state

of biodiversity

reporting

Richard Boon 1.2.4.1. Annual

State of

Biodiversity report

produced

Natasha

Govender

% Production of annual State of

Biodiversity report.

40 40 J

1.2. Ensure the long

term sustainability of

the natural resource

base

Debra Roberts 1.2.2. Large scale

programmes for

implementation of

biodiversity and

climate protection,

and for green job

creation

Errol Douwes

Page 5: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

1.2.5.1. Strategic

Environmental

Assessment (SEA)

Joanne

douwes

% 1) Begin implementation of

the SEA, based on

outcomes from the initial

'pilot projects'; 2) Finalise the

appointment of a stakeholder

engagement professional; 3)

Undertake relevant

engagement with the

municipal project steering

committee; 4) Ensure that

initial findings are

appropriately integrated into

the next review of the Spatial

Development Framework.

25 25 J

1.2.5.2. Durban's

100 Resilient Cities

Programme

Joanne

douwes

% 1) Identify systemic

intervention points that could

have catalytic impact across

multiple resilience focus

areas; 2) Convene resilience

charrettes to identify

initiatives for action for each

intervention point;3) Engage

with relevant stakeholders

to prioritise initiatives and

develop workplans; 4)

Finalise Durban's Resilience

Strategy ; 5) Complete

compulsory work elements

as required by 100RC; 6)

Reflect on key learnings

from the pilot projects that

have been undertaken as

part of Durban's 100RC

Programme.

25 25 J

Sbu Ndebele 1.3.1. Meet

scorecard stipulated

processing time

frames for

applications

Richard

Holgate

% 99% applications submitted

are on target in terms of

National Building

Regulations (30 days for

applications less than 500m2

and 60 days for applications

greater than 500m2)

99 100 J

1.3. Manage and

regulate the built

environment

1.2. Ensure the long

term sustainability of

the natural resource

base

Debra Roberts 1.2.5. Influence city

planning to address

environmental

sustainability and

resilience

Joanne

douwes

Page 6: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

Sbu Ndebele 1.3.2. Enhance

signage

opportunities on

Council owned

assets and provide

support to Citywide

Programs (a) Clean

My City Campaign

(b) UMZ

Ntombi

Maema

% Two advertising tenders

published represented as

25%*4=100%

25 25 J

Sbu Ndebele 1.3.3. Inspect all

completed buildings

and initiate the

process for the

valuation of buildings

for rating purposes

within 30 working

days from date

eligible for valuation.

Daniels

Pentasaib

% Inspect all completed

buildings and initiate the

process for the valuation of

buildings for rating purposes

within 30 working days from

date eligible for valuation.

100 100 J

Sbu Ndebele 1.3.4. Provide an

Enforcement and

Prosecution

response to Citywide

Programs (a)

Clean My City

Campaign (b)

UMZ

Abdull

Domingo

% A full statement or spot

summons submitted to Metro

Police within 21 days for

100% of all prosecuted

cases.

100 100 J

Debra Roberts 1.4.1.

Implementation of

the Durban

Adaptation Charter

(DAC).

Sean

O'donoghue

% Refocus DAC work

programme with local &

international partners

25 25 J

Debra Roberts 1.4.2. Development

of the Durban

Climate Change

Strategy

Sean

O'donoghue

% Develop work programmes

DCCS themes

25 25 J

1.3. Manage and

regulate the built

environment

1.4. Develop and

implement a

Municipal Climate

Protection

Programme

Page 7: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of Verification/Evidence Comment

Lihle Phewa 1.1.1. Spatial

Development

Framework

Review

Helene

Epstein

Annual Reporting

1.1.2.1. Cato

Ridge Local

Area Plan

Review

Ashena

Ramloutan

Due to the

demands of the

study area and the

numerous internal

departmental

requirements the

process of

finalising the

Concept Plan is

more challenging

and requires

additional time in

order to ensure a

Concept Plan that

intergrates the

requirements of all

departments.

Run processes

coherently to catch

up and meet

project targets.

Situational Analysis Report, Meeting minutes, Agenda, Attendance Register,

Draft Concept Plan uploaded on EPMA.

1.1.2.2.

Vulamehlo

Local Area Plan

& Scheme

Phase 1

Nelisiwe

Mngadi

Final TOR, Emails, TOR comments from Internal departments uoloaded on

EPMA.

1.1.3.1. MR

577 Corridor

Plan & FAP

Lekha

Allopi

Attendance register uploaded on the EPMA. The other evidence is kept in Lekha

Allopi's Office as it cannot be uploaded on the EPM system

1.1.3.2.

Nsimbini/Golok

odo

Formalisation

Phase 1

Nelisiwe

Mngadi

Final TOR, Emails, TOR comments from Internal departments(Evidence to be

obtained in Siauree's office)

1.1.3.3.

Waterfall/Inand

a Rd FAP &

Scheme phase

I

Francis

Ngcobo

TOR,Bid Spec Report andClarification meeting presentation and Minutes and

attendance register,Advert (Evidence to be obtained in Siauree or Sindi's Office).

Lihle Phewa 1.1.4.

Undertake

Special

Projects

Lekha

Allopi

1.1.4.1. Central

& Resevoir Hills

Scheme

Review

Justin

Rajan

Bid Spec Report, Bid Spec agenda uploaded on EPMA.

Plan 1 :Develop and Sustain our Spatial, Natural and Built Environment

Plan Owner: Musa Mbhele

1.1. Develop

and

Implement a

sustainable

and

integrated

spatial

planning

system

Lihle Phewa 1.1.2.

Preparation

of Local Area

Plans

Helene

Epstein

Lihle Phewa 1.1.3.

Preparation

of Functional

Area Plans

Helene

Epstein

Page 8: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of Verification/Evidence Comment

Lihle Phewa 1.1.5.

Undertake

Special

Projects

Lihle

Phewa

1.1.5.1. LUM

Awareness

Shikar

Singh

LUM Awareness Brochure submitted to PME

Debra

Roberts

1.2.1.

D'MOSS

(Durban

Metropolitan

Open Space

System) and

Finescale

Systematic

Conversation

Planning

(SCP)

Richard

Boon

1.2.1.1. Publish

and maintain

D'MOSS and

the finescale

Systematic

Conservation

Plan.

Cameron

Mclean

Public process completed, this included a meeting with the Amakhosi Forum.

D’MOSS report for Schemes was presented to the Municipal Planning Tribunal

for consideration on 09/09/2016 with authority confirmed on 30/09/2016. A

presentation was given to the planning team from Tongaat Hullet Developments

regarding the methodology used in arriving at the new D’MOSS layer. 2.

Biodiversity Sector Plan (BSP) has been drafted and initiation meeting for the

BSP Implementation Strategy has been scheduled. 3. The SCA task team met

and created the workflow for the year. A meeting was held with Petri Swart in

order to understand the various photogrammetric products available for the

mapping of the SCA. Interactions with the data mangers of the Animal

Demography Unit and iSpot have taken place in order to increase the

biodiversity feature data. Cameron McLean and Lyle Ground have produced a

geodatabase for the integrated land-use/vegetation layer. Re-mapping of said

layer has commenced using the 2015 aerial imagery. A meeting was held with

the SCA technical team and the Restoration Ecology Branch to discuss the

development of a task team to drive the alignment of the two workflows

(particularly in relation to areas for management and restoration). 4. Project

planning meeting has been held with the Strategic Framework Planning Branch.

Comments have been submitted for the Terms of Reference for the Vulamehlo

FAP, LAP and draft scheme and for the Nsimbini/Golokodo Formalisation

Scheme. Cliffdale: Attended the Cato Ridge LAP Review Status Quo meeting on

the 15th July 2016. Provided comment, on behalf of the EPCPD, on the Cato

Ridge LAP Review Status Quo (evidence attached). Shongweni: Made comment

on, and provided data for, the Precinct C Land Use Management Scheme:

Situational Analysis Report (2 x email correspondence threads attached for

evidence).

Biodiversity Sector Plan and

presentation to Tongaat Hulett too large

to upload. GIS shapefiles cannot be

uploaded. Can be provided by R Boon

1.2.2.1.

Working on Fire

Bongani

Zungu

Report sent to ECOD seeking authorisation to initiate the procurement process

together with supply chain and Architecture. Evidence uploaded on EPMA.

The report was presented at the Chair's

meeting of the ECOD for inclusion into

the ECOD Committee

1.2.2.2.

Community

Reforestation

Programmes

Errol

Douwes

Meeting minutes, cost report, Bid Spec reports (Evidence uploaded on the

EPMA).

1.1. Develop

and

Implement a

sustainable

and

integrated

spatial

planning

system

1.2. Ensure

the long term

sustainability

of the natural

resource

base

Debra

Roberts

1.2.2. Large

scale

programmes

for

implementati

on of

biodiversity

and climate

protection,

and for green

job creation

Errol

Douwes

Page 9: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of Verification/Evidence Comment

Debra

Roberts

1.2.3. Land

Acquisition

and rezoning

to secure

critical

environment

al assets

Richard

Boon

1.2.3.1. Acquire

land identified

for possible

acquisition

Bhekizizwe

Mdletshe

Acquisition database, meeting agenda, emails to Real Estates, office memo to

Real Estates and Survey Departments, letters to landonwers (evidence

uploaded on EPMA).

The properties to be acquired in the

2016/2017 financial year have been

selected. The budget has been

confirmed with the Accountant. The

report to Council has been drafted and

is in circulation for signatures.

Handplans and drawings have been

requested from Survey Department.

Requests for valuations have been

submitted to Real Estates’ Valuations

and Acquisitions Department.

Negotiations with landowners are

currently underway. The Environmental

Liaison meeting was held with Real

Estates to confirm 2016/2017

acquisitions and progress made so far.

Debra

Roberts

1.2.4.

Regular state

of biodiversity

reporting

Richard

Boon

1.2.4.1. Annual

State of

Biodiversity

report

produced

Natasha

Govender

Data has been collected from most sources. The text for the State of Biodiversity

Report has been produced. Procurement has begun for the design, layout and

printing of the document (evidence uploaded on EPMA).

The responsible official has taken

maternity leave and this is likely to

impact on completing by the end of the

year. The Department is not receiving

input of data from the Parks

Department even though this has been

requested a number of times.

1.2.5.1.

Strategic

Environmental

Assessment

(SEA)

Joanne

douwes

The pilot project to test the methodological approach has been completed. A

stakeholder engagement plan report was developed and the tender process to

appoint a service provider for implementation is currently underway. The

stakeholder engagement component of work was not originally anticipated to be

so significant and therefore a more comprehensive procurement process has

been necessary (evidence uploaded on EPMA).

1.2.5.2.

Durban's 100

Resilient Cities

Programme

Joanne

douwes

Further stakeholder engagement and additional research has been undertaken

to deepen understanding around the two emerging Resilience Building Options

for Durban. A second resilience charrette discussion was held in September,

and further work has been undertaken to consolidate resilience building

interventions emerging for the two emerging Resilience Building Options

(evidence uploaded on EPMA).

Sbu

Ndebele

1.3.1. Meet

scorecard

stipulated

processing

time frames

for

applications

Richard

Holgate

Consolidated stats, Central regional stats (July, Aug, Sept), Central PlanTracker

report, application form, receipt, decision report, refusal notice, approval stamp

dated (Evidence uploaded on EPMA).

1.3. Manage

and regulate

the built

environment

1.2. Ensure

the long term

sustainability

of the natural

resource

base

Debra

Roberts

1.2.5.

Influence city

planning to

address

environment

al

sustainability

and

resilience

Joanne

douwes

Page 10: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of Verification/Evidence Comment

Sbu

Ndebele

1.3.2.

Enhance

signage

opportunities

on Council

owned

assets and

provide

support to

Citywide

Programs (a)

Clean My

City

Campaign (b)

UMZ

Ntombi

Maema

BAC Report, BAC Minutes, Approval of Street Pole Advertising Contract

(evidence uploaded on EPMA).

Sbu

Ndebele

1.3.3. Inspect

all completed

buildings and

initiate the

process for

the valuation

of buildings

for rating

purposes

within 30

working days

from date

eligible for

valuation.

Daniels

Pentasaib

793 applications out of 793 initiated for valuation of buildings for rating purposes

within 30 days from date eligible for valuation. Evidence with Project Manager as

file is too large.

Sbu

Ndebele

1.3.4.

Provide an

Enforcement

and

Prosecution

response to

Citywide

Programs

(a) Clean My

City

Campaign

(b) UMZ

Abdull

Domingo

The Metro Police Fines Processing System, The BPM Data Base, Hard Copies

in Prosecution Jackets, the enforcement officer's (EO)Diary

KPI achieved with challenges due to an

EO on Sick Leave/AWOL for a long

period. Disciplinary steps instituted

against EO

Debra

Roberts

1.4.1.

Implementati

on of the

Durban

Adaptation

Charter

(DAC).

Sean

O'donogh

ue

The evidence to be submitted for this KPI is the DAC annual report. It will be

submitted upon its completion by the 4th Quarter. meeting minutes outlining

planning for the production of the DAC annual report are available for inspection

if required.

1.3. Manage

and regulate

the built

environment

1.4. Develop

and

implement a

Municipal

Climate

Protection

Programme

Page 11: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of Verification/Evidence Comment

Debra

Roberts

1.4.2.

Development

of the Durban

Climate

Change

Strategy

Sean

O'donogh

ue

Evidence to support progress made with the GEC research programme includes

minutes from the Steering Committee meeting. This quarter's performance

report will be available in the next quarter.

Implementation of the Global

Environmental Change research

programme in support of the

biodiversity Theme of the DCCS is

proceeding smoothly. A FRACTAL

postdoctoral researcher is being

contracted to oversee the development

of long-term monitoring programmes for

the Municipality.

1.4. Develop

and

implement a

Municipal

Climate

Protection

Programme

Page 12: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

Ajiv Maharaj 2.1.1. Providing a

strategic economic

framework

Pumla Jali 2.1.1.1. LED Planning in

Informal Settlement

Precincts

Pumla Jali % LED Planning

Report

25 25 J Progress Report

2.1.2.1. Produce

Quarterly EDGE

Publications

Tshegang

Chipeya

% 4 Publications

(100%)

25 25 J Evidence uploaded on

the EPMA System

2.1.2.2. Organize

Quarterly EDGE

Seminars/ events

Tshegang

Chipeya

% 4 Seminars

(100%)

25 25 J Evidence uploaded on

the EPMA System

More Evidence is

available at the

Department on

request

2.1.2.3. State of the

Economy Report

Presentation

Tshegang

Chipeya

% Electronic

Report

0 50 J Evidence uploaded on

the EPMA System

Please provide reason

for over-achieving

2.1.3.1. Innovation

Challenge 2017

Aurelia Albert % Close-out

report

0 0 A

2.1.3.2. Innovation:

Establishment of SPV

and Programme Office

Aurelia Albert % Legal

documents and

draft plan

0 0 A

2.1.3.3. Youth

Innovation and

Entrepreneurship

Strategy

Aurelia Albert % TOR, draft

strategy

0 0 A

2.2.1.1. Implementation

of standard & alternative

Durban Investment

Promotion marketing

Farah Dawood % Full annual

budget

invested

innovatively in

investment

marketing

channels by

year end

25 25 J Evidence Uploaded on

the EPMA System

2.2.1.2. Joint Durban

Investment Campaign to

the diplomatic

community in Durban

Farah Dawood % To continue an

activated

campaign of

engaging

with/presenting

to selected

Foreign

Missions

25 25 J Evidence Uploaded on

the EPMA System

2.2.1.3. An independent

Durban Investment

Promotion Website

Farah Dawood % A larger &

refreshed

Durban

Investment

Promotion

presence on

multiple web

platforms with

the assistance

of

communication

s unit

25 25 J Evidence Uploaded on

the EPMA System

Russell Curtis 2.2.2. Foreign Direct

Investment Strategic

Action Plan

Russell Curtis 2.2.2.1. Continue

implementation of

Foreign Direct

Investment Strategy &

Action Plan

Joseph

Mazibuko

% Implement 2

key

interventions

within the FDI

Strategy &

Action Plan

Programme by

year end

(100%)

25 25 J Evidence Uploaded on

the EPMA System

2.1. Provide

Economic

Intelligence

and a

Strategic

Economic

Framework

Ajiv Maharaj 2.1.2. Provide

economic intelligence

Tshegang

Chipeya

Ajiv Maharaj 2.1.3. Facilitation of

Innovation Programme

`

Russell Curtis 2.2.1. Investment

Promotion and

Marketing

Farah

Dawood

Plan 2 :Developing a Prosperous, Diverse Economy and Employment Creation

Plan Owner: Musa Mbhele

Page 13: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

2.2.3.1. BR&E Program

extension in newly

targeted area

Sibusiso

Makhathini

% Extended

Program in

current area

with

Businesses

structure

engaged/forme

d & Council line

Depts. locked

in by year end

25 25 J Evidence Uploaded on

the EPMA System

2.2.3.2. Re-capacitate &

Re-activate the Existing

Business Investor

Engagement Strategy &

Action Plan

Kajal Singh % To have

activated the

Plan in respect

of selected Key

Investors by

Year End

25 25 J Evidence Uploaded on

the EPMA System

Russell Curtis 2.2.3. Local existing

Investor Support

Russell Curtis

Page 14: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

2.2.3.3. BBBEE

Framework for Flagship

Projects

Sibusiso

Makhathini

% Distribution of

the Framework

to selected

Flagship

Project

Principals &

engagement

with 2 Project

Sponsors by

Year End to

secure their

customised

Framework

Plans

25 25 J Evidence Uploaded on

the EPMA System

2.3.1.3. Centrum Site

Development

Afika Ndima % Implementation

of Economic

Impact

assessment

study

10 0 L Not Reported

Musa Mbhele 2.3.2. Cornubia Steven

Angelos

2.3.2.1. Cornubia Retail

Facility

Steven Angelos % Construction of

Retail Facility

0 0 N/A

Musa Mbhele 2.3.3. Warwick

Development

Themba

Masimula

% Approved Plan

with supporting

documents

25 0 L Not Reported

Musa Mbhele 2.3.4. Inner-City LAP,

Regeneration Strategy

& Implementation Plan

Zakhi Mkhize % Draft Inner-City

Regeneration

Strategy

30 0 L Not Reported

Takalani

Rathiyaya

2.4.1. Automotive

Sector Development

Support

Ravesha

Govender

2.4.1.1. Automotive

Sector Development

Programmes

Ravesha

Govender

% Facilitate the

Implementation

of Automative

Sector

Development

Programmes

25 25 J Means of verification

uploaded

Takalani

Rathiyaya

2.4.2. Chemical Sector

Development Support

Ravesha

Govender

2.4.2.1. Durban

Chemical Sector

Development

Programmes

Ravesha

Govender

% Facilitate the

Implementation

of the

Chemicals

Sector

Development

Programmes

25 25 J Means of verification

uploaded

Takalani

Rathiyaya

2.4.3. Maritime Sector

Development Support

Nomalanga

Sokhela

2.4.3.1. eThekwini

Maritime Sector

Development

Programmes

Nomalanga

Sokhela

% Facilitate the

Implementation

of the Maritime

Sector

Development

Programmes

25 25 J EMC Skills, Enterprise

Development, Industry

Promotion, Marine

Manufacturing:

budget, reports,

minutes, agendas,

attendance registers.

Program in Progress

Takalani

Rathiyaya

2.4.4. Furniture Sector

Development Support

Anu Pather 2.4.4.1. Furniture Sector

Development

Programmes

Anu Pather % Facilitate the

implementation

of the Furniture

Sector

Development

Programmes

25 25 J Project Launch docs;

Financials; Exco

Agenda and Minutes,

PSC minutes; Briefing

Note, Brochure, PINK

Launch Article;

EDTEA minutes; IGR

Minutes; Proposal for

funding

Russell Curtis 2.2.3. Local existing

Investor Support

Russell Curtis

2.3. Urban

Renewal

Musa Mbhele 2.3.1. Facilitate

Revitalization of the

Inner City

Afika Ndima

2.4. Stimulate

key sectors

that promote

economic

growth and

create jobs

through

providing

support for

prioritised

sectors

Page 15: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

Takalani

Rathiyaya

2.4.5. Fashion Sector

Development Support

Anu Pather 2.4.5.1. Fashion Sector

Development

Programmes

Anu Pather % Facilitate the

Implementation

of the Fashion

Sector

Development

Programmes

25 25 J PSC Minutes, Board

Minutes; Monthly

Reports; Press

release; AFX Project

report; Pure London

launch; RFP; Retail

detail project; SPACE

Designers

presentations

Takalani

Rathiyaya

2.4.6. Clothing and

Textile Sector

Development Support

Anu Pather 2.4.6.1. Clothing and

Textile Sector

Development

Programmes

Anu Pather % Facilitate the

Implementation

of the Clothing

and Textile

Sector

Development

Programmes

25 25 J Exco Agenda,

Minutes, Financials,

Quarterly report,

newsletter; AGOA

executive session,

Innovation session

invite; sector

snapshot; Origin Africa

info

2.4.7.1. Edamame Soya

Bean Programmes

Phakamile

Mbonambi

% Facilitate the

Implementation

of the

Edamane Soya

Bean Initiative

Development

Programmes

25 25 J Evidence Uploaded on

the EPMA System

2.4.7.2. Agri-Park Sivani Pather % Implementation

of project plan

25 0 L Not Reported

Takalani

Rathiyaya

2.4.8. Business

Process Outsourcing

Initiative

Simanga

Magwenyane

2.4.8.1. Business

Process Outsourcing

Initiative

Simanga

Magwenyane

% Facilitate the

Finalisation and

Implementation

of the BPO

Development

programmes

25 25 J Draft MOA and email

correspondence

2.4.9.1. SmartXchange

ICT Incubator

Simanga

Magwenyane

% Facilitate the

Implementation

of the ICT

Business

Incubation

Programmes

25 25 J Narrative report and

monthly financials

2.4.9.2. ICT FORUM Simanga

Magwenyane

% Facilitate the

Convening of

the ICT Forum

25 25 J Minutes of the meeting

and attendance

register

Takalani

Rathiyaya

2.4.10. Durban

Leisure, Entertainment

and Tourism Sector

Development

Gary Cullen 2.4.10.1. Durban

Leisure, Entertainment

and Tourism Sector

Development

Programmes

Gary Cullen % Facilitate the

Development of

the Durban

Leisure,

Entertainment

and Tourism

Sector

Development

Programmes

25 25 J File of evidence

submitted by hand

2.4.11.1. Durban Green

Corridor

Gary Cullen % Facilitate the

Implementation

of the Durban

Green Corridor

Eco-Tourism

Programmes

25 25 J POE submitted by

hand

2.4. Stimulate

key sectors

that promote

economic

growth and

create jobs

through

providing

support for

prioritised

sectors

Takalani

Rathiyaya

2.4.7. Agri Processing

Sector Development

Support

Phakamile

Mbonambi

Takalani

Rathiyaya

2.4.9. ICT Sector

Initiatives

Simanga

Magwenyane

Takalani

Rathiyaya

2.4.11. Green

Economy Sector

Development Support

Gary Cullen

Page 16: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

2.4.11.2. Waste

Materials Recovery

Industry Development

Programmes

Phakamile

Mbonambi

% Facilitate the

Implementation

of the Waste

Materials

Recovery

Industry

Development

Programmes

25 25 J Evidence Uploaded on

the EPMA System

2.5.1.1. Develop a

programme to ensure

the integration of women

into the economy

(Women Empowerment

Programme)

Nonku Mthembu % 100% 40 0 L Not Reported

2.5.1.2. Access to

information

Empowerment

Workshops

Nelisa Mshengu % 100% 40 0 L Not Reported

2.5.1.3. BEE Workshops Ntombithini

Ngcobo

% 100% 20 0 L Not Reported

2.5.1.4. Support to

enterprise

Nonku Mthembu % 100% 30 0 L Not Reported

Philip Sithole 2.5.2. Fashion

Development Program

Thulani

Nzama

2.5.2.1. Durban Fashion

Fair

Sindi Shangase % Implementation

of Programmes

60 60 J Reports, attendance

registers, articles,

contracts

Philip Sithole 2.5.3. Creative Arts

Development Program

Thulani

Nzama

2.5.3.1. Arts and Craft

Sector Development

Sindi Shangase % 100% 25 20 L still planning Workshop to take place

in second quarter

Travel Motivation and

Report, Innovation of

the DTI, attendance

register and Minutes

Workshop to take

place in second

quarter

Philip Sithole 2.5.4. Construction

Development Program

Thulani

Nzama

2.5.4.1. Construction

Development Program

Ntombithini

Ngcobo

% Implementation

of Development

Programmes

50 0 L Not Reported

2.5.5.1. Tourism

Enterprise Development

Nelisa Mshengu % 100% 20 20 J 1. Sustainable

Tourism Development

Workshop attendance

Register; 2.

Presentation on

Responsible Tourism

Programme; 3. Report

on Umlazi Business

Networking Session

2.5.5.2. Rural and eco-

tourism product

development

(Hazelmere Dam; Valley

of 1000 Hills;

Umgababa)

Nelisa Mshengu % 100% 25 25 J Development of

Concept document for

Launch of Lamontville

Tourism & Heritage

Route

2.5.5.3. Developing

cultural and heritage

tourism (e.g. Inanda

Heritage Route)

Nelisa Mshengu % 100% 25 25 J Development of

Concept document for

the launch of the

Lamontville Tourism &

Heritage Route on 24

Sept. 2016; 2. Report

on the 1000 Hills

Route Cultural

celebration

Attendance

Register.3. Tourism

Awareness Reports

2.4. Stimulate

key sectors

that promote

economic

growth and

create jobs

through

providing

support for

prioritised

sectors

Takalani

Rathiyaya

2.4.11. Green

Economy Sector

Development Support

Gary Cullen

2.5.

Facilitating

Industry Skills

and Economic

Inclusion

Philip Sithole 2.5.1. Implementation

of Empowerment

initiatives

Thulani

Nzama

Philip Sithole 2.5.5. Tourism

Development Program

Thulani

Nzama

Page 17: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

2.5.5.4. Promoting

SMMEs through tourism

Nelisa Mshengu % 100% 25 25 J Schedule of identified

Tourism SMMEs to

participate on the

Essence Festival

2.6.1.1. Provide

infrastructure support

and development to

informal trade

Michael Hlangu % 100% 25 25 J Uploaded on the

EPMA System

2.6.1.2. Warwick

precinct re-development

Michael Hlangu % Implementation

of projects

0 0 N/A

2.6.1.3. Verulam Market

Upgrade

Sipho Muthwa % 100% 25 0 L Not Reported

2.6.1.4. Ezimbuzini herb

Market Upgrade

Sipho Muthwa % 100% 25 0 L Not Reported

2.6.1.5. Brookdale

Market Upgrade

Sipho Muthwa % 100% 25 0 L Not Reported

2.7.1.1. Development of

Sales Hall

Kumeras Naidoo % Refurbish

Information

Area. Replace:

1 Evaporator

Condensors, 1

cold room and

7 Air handling

Units

15 3 L Delays in

appointing

consultant by

implementing

department.

Revised expedited

programme submitted

by implenting dept.

Project will now be

managed internally.

BSC report uploaded

as evidence

2.7.1.2. Development of

Distribution Facilities

Kumeras Naidoo % Completion of

DC upgrade

Phase 1

complete and

Phase 2

Implementation

15 9 L Delays in

appointing

consultant by

implementing

department.

Implenting department

submitted revised

project programme.

Payment Certificate

uploaded

2.7.1.3. Gatehouse

Shelter

Kumeras Naidoo % Extended roof

cover over the

gatehouse at

the entrance of

the Market

complete

10 3 L No existing

drawing records

were available for

Gatehouse

structure.

Revised expedited

programme submitted

by implementing

department.

Project programme

uploaded.

Philip Sithole 2.7.2. Providing a

platform to enable the

Sale of Fresh Produce

Jason

Moonsamy

Days Total number of

trading days

achieved

77 77 J Relevant Supporting

documentation

uploaded

2.5.

Facilitating

Industry Skills

and Economic

Inclusion

Philip Sithole 2.5.5. Tourism

Development Program

Thulani

Nzama

2.6. Managing

the Informal

Economy

Philip Sithole 2.6.1. Provide support

to the informal

economy

Thulani

Nzama

2.7. Managing

the Bulk

Fresh

Produce

market

Philip Sithole 2.7.1. Enhancement of

Facility

Andre Young

Page 18: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

David Lievaart 2.8.1. Expanded Public

Works Programme

Sbu Chamane 2.8.1.1. The number of

work opportunities (i.e.

230 person days -

FTES) created through

the municipal capital and

operating budget per

line dept. this year.

Sbu Chamane Number 6200 620 587 L Targets are set by

National

Department of

Public Works

Rules to be

implemented in the new

year

File to large to upload.

Information available

from Mr Sbu

Chamane, 2 Club

Lane Pinetown.

2.9.1.1. Enterprise

Development and

Business Linkages

Nhlanhla Ngcobo % 100% 30 30 J Agendas, Minutes,

Emails and

Attendance registers

2.9.1.2. Strategic

Partnerships

Nhlanhla Ngcobo % 100% 30 30 J Minutes, Agendas,

and Attendance

registers

2.9.2.1. Durban

Business Fair and

Regional Business Fairs

Nonku Mthembu % 100% 20 0 L Not Reported

2.9.2.2. Rural and

Township Retail

Development (Retail

centres and spaza

shops)

Nelisa Mshengu % 100% 25 0 L Not Reported

2.9.2.3. Access to

finance

Nonhle Memela % 100% 40 0 L Not Reported

2.9.2.4. Sister Cities

Programme

Sindi Shangase % 100% 30 30 J Invitation Letters,

confirmation of

accommodation

2.9.2.5. Ink Construction

Incubation Program

Ntombithini

Ngcobo

% 100% 25 0 L Not Reported

2.9.2.6. Cooperative

Development

Programme

Nonhle Memela % 100% 20 0 L Not Reported

2.9.2.7. Construction

Indaba 2016/17

Ntombithini

Ngcobo

% 100% 20 0 L Not Reported

Antoinette

Monty

2.10.1. Marketing &

Communications

Mbalenhle

Gumede

2.10.1.1. 1. Advertising

& Marketing Materials;

2. Publicity & Events

Gugu Radebe % Implementation

of Annual

Projects

30 30 J Filed Evidence is

available on hardcopy

Antoinette

Monty

2.10.2. Market Access

and Audience

Development

Antoinette

Monty

2.10.2.1. 1. Durban

FilmMart; 2. eThekwini

Filmmakers Monthly

Market

Mbalenhle

Gumede

% Implementation

of Annual

Projects

25 25 J Filed Evidence is

available on hardcopy

Antoinette

Monty

2.10.3. Content

Development

Programmes

Fezile Peko 2.10.3.1. 1.Development

Grant Programmes; 2.

Micro Budget

Programmes

Sibongiseni

Shangase

% Implementation

of Annual

Projects

30 30 J Available on file at

11th Floor Rennie

House.

Antoinette

Monty

2.10.4. Film Permitting

Services

Gugu Radebe 2.10.4.1. 1. Information

Services; 2. Location

Development; 3.

Permitting

Bongumusa Ntuli % Implementation

of Annual Plan

25 25 J Available on file at

11th Floor Rennies

House.

2.8. Socio-

Economic

Development

through the

creation of

sustainable

jobs within

various

sectors.2.9.

Enterprise

Development

Philip Sithole 2.9.1. Facilitate

strategic partnerships

(including public-

private partnerships) to

support Enterprise

Development

Thulani

Nzama

Philip Sithole 2.9.2. Provision of

Support Services to

Small Enterprises and

Cooperatives

Thulani

Nzama

2.10. Special

Purpose

Vehicle to

support,

market and

promote the

local film and

digital media

industry.

Page 19: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

2.11.1.1. Brand and

destination positioning

through Events and

MICE sponsored by the

City

Melusi Khumalo % Reports

detailing the

impact of the

specific events

25 25 J Events leveraging plan

and reports available

on site. 90 Florida

Road, Morningside

2.11.1.2. Manage 100

site inspections for

verification of product

quality as a tourist

offering

Roshni Mehta % Site Inspection

Reports

25 25 J Step 1 and 4 - project

plan and data base,

step 2 &3 walk

through site

inspections and

certificates

2.11.1.3. Conduct 4

socio economic impact

assessments 

Roshni Mehta % Four Socio-

economic

impact

assessment

reports

25 25 J Step1 Inception report

from Consultants,

accommodation stats

emails ste 2, analysis

of economic impact of

events step3, email

from consultants that

they will be sending

the reports late, hence

submission to

management of

analysis is on the 6

oct, step 4 emails of

analysis to

management and

events manager

separately

Report was given to

me late, hence

analysis was sent to

management on the 6

Oct

2.11.1.4. Conduct 4

Marketing research

studies (Business,

leisure,beach,cruise

,history & heritage)

Roshni Mehta % Four Marketing

Research

Reports

25 25 J Primary and

secondary research

step 1 and step 2 is

the draft analysis

report on Youth

Tourism

2.11.1.5. Identify and

facilitate capacity

building programmes /

projects to ensure that

the quality of products is

maintained

Roshni Mehta % Report detailing

the capacity

building

programmes

25 25 J Inception meeting with

consultants report and

feed back primary

report from

consultants

2.11.1.6. Brochure

Distribution

Sibusiso

Mngoma

% Distribution

Reports

25 25 J Evidence Uploaded

2.11.1.7. Conference

Support

Sibusiso

Mngoma

% Reports

detailing the

support

rendered to

Conferences

25 25 J Evidence Uploaded

2.11.1.8. Cruise Industry

support

Sibusiso

Mngoma

% Report detailing

the nature of

support to the

Cruise Industry

25 25 J Evidence Uploaded

2.11.1.9. Domestic

Trade and Consumer

travel shows

Sibusiso

Mngoma

% Reports

outlining details

of Trade and

Consumer

Travel Shows

Attended

25 25 J Evidence Uploaded

2.11.

Tourism

Marketing

Philip Sithole 2.11.1. Expansion of

the Tourism Sector

Philip Sithole

Page 20: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

2.11.1.10. Enhance the

perception of Durban as

a tourism destination’s

online/web presence

globally

Ntombenhle

Dlamini

% Reports

detailing

number of

visits/hits, etc.

on the Durban

website and

number of

information

queries

25 25 J Facebook Screen

prints and a report,

Evidence uploaded on

the EPMA System

2.11.1.11. Radio ,TV

and print

communications

nationally & globally

(SABC Radio ,TV, Print

media and CNBC )

Mayasree

Moodley

% Report listing

the nature and

number of

communication

s through the

various media

resources.

30 30 J Durban Fun season

Media with metro FM;

Vodacom Durban July

Media Activation;

Press Releases;

Media Fact Sheets;

Media Proposals; Post

Report; Radio Ads

2.11.1.12. Position

Durban as must visit

destination through

partnerships with global

multi media networks-

national geographic .

(National Geographic,

Online travel websites

like Trip advisor)

Ntombenhle

Dlamini

% Marketing

material

showcasing

Durban and

details of the

broadcasting of

same

50 50 J E-mails, Evidence

available on the EPMA

System

2.11.1.13. Position

Durban as must visit

destination through

partnerships with global

multi media networks -

Eurosport & Discovery

TV

Meryl Mbuli % Reports

outlining the

nature and

number of

marketing

initiatives on

various media

networks

25 25 J Negotiation phrase

2.11.1.14. Leveraging

of Sports Partnerships

like Sharks Rugby

Mayasree

Moodley

% Report on the

leveraging of

Sports

Partnerships in

the City

50 50 J Report; Invitations,

Adverts, Branding

Creative

2.11.2.1. Broaden the

Destination footprint

through Europe regions

Meryl Mbuli % Report

Outlining the

marketing

material and list

of sources in

which it was

advertised

25 25 J WTM London Exco Report & Travel

approval

2.11.2.2. Strategically

position the city of

Durban as must visit

tourism destination in

America

Ntombenhle

Dlamini

% Report outlining

the number of

marketing

initiatives in

American

media

25 50 J Emails and a copy of

motivation to travel

Please provide reason

for over-achieving

2.11.2.3. Strategically

position the city Durban

as must visit tourism

destination in Asia

Ntombenhle

Dlamini

% Report outlining

the number of

marketing

initiatives in

Asian media

50 50 J Emails, travel report

with pictures

2.11.2.4. Australia

Trade & Consumer

Mission

Melusi Khumalo % Report

describing the

participation in

the Australian

Trade &

Consumer

Mission

10 10 J SAT communication

emails and Australia

Roadshow planning

evidence available on

site . 90 Florida Road,

Morningside

2.11.2. Marketing of

eThekwini as a

Tourism Destination

Philip Sithole

2.11.

Tourism

Marketing

Philip Sithole 2.11.1. Expansion of

the Tourism Sector

Philip Sithole

Philip Sithole

Page 21: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

2.11.2.5. Destination

Profiling in key Africa

Countries

Melusi Khumalo % Report detailing

various

marketing

initiatives in key

African

Countries

50 50 J SADEC Trade and

Media - Africa Hosting

in leveraging on the

Vodacom July..

2.11.2.6. Strategic

Domestic Marketing in

key regions i.e. Gauteng

Melusi Khumalo % Report detailing

marketing

initiatives in

Gauteng

25 25 J Gauteng Summer

Activations Reports,

Gateway Consumer

Shows

2.11.2. Marketing of

eThekwini as a

Tourism Destination

Philip Sithole

2.11.

Tourism

Marketing

Philip Sithole

Page 22: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME Comment

Shunnon

Tulsiram

2.12.1. Town Centre

Renewals

Vuyolwethu

Jayiya

% 75%

implementation

of Town Centre

Projects as per

unit Sub-

Projects Plan

10 0 L Not Reported

Shunnon

Tulsiram

2.12.2. Tourism Nodes

& Corridor

Nkululeko

Mkhize

% 75%

implementation

of Tourism

Nodes and

Corridors

Development

Projects as per

Department

Sub Project

Plan

20 20 J Evidence Uploaded on

the EPMA System

Umgababa beach

node is on track, 100

percent of excavations

have been done and

80% of the pilling has

been complete.

Shunnon

Tulsiram

2.13.1. Neighbourhood

Development

Partnership Grant

(NDPG)

Peter Gilmore % 75%

Implementation

of NDPG

funded projects

plan

10 10 J Site meeting minutes,

photos

Projects progressing

steadily with a overall

spend of R16,5 mill

Shunnon

Tulsiram

2.13.2. Rural

Development

Nkululeko

Mkhize

% Magabheni,

100%

completion of

Government

Mall, Mbululu

100%

completion

10 10 J Evidence Uploaded on

the EPMA System

Umbumbulu Town

Centre and

Magabheni

Government Mall are

both on track. The

Contractor is on site

on the Magabheni

demolishing has been

complete. uMbumbulu

SCM tender

evaluation has been

complete.

2.12.

Promoting

investment in

priority nodes

and corridors

Page 23: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

Beryl Mphakathi 3.1.1. Upgrading

informal settlements,

relocations and

greenfield projects.

Bheki Shabane 3.1.1.1. The number of new

fully subsidized HOUSES

constructed.

Number 5000 1350 1094L

Beryl Mphakathi 3.1.2. Provision of

Services for informal

settlement upgrading &

relocations

Chris Hardy 3.1.2.1. The number of

households benefitting from

serviced sites handed over

for subsidised housing units

Number 3096 320 335J

Beryl Mphakathi 3.1.3. Access to Land

for Housing

Dumisile Malambe 3.1.3.1. Hectares of land

acquired for Housing

Number 150 50 0L

Beryl Mphakathi 3.1.4. Occupation of

new fully subsidised

houses

Mkhomazi Sibisi 3.1.4.1. Number of new fully

subsidized housing units

allocated

Number 4800 1200 742L

Beryl Mphakathi 3.2.1. Hostel

management

Yunus Sacoor 3.2.1.1. CRU's - upgrading,

refurbishment, and

construction of new family

units (at existing hostels).

Number 100 25 0L

Plan 3 :Creating a Quality Living Environment

Plan Owner: Sibusiso Sithole

3.1. New

Integrated

Housing

Development.

3.2. Rental

Housing

Strategy

Page 24: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

3.2.2.1. Sale of rental and pre-

1994 stock

Number 200 50 95J

3.2.2.2. Upgrade and

refurbishment of pre-1994

housing units.

Number 600 150 342J

3.3.1.1. Number of Title

Deeds registered with the

Deeds Registrar

Number 400 100 94L

3.3.1.2. Number of Title

Deeds issued to owners

Number 200 50 75J

3.4.1.1. Built Environment

Performance Plan

% 100 0 0 N/A3.4.1.2. The number of

consumer units provided

with access to AT LEAST a

FREE basic level of potable

WATER either by means of

an individual h.h. yard supply

(ground tank or metered flow

limiter connected to a yard

tap) or, for informal

settlements, by a standpipe

within 200m

Number 12500 2500 2025L

3.2. Rental

Housing

Strategy

Beryl Mphakathi 3.2.2. Rental stock

rationalisation strategy

Mkhomazi Sibisi

3.3. Title Deeds

strategy

Beryl Mphakathi 3.3.1. Issuing of Title

Deeds

Mkhomazi Sibisi

3.4. Address

Infrastructure

backlogs

Gregory Evans 3.4.1. Address Service

Backlogs

Ken Breetzke

Page 25: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

3.4.1.3. The number of

consumer units provided

with access to AT LEAST a

FREE basic level of

SANITATION by means of a

UD toilet, an existing VIP or,

for informal settlements, by

means of a toilet/ablution

block within 200m.

Number 11500 3750 3668L

3.4.1.4. The number of

connections energised and

captured on Ellipse, for

provision of prepaid electricity

to consumer units.

Number 30000 6000 2756L

3.4.1.5. The number of

connections energised and

captured on Ellipse, for

provision of conventional

electricity to consumer units

Number 800 200 265J

3.4.1.6. Cumulative number

of consumer units collecting

FREE BASIC ELECTRICITY

Number 1473252 364506 0L

3.4.1.7. The % of households

with access to a basic level

of Solid Waste Removal.

% 100 100 100J

3.4.1.8. The % of municipal

landfills in compliance with

the Environmental

Conservation Act.

% 100 100 100J

3.4.1.9. The number of

properties below the

eThekwini defined level of

service provided with STORM

WATER solutions .

Number 440 80 110J

3.4. Address

Infrastructure

backlogs

Gregory Evans 3.4.1. Address Service

Backlogs

Ken Breetzke

Page 26: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

3.4.1.10. The number of km

of SIDEWALK constructed.

KM 25 2 5.31J

3.4.1.11. The km of

unsurfaced ROAD converted

to surfaced

KM 10 0 2.24J

3.4.1.12. The number of

PUBLIC TRANSPORT

RANKS constructed

Number 2 0 0 A

Gregory Evans 3.4.2. Demand

management

Simon Scruton 3.4.2.1. The % of non-

revenue water loss.

% 39 40.5 40.3J

3.5.1.1. Infrastructure Asset

Management Plan Water &

Sanitation

% 100 0 22J

3.5.1.2. Infrastructure Asset

Management Plan Electricity

% 100 0 0 A

3.5.1.3. Infrastructure Asset

Management Plan Level 2 -

Roads Provision

% 100 0 0 A

3.5.1.4. Infrastructure Asset

Management Plan CSCM

% 100 0 0 A3.5.1.5. Infrastructure Asset

Management Plan Solid

Waste

% 100 0 0 A

3.5.1.6. Infrastructure Asset

Management Plans- ETA

% 100 0 0 A3.5.1.7. Infrastructure Asset

Management Plan

Architecture

% 100 0 0 A

3.5.1.8. Infrastructure Asset

Management Plan Parks &

Leisure

% 100 0 0 A

3.4. Address

Infrastructure

backlogs

Gregory Evans 3.4.1. Address Service

Backlogs

Ken Breetzke

3.5.

Infrastructure

Asset

Management

David Lievaart 3.5.1. Establish an Asset

Management Plan

David Lievaart

Page 27: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

3.5.1.9. Integrated

Infrastructure Asset

Management Plan Bridges &

Retaining Walls

% 100 0 0 A

3.5.1.10. Infrastructure Asset

Management Plan

Information Services

% 100 0 0 A

3.5.1.11. Infrastructure Asset

Management Plan-Fleet

% 100 0 0 A

3.5.1.12. Infrastructure Asset

Management Plan uShaka

% 100 0 0 A

3.5.1.13. Infrastructure Asset

Management Plan ICC

% 100 0 0 A

3.5.1.14. Infrastructure Asset

Management Plan Moses

Mabhida Stadium

% 100 0 0 A

3.5.1.15. Integrated

Infrastructure Asset

Management Plan for the City

% 100 0 0 A

David Lievaart 3.5.2. Asset

Management Policy

Rohith Maharaj % Revised policies

approved by

Council

0 0 A

Andrew Mather 3.6.1. Compliance with

the Intergrated Coastal

Management Act 2009

Municipal Coastal

Management

Programme

Andrew Mather % Municipal Coastal

programme lodged

with MEC for

approval. A single

document for

municipal

committee

approval.

100 0L

3.7.1.1. Public Transport

Services - No of passengers

using accessible scheduled

public transport services

Number 50000 15000 19112J

3.5.

Infrastructure

Asset

Management

David Lievaart 3.5.1. Establish an Asset

Management Plan

David Lievaart

3.6. Integrated

Coastal

Management

3.7. Implement

an effective

public transport

plan for the

Municipality

Thami Manyathi 3.7.1. Improve public

transport

Carlos Esteves

Page 28: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

3.7.1.2. Public Transport

Services - No of passengers

using scheduled public

transport services

Number 31000000 10850000 6730482L

3.7.1.3. Road Safety

Awareness Campaign

Number 40 Programmes 10 10J

3.7.1.4. Construction of

IRPTN on C3B (12+to 14+)

% 100 100 96.74L

3.7.1.5. Construction of

IRPTN on C3B (9+to 12+)

% 100 97 114.18J

3.7.1.6. Construction of ROW

from Bridge City to MR577

% 100 100 105.54J

3.7.1.7. Construction of ROW

Along MR577 from M25 to

the Inanda/Malandela

Intersection

% 100 95 98.91J

3.7.1.8. Construction of

IRPTN corridor along MR577

from Inanda/Malandela

Intersection to the Umgeni

Viaduct

% 100 85 124.52J

3.7. Implement

an effective

public transport

plan for the

Municipality

Thami Manyathi 3.7.1. Improve public

transport

Carlos Esteves

Page 29: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator

3.7.1.9. Traffic calming

residential streets

Number 30 0 5J

3.7. Implement

an effective

public transport

plan for the

Municipality

Thami Manyathi 3.7.1. Improve public

transport

Carlos Esteves

Page 30: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

Beryl Mphakathi 3.1.1. Upgrading

informal settlements,

relocations and

greenfield projects.

Bheki Shabane 3.1.1.1. The number of new

fully subsidized HOUSES

constructed.

Lack of financial and works

capacity by some of the

service providers contracted to

construct houses eg,

Sobonakhona (PHP

contractors), Cornurbia

projects, Woodyglen,

Emaphephetheni, Ngcolosi.

Delays in water connections.

Social and / or political isses,

eg Folweni, Mqhawe. Delays in

the finalization of the

appointment of service

providers to install services,

eg, alternative technology,

Umlazi Knock on effecft of

Households in the way of

services refusing to relocate

thus effecting installation of

services and construction of

top structures, eg, Amaoti

Cuba

Contractors have been

instructed to submit signed

revised construction

programmes with clear

weekly and monthly

deliverables. Monitored on a

weekly basic by PMs and

building advisors. Monthly

assessment of each service

provider. Service providers

have been issued with letters

of non-performance and to

submit a recovery plan. To

seek political assistance in

soico-political cases and also

to assist where households

are refusing to re-locate for

services to be installed.

D3 Certificates D3 certificates available

from: Bheki Shabane DH -

Projects- 3rd Floor Shell

Hse (tel: 311-3489);

Charmaine Kok Acting Snr

Manager South (tel: 311-

3025) Shell Hse 3rd Floor;

Oscar Kunene- Snr Manger

North (tel: 311-2474) 17

Doveside Place, Phoenix;

Nontobeko Mhlongo - Snr

Manager West (tel: 311-

3448) 90 Qashana

Khuzwayo(ex Shepstone)

Rd, New Germany.

Beryl Mphakathi 3.1.2. Provision of

Services for informal

settlement upgrading &

relocations

Chris Hardy 3.1.2.1. The number of

households benefitting from

serviced sites handed over

for subsidised housing units

Over achieved as scope of

works increased in Umlazi

projects.

PMs records. Available

from Doug Jooste

(0313113675), 2 Club

Lane, Pinetown.

Beryl Mphakathi 3.1.3. Access to Land

for Housing

Dumisile Malambe 3.1.3.1. Hectares of land

acquired for Housing

The purchase of land in

Waterfall (107 ha) is eminent.

The land has been evaluated

and validated by Real Estate.

A report has been prepared

for noting for the new HSI

committee.

Sale/ Development rights

agreements

Evidence Available from

Mkomazi Sibisi - Snr

Manager AdminShell Hse

Ground Floor (tel: 311-

3102) & Dumi Makhete -

Manager : land Shell Hse

Beryl Mphakathi 3.1.4. Occupation of

new fully subsidised

houses

Mkhomazi Sibisi 3.1.4.1. Number of new fully

subsidized housing units

allocated

Local government election

preparations and candidate

councillor announcements has

caused delays in implementing

administration work for the

projects due to social issues

and unhappiness prior and

after elections. Challenges in

regulization of occupants

where there were previous

approvals in respect of backlog

projects. Also in some projects

beneficiaries reluctance to

occupy houses without

services.

To get construction

programme prior to the

construction of houses. In

relation to the backlog: a

resolution with Regularisation

guidelines has been taken .

This will assist in fast-

tracking regulization

D 4 certificates, available

from Mkomazi Sibisi - Snr

Manager Admin & Support.

Shell Hse Ground Floor

(311-3102).

Plan 3 :Creating a Quality Living Environment

Plan Owner: Sibusiso Sithole

3.1. New

Integrated

Housing

Development.

Page 31: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

Beryl Mphakathi 3.2.1. Hostel

management

Yunus Sacoor 3.2.1.1. CRU's - upgrading,

refurbishment, and

construction of new family

units (at existing hostels).

There has been a delay in the

completion and handover of

the project in Klaarwater due to

invasions that has propmpted

the replacement of doors and

windows and other material

damaged by incvaders.

Council security has been

advised to provide safety

measures in all our projects

when they are about to reach

completion thereby

preventing invasion of new

units which causes delays

and achievenent of desired

targets.

PMs records Contact persons re

evidence are Yunus Sacoor

- Deputy Head Rental (tel:

311-3435) & Walter

Ngubane- Snr Manager

CRUs (tel: 311-3438) Shell

Hse 2nd floor

3.2.2.1. Sale of rental and

pre-1994 stock

Over achieved. We had a

good response from

beneficiaries due to the

unexpected openning of the

township register in

Chesterville township

n/a Sales Agreements.

Available from Sipho

Ngema 2nd Floor Shell

House. 3113473

3.2.2.2. Upgrade and

refurbishment of pre-1994

housing units.

There were delays in signing

off the completion certificates

by Provincial Department of

Human Settlement inspectors

due to their internal issues, as

a result, units that were

completed in 2015/16 financial

year were only signed off this

financial year (2016/17).

n/a PMs records available from

Vis Moodley - Project

Executive (tel: 311-3436)

Shell Hse 2nd floor

3.3.1.1. Number of Title

Deeds registered with the

Deeds Registrar

Delays in opening of the

township registers.

Outstanding land legal and

town planning issues. Land

not vested in the name of

eThekwini Municipality

Province have appointed

Town Planners to unpack

and assist to resolve issues

relating to town planning. A

report requesting funding to

deal with land legal issues

has been submitted to

Province. Province have

appointed private attorneys

to expedite issues relating to

Power of Attorney to

eThekwini

Schedule of title deeds

submitted to Deeds

Registrar. Available

fromSipho Ngema 2nd

Floor Shell House. 3113473

3.3.1.2. Number of Title

Deeds issued to owners

Over achieved. Unexpected

response from beneficairies

coming to collect title deeds

Departmental records

available from Mkomazi

Sibisi - Snr Manager Admin

(tel: 311-3102) & Sipho

Ngema - Manager

Conveyancing (tel: 311-

3437) Shell Hse 2nd floor

3.1. New

Integrated

Housing

Development.

3.2. Rental

Housing

Strategy

Beryl Mphakathi 3.2.2. Rental stock

rationalisation strategy

Mkhomazi Sibisi

3.3. Title Deeds

strategy

Beryl Mphakathi 3.3.1. Issuing of Title

Deeds

Mkhomazi Sibisi

Page 32: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

3.4.1.1. Built Environment

Performance Plan

3.4.1.2. The number of

consumer units provided

with access to AT LEAST a

FREE basic level of potable

WATER either by means of

an individual h.h. yard supply

(ground tank or metered flow

limiter connected to a yard

tap) or, for informal

settlements, by a standpipe

within 200m

Progress to date on Sanitation

Phase 3 is as follows:53 sites

of Community Ablution Blocks

(CABs) were completed during

Q1. Of these 53 sites, 9 sites

have issues with existing water

and sewer infrastructure and

have not yet been handed over

to the communities.Due to the

recent elections and councillor

hand over processes, there

have been delays in completing

community handover

processes in some cases. As a

result 29 sites have been

handed over to communities so

far, with the remaining 15

currently being handed over.

The production for Q1,

therefore, excludes facilities

which have been completed

but not yet handed over. This

implies that the target is

actually met but cannot be

declared as the facilities have

not been handed over to the

communities.

Since Elections has been

completed, production will

continue as normal.

Spreadsheet uploaded

3.4. Address

Infrastructure

backlogs

Gregory Evans 3.4.1. Address Service

Backlogs

Ken Breetzke

Page 33: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

3.4.1.3. The number of

consumer units provided

with access to AT LEAST a

FREE basic level of

SANITATION by means of a

UD toilet, an existing VIP or,

for informal settlements, by

means of a toilet/ablution

block within 200m.

Progress to date on Sanitation

Phase 3 is as follows:53 sites

of Community Ablution Blocks

(CABs) were completed during

Q1. Of these 53 sites, 9 sites

have issues with existing water

and sewer infrastructure and

have not yet been handed over

to the communities.Due to the

recent elections and councillor

hand over processes, there

have been delays in completing

community handover

processes in some cases. As a

result 29 sites have been

handed over to communities so

far, with the remaining 15

currently being handed over.

The production for Q1,

therefore, excludes facilities

which have been completed

but not yet handed over. This

implies that the target is

actually met but cannot be

declared as the facilities have

not been handed over to the

communities.

Production will continues as

normal in Q2 since Elections

are now completed.

Spreadsheet uploaded

3.4. Address

Infrastructure

backlogs

Gregory Evans 3.4.1. Address Service

Backlogs

Ken Breetzke

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Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

3.4.1.4. The number of

connections energised and

captured on Ellipse, for

provision of prepaid electricity

to consumer units.

Implementation of JDE-E1&

Non availability of material

JDE training in progress;

Regular follow up with

suppliers of material

Info extracted from Ellipse Material allocated

prioritised for rectification of

faults & balance used for

new projects

3.4.1.5. The number of

connections energised and

captured on Ellipse, for

provision of conventional

electricity to consumer units

Target achieved; Dependent

on customer requests

Info extracted from Ellipse

3.4.1.6. Cumulative number

of consumer units collecting

FREE BASIC ELECTRICITY

No reporting done

3.4.1.7. The % of households

with access to a basic level

of Solid Waste Removal.

Major Contractors

schedule, Cb's, Cops

,EPWP and In-house

3.4.1.8. The % of municipal

landfills in compliance with

the Environmental

Conservation Act.

Evidence uploaded

3.4.1.9. The number of

properties below the

eThekwini defined level of

service provided with

STORM WATER solutions .

Over-achievement due to

emergency work and

previous years storm

damage projects.

3.4. Address

Infrastructure

backlogs

Gregory Evans 3.4.1. Address Service

Backlogs

Ken Breetzke

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Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

3.4.1.10. The number of km

of SIDEWALK constructed.

Slight over achievement due to

completion of carry over

projects from 2015/16 financial

year and accelerated

completion of 2016/17 projects

All statistics by Roads

Provision Department (see

attached). For queries on

information provided please

contact Sherita Juggernath

on X17942. Any further

information can be obtained

from the relevant contract

files wich are kept in SCM

Contracts Section. Ram

Kooblal X17532

3.4.1.11. The km of

unsurfaced ROAD converted

to surfaced

Slight over achievement due to

completion of carry over of

2015/16 project

All statistics by Roads

Provision Department (see

attached). For queries on

information provided please

contact Sherita Juggernath

on X17942. Any further

information can be obtained

from the relevant contract

files wich are kept in SCM

Contracts Section. Ram

Kooblal X17532

3.4.1.12. The number of

PUBLIC TRANSPORT

RANKS constructed

Gregory Evans 3.4.2. Demand

management

Simon Scruton 3.4.2.1. The % of non-

revenue water loss.

We are unable to report on the

NRW% because we have not

received the Billed Metered

Consumption from Corporate.

This is due to the “upgrade” to

RMS from COINS

EWS Water Purchased

Volumes from Umgeni and

Tongaat Hullets.EWS Billed

Sales Volumes, which is

currently being estimated.

No evidence uploaded. The

Project is a decreasing

project, thus the actual

reported yields an

overachievement.

However, the reaosns

provided talk to

underachievement. Please

review and rectify.

3.5.1.1. Infrastructure Asset

Management Plan Water &

Sanitation

Please provide reasons for

overachievement and

evidence supporting the

progress reported.

3.5.1.2. Infrastructure Asset

Management Plan Electricity

3.5.1.3. Infrastructure Asset

Management Plan Level 2 -

Roads Provision

3.5.1.4. Infrastructure Asset

Management Plan CSCM

3.5.1.5. Infrastructure Asset

Management Plan Solid

Waste

3.4. Address

Infrastructure

backlogs

Gregory Evans 3.4.1. Address Service

Backlogs

Ken Breetzke

3.5.

Infrastructure

Asset

Management

David Lievaart 3.5.1. Establish an

Asset Management Plan

David Lievaart

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Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

3.5.1.6. Infrastructure Asset

Management Plans- ETA

3.5.1.7. Infrastructure Asset

Management Plan

Architecture

3.5.1.8. Infrastructure Asset

Management Plan Parks &

Leisure

3.5.1.9. Integrated

Infrastructure Asset

Management Plan Bridges &

Retaining Walls

3.5.1.10. Infrastructure Asset

Management Plan

Information Services

3.5.1.11. Infrastructure Asset

Management Plan-Fleet

3.5.1.12. Infrastructure Asset

Management Plan uShaka

3.5.1.13. Infrastructure Asset

Management Plan ICC

3.5.1.14. Infrastructure Asset

Management Plan Moses

Mabhida Stadium

3.5.1.15. Integrated

Infrastructure Asset

Management Plan for the

City

David Lievaart 3.5.2. Asset

Management Policy

Rohith Maharaj

Andrew Mather 3.6.1. Compliance with

the Intergrated Coastal

Management Act 2009

Municipal Coastal

Management

Programme

Andrew Mather No reporting done

3.7.1.1. Public Transport

Services - No of passengers

using accessible scheduled

public transport services

The target was over achieved.

This is as a result of more

people with dissabilities being

aware of the availability of the

system.

No improvement measures

required.

Monthly records of

passengers supplied to the

Unit by the operators.

3.7.1.2. Public Transport

Services - No of passengers

using scheduled public

transport services

The target was under

achieved. The main reason for

under achievement dates back

to the time of the bus driver

strikes, where a number of

commuters moved to other

modes of transport, as they

were being frustrated of buying

An interim committee has

been set up to look after the

affairs of the Durban

Transport Buses, and ensure

that all business transactions

are in order.

Monthly records from the

operator

3.5.

Infrastructure

Asset

Management

David Lievaart 3.5.1. Establish an

Asset Management Plan

David Lievaart

3.6. Integrated

Coastal

Management

3.7. Implement

an effective

public transport

plan for the

Municipality

Thami Manyathi 3.7.1. Improve public

transport

Carlos Esteves

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Programme Programme Driver Project Project Manager Sub Project Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comments

3.7.1.3. Road Safety

Awareness Campaign

Report

3.7.1.4. Construction of

IRPTN on C3B (12+to 14+)

The target was under

achieved. This is due to the

delays in construction due to

work stoppages that took place

earlier in the year.

The Project has now been

accelarated, and the target

should be achieved before

the end of the next quarter.

Payement Certificate

3.7.1.5. Construction of

IRPTN on C3B (9+to 12+)

The target was over achieved.

Over achievement is due to the

availability of the working

space, i.e. no hinderances

experienced on site in terms of

services.

Payment Certificates

3.7.1.6. Construction of ROW

from Bridge City to MR577

The target was over achieved.

This is due to the availability of

the working area, as there was

no hinderances on site due to

either work stoppage or

service relocation.

Payment Certificate

3.7.1.7. Construction of ROW

Along MR577 from M25 to

the Inanda/Malandela

Intersection

Target was over achieved.

This was due to the availabity

of the working space on site,

as there were no hinderances

due to service relocation or

work stoppages.

Payment Certificate

3.7.1.8. Construction of

IRPTN corridor along MR577

from Inanda/Malandela

Intersection to the Umgeni

Viaduct

The target was over achieved.

This was mainly because of the

availability of the working

space, since there were no

hinderances due to services

that had to be relocated.

Payment Certificate

3.7.1.9. Traffic calming

residential streets

Projects implemented by

Engineering Unit obo ETA.

Spreadsheet uploaded Annual target to be reduced

to 26 in mid term

amendment.

Implementation accelerated

on 4 roads in 15/16 as part

of CIP.

3.7. Implement

an effective

public transport

plan for the

Municipality

Thami Manyathi 3.7.1. Improve public

transport

Carlos Esteves

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at 2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicato

r

Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

4.1.1.1. Increase police

visibility at identified crime

hot spot areas

Ashley Dove % 100%

implementation

30 30J

Reports on file - file avail in

office Room 228

4.1.1.2. Monitoring and

evaluating the pilot project

on domestic violence

Derrick Sawoni % 100%

implementation

10 10J

Reports on file - file avail in

office Room 228

4.1.2.1. Implementation of

incident management

system

Director Edwards % 100%

implementation

10 10J

Reports on file - file avail in

office Room 228

4.1.2.2. Increase

enforcement on NRTA for

roadworthiness of vehicles

Rajen Chin % 100%

implementation

25 25J

Reports on file - file avail in

office Room 228

4.1.3.1. Increase

enforcement on trucks

infringing bylaws

Director Edwards % 100%

implementation

25 25J

Reports on file - file avail in

office Room 228

4.1.3.2. Increase

enforcement in terms of

nuisance and general bylaws

in Central business districts

Kay Naidoo % 100%

implementation

20 20J

Reports on file - file avail in

office Room 228

Martin Xaba 4.2.1. Plan and execute

activities relating to

social policing in line

with Ward Safety Plans

Nomusa

Shembe

Number 45 10 17J

The over-achievement

is attributed to the full

staff complement and

the sharing of the

available resources.

File is too large to upload.

Reports available in file -

Mafi Mthiyane

Martin Xaba 4.2.2. Plan and execute

programs relating to

drug and substance

abuse in line with the

moral regeneration plan

Nomusa

Shembe

Number 78 18 20J

The over-achievement

is attributed to the full

staff complement and

the sharing of the

available resources.

File is too large to upload.

Reports available in file -

Mafi Mthiyane

Martin Xaba 4.2.3. Plan and execute

activities relating to

Crime Prevention

Through Environmental

Design

Nomusa

Shembe

Number 50 13 24J

The over-achievement

is attributed to the full

staff complement and

the sharing of the

available resources.

File is too large to upload.

Reports available in file -

Mafi Mthiyane

Plan 4 :Fostering a Socially Equitable Environment

Plan Owner: Dr Musa Gumede

4.1. Compliance

with SAPS

Amendment Act

1998 with regard

to mandated

functions of

Crime

Prevention,

Traffic

Management

and Bylaw

Enforcement

Eugene Nzama 4.1.1. Develop and

execute Crime

Prevention Plan

Steven

Middleton

Eugene Nzama 4.1.2. Plan and

implement the traffic

management plan

Steven

Middleton

Eugene Nzama 4.1.3. Implement the

Integrated Law

Enforcement Strategy

Steven

Middleton

4.2. Implement

the Social,

Situational and

Environmental

Crime

Prevention

strategies and

urban safety

management of

the built

environment

throughout EMA

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at 2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicato

r

Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Martin Xaba 4.2.4. Facilitate

implementation of social

development plan

Nomusa

Shembe

% 50 13 15J

The over-achievement

is attributed to the full

staff complement and

the sharing of the

available resources.

File is too large to upload.

Reports available in file -

Mafi Mthiyane and Nomusa

Shembe

Martin Xaba 4.2.5. Review ward

safety plans

Nomusa

Shembe

Number 60 10 11J

The over-achievement

is attributed to the full

staff complement and

the sharing of the

available resources.

File is too large to upload.

Reports available in file -

Mafi Mthiyane

Vincent

Ngubane

4.3.1. Schools

Awareness Project

Wilfred

Mkhwanazi

% 100 25 25J

Community awareness

promotional material, SDB

Schools , Concept Doc and

Debrief Presentation had

been uploaded

Q1 Target has been

achieved

Vincent

Ngubane

4.3.2. Educating

communities on the

services provided by the

emergency call centre

[031] 3610000

Brenda

Ndlovu

% 100 25 25J

Reports, attendance

registers and photographic

evidence

Vincent

Ngubane

4.3.3. Conversion of

CCTV cameras from

analogue to IP

Mervyn

Govender

% 100 30 0L

Evidence uploaded on

EPMA

The actual

was not

captured on

EPMA. Only

evidence was

uploaded.

Vincent

Ngubane

4.3.4. Establish a

Control Room in the

South

Mervyn

Govender

% 100 20 0L

Evidence uploaded on

EPMA

The actual

was not

captured on

EPMA. Only

evidence was

uploaded.

Pakade Mchunu 4.4.1. Maintain a

response fleet

replacement

programme to ensure

fleet age and condition

adequately supports

delivery of emergency

services across the

EMA region

Lance

Ravidutt

% 100 75 70L

Delay in shipping of

chassis from

Leonding, Austria to

Durban for fitment of

superstructure.

Delay beyond control of

Line.

Correspondence (uploaded)

4.2. Implement

the Social,

Situational and

Environmental

Crime

Prevention

strategies and

urban safety

management of

the built

environment

throughout EMA

4.3. Promoting

safety of

communities

within the EMA

in support of

emergency and

essential

services

4.4. To reduce

the incidence

and severity of

fire and other

emergencies

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at 2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicato

r

Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Pakade Mchunu 4.4.2. Host educational

school visits to Fire and

Emergency service

Headquarters

Pakade

Mchunu

Number 80 25 28J

Original documentation held

by Regional Secretaries in

Amanzimtoti, Umhlanga

and Pinetown (scanned

copies uploaded)

Pakade Mchunu 4.4.3. Conduct Fire

safety Education for

identified risk groups

and communities within

the EMA

Alexander

Gloster

Number 75 25 5L

Staffing resources

challenges.

RTFs submitted -

approvals pending

Available from Alex Gloster

Pakade Mchunu 4.4.4. Develop and

commission a fire

station to serve

Umkomaas and

surrounding areas in the

Southern Region from

fire and related

emergencies

Lance

Ravidutt

% 100% of

Implementation

plan

90 85L

Delay with installation

of engine bay cladding

due to supplier not

having fastening clips

available.

Alternative fixing

mechanism agreed with

contractor

Site Meeting Minutes, Cost

Report, Contractors Report

uploaded

Pakade Mchunu 4.4.5. Project packaging

for eThekwini Fire

training Centre (Phase

3)

Lance

Ravidutt

% 100 70 50L

Thorough assessment

of integrity of the burn

buildings undertaken,

interventions

investigated with

Structural Engineer

and costed to assist

with determining the

feasibility of investing

further in this structure.

Assessment complete Cost Estimate &

Correspondence

(uploaded), Plans (available

from Sheri Mackay)

Tender

documentation being

finalised for BSC.

Pakade Mchunu 4.4.6. Conduct a

comprehensive Fire

Safety Inspection of all

high risk occupancies at

least once in every 12

month period

Soobramoney

Pillay

Number 1060 265 321J

Additional locations

identified and

inspected.

Available from

Soobramoney (Ivan) Pillay

Pakade Mchunu 4.4.7. Scheduled fire

station refurbishment

and renovation to

enhance and maintain

condition of existing

infrastructure

(Prospecton)

Lance

Ravidutt

% 100 60 50L

Originally tabled for

BEC meeting of

15/08/2016, but not

approved.

Approved at BEC

meeting of 12/09/2016,

Architectural Services

received notification

11/10/2016 that

preparation of letter of

award is in progress, but

still awaiting BAC

Decision circular.

BEC Agenda & Decision

Circular, Correspondence

(uploaded)

4.4. To reduce

the incidence

and severity of

fire and other

emergencies

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at 2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicato

r

Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Pakade Mchunu 4.4.8. Maintain a high

value equipment

replacement

programme to ensure

age and condition of

equipment adequately

supports delivery of

emergency services

across the EMA region

Lance

Ravidutt

% 100 25 5L

Further clarification

required from

requesting

Departments to

facilitate sourcing of

estimates to finalise

procurement schedule

and prepare technical

specifications, difficulty

in obtaining co-

operation from some

suppliers for

quotations.

Needs analysis and

costing complete,

preparation of

specifications in

progress.

Correspondence (uploaded)

Pakade Mchunu 4.4.9. Project Packaging

for Construction of

Verulam Fire Station

Lance

Ravidutt

% 100 70 55L

Design process

impacted by

geotechnical

conditions.

BSC approval obtained

03/10/2016, to be

advertised 14/10/2016

Correspondence (attached),

Drawings (available from

Sheri Mackay)

Pakade Mchunu 4.4.10. Scheduled fire

station refurbishment

and renovation to

enhance and maintain

condition of existing

infrastructure (Brigade

Head Quarters)

Lance

Ravidutt

% 64 10 3L

Delay in finalising BEC

report due to quality of

submissions received.

Awaiting BAC Decision

Circular and Letter of

Award

BEC Report, Agenda &

Decision Circular,

Correspondence (uploaded)

Pakade Mchunu 4.4.11. Retrofitment of

High Speed Engine Bay

Doors at Gillitts

Lance

Ravidutt

% 100 15 0L

Allocation re-prioritised

due to roll-over of

costs from 2015/16 for

installation of high

speed engine bay

doors at Brigade Head

Quarters.

Project to be removed

during MTA.

nil

Dumisani

Bhengu

4.5.1. Plan and execute

protection services for

councillors and

employees

Mandla

Madlala

% 100% 25 25J

Duties Lists, Threat

Assessment Reports,

Invoices, Timesheets

Dumisani

Bhengu

4.5.2. 75%

Implementation of the

Municipal Land Invasion

Policy for all reports

received

Mandla

Madlala

% 75% 75 75J

Compliants Register,

Electronic Progress Report

Dumisani

Bhengu

4.5.3. Conduct daily

inspections to ensure

that 50% of sites are

compliant with

contractual obligations

Mandla

Madlala

% 50 50 98.46J

Improved monitoring

system in place.

Employment of Liaison

Officer.

Site Visit Sheets, Electronic

Monthly progress report.

4.4. To reduce

the incidence

and severity of

fire and other

emergencies

4.5. Ensure the

safety and

security of

municipal

councillors,

officials and

municipal assets

4.6.

Accountable,

efficient and

effective

administration

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at 2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicato

r

Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Nomakhosi

Gxagxisa

4.6.1. Efficiency

evaluation of

administrative

management systems

across health unit with

development of

corrective quality

Nomakhosi

Gxagxisa

Number 6 6 6J

Evidence is in Ms Blose's

office No. 228 on the 2nd

floor of the HQ building

The unit has

achieved this target

Nomakhosi

Gxagxisa

4.7.1. Pilot Health

Literacy campaigns in

three communities

Nomakhosi

Gxagxisa

Number 3 research

reports

0 0 A

Nomakhosi

Gxagxisa

4.8.1. Improve the

quality and operational

efficiency of health

services through clinic

and environmental

health supervision that

is compliant to health

unit policy

Zinhle

Buthelezi

% 100% (580 clinic

supervision

reports and 216

environmental

health reports)

25 25J

The reported actual

constitutes

submissions done as

per unit policy by two

deputy heads. DCM's

comment South and

North info. submitted

to the DCm's office

and captured on the

system. Information

was submitted to HOD

for noting.

Engagement with the

DCM

Evidence in Dr Ayo's and

Mrs Grootboom's offices

DCM Office Comments:

South and North Distrcits

target achieved - POE

available at the respective

Deputy Heads' offices.

Nomakhosi

Gxagxisa

4.9.1. Produce area

specific gap analysis for

environmental health

services with

implementation plan

Rosemary

Van Heerden

Number 17 17 17J

Evidence submitted by

all the Deputy heads.

Engage with DCM. Evidence in Dr. Ayo's and

Mrs Grootboom's offices

DCM's Comments: POE in

the North and South Deputy

Heads ' Office.

Reports for North

and South shows

achievement.

Nomakhosi

Gxagxisa

4.9.2. Improve

adherence of unit to

Environmental Norms

and Standards

Neil Larratt % 60 45 45J

The North and South

Districts spent time in

developing the tool

and conducting

baseline self

assessments and

quality improvement

plans in order to

address gaps and

achieve future targets.

DCM will address as the

Deputy Heads report to

the DCM.

Evidence will be found in

Mrs Grootboom's and Mr

Larratt's offices DCM's

Comment: Reports

identifying baseline

concluded for North and

South and can be verified at

Deputy heads Offices.

4 Report on

adminsitration

(PCRM, West,

North, South) each

contituting 25%.

West baseline 35%,

actual end

September 43%

average. PCRM

baseline 50%, actual

end September 56%

average. West +

PCRM = 50% of the

Report therefore

Unit performance =

(43%+56%)/2 x

0.5% = 24.75%

DCM's Comments: 2

Reports available.

4.10. Reduce

burden of HIV

and AIDS and

TB

4.6.

Accountable,

efficient and

effective

administration

4.7. Mass

mobilisation for

better health

4.8. Provide

services of high

quality in line

with set norms

and standards

4.9. Enhance

Environmental

Health Service

Delivery

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target

as at 2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicato

r

Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Nomakhosi

Gxagxisa

4.10.1. 90% of patients

on ARV with viral

suppression

Dr Ngomane % 85 85 88.6J

Health service

provision is not based

on project mile stones

but on improving

access and continuous

improvements of

service provision. This

performance is based

on endeavours to

improve on health

outcomes.

Apply the current quality

improvement

programme

Evidence in Mr Khubone's

office No. 219 on the 2nd

floor of the Old Fort

Building.

The Unit has over-

achieved.

Nomakhosi

Gxagxisa

4.10.2. Improve TB

programme

performance through

increasing patients

converting from sputum

smear positive to

negative

Ayo

Olowolagba

% 87 85 84.8L

3% of patients

defaulted treatment

before the conversion

date and the 0.3%

remain positive

(MDR).

Engage the communities

in health seeking

behaviour through

Health Literacy.

Uploaded Achieved

Nomakhosi

Gxagxisa

4.10.3. HIV counselling

and testing

Rosemary

Van Heerden

Number 500000 125000 141794J

There has been

increased partnership

with NGOs and CBOs

in conducting

community based HTS

(HCT).

This is the continuous

improvement of service

delivery.

Evidence will be in Mr

Khubone's offices No 209

on the 2nd floor of the HQ

building.

The unit has over-

achieved in some

areas.

Nomakhosi

Gxagxisa

4.10.4. 90% of clients

initiated on ARVs

retained in care

Dr Ngomane % 85 85 96J

Improved Electronic

Patient Management

System as well as

support of international

partners like UNAIDS.

Evidence in Mr Khuboni's

office No. 209 on the 2nd

floor of the HQ building.

The Unit has over-

achieved this target.

Nomakhosi

Gxagxisa

4.11.1. Increase

percentage of pregnant

women visiting clinic in

the first half of

pregnancy

Busi

Grootboom

% 70 70 73J

Successful community

based health seeking

behaviour campaigns.

Evidence in Mr Khuboni's

office No. 209 on the 2nd

floor of the HQ building.

The unit has over-

achieved.

Nomakhosi

Gxagxisa

4.11.2. Improve

adequacy of cervical

smears to reach 70%

adequacy of smears

taken in the fourth

quarter

Dr Ngomane % Quarterly

improvements to

reach 70% by

the fourth quarter

60 73.1J

Creation of dedicated

cervical smear focal

clinitians in the clinics

experiencing

challenges.

Evidence in Mr Khuboni's

office No. 209 on the 2nd

floor of the HQ building.

The unit has over-

achieved.

Nomakhosi

Gxagxisa

4.12.1. Helminthiasis

assesment in schools

within communities

reporting positive

cercariae

Ayo

Olowolagba

Number 10 0 0 A

4.10. Reduce

burden of HIV

and AIDS and

TB

4.11. Strengthen

maternal, child

and women's

health and

provision of non-

communicable

health care

services

4.12. Strengthen

disease

surveillance and

vector control

services

Page 44: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual

Target as at

2016/2017

Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator

Mpilo Ngubane 5.1.1. Establish and

maintain programmes to

provide access to

Learnerships, Skills

programmes, Apprentice-

ships & Scarce Skills

Puleng

Monatisa

Number 6 interventions

established

and

implemented

1 1 J

Mpilo Ngubane 5.1.2. Establish and

maintain programmes to

provide access to

Learnerships, Skills

programmes Apprentice-

ships & Scarce Skills for

employees

Mandla

Mthethwa

Number 3 new

programmes

1 1 J

Mpilo Ngubane 5.2.1. Establish and

maintain programmes to

provide access to In-service

Training, Internships and

Work Experience

Puleng

Monatisa

Number Continue

implementing

3 co-operative

education

programmes

3 3 J

Mpilo Ngubane 5.3.1. Facilitate the

provision of language,

literacy and numeracy skills

to employees

Mandla

Mthethwa

Number 10

Programmes

4 4 J

Mpilo Ngubane 5.3.2. Facilitate and co-

ordinate the Workplace

Skills planning in the

municipality

Nelisiwe

Xhakaza

% Annual

Workplace

Skills plan and

Annual

Training

Report

30 30 J

Mpilo Ngubane 5.4.2. Credible and quality

worker skills development,

education and training

programmes

Mandla

Mthethwa

% Co-ordination

and facilitation

of training

interventions

reflected in the

WSP

25 25 J

Plan 5 :Creating a Platform for Growth, Empowerment and Skills Development

Plan Owner: Dumisile Nene

5.1. Increasing

occupationally-

directed learning

opportunities in the

workplace

5.2. Addressing

access to

occupationally-

directed programmes

through the Co-

operative Education

Policy

5.3. Addressing the

low level of youth and

adult language and

numeracy skills

5.4. Encouraging

better use of

workplace-based

skills development

Page 45: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual

Target as at

2016/2017

Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator

Mpilo Ngubane 5.4.3. Integrate and

centralize all training and

development programmes

and resources into a

Learning and Development

Academy

Mpilo

Ngubane

% Co-ordinate

and centralize

activities

related to

learning and

development

25 25 J

Mpilo Ngubane 5.5.1. Continue to support

relavant Unit initatives with

NGO community and

worker- initiated skills

development and training

programmes

Puleng

Monatisa

Number 5 Programmes 1 1 J

Mpilo Ngubane 5.6.1. Develop and

implement: an

induction/Orientation

programme for councillors

Belinda

Mhlongo

% 100% (3

Training

Programmes

for councillors

developed)

0 0 N/A

Mpilo Ngubane 5.7.1. Provide resources to

support career and

vocational guidance

Puleng

Monatisa

Number 1 exhibition, 1

financial aid

assistence and

4 community

based career

expose

0 5 J

Sogen Moodley 5.8.1. MILE Capacity

Enhancement Project   

Masingita

Khandhela

Number Hosting of 4

management

seminars and

4 Master

Classes & 1

Cllr Seminar

0 4 J

Sogen Moodley 5.8.2. MILE Municipal

Technical Support Project

Genevieve

Hartley

Number Successful

Technical

Support of

Two African

municipalities

0 0 N/A

5.8. Improve

knowledge

management in the

Municipality

5.4. Encouraging

better use of

workplace-based

skills development

5.5. Encouraging and

supporting

cooperatives, small

enterprises, worker

initiated, NGO and

community training

initiatives

5.6. Increasing public

sector capacity for

improved service

delivery and

supporting the

building of a

developmental state

5.7. Building career

and vocational

guidance

Page 46: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual

Target as at

2016/2017

Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator

Sogen Moodley 5.8.3. Academic

Collaboration Project

Collin Pillay Number Hosting of 2

Joint Built Envt

Seminars & 4

Guest

Lectures

0 0 N/A

Sogen Moodley 5.8.4. Internal Municipal

Knowledge Management

Project

Fezile

Njokweni

Number At least ONE

new MILE

publication

successfully

launched and

FOUR CoPs

0 0 N/A

Sogen Moodley 5.8.5. Learning

Partnerships Facilitation

Fezile

Njokweni

Number Publication of

FOUR

Learning

NOTES from

INTERNATIO

NAL MILE-

supported

learning

events

0 0 N/A

5.8. Improve

knowledge

management in the

Municipality

Page 47: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual

Target as at

2016/2017

Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator

5.9.1.1. Attraction and

Retention Strategy

(Social Business)

Jugnathan

Moodley

% 100% 25 25 J

5.9.1.2.

Communications and

Marketing Strategy

Jugnathan

Moodley

% 100% 25 25 J

5.9.1.3. Employee

Induction

Yvette

Callaghan

% 100% 25 25 J

5.9.1.4. Employee

Siyalalela

Yvette

Callaghan

% 100% 15 15 J

5.9.1.5. Talent

Identification,

Development &

Succession Planning

Lomave

Mthembu

% 100% 25 25 J

5.9.2.1. Talent

Management

Committees

Lomave

Mthembu

% 100% 20 20 J

5.9.2.2. Coaching and

Mentoring Phase 2

(Year 3).

Lomave

Mthembu

% 100% 25 25 J

5.9.2.3. Attraction and

Retention Strategy

(Year 3)

Lomave

Mthembu

% 100% 25 25 J

5.9.3.1. Intergrate DRL

Systems (Year 3)

Ronika

Naidoo

% 100 25 25 J

5.9.3.2. Self-Service

Module (Year 3)

Ronika

Naidoo

% 100% 30 30 J

5.9.3.3. Leave Module

(Year 3)

Ronika

Naidoo

% 100% 25 25 J

5.9.3.4. Time and

Attendance (Year 3)

Ronika

Naidoo

% 100% 20 20 J

5.9.2. Talent Management Pam

Matthias

Kim Makhathini 5.9.3. HRMIS Patricia

Pinky

Kunene

5.9. Human Capital

Empowerment Kim Makhathini 5.9.1. Human Capital

Metrics

Pam

Matthias

Kim Makhathini

Page 48: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual

Target as at

2016/2017

Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator

5.10.1.1. EE Awareness

programme

Rose-Mary

Makhanya

% 100% 25 20 L

5.10.1.2. Diversity

Training

Rose-Mary

Makhanya

% 100% 25 25 J

5.10.1.3. PWD

Empowerment

Rose-Mary

Makhanya

% 100% 20 20 J

5.10.1.4. EE Project

Plan

Rose-Mary

Makhanya

% 100 25 25 J

5.10.1.5. EE (DOL)

Compliance

Rose-Mary

Makhanya

% 100% 25 25 J

Maqhawe

Mthembu

5.11.1. Measure

productivity and develop

standards of performance

Khulumabez

wele Cele

Number Implement 40

projects to

measure

productivity

and develop

standards

10 10 J

Maqhawe

Mthembu

5.11.2. Improve and

monitor incentive schemes

Khulumabez

wele Cele

Number Implement 3

projects to

monitor

productivity

0 0 A

Maqhawe

Mthembu

5.11.3. Improve business

processes

Khulumabez

wele Cele

Number Implement 15

projects to

improve

business

processes

4 4 J

Maqhawe

Mthembu

5.11.4. Undertake

organisational change

management interventions

Khulumabez

wele Cele

Number Implement 4

change

management

interventions

1 1 J

Maqhawe

Mthembu

5.11.5. Eliminate wastage

of resources

Khulumabez

wele Cele

Number Implement 1

project to

eliminate

wastage

0 0 A

Maqhawe

Mthembu

5.11.6. Organisational

Transformation and

Efficiency Projects including

Institutional Review

Khulumabez

wele Cele

Number Implement 3

projects

0 0 A

5.10. Employment

Transformation Kim Makhathini 5.10.1. Employment Equity Rose-Mary

Makhanya

5.11. Improve

productivity, efficiency

and effectiveness

throughout the

municipality

Page 49: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual

Target as at

2016/2017

Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator

Maqhawe

Mthembu

5.11.7. Undertake office

automation projects

Khulumabez

wele Cele

Number Implement 25

projects

6 6 J

5.11. Improve

productivity, efficiency

and effectiveness

throughout the

municipality

Page 50: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

Mpilo

Ngubane

5.1.1. Establish

and maintain

programmes to

provide access to

Learnerships,

Skills

programmes,

Apprentice-ships

& Scarce Skills

Puleng

Monatisa

Learner contracts ,

appointment letters,

attendance registers

(evidence available with

Puleng Monatisa

x13150).

Mpilo

Ngubane

5.1.2. Establish

and maintain

programmes to

provide access to

Learnerships,

Skills

programmes

Apprentice-ships

& Scarce Skills for

employees

Mandla

Mthethwa

Contracts, attendance

registers (evidence

available with Mandla

Mthethwa x 13286).

Mpilo

Ngubane

5.2.1. Establish

and maintain

programmes to

provide access to

In-service

Training,

Internships and

Work Experience

Puleng

Monatisa

Sign on contracts,

timesheets (evidence

available with Puleng

Monatisa x13150).

5.1.

Increasing

occupationally-

directed

learning

opportunities

in the

workplace

5.2.

Addressing

access to

occupationally-

directed

programmes

through the

Co-operative

Education

Policy

Plan 5 :Creating a Platform for Growth, Empowerment and Skills Development

Plan Owner: Dumisile Nene

Page 51: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

Mpilo

Ngubane

5.3.1. Facilitate

the provision of

language, literacy

and numeracy

skills to

employees

Mandla

Mthethwa

Contracts and

attendance registers

(evidence available with

M Mthethwa x 13286).

year long

programmes .

Mpilo

Ngubane

5.3.2. Facilitate

and co-ordinate

the Workplace

Skills planning in

the municipality

Nelisiwe

Xhakaza

Guidelines developed

and circulated.

Roadshows, minutes

and attendance

registers (evidence with

Mabongi Xhakaza x

29080)

Mpilo

Ngubane

5.4.2. Credible

and quality worker

skills

development,

education and

training

programmes

Mandla

Mthethwa

Event schedules ;

delegate invites ,

attendance registers

(evidence with Mandla

Mthethwa x 13286)

Mpilo

Ngubane

5.4.3. Integrate

and centralize all

training and

development

programmes and

resources into a

Learning and

Development

Academy

Mpilo

Ngubane

Minutes of meetings

(Evidence available with

Nonku Mahono x13241)

Advert for public

consultation for

Mandene sports

club to be used as

land for academy

development.

Meeting with

architects .

5.3.

Addressing

the low level

of youth and

adult

language and

numeracy

skills

5.4.

Encouraging

better use of

workplace-

based skills

development

Page 52: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

Mpilo

Ngubane

5.5.1. Continue to

support relavant

Unit initatives with

NGO community

and worker-

initiated skills

development and

training

programmes

Puleng

Monatisa

Minutes of meetings,

letter of invite/request

(evidence available with

Puleng monatisa

x13150).

Mpilo

Ngubane

5.6.1. Develop

and implement:

an

induction/Orientati

on programme for

councillors

Belinda

Mhlongo

Mpilo

Ngubane

5.7.1. Provide

resources to

support career

and vocational

guidance

Puleng

Monatisa

Demand driven,

received request

to present to

community.

Invite from community

(Evidence with Puleng

Monatisa x13150)

Sogen

Moodley

5.8.1. MILE

Capacity

Enhancement

Project   

Masingita

Khandhela

As attached, follow links

in attached document

Please

provide

reason for

over-

achieving

Sogen

Moodley

5.8.2. MILE

Municipal

Technical Support

Project

Genevieve

Hartley

5.8. Improve

knowledge

management

in the

Municipality

5.5.

Encouraging

and

supporting

cooperatives,

small

enterprises,

worker

initiated, NGO

and

community

training

initiatives

5.6.

Increasing

public sector

capacity for

improved

service

delivery and

supporting the

building of a

developmental

state

5.7. Building

career and

vocational

guidance

Page 53: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

Sogen

Moodley

5.8.3. Academic

Collaboration

Project

Collin

Pillay

Sogen

Moodley

5.8.4. Internal

Municipal

Knowledge

Management

Project

Fezile

Njokweni

Sogen

Moodley

5.8.5. Learning

Partnerships

Facilitation

Fezile

Njokweni

5.9.1.1. Attraction and

Retention Strategy

(Social Business)

Jugnathan

Moodley

Minutes of meetings,

Project plans and

birthday listings

(evidence uploaded on

EPMA).

Maintain and

monitor email

alerts (Business

Alert Messages)

maintain and

Monitor Social

Business this

being LinkedIn

and facebook

5.9.1.2.

Communications and

Marketing Strategy

Jugnathan

Moodley

HR Matters Newsletter,

Attendance Registers,

presentation material,

Feedback and

Evaluation Report, FAQ

Doucment, Cluster

Communication and

Marketing Strategy and

Attendance Registers

(evidence uploaded on

EPMA).

Create and

Distribute HR

Newsletter, Host

HR Forum, Create

and distribute

FAQ document,

finalise the C&HR

Communications

and marketing

Strategy for

Cluster and HR

unit and the

strategic

consultation forum

5.8. Improve

knowledge

management

in the

Municipality

5.9. Human

Capital

Empowerment

Kim

Makhathini

5.9.1. Human

Capital Metrics

Pam

Matthias

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Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

5.9.1.3. Employee

Induction

Yvette

Callaghan

Executive Induction

Programme

Register,Executive

Induction Files, HR

Induction staff

handbooks.Evidence

can be viewed on the

7th floor as the

documents are too large

to upload.

5.9.1.4. Employee

Siyalalela

Yvette

Callaghan

Guidelines,

presentations,

summaries, emails

available for viewing on

the 7th Floor

Shellhouse.

Provide

Guidelines and

requisite

documentation on

the Siyalalela

Campaign for

newly appointed

executives,

Provide support to

units as

requested, draft a

report for

submission to

DCM's forum

requesting

consideration for a

second IPS study.

5.9.1.5. Talent

Identification,

Development &

Succession Planning

Lomave

Mthembu

Programme details and

meeting minutes.

Performance training

registers

Develop a project

plan for the

evaluation of the

project's success.

Provide

eperformance

traiining sessions

to HR

practitioners

supporting the

clusters5.9.2.1. Talent

Management

Committees

Lomave

Mthembu

Agenda, presentations

and attendance

registers are uploaded.

Meeting minutes are

confidential but they can

be viewed on the 7th

floor shell house.

Provide TMC

guidelines and

support to two

clusters

5.9.2. Talent

Management

Pam

Matthias

5.9. Human

Capital

Empowerment

Kim

Makhathini

5.9.1. Human

Capital Metrics

Pam

Matthias

Kim

Makhathini

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Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

5.9.2.2. Coaching and

Mentoring Phase 2

(Year 3).

Lomave

Mthembu

Attendance Registers

uploaded on EPMA.

Ensure phase two

coaching and

mentoring include

coaching of new

senior managers

5.9.2.3. Attraction and

Retention Strategy

(Year 3)

Lomave

Mthembu

Attendance registers

uploaded on EPMA.

Coordinate the

review of the

2016/2017

deliverables in

terms of the

Attraction and

retention Strategy

and communicate

with all relevant

stakeholders

5.9.3.1. Intergrate DRL

Systems (Year 3)

Ronika

Naidoo

Meeting minutes, IS

Change Request,

Reports Spec,

Communication, HRIS

Strategy, Process

Flows, Business

Requirement for

Talent/Performance

Management, Training

Plan, Electronic Training

Register & Scanned

Training Register.

Evidence is available on

disc provided by Ronika

Naidoo

5.9.3.2. Self-Service

Module (Year 3)

Ronika

Naidoo

Meeting minutes,

Pinetown & Old Fort

Voice of the

customer(VOC), Launch

@ HR OPS. Evidence is

available on disc

provided by Ronika

Naidoo

5.9.3.3. Leave Module

(Year 3)

Ronika

Naidoo

Meeting minutes, VOC

(voice of the customer)

leave computer.

Evidence is available on

disc provided by Ronika

Naidoo

5.9.2. Talent

Management

Pam

Matthias

Kim

Makhathini

5.9.3. HRMIS Patricia

Pinky

Kunene

5.9. Human

Capital

Empowerment

Kim

Makhathini

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Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

5.9.3.4. Time and

Attendance (Year 3)

Ronika

Naidoo

Meeting minutes,

process flows, report

usage, maintenance.

Evidence is available on

disc provided by Ronika

Naidoo

5.10.1.1. EE Awareness

programme

Rose-Mary

Makhanya

No time allocated

in the HR Forum

Request slot for

discussing

Awareness

Framwork to be

discussed at the

next HR Forum

Awareness Framework

& minutes from HR Strat

available with Rose-

Mary.

5.10.1.2. Diversity

Training

Rose-Mary

Makhanya

Minutes from meeting

held with Deputy Head

at EMA available with

Rose-Mary.

RFQ document

drafted for

approval

5.10.1.3. PWD

Empowerment

Rose-Mary

Makhanya

List if vacancies and

minutes from Pwd

meeting available with

Rose-Mary.

5.10.1.4. EE Project

Plan

Rose-Mary

Makhanya

Communications

strategy document

available with Rose-

mary

5.10.1.5. EE (DOL)

Compliance

Rose-Mary

Makhanya

The DoL Report has

been completed,

minutes from Cluster

meeting, EEA1 forms

received from

receruitment available

with Rose-Mary.

Presentations are

on going

Maqhawe

Mthembu

5.11.1. Measure

productivity and

develop standards

of performance

Khulumab

ezwele

Cele

Reports (evidence is

available at 7th floor

winder street)

Maqhawe

Mthembu

5.11.2. Improve

and monitor

incentive

schemes

Khulumab

ezwele

Cele

This is an annual

project

Kim

Makhathini

5.9.3. HRMIS Patricia

Pinky

Kunene

5.10.

Employment

Transformatio

n

Kim

Makhathini

5.10.1.

Employment

Equity

Rose-Mary

Makhanya

5.11. Improve

productivity,

efficiency and

effectiveness

throughout the

municipality

5.9. Human

Capital

Empowerment

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Programme Programm

e Driver

Project Project

Manager

Sub Project Sub Project

Owner

Reason For

Variance

Steps Taken to

improve

Performance

Means Of

Verification/Evidence

Comment PME

Comment

Maqhawe

Mthembu

5.11.3. Improve

business

processes

Khulumab

ezwele

Cele

Reports (evidence is too

large to attach, it can be

accessed at 7th floor

Winder Street

Maqhawe

Mthembu

5.11.4. Undertake

organisational

change

management

interventions

Khulumab

ezwele

Cele

Reports (evidence is

available at winder

street)

Maqhawe

Mthembu

5.11.5. Eliminate

wastage of

resources

Khulumab

ezwele

Cele

Annual project

Maqhawe

Mthembu

5.11.6.

Organisational

Transformation

and Efficiency

Projects including

Institutional

Review

Khulumab

ezwele

Cele

Annual project

Maqhawe

Mthembu

5.11.7. Undertake

office automation

projects

Khulumab

ezwele

Cele

Reports (evidence is

available at 7th floor

winder street)

5.11. Improve

productivity,

efficiency and

effectiveness

throughout the

municipality

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Programme Programme

Driver

Project Project Manager Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

Thembinkosi

Ngcobo

6.1.1. Provide citizens with a diverse

range of opportunities for learning and

enrichment

Amanda Bani Number 615 programmes /

activities

158 0L

No reporting

Thembinkosi

Ngcobo

6.1.2. Establish and maintain local,

national and international relationships to

promote Global Citizenship.

Allison Ruiters Number 27 relationships

established and / or

maintained

5 10J

Due to the diverse

nature of the work

undertaken by the Unit,

various sections are

Review the plans of each of

the sections to see if this is in

line with the Unit strategy.

Review during MTA's

Reports; Photos; emails

(EVIDENCE WITH

ALLISON RUITERS)

Sports - Leeds programme; ALC - DAC Partnership;

Libraries - Shanghai Book Exchange; Libraries -

Shanghai Conference; Sports - Kenya Team; PLC (5

relationships) - 1. Germany , Bremen Visit to Thembinkosi

Ngcobo

6.1.3. Conducting fundamental research,

and disseminating this to the broader

scientific community.

Allison Ruiters Number 4 papers submitted

to peer-reviewed

scientific journals; 2

survey reports; 1

edition of the

Durban Natural

Science Museum

Novitates

0 0 A

Thembinkosi

Ngcobo

6.1.4. Develop and implement

programmes for the One-City-One-Book

initiative

Musawenkosi

Radebe

Number 4 initiatives 1 1J

Report (EVIDENCE WITH

ALLISON RUITERS)

Launch of One City - One Book held in Umnini on 28

Sept - When the Chalk is Down (B.P. Singh)

Thembinkosi

Ngcobo

6.1.5. Plan and execute eThekwini Living

Legends

Sinothi Thabethe Number 4 initiatives

(Awards & 3

Seminars)

1 1J

Report & Supporting

documents (EVIDENCE

WITH ALLISON RUITERS)

Living Legends Awards held at ICC on 3 Sept

Sandra Khathi 6.2.1. Create and facilitate sports

development opportunities linked to 20

sports codes

Teddi Adams Number 20 codes 5 6J

N/A N/A Quarterly report with photos,

attandance registar,

Volleyball SALGA team list,

Training Schedule for

Volleyball, Dance Invitation,

Volleyball Fixture

Coordinated six different codes in different Areas.

Umlazi, Durban Central, KwaMashu, Tongaat and

Claremont.

Sandra Khathi 6.2.2. Undertake programmes that provide

recreational opportunities for mass

participation for all citizens

Ravi Subramoney Number 5 activities 2 3J

N/A N/A Quarterly report with

photos,Report to

Committee, Invitation to

defrieng meeting and email

correspondance.

Coordinated four Recreational Activities in different

aeras; Umlazi, Durban Central, KwaMashu.

Plan 6 :Embracing our Cultural Diversity, Arts and Heritage

Plan Owner: Dr Musa Gumede

6.1. Cultivating a

sense of active

citizenship

6.2. Promoting

healthy and active

citizens

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Programme Programme

Driver

Project Project Manager Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

S Mkhwanazi 6.3.1. Development and Review of

Management and Master Plans for Urban

Reserves, Parks and Public Gardens

Livhuwani Keneth

Mabila

Number 2 new applications

for proclaimed

reserves; develop 1

master plan; initiate

1 management

plan

1 1J

LETTER OF OBJECTION;

MAP. PRESENTATION

Application for proclamation has been made for five (5)

Nature Reserves viz. Burman Bush, Pigeon Valley,

Silverglen, Springside and Virginia Bush. This is now

at public consultation stage and takes about 3 months.

A comment was received about Silverglen Nature

Reserve with residents objecting to the proclamation.

eThekwini Municipality has commenced with profiling

with the Silverglen residents to identify their needs.

The objection revolves around the access road and

whether it is included in the wetlands park area or not.

[Also as per the map indicates it was identified that

Silverglen Road does not go through the Silverglen

Nature Reserve which is an Intention to Proclaim

process but it goes through Silverglen Wetland Park

which is not an Intention to Proclaim process. It proved

that the proclamation process is not linked to the

families referred to in the objection letter. It was then

requested on the basis of the findings that the

objection to the proclamation of this reserve be

withdrawn; Due to challenges of littering, illegal

dumping, vandalism and homeless occupation, an

assessment is being conducted in urban parks by a

review of three (3) eThekwini Parks case studies and a

proposed new Urban Parks social model. This

culminated in presentations at IERM Conference in

Cape Town on 26-28 September 2016 and also at

PRC Park Summit on 29 September 2016.

S Mkhwanazi 6.3.2. Maintain a register of all trees

planted and removed within each District,

contributing to the City's Greening

Strategy

Sherelle Whitaker Number 4 activities (tree

removals &

planting)

1 1J

REPORTS; PHOTOS;

LISTS

The Botanic Gardens is currently undertaking a system

of mapping all the trees in the garden for historic and

technical records purposes. The evidence refers to the

processes followed; IAP REMOVED FROM MHLATHI

PARK - July/August 2016 - We controlled alien invader

plants manually and chemically. Slashed, mowed

some of the alien invader plants in Mhlathi Park also

the chain saw was used to cut big trees. We also

used foliar application to the leaves and stems

chemical used springbok 360 SL.; 22 September 2016

– Parks District 7 planted trees at Rick Turner Road

Islands; 06 September 2016 planted 12 indigenous

trees in Kwa-Mashu at Malandela Road.

S Mkhwanazi 6.3.3. Re-engagement with relevant

stakeholders on the issue of Burial Space

Slindile Ndlovu Number 4 activities 1 1J

INVITATION;

PROGRAMME;

ATTENDANCE

REGISTER, PHOTOS; E-

MAIL; ADVERT

31 August 2016 - Mr Pepe Dass as the Chairperson of

the South African Cemetery Association facilitated

workshop on Local Government Cemetery

Management Guideline held at SALGA KZN Training

Room, Musgrave; 26 September 2016 – Held a

Cemeteries & Crematoria stakeholders’ seminar at

Moses Mabhida Stadium. The purpose was to

engage the religious, cultural, traditional, business-

undertakers, Researcher and media about the extent

shortage of burial spaces in eThekwini Municipality; A

radio discussion was held in Igagasi FM - discussion

was between the Head: PRC as eThekwini

Municipality representative with the cultural and

religious leaders. After the discussion, the

public\listeners were allowed to call in and contribute to

the discussion. The print media, Isolezwe Newspaper

Thembinkosi

Ngcobo

6.4.1. Facillitation of interactive

programmes in Libraries to support

economic empowerement

Tebogo Mzizi Number 20 in this financial

year

5 5J

Reports (EVIDENCE WITH

ALLISON RUITERS)

5 programmes facilitated

6.2. Promoting

healthy and active

citizens

6.3. Ensure effective

management of

environmental goods

and services

6.4. Create

Empowerment

Opportunities in Arts,

Culture, Heritage and

agriculture

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Programme Programme

Driver

Project Project Manager Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

Thembinkosi

Ngcobo

6.4.2. Implement programmes to create

opportunities in arts culture, parks and

heritage

Tebogo Mzizi Number 29 programmes 6 1L

Arts & Living Culture

Section contributes

significantly to this

project with their

Seek urgent approval of the

report so that the

programmes can be

conducted

Report (EVIDENCE WITH

ALLISON RUITERS)

Libraries Work integrated learning

Thembinkosi

Ngcobo

6.4.3. Development of community /

agricultural fish ponds and plant nurseries

Sibusiso Mkhwanazi Number 24 activities 6 6J

PHOTOS; ATTENDANCE

REGISTER; E-MAIL

The Herb Garden at the Durban Botanic Gardens is

maintained by the volunteers who come every once a

week on Fridays; 10 August 2016 – Held

Permaculture training on introduction to permaculture

methods of gardening, permaculture principles, theory

and practical parts, mulching of plants and making

compost; 12 August 2016 - Held Permaculture training

on introduction to permaculture methods of gardening,

permaculture principles, theory and practical parts,

mulching of plants and making compost; 24 August -

Held a course for 24 Masibanakekele Co-operative

doing plant propagation and planting with different

methods; 29 August - Held a course for 20

Imvelowise Co-operative on planting with seeds,

potting and cutting; 30 August - Held a course for 20

Folweni Co-operative members who are in the process

of initiating their own nursery.

Themba

Mchunu

6.5.1. Develop and evaluate new plans to

support the creative industry

Themba Mchunu Number 4 plans developed /

evaluated

1 1J

Plan (EVIDENCE WITH

ALLISON RUITERS)

1 PLAN DEVELOPED

Themba

Mchunu

6.5.2. Development of a master plan for

Umlazi W Cultural Precinct

Themba Mchunu % Meet milestones for

2016/17 as per

project plan

10 5L

Due to elections and

the political

atmosphere, we had to

delay and postpone

our engagements with

community and

business stakeholders

As soon as the new council

sits, we will do the following: •

Introduction of the plan to

new leadership (councilors); •

schools visits and activities to

speak to their wish list of the

perceived Art Centre; • draw

out a quantitative survey to

the community not exposed

to performing art and their

views; • draw out a

quantitative survey to the

community exposed to

performing art; • Close out

with a report of findings

Report (EVIDENCE WITH

ALLISON RUITERS)

Draft Strategy / Way Forward Plan

Thembinkosi

Ngcobo

6.6.1. 1 Inanda Pool :Stage 5 Zakhithi Jali % Meet milestones for

2016/17 project

plans.

60 60J

REPORT Pumphouse Bases Rebar, Driveway Retaining Wall,

Main Building Layer Works and Removal of Excavated

Rubble Off Site are 100% complete, Excavation for

Stormline 450D Pipe,Main Pool Excavations, and

Precast Fencing 80 % complete. Sewer Manholes and

Sewer Pipelines are 70% complete. Seating Area

Layer Works, Layer Works for Pedestrian

Thembinkosi

Ngcobo

6.6.2. Luganda Hall: Stage 5 Zakhithi Jali % Meet milestones for

2016/17 project

plans.

10 10J

REPORT; E-MAIL Project could not be implemented as per 15/16

programme. Project was cancelled to be re-advertised

in 16/17 and at present preparing a BSC report

Thembinkosi

Ngcobo

6.6.3. Amaoti Library Stage 4 Zakhithi Jali % Meet milestones for

2016/17 project

plans.

10 10J

REPORT; E-MAIL BEC Report 19/09/2016

Thembinkosi

Ngcobo

6.6.4. Intshanga Sportsfield Stage 3 Zakhithi Jali % Meet milestones for

2016/17 project

plans.

0 0J

REPORT Awaiting approval from Eskom and preparing for BSC

report

Thembinkosi

Ngcobo

6.6.5. Waterloo Sportsfield Stage 3 Zakhithi Jali % Meet milestones for

2016/17 project

plans.

0 0J

REPORT; MINUTES The construction is in progress and the Contractor is on

site

Thembinkosi

Ngcobo

6.6.6. Umgababa Beach Redevelopment

Stage 5

Zakhithi Jali % Meet milestones for

2016/17 project

plans.

60 60J

REPORT Mechanical tender process is in adjudication stage

consisting of filtration equipment, chlorine injection and

heat pumps. Slab for the First Floor in progress. Berm

in 75% complete, preparing for fencing to be erected Thembinkosi

Ngcobo

6.6.7. Execute new Museum of Education

Project Plan

Sinothi Thabethe % Meet milestones for

2016/17 project

plan (Exhibitions)

10 10J

TOR Museum of Education

Exhibition design, Research

Narrative

Project is on track.

Thembinkosi

Ngcobo

6.6.8. Executing Phase 2 for Cato Manor

Museum

Sinothi Thabethe % Meet milestones for

2016/17 project

plan

10 10J

Research Narrative for Cato

Manor Museum, Exhibition

Design tender document

Project is in progress

6.5. Create and

promote an

environment that

encourages

economic activity for

arts and culture

6.6. Strategic Social

infrastructure and

legacy projects

6.4. Create

Empowerment

Opportunities in Arts,

Culture, Heritage and

agriculture

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Programme Programme

Driver

Project Project Manager Unit Of

Measure

Annual Target as

at 2016/2017

Quarter 1

Target as at 30

September

2016/2017

Quarter 1

Actual as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

Thembinkosi

Ngcobo

6.6.9. Plan and execute National

Liberation Heritage Route

Sinothi Thabethe % 100% (Identification

of 10 suitable

Durban Inner-City

Liberation Heritage

Route sites)

30 30J

3 Liberation Heritage Route

sites in Durban

Project is proceeding well.

6.7. Preservation and

Management of

Heritage Assets

Guy Redman 6.7.1. Developing collections management

mechanisms to address the preservation

and management of heritage assets

Allison Ruiters Number 21 mechanisms /

plans developed

2 2J

Standard Operating

Procedure document;

Implementation plan

document (EVIDENCE

WITH ALLISON RUITERS)

DAG - Standard Operating Procedures (1. A SoP

manual has been developed to comply with internal

audit and GRAP 103 and to promote best practice of

curatorial management in the collection); LHM - GRAP

103 - HERITAGE ASSETS IMPLEMENTATION PLAN

6.6. Strategic Social

infrastructure and

legacy projects

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

Eric Apelgren 7.1.1. Implement co-

operative international

relations programmes

that mobilises financial

and knowledge exchange

that supports capacity of

staff and office bearers to

deliver the IDP.

Shelley Gielink Number Implementation of 35 conceptualised and

approved programmes and projects as

appears in the IR strategy and business

plan. - Programmes

and Projects (includes Sister City

programme, mutli-lateral co-operation

agreements which includes UCLG Global,

BRICS, EU and World Economic Forum.

Hosting programmes and protocol

services for international delegations and

all international multi-lateral programmes

that impact and benefit Ethekwini

Municipality) -

Give support to incoming and outgoing

International delegations / visits

9 9J

Evidence uploaded on the

EPMA

Eric Apelgren 7.1.2. Implement co-

operative Africa/NEPAD

programmes that

mobilises financial and

knowledge exchange that

supports capacity of staff

and office bearers to

deliver the IDP

Bongiwe

Mkhize

Number Implementation of 33 new approved

programmes and projects as appears in

the IR/Africa/NEPAD strategy and

business plan. This includes the annual

African Renaissance Festival. 30

projects (includes Africa NEPAD

programmes and projects, hosting

programmes and protocol services for

Africa NEPAD delegations and all Africa

NEPAD multi-lateral programmes and

UCLG Africa that impact and benefit

Ethekwini Municipality) 3

donor projects - UNESCO Coalition of

Cities Against Racism and Xenophobia

and other forms of Racism. UN-Habitat

Programme to Implement Urban Safety. -

Mobilising resources for MILE, CIFAL and

Municipal Academy programmes.

8 9J

Evidence uploaded on the

EPMA

Eric Apelgren 7.1.3. Implement an

integrated

intergovernmental

relations programme that

mobilises resources,

policy alignment and

knowledge exchange that

benefits all stakeholders.

Theo Scott Number Implement 20 programmes and projects

of the intergovernmental relations

strategy. National and Provincial

government department projects with a

special focus on Human settlements,

Social Development, Home Affairs,

Education, Public Works, Agriculture,

COGTA and other relevant national and

provincial government departments as per

the Municipality's IDP.

5 9J

We have over acheieved

because of the nature of

our work our are demand

driven

All files are available at 12 floor

Rennie House, with

Sinenhlanhla Nxumalo and

Xoilani Ncanana ext 12112

Eric Apelgren 7.1.4. Implement

strategic programmes

with all national and

provincial parastatals.

This will include support

to multi-lateral

programmes of national

and international

partners.

Hlengiwe

Twala

Number Implement 18 intergovernmental

programmes for the strategic projects of

the Municipality with a focus on the ffg: -

Port Development -

IRPTN -

Presidential Infrastructure Committee -

Aerotropolis

and other infrastructure programs that

need Intergovernmental support, and

ensuring participation of councillors

(chairs of committees) in the fora.

4 4J

Evidence not

uploaded

Plan 7A:Good Governance and Responsive Local Government

Plan Owner: Sipho Cele

7.1. Promote co-

operative

international and

inter-governmental

relations

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

Eric Apelgren 7.1.5. Implement

stakeholder relations and

integration of Mayors

Office with all IGR

Structures, Inter-

municipal projects,

SALGA and government

communicators at all

levels.

Sthembiso

Mshengu

Number 15 programmes and projects - support to

office of the Mayor and exco on matters

relating to inter-municipal relations and

inter-municipal co-operation projects.

Liaise with SALGA on all matters that

enhance the interests of the municipality.

Provide support to the DCM, CM and

office bearers on participation in Cities

Network, IGR forums at national and

provincial level. Coordinate and synergise

mayors diary and communication

messages and external relations with

regard to all inter-municipal projects.

4 4J

Minutes available Where can

evidence be

located?

7.2.1.1. Linking the

Sizakala and Presidential

Hotlines to the Central

Platform for Call Centres

operated by the IT

Department.

Vernon Xaba % 100 20 20J

Tender Specifications. Draft

SLA. Evidence uploaded on

EPMA

Specifications were

finalised and

submitted to IS to

initiate a tender

process to procure

and link to a genesis

system, which is

currently used by

the City’s Contact

Centres.

7.2.1.2. Implementation of

the approved municipal

wide complaints

management system.

Phindile

Mdletshe

% 100% implementation of the revised

complaints management system

25 25J

Pilot Project Progress Report.

Evidence uploaded on EPMA

Project plan

developed. First

phse of workshops

concluded.

7.2.1.3. Roll-out of the

EMTV Programme at

specific Sizakala Centres.

Mavuso

Tshabalala

Number Roll out of the Programme, including

taped broadcast at 25 Centres

0 0 N/A

7.2.2.1. Provide integrated

services at Sizakala

Centres.

Thandinkosi

Jama

% 100% implementation as per the project

plans.

25 25J

Project Plans, Draft Quaterly

Reports, Needs Report

Project on track.

7.2.2.2.

Additions/alterations at 3

centres and plannning of 1

new centre.

Reshma Naidoo Number Additions/ alterations at 3 centres and

planning of 1 centre completed

0 0 A

7.1. Promote co-

operative

international and

inter-governmental

relations

7.2. Implement a

Customer Relations

Management

Strategy and

Customer Care

Policy

Ntsiki

Magwaza

7.2.1. Implementation of

the customer relations

management strategy.

Mavuso

Tshabalala

Ntsiki

Magwaza

7.2.2. Determine and

implement a capital

programme to upgrade

existing centres and

provide for new centres in

areas where needed.

Mavuso

Tshabalala

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

7.3.1.1. Allocate and

distribute Sundry Grant as

directed by council.

Xoliswa

Mashiane

Number 70 grant distribution to qualifying

organisations

0 0 A

7.3.1.2. Allocate Adhoc

Grant upon request as per

policy

Xoliswa

Mashiane

Number 6 organisations 1 0L

No reporting

done this

quarter

Vincent

Cebekhulu

7.3.2. Capacitate

Community Based

Structures

Xoliswa

Mashiane

7.3.2.1. Provide GIA

workshops to applicants

(successful or

unsuccessful)

Xoliswa

Mashiane

Number 6 0 0 A

7.3.3.1. Launch and Adopt

the GIA Policy

Xoliswa

Mashiane

Number GIA Policy launched and adopted 0 0 A

7.3.3.2. Launch and Adopt

Gender Policy

Xoliswa

Mashiane

Number Gender Policy launched and adopted 0 0 A

7.3.3.3. Review

Vulnerable Groups Policy

Xoliswa

Mashiane

Number Vulnerable Groups Policy reviewed 0 0 A

7.3.3.4. Review Youth

Policy

Xoliswa

Mashiane

Number Youth Policy reviewed 0 0 A

Vincent

Cebekhulu

7.3.4. Facilitate provision

of support to Ward

Committees.

Prisca

Ntombela

7.3.4.1. Manage the

provision of logistical

support to ward committee

meetings.

Prisca Ntombela Number Provide logistical support to ward

committees

330 0L

Wards committes not yet

established due to the

new Council

We are working close with

the Speakers Office to

priotize this

Vincent

Cebekhulu

7.3.5. Facilitate

implementation of

Community Based

Planning

Prisca

Ntombela

7.3.5.1. Develop

Community Based Plans

Lungisile

Mpetshwa

Number 80 Ward Based Development Plans 0 0 A

7.3.6.1. Hold Masakhane

Roadshows

Thamsanqa

Ntuli

Number Masakhane roadshows held as per

Mayor's office request

12 0L

It has not been possible

to undertake this due the

new Council

To work closely with the

Ward Councillors as they

are now settled in their

offices

7.3.6.2. Support Mayoral

Izimbizo

Thamsanqa

Ntuli

Number Support provided as per Mayor's office

request

4 0L

Due to newly elected

council

working closely with

Mayor's Office

7.3. Create

integrated

mechanisms,

processes and

procedures for

citizen participation

Vincent

Cebekhulu

7.3.1. Facilitate Grant In

Aid distribution

Xoliswa

Mashiane

Vincent

Cebekhulu

7.3.3. Facilitate reviews

of Community

Participation Unit

Policies

Xoliswa

Mashiane

Vincent

Cebekhulu

7.3.6. Create platforms

for stakeholder

engagements

Prisca

Ntombela

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

7.3.6.3. Provide support to

Functional War Rooms

Prisca Ntombela Number Provide support to War Room as per

identified need

0 0 A

7.3.6.4. Facilitate

undertaking of budget and

IDP Roadshows -

Structured stakeholders

Lungisile

Mpetshwa

Number 6 different stakeholders 0 0 A

7.3.6.5. Facilitate

undertaking of budget and

IDP roadshows as per

council resolution -

Community wide

Prisca Ntombela Number Regionally 0 0 A

7.3.6.6. Facilitate voter

education programme

Prisca Ntombela Number 3 0 0 A

7.3.7.1. Increase Soup

kitchen sites

Themba Mdluli Number 9 additional soup kitchens 0 0 A

7.3.7.2. Identify and

Support Community

gardens

Themba Mdluli Number 12 Community gardens 0 3J

Agenda, minutes, Attendance

Registers and Invoices

Despite being the

annual target the

project plan reflects

work done per

quarter thus we are

reporting quarterly

Please provide

reason for over

achievement

7.3. Create

integrated

mechanisms,

processes and

procedures for

citizen participation

Vincent

Cebekhulu

7.3.6. Create platforms

for stakeholder

engagements

Prisca

Ntombela

Vincent

Cebekhulu

7.3.7. Facilitate

implementation of

Poverty Alleviation

Programme

Themba Mdluli

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

7.3.8.1. a) Facilitate and

Support Children Projects

Themba Mdluli Number 16 Projects 4 4J

Attendance Registers,

Invitations &

Programmes/Agendas

7.3.8.2. b) Facilitate

establishment of Children

Forums

Themba Mdluli Number 20 Forums 5 0L

The establishment of

these forums is

dependent on ward

councillors and ward

committees and during

this quarter these were

not in place and fully

functional .This

contributed to the under

achievement.

Consultation will begin in

the next quarter with the

said stakeholders

especially the councillors.

The plan is to add 2 from

the tagert of quarter 2 and

add 3 during the quater 3.

This is possible now that

the councillors are settled

in their offices

7.3.8.3. a) Facilitate and

Support Elderly Projects

Themba Mdluli Number 16 Projects 4 5J

During this quarter the

preparations of the

Golden Games is at its

peak at all levels

(district, province and

national) thus we

exceeded the target)

Registers, Programme &

Invitations available at room

323A civic centre pinetown

7.3.8.4. b) Facilitate

establishment of Elderly

Forums

Themba Mdluli Number 20 Forums 5 0L

The establishment of

these forums is

dependent on ward

councillors and ward

committees and during

this quarter these were

not in place and fully

functional .This

contributed to the under

achievement.

Consultation will begin in

the next quarter with the

said stakeholders

especially the councillors.

The plan is to add 2 from

the tagert of quarter 2 and

add 3 during the quater 3.

this is possible now that

the councillors are settled

in their offices

7.3.8.5. a) Facilitate and

Support People With

Disabilities Projects

Themba Mdluli Number 16 Projects 4 4J

Registers, programmes and

invitations

7.3. Create

integrated

mechanisms,

processes and

procedures for

citizen participation

Vincent

Cebekhulu

7.3.8. Facilitate and

Support Vulnerable

groups Programmes

Themba Mdluli

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

7.3.8.6. b) Facilitate

establishment of People

With Disabilities Forums

Themba Mdluli Number 20 Forums 5 0L

The establishment of

these forums is

dependent on ward

councillors and ward

committees and during

this quarter these were

not in place and fully

functional .This

contributed to the under

achievement.

Consultation will begin in

the next quarter with the

said stakeholders

especially the councillors.

The plan is to add 2 from

the tagert of quarter 2 and

add 3 during the quater 3.

this is possible now that

the councillors are settled

in their offices

7.3.9.1. Facilitate and

Support Gender

Awareness Projects

Themba Mdluli Number 16 Projects 4 5J

There a additional

project initiated national

Attendance registers and

Agendas available at room

323A civic centre pinetown

7.3.9.2. (b) Undertake

Gender empowerment

Programmes

Themba Mdluli Number 4 1 0L

The focus was on

planning which has now

been completed and

outstading project will be

implimented in Q2

The timelines have been

developed

7.3.9.3. Facilitate and

Support Youth

development projects

Themba Mdluli Number 16 Projects 4 4J

Registers, Programmes and

Invitations available at room323

A civic centre pinetown

7.3.9.4. (b) Undertake

empowerment

Programmes for Youth

Themba Mdluli Number 4 1 1J

Register and Programme

available at room 323 A civic

centre pinetown

7.3. Create

integrated

mechanisms,

processes and

procedures for

citizen participation

Vincent

Cebekhulu

7.3.8. Facilitate and

Support Vulnerable

groups Programmes

Themba Mdluli

Vincent

Cebekhulu

7.3.9. Facilitate and

Support Sectoral

Programmes

Themba Mdluli

Page 68: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

7.4.1. Implement

communication and

marketing strategies and

policy

Mandla Nsele % 100% implementation of plan 30 30J

Communication materials,

News articles, social media

updates, Adverts and radio

programme

7.4.2. Maintain existing

communication tools

Mandla Nsele Number Maintain 11 tools 11 11J

11 Communication Tools

7.4.3. Implement

Municipal media relations

strategy

Mandla Nsele % 100% implementation of identified tools 30 30J

Media monitoring reports,

Media releases and Media

statements

7.5.1.1. Provide

operational support to

ward committees

Belinda Mhlongo % 100% implementation of the project plan 20 20J

Council resolution The newly

inaugurated Council

has formally

approved that the

Ward Committees

be estblished in

November 2016.

7.5.1.2. Provide training to

Ward Committee

Secretariat

S'bongiseni

Dlamini

% 100% implementation of the project plan 0 0 N/A To be implemented

in the third quarter

of the current

financial year.

7.5.2. Municipal wide

Records Management

Betty Moyo % Implemented as per Action Plan 20 20J

Evidence uploded on EPMA Targets for Quater 1

have been met.

Steercom Meetings

took place and key

stakeholders

engaged for phase 2

of the project.

7.5.3. Manage Office

Bearers' Programmes

Sharm

Maharaj

% Implementation of 7 programmes. 14 14J

Documents on Annual Mayor's

Golf Day attached

One programmed

completed

7.6.1. Coordinate the

Mayor's statutory

obligations ito

preparation,

implementation and

monitoring of the IDP and

the budget.

Ernest Shozi % Set up a performance management

system for the Municipal Manager and

members of EXCO. Public Participation

sessions in relation to the annual budget,

IDP and SDBIP.

100 100J

Evidence available from

Londiwe Ncanana, City hall

Mayoral Palour

7.6.2. Coordinate the

strategy sessions with the

administration and

monitoring of the

implementation of the

strategy

Ernest Shozi % Legotla 1: Confirm performance contracts

for Municipal Manager, Chairs of

Committees and DCMs. Legotla 2:

Detailed review of the performance

contracts to indicate the state of the

municipality and inform the adjustment

budget.

25 25J

Evidence available from

Londiwe Ncanana, City hall

Mayoral Palour

Belinda

Mhlongo

7.6. Provide

strategic

management and

coordination

support to the

political oversight

role of the Mayor

Ernest Shozi

7.4. Effectively

communicate the

programmes and

policies of the

eThekwini

Municipality to the

full range of

audiences, both

internally and

externally.

Ntombifuthi

Christophora

Mthethwa

7.5. Establish and

implement projects,

programs and

services in

accordance with

Good Governance

objectives and the

Unit's Business Plan

so as to enhance

efficiency,

accountability,acces

sibility and the

interface between

Council, the

Administration and

the Citizenry

Adele Seheri 7.5.1. Manage Ward

Committee Operations

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub Project

Owner

Unit Of

Measure

Annual Target as at 2016/2017 Quarter 1 Target

as at 30

September

2016/2017

Quarter 1 Actual

as at 30

September

2016/2017

Indicator Reason For Variance Steps Taken to improve

Performance

Means Of

Verification/Evidence

Comment PME Comment

7.6.3. Coordinate the

Mayor's interaction with

strategic interests groups,

including vulnerable

groups.

Funeka

Thabethe

% 100% implementation of the annual

stakeholder engagement plan. The

stakeholders include business, diplomatic

core, Vice Chancellors of Academic

Institutions, Religious Leaders, Civic

Organisations, Traditional Leaders,

Vulnerable groups.

25 25J

Evidence available from

Londiwe Ncanana, City hall

Mayoral Palour

7.6.4. Coordinate civic

and ceremonial functions

of the Mayor.

Ernest Shozi % Developement and 100% Implementation

of the events calender.

25 25J

Evidence available from

Londiwe Ncanana, City hall

Mayoral Palour

7.6.5. Develop an

indegent policy and

strategy.

Ernest Shozi % Draft policy and strategy 25 25J

Evidence available from

Londiwe Ncanana, City hall

Mayoral Palour

7.6. Provide

strategic

management and

coordination

support to the

political oversight

role of the Mayor

Ernest Shozi

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Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Mbuso

Ngcobo

7.7.1. Provide an effective

forensic investigative service

Dumisani Cele Number 264 cases resolved

during the year

60 29L

The need for increased

quality resulted in more

reports sent back to the

investigators

More reports would be

finalised in the next

quarter

Mbuso

Ngcobo

7.7.2. Provide an effective

ombuds service

Raymond Zungu % 60% complaints

during the quarter are

resolved within 4

months after receipt

of complaint

60 64J

Target exceeded by 4

files trough hard work by

ombud officers.

Schedule of finalised

ombuds files

Reason for

varience is not

sufficient

Mbuso

Ngcobo

7.7.3. Implement a fraud and

corruption response plan

Raymond Zungu % 60% implementation

of project plan

15 0L

No reporting

done this

quarter

Mbuso

Ngcobo

7.7.4. Conduct a training and

awareness campaign in terms of

the fraud prevention plan

Dumisani Cele Number sixty (60) internal

presentations on the

code of ethics and

code of good

administrative

practice

20 21J

Over achieved because

of unexpected requests

from line departments

Mbuso

Ngcobo

7.7.5. Promotion of Human

Rights and good governance

principles throughout the EMA

Raymond Zungu Number Sixty (60) public

presentations on

human rights and

good governance

20 18L

Some presentations

deferred to next quarter

Two additional

presentations will be

scheduled for next

quarter

Reason for

varience is not

sufficient

Phillip

Ntsimane

7.8.1. Undertake Internal Audits

as approved by the Audit

committee

Phillip Ntsimane % 90% of audits per

approved plan

completed

15 15J

44 completed projects over

284 projects. Evidence

available on request

Phillip

Ntsimane

7.8.2. To monitor the

implementation of the

recommendations by

management

Phillip Ntsimane % Agreed management

action monitored by

updating the audit log

once a quarter

100 100J

Evidence available on

request at 6th floor

Shellhouse

Plan 7B :Good Governance and Responsive Local Government

Plan Owner: Sibusiso Sithole

7.7. Create a clean

and accountable

organisation

7.8. Mobilise

integrated risk

assurance to

strengthen

administrative

governance in pursuit

of efficient, effective

service delivery with

economy of scales to

realise Batho Pele

principles.

Page 71: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Phillip

Ntsimane

7.8.3. To ensure quality internal

audit services by measuring the

audit committee's satisfaction

Phillip Ntsimane Number Satisfaction Rate of 3 0 0 N/A

7.9.1.1. Annual Report % UAT Complete 25 25J

Eidence not

uploaded on

the EPMA

7.9.1.2. IPS % IPS in production 25 25J

Eidence not

uploaded on

the EPMA

7.8. Mobilise

integrated risk

assurance to

strengthen

administrative

governance in pursuit

of efficient, effective

service delivery with

economy of scales to

realise Batho Pele

principles.

Robert

Dlamini

7.9.1. Performance

Management Solution

Ugenderan

Gangadaran

7.9. Provision of an

automated solution

development

Page 72: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

7.9.1.3. EPMA % UAT Complete 25 25J

Eidence not

uploaded on

the EPMA

7.9.2.1. SCM Procurement % SCM Policies and Bid

Committee Templates

20 20J

User Productivity kit (UPK)

uploaded on the EPMA

7.9.2.2. JDE % Content published 20 20J

User Productivity kit (UPK)

uploaded on the EPMA

7.9.2.3. RMS % Content published 20 20J

User Productivity kit (UPK)

uploaded on the EPMA

7.9.2.4. HR % Content published 20 20J

User Productivity kit (UPK)

uploaded on the EPMA

7.9.2.5. Faultman % Content published 20 0L

Higher priority projects

took precendence.

Project will be done as

an when resources as

available.

Proper Project

Prioritisation to be done

on all project and targets

set accordingly.

Project not

started. To be

initiated in

second quarter.

Low priority

item.

7.9.2.6. Helpdesk/Desktop % Content published 20 20J

User Productivity kit (UPK)

uploaded on the EPMA

7.9.3.1. HR % Data mart complete 20 20J

Quartely report uploded on

the EPMA

7.9.3.2. RMS/eServices % Data mart complete 20 20J

Quartely report uploded on

the EPMA

7.9.3.3. JDE % Data mart complete 20 20J

Quartely report uploded on

the EPMA

7.9.3.4. CITY FLEET % Data mart complete 20 20J

Quartely report uploded on

the EPMA

7.9.4.1. Internal Audit % Rollout Sharepoint 30 30J

Evidence uploaded on the

system

7.9.4.2. Occupational

Health

% Rollout Sharepoint 30 30J

Evidence uploaded on the

system

Robert

Dlamini

7.9.3. Data Warehousing,

Business Intelligence & App

Integration

Ugenderan

Gangadaran

Robert

Dlamini

7.9.1. Performance

Management Solution

Ugenderan

Gangadaran

Robert

Dlamini

7.9.2. Elearning Ugenderan

Gangadaran

Robert

Dlamini

7.9.4. Document Management

System

Ugenderan

Gangadaran

7.9. Provision of an

automated solution

development

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Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

7.9.4.3. Water % Rollout Sharepoint 18.75 5L

No progress as service

provider is not in

place,Delays due to JDE

migration to E1;

Procurement method

from City Hall only

received at end of

quarter; Licencing on

AllyCAD an other

applications used up

operating budget as a

result certain projects will

not be undertaken this

financial year.

Out of our control; Start

earlier with procurement

finalisation for future

projects; Projects

brought forward due to

other projects being

delayed. Hence did not

under-achieve according

to plan. but delays have

been experienced;

Better control of

applications in

environment required to

prevent unforeseen

licencing issues when

operating systems are

upgraded

Service provider

is on board to

start with

development on

Sharepoint area.

OpenText

integration

procurement

serviced

delayed; Home

page design in

progress in

development

environment.

Evidence not

uploaded on

the system.

7.9.5.1. Markets % Site published 20 20J

Evidence uploaded on the

system

7.9.5.2. MILE % Site published 20 20J

Evidence uploaded on the

system

7.9.5.3. Durban Tourism % Site published 20 20J

Evidence uploaded on the

system

Robert

Dlamini

7.9.4. Document Management

System

Ugenderan

Gangadaran

Robert

Dlamini

7.9.5. Internet/Intranet

Development

Ugenderan

Gangadaran

7.9. Provision of an

automated solution

development

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Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

7.9.5.4. Imagine Durban % Site published 20 20J

Evidence uploaded on the

system

7.9.6.1. Complaints % Proposed Solution 60 60J

Evidence uploaded on the

system

7.9.6.2. Meter Readings % System implemented 60 60J

Evidence uploaded on the

system

7.9.6.3. Useful links -

Sizakala; Rate payer form

etc.

% Update website 40 40J

Evidence uploaded on the

system

7.9.6.4. Over the Counter

eService Registration

% Needs analysis 0 0 N/A

7.9.6.5. Direct Debit % BRS 0 0 N/A

7.9.7.1. Process 1 % Automated Process

Implemented

25 25J

Evidence uploaded on the

system

7.9.7.2. Process 2 % Automated Process

Implemented

25 25J

Evidence uploaded on the

system

7.9.7.3. Process 3 % Automated Process

Implemented

25 25J

Evidence uploaded on the

system

7.9.7.4. Process 4 % Automated Process

Implemented

25 25J

Evidence uploaded on the

system

Robert

Dlamini

7.9.8. Payroll and HR Mis Ugenderan

Gangadaran

% Procurement of

Licenses and Rollout

per HR Plan

85 85J

Evidence uploaded on the

system

7.9.9.1. Water Meter

Readings

% Meter Reading

solution on Field

Inspector application

50 75J

Application is developed.

3 rounds of testing are

complete. Final stress

testing to take place in

October

No Evidence

Uploaded

Robert

Dlamini

7.9.5. Internet/Intranet

Development

Ugenderan

Gangadaran

Robert

Dlamini

7.9.6. E-Government Web

Based Applications

Shivani Naicker

Robert

Dlamini

7.9.7. Business Process

Management

Ugenderan

Gangadaran

Robert

Dlamini

7.9.9. Water Systems Rajiv Singh

7.9. Provision of an

automated solution

development

Page 75: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

7.9.9.2. Faultman % Completion of the

Escalation,

Governance and

Archiving plan

8.25 34.65J

Governance plan

complete. Operational.

Steering and Operational

committees functional;

Service provider

appointed.

Governance Plan uplaoded

Robert

Dlamini

7.10.1. Radio Comm. Infrast. -

Highsite Accom. Enhan

Cleopas

Nkwanyana

Number Upgrade 2 Mast 0 0 N/A

Robert

Dlamini

7.10.2. Telephony Immanuel Pillay Number 2500 500 648J

Overachieved due to

sites being ready early

Phone spreadsheet

attached

Robert

Dlamini

7.10.3. Switches and Routes for

Expansion of Network

Immanuel Pillay Number Upgrade infrastructre

at 5 buildings

1 1J

Implementation Project Doc

Robert

Dlamini

7.10.4. Fibre, Wireless,

Monitoring and Wide Area

Network

Immanuel Pillay % Procurement of

wireless LAN

infrastructure

50 50J

Letter of Award.

Procurement had to be fast

tracked

Robert

Dlamini

7.10.5. Fibre and Wide area

Network

Immanuel Pillay Number 12 sites installed 2 2J

Project Spreadsheet

7.10.6.1. Telephony for Call

Centre

% Procurement 25 0L

Completed last

financial yaer.

Remove at MTA

7.10.6.2. Radio / Pager /

Network / Bandwidth

% Procurement 25 0L

Remove at MTA -

incorporate with

Project 1

7.10.6.3. Sitches - Access

Layer Replacement - 12

% Deployment 25 25J

Swicthes

provided by

IMU. Rollout

scheduled for

October for all

switches in

stock.

Remaining to be

procured in

second quarter

and deployed in

third

No Evidence

Uploaded

Robert

Dlamini

7.9.9. Water Systems Rajiv Singh

7.10. Network,

Telecommunications

and Electronic

Services

Robert

Dlamini

7.10.6. EWS Network &

Telephony

Rajiv Singh

7.9. Provision of an

automated solution

development

Page 76: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

7.10.6.4. Additional

Switches

% Deployment 25 0L

Capacity and

performance issues on

server infrastructure will

require refresh to be

brought forward to

current financial year

Improve demand

forecasting within unit

Not started.

Budget re-

allocated to

server

infrastructure.

Awaiting

adjustment

budget to

determine if

project can

continue

7.11.1.1. Corporate

Replacements

% Budget Spend 25 0L

No budget for this

financial year, to be

removed at mta

To be removed

at MTA

7.11.1.2. EWS -

Replacements

Number 230 0 0 N/A BAC approval

received for

procurement of

devices

7.11.2.1. Corporate - NEW % Budget Spend 10 15J

Please provide

reason for

overachieveme

nt. Evidence

not uploaded

on the system.

7.11.2.2. EWS - New Number 110 0 0 N/A

Robert

Dlamini

7.11.3. Enterprise Architecture Robert Dlamini 7.11.3.1. Stabilise ICT ops % 100% implementatoin

of annual project plan

20 20J

Meeting of 27 Sept 2016 EA and Security

Policies

submitted to ICT

Steering

Committee

Evidence not

uploaded on

the system

7.11.4.1. Software licence

management

% Procurement of

Microsoft EA

Licenses

0 0 N/A

7.11.4.2. Antivirus/Patch

Management

% 100% License

Renewal and

Maintenance

10 10J

Evidence not

uploaded on

the system

7.11.5.1. Phase 1 % Implementation of

roadmap

20 50J

Service Catelogue

Process is documented

and approved. Early start

of the process resulted in

an improved

achievement.

Evidence not

uploaded on

the system

7.11.5.2. Phase 2 % Implementation of

roadmap

0 0 N/A

7.11.4. Software Licences Robert Dlamini

7.10. Network,

Telecommunications

and Electronic

Services

Robert

Dlamini

7.10.6. EWS Network &

Telephony

Rajiv Singh

7.11. Managing ICT

Customers and

desktop infrastructureRobert

Dlamini

7.11.1. Infrastructure

management tools

Robert Dlamini

Robert

Dlamini

7.11.2. Desktop Infra:

Upgrades/Equip For New Staff

Robert Dlamini

Robert

Dlamini

Robert

Dlamini

7.11.5. ITIL Robert Dlamini

Page 77: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

7.12.1.1. IT Security &

Access Management

% Software

implemented and

licenses procured

40 40J

IDM upgraded

and tested in

Lab

Evidence not

uploaded on

the system

7.12.1.2. Microsoft

Exchange upgrade (move

to security )

% Email Archiving

Implemented for 2000

users

30 30J

rollout underway

with IT Support

Staff

Evidence not

uploaded on

the system

7.12. Provision of a

secure and robust

server and data

centre infrastructure

Robert

Dlamini

7.12.1. IT Security & Access

Management

Roney Moodley

Page 78: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Robert

Dlamini

7.12.2. SDS: Datacente

Mechanical and Eletcrical

Equipment

Roney Moodley 7.12.2.1. Datacente

Mechanical and Eletcrical

Equipment

% Datacentre equipment

procured

25 25J

fire suppressors Evidence not

uploaded on

the system

7.12.3.1. SAN disc storage % Procure and

implement VM for 35

servers

30 30J

Technical specs

done

Evidence not

uploaded on

the system

7.12.3.2. VM / OS and VM

management tools

% Procure and

implement VM for 35

servers

30 30J

technical specs

done

Evidence not

uploaded on

the system

7.12.3.3. VM Server for

Open Systems

% Procure and

implement VM for 35

servers

30 30J

technical specs

done for DR

Evidence not

uploaded on

the system

7.12.3.4. Back up Robot

and Tape Drives

% Procure and

implement

30 30J

technical specs

done

Evidence not

uploaded on

the system

7.12.4.1. New Production

Environment

% 100% Deployment 25 25J

Project Plan Analysis of

environment

undertaken,

backup imaging

in place,

analysis of

requirements

undertaken

7.12.4.2. Additional

Storage

% 100% Deployment 25 25J

Cleanup of file

server complete -

600Gig of data

removed. Virtual

servers

optimised and

split between

Prior Road and

Prinetown to

improve space

constraints and

Evidence not

uploaded on

the system

7.13.1.1. 1 Induction of

council

Number 1 0 0 N/A

7.13.1.2. Induction of Exco Number 1 0 0 N/A

7.13.1.3. Induction of

portfolio committees

Number 6 0 0 N/A

7.13.1.4. Presentations to

Operations meeting

Number 2 0 4J

There was nothhing due

but the presentations

were done during the first

quarter

7.13.2.1. Category reports Number 3 0 0 N/A

7.12.3. SDS: Server and SAN

storage for Production and DR

Roney Moodley

7.13.2. Integrated reporting Yvonne Madlala

7.12. Provision of a

secure and robust

server and data

centre infrastructure

Robert

Dlamini

Robert

Dlamini

7.12.4. EWS Infrastructure Rajiv Singh

7.13. To develop, co-

ordinate, implement

and monitor the

Enterprise Risk

Management,

Business Continuity

(BCM) and Project

Risk Management

programs within the

municipality

Phillip

Ntsimane

7.13.1. Training and awareness Yvonne Madlala

Phillip

Ntsimane

Page 79: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

7.13.2.2. Practitioner

reports

Number 4 1 5J

Over achievement -

reason with CRO

Evidence available on the

9th floor - Winder Street

7.13.2.3. Integration reports Number 36 9 9J

Evidence available at 9th

floor - Winder Street

Phillip

Ntsimane

7.13.3. Systems enhancements Yvonne Madlala 7.13.3.1. Cura

enhancements

Number 5 2 0L

Business Continuity

Module & Version

Upgrade projects at

testing stage at the end

of September

Reasons available with

th CRO -winder Street

Business Continuity Module

& Version Upgrade projects

at testing stage at the end of

September

7.13.2. Integrated reporting Yvonne Madlala

7.13. To develop, co-

ordinate, implement

and monitor the

Enterprise Risk

Management,

Business Continuity

(BCM) and Project

Risk Management

programs within the

municipality

Phillip

Ntsimane

Page 80: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project Manager Sub Project Unit Of

Measure

Annual Target as at

2016/2017

Quarter 1 Target as

at 30 September

2016/2017

Quarter 1 Actual as

at 30 September

2016/2017

Indicator Reason For Variance Steps Taken to

improve Performance

Means Of

Verification/Evidence

Comment PME

Comment

Phillip

Ntsimane

7.13.4. Risk assessment Yvonne Madlala 7.13.4.1. Conduct risk

assessments

Number 16 10 10J

Evidence available at 9th

floor winder street

Phillip

Ntsimane

7.13.5. Business Continuity

program

Yvonne Madlala 7.13.5.1. Business

continuity plans

Number 16 4 4J

Evidence availble at 9th

floor winder street

Nokhana

Moerane

7.14.1. % of Business License

Applications finalised within

statutory timeframe - 21 days

Nokhana Moerane % 100% of all Business

Licenece Applications

finalised within 21

days

100 0L

Linda

Mbonambi

7.15.1. Joint Government INK

business plan

Linda Mbonambi % Full Implementation 25 0L

Linda

Mbonambi

7.15.2. Improved Environment

Programme

Linda Mbonambi % Full Implementation 25 0L

Linda

Mbonambi

7.15.3. Enhanced Income

Programme

Linda Mbonambi % Full implementation 25 0L

Linda

Mbonambi

7.15.4. Infrastructure Investment

Programme

Linda Mbonambi % Full implementation 25 0L

Linda

Mbonambi

7.15.5. Profiling of bad

buildings

Hoosen Moola Number 12 3 3J

Evidence available from

Hoosen Moola

Linda

Mbonambi

7.15.6. Facilitate the serving of

contravention notices on

building owners

Hoosen Moola Number 36 9 46J

Metro police officers

recalled ,office under

resourced Increase in

notices due to high

jacked building and high

court action

Evidence available from

Hoosen Moola

Linda

Mbonambi

7.15.7. Close down buildings

and rehabilitation of buildings

Hoosen Moola Number 4 1 1J

Evidence available from

Hoosen Moola

Linda

Mbonambi

7.15.8. Undertake integrated

joint operations on identified

problem buildings

Hoosen Moola Number 10 3 3J

Evidence available from

Hoosen Moola

7.14. Review

Business License

regulatory framework

and processes

7.15. Coordinate and

Implement ABM

projects

7.13. To develop, co-

ordinate, implement

and monitor the

Enterprise Risk

Management,

Business Continuity

(BCM) and Project

Risk Management

programs within the

municipality

Page 81: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Sandile

Mnguni

8.1.1. Co-

ordinate and

compile an

Operating

Budget which is

sustainable and

affordable to the

rate

payer/consumer

Kay

Naidoo

% Completion

by 31

March

10 10 J Circulars,

timelines, staff

estimates

available at the

Budget Office ,

5th Floor, FMB

Budget process

commenced in

August 2016.

Sandile

Mnguni

8.1.2. Co-

ordinate and

compile a 3 year

Capital Budget

which is

affordable and

in line with the

financial

model/strategy

Zama

Cele

% Produce

budget in

line with

finance

model/strat

egy

10 10 J Capital Section

5th Floor FMB

Capital template

with 2 of the 3

MTEF years

populated and

sent to line depts.

for updating

Sandile

Mnguni

8.2.1. Provide

support on city's

strategic

budgeting

process

Kay

Naidoo

% Completion

by 31

March

10 10 J Parameters,

circulars, staff

budget downloads

issued to

Management-

available on the

5th Floor, FMB

Budget process

commenced in

August 2016

Sandile

Mnguni

8.2.2. Alignment

of operating

budget to the

IDP

Kay

Naidoo

% Operating

budget

aligned to

the IDP

10 10 J Budget capture in

the model -

Cognos

This alignment is

finalised in the

third quarter

Sandile

Mnguni

8.3.1. Refine

financial model

and update

projections

Kay

Naidoo

8.3.1.1. Long

Term Financial

Plan

Kay

Naidoo

% Review and

update

Financial

Model

15 15 J Budget Model

prepared to

capture multi year

budget - 5th floor,

FMB

Capturing of multi

year budgets has

commenced

8.1. Compile

and annually

update the

City's Medium

Term Income

and

Expenditure

Framework

8.2. Budget

according to

IDP priorities

Plan 8 :Financially Accountable and Sustainable City

Plan Owner: Krish Kumar

8.3. Budget

for

sustainability

Page 82: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

8.3.2.1.

Accounting

Policy

Yogeeta

Rayan

% Revised

policies

approved

by Council

0 0 A

8.3.2.2.

Borrowing

Framework

Policy and

Guidelines

Sibonelo

Mbele

% Revised

policies

approved

by Council

0 0 A

8.3.2.3. Budget

Policy

Kay

Naidoo

% Revised

policies

approved

by Council

0 0 A

8.3.2.4. Credit

Control and

Debt Collection

Policy

Nokulunga

Nzuke

% Draft Policy

and the

F&P

Committee

Report

submitted

to Legal

10 10 J Evidence

available for

review

8.3.2.5. Indigent

Policy

Nokulunga

Nzuke

% Draft Policy

and the

F&P

Committee

Report

submitted

to Legal

10 10 J Evidence

available for

review

Part of the credit

Credit Control and

Debt Collection

Policy

8.3.2.6.

Investment

Framework

Policy and

Sibonelo

Mbele

% 100 0 0 A

8.3.2.7. Rates

Policy

Nokulunga

Nzuke

% Draft Policy

and the

F&P

Committee

Report

submitted

to Legal

10 10 J Evidence

available for

review

8.3. Budget

for

sustainability

Sandile

Mnguni

8.3.2. Review

Budget Related

Policies

Sandile

Mnguni

Page 83: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

8.3.2.8. Tariff

Policy

Nokulunga

Nzuke

% Draft Policy

and the

F&P

Committee

Report

submitted

to Legal

10 10 J Evidence

available for

review

8.3.3.1. Salaries

& Wages as a

% of opex

Yogeeta

Rayan

% 30 30 30.32 L No measures

required. See

comment

Section 71 Report

- Budget Office

5th Floor,

Florence Mkize

Building

Ratio is close to

target. The ratio

would improve as

more expenditure

is incurred.

Please

provide a

reason for

under-

achieving

8.3.3.2. Repairs

& Maintenance

as a % of opex

Yogeeta

Rayan

% 7 7 5.96 L Spending

delays but

target is

expected to be

achieved in the

next quarter

None required.

Refer

comments

above.

Section 71 Report

workings at

Budget Office: 5th

Floor FMB

Historically, in the

ensuing months

this ratio increases

and becomes

favourable

8.3.3.3. Debt-

Equity Ratio

Yogeeta

Rayan

% 1:1 (100) 0 0.24 A Section 71

Workings -

Budget Office

5thnFloor FMB

Target should be

100% (1:1).

Favourable if % is

lower

Keith

Matthias

8.4.1. Compile

Supplementary

Valuation Roll

Clive

Munien

Number 1

Supplement

ary Roll

released

0 0 A

8.5.1.1. %

Collection Rate

Bulk Electricity

Philile

Madonsela

% 95 95 92.35 L Due to

migration to

RMS

customers are

not yet

disconnected

for non

payment

Disconnections

will start mid

October 2016

Evidence

attached on the

system

8.3. Budget

for

sustainability

Sandile

Mnguni

8.3.2. Review

Budget Related

Policies

Sandile

Mnguni

Sandile

Mnguni

8.3.3. Monitoring

of key ratios

Sandile

Mnguni

8.4.

Implementati

on of

Municipal

Property

Rates Act

8.5. Reduce

Council Debts Peet

Duplessis

8.5.1. Collection

of outstanding

debts

Peet

Duplessis

Page 84: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

8.5.1.2. %

Collection Rate

Electricity

Philile

Madonsela

% 95 95 90.55 L Due to

migration to

RMS

customers are

not yet

disconnected

for non

payment

Disconnections

will start mid

October 2016

Evidence

attached on the

system

8.5.1.3. %

Collection Rate

Water

Philile

Madonsela

% 95 95 57.32 L Due to

migration to

RMS

customers are

not yet

disconnected

for non

payment

Disconnections

will start mid

October 2016

Evidence

attached on the

system

8.5.1.4. %

Collection Rate

Rates

Philile

Madonsela

% 95 95 84.13 L Due to

migration to

RMS

customers are

not yet

disconnected

for non

payment

Disconnections

will start mid

October 2016

Peet

Duplessis

8.6.1. RMS:

Post

implementation

issues

Peet

Duplessis

% 100% -

ongoing

training and

enhanceme

nts

100 L No results

reported

Sibonelo

Mbele

8.7.1.

Investment

optimization

Sibonelo

Mbele

8.7.1.1. External

vs. internal

funding exercise

Sibonelo

Mbele

% Investment

return to be

in line with

average

NCD rate

100 100 J please refer to the

attachment for

proof.

8.5. Reduce

Council Debts Peet

Duplessis

8.5.1. Collection

of outstanding

debts

Peet

Duplessis

8.6. Develop

and

implement a

new Billing

System

8.7. Seek to

maximise

returns on

investment

opportunities

Page 85: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Keith

Matthias

8.8.1. Grow

property sales

income (year to

date)

Keith

Matthias

R 42000000 10000000 585285 L Delays

affecting

conveyancing

is preventing

the timeous

transfer of

properties.

Assist the

conveyancers

and

bondholders as

much as we

can.

Refer to attached

spreadsheet from

our departmental

accountant who

obtained an

extract from the

system.

Keith

Matthias

8.8.2. Grow

property lease

income (year to

date)

Keith

Matthias

R 240000000 60000000 31407202 L Under-

achievement is

unknown due

to the inability

of the system

to produce

accurate

reports due to

teething

problems

experienced

following the

implementatio

n of the new

billing system

Ongoing

engagments

with the

accounting and

IT specialists.

Refer to attached

spreadsheet from

our departmental

accountant who

obtained an

extract from the

system.

Malcolm

Joshua

8.9.1. Improve

effectiveness of

operations

Malcolm

Joshua

8.9.1.1.

Standardization

of vehicle fleet

Malcolm

Joshua

% 80% of

vehicles

purchased

in

accordance

with the

vehicle

replacemen

t

programme

80 100 J 100%

compliance

with the

vehicle

replacement

program

BAC Decision

circular

Contract Awarded

on 3 October

2016.

8.8. Maximise

revenue from

Council

properties

8.9. Efficient

Fleet

Management

Page 86: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

8.9.2.1. Optimal

availability of

fleet vehicles

(excluding

buses)

Malcolm

Joshua

% 90 90 89 L Delays in the

processing of

requisitions

and orders on

JDE E1 had a

negative

impact on the

operation,

which resulted

in delays with

regards to the

ordering of

spare parts,

which also

impacted in

the turnaround

time.

Engaged with

SCM in dealing

with backlogs

and put in extra

hours to clear

backlogs of

requisitions and

orders.

Reports - on

vehicles off the

road

8.9.2.2. Optimal

availability of

bus fleet

Malcolm

Joshua

% 90 90 93 J Achieved due

to effort

employed at

monitoring and

managing the

turnaround

time for buses

at the

workshops.

Meetings are

being held

every Friday

with the Bus

Maanufacturer

s.

Reports - of off

the road buses

8.9. Efficient

Fleet

Management

Malcolm

Joshua

8.9.2.

Maximising

vehicle

availability to

enhance service

delivery

capabilities of

the

municipalities

Malcolm

Joshua

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Malcolm

Joshua

8.9.3. Ensure

that the

mechanical

workshop

facilities are

equipped to

manage the

technological

advancements

in the

automotive

industry

Malcolm

Joshua

8.9.3.1.

Improvement of

workshops in

terms of optimal

utilisation and

service delivery

Malcolm

Joshua

% Upgrade

workshop

tools and

equipment

aligned to

OEM

Standards

25 10 L Contract was

advertised but

did not attract

suitable

service

providers. Non

award report

was approved

by BAC on the

3rd October

2016. City

Fleet to finalise

an alternative

procurement

method.

City Fleet to

finalise an

alternative

procurement

method.

BAC Decision

circular

Sibonelo

Mbele

8.10.1. Review

Investment

Policy

Sibonelo

Mbele

% Revised

policy

0 0 A

Sibonelo

Mbele

8.10.2. Review

borrowing for

implementation

of capital

programme

Sibonelo

Mbele

% Benchmark

against

prevailing

bond rates

100 100 J please refer to the

attachment for

proof.

Sibonelo

Mbele

8.11.1. Self

Insurance Fund

settlements

Thulani

Ntuli

% Timeous

settlement

of all claims

100 100 J JDE Insurance

Reports.

Claims with final

costs settled.

Similo

Mbongwe

8.12.1. Maintain

and update

deadline

monitoring

system

Patrick

Chami

% Achieveme

nt of all

statutory

deadlines

for Treasury

Cluster

100 L No results

reported

8.9. Efficient

Fleet

Management

8.10.

Investment

Management

8.11. Asset &

Liability

Insurance

Cover

8.12.

Deadline

Monitoring

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Sandile

Mnguni

8.13.1. Submit

financial

statements in

compliance with

MFMA for the

previous

financial year

Yogeeta

Rayan

8.13.1.1.

Submission of

eThekwini's

AFS 2015/2016

Yogeeta

Rayan

% 31-Aug 100 100 A AFS available for

view on 5th floor,

Corporate

Accounting, FMB

AFS submitted to

A-G on 31st

August 2016 per

legislation

Sandile

Mnguni

8.13.2. Maintain

accurate and

updated asset

register

Zama

Cele

% Compliant

register

0 0 A

Sandile

Mnguni

8.14.1. Manage

Systems and

procedures to

ensure all

creditors paid

within legislated

or contractual

deadlines

Tommy

Hunt

8.14.1.1.

Verification of

SCM

compliance

Tommy

Hunt

% All creditors

paid within

the

legislated

time frames

or per their

payment

terms

100 60 L Implementatio

n of new E1

system and

Scoa

Training of staff

on new system

Payments extract

from E1

Peet

Duplessis

8.15.1. Effective

cash

management

Peet

Duplessis

8.15.1.1.

Banking and

reconciliation of

cash on a daily

basis

Khanyisile

Gama

% All Council

revenue

accounted

for

100 L No results

reported

8.13.

Completion of

Financial

Statements

8.14.

Payment of

all creditors

and

verification of

SCM

procedures

8.15. Cash

Control and

Management

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Sibonelo

Mbele

8.16.1. Create

Enabling

Environment for

Renewable

Energy

Generation in

the Municipality

Magashe

n Naidoo

8.16.1.1.

Sustainable

Energy Sector

Development

Magashen

Naidoo

% Progress

Report on

Energy

Sector

Developme

nt Plan

20 20 J eThekwini

Benchmarking

Report, Inception

report

Sibonelo

Mbele

8.16.2.

Demonstration

of the viability of

PV solar system

Magashe

n Naidoo

8.16.2.1. EOS

solar

photovoltaic

project

Magashen

Naidoo

% Installation,

Maintenanc

e and

monitoring

of the PV

systems

20 15 L Partially due to

rainy weather

there were

some delays

during the

installation

period. Other

delays stem

from a

mismatch of

assessments

and ToRs for

construction.

Better linkage

of ToRs for

construction

and

assessments

undertaken are

needed.

Photographs of

actual installations

This is a pilot

project, and the

learning curve is

bound to be steep,

but the current

under

achievement will

be achieved in Q2.

Sibonelo

Mbele

8.16.3.

Monitoring the

greenhouse gas

emissions of the

Municipality

Magashe

n Naidoo

8.16.3.1.

Greenhouse

gas emissions

inventory

Magashen

Naidoo

% Develop

greenhouse

gas

emissions

inventory

for 2015 - at

least 80%

complete

20 20 J 2015 GHGEI

Progress Report

A lot of these

tasks run parallel,

it is not unusual for

such a project, for

data collection to

run for months

from initiation

(especially when

quality is a key

factor and the data

is submitted from

internal/external

people that we

have no authority

over).

8.16.

Municipal

Energy

Efficiency,

Saving &

Strategy

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Similo

Mbongwe

8.17.1.

Monitoring of top

10 risks for the

Cluster: Advise

and assist units

within the

cluster on risk

management

issues and

report back to

Risk

Management

component on

progress.Monito

ring

implementation

of action plans

on the Risk

Register for the

current year

Vikash

Deeplal

Number Produce a

quarterly

risk report

to manage

all top 10

cluster risks

and keep

them within

acceptable

levels

1 L No results

reported

8.17. Risk

Management

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Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Similo

Mbongwe

8.18.1.

Performing bank

reconciliations

for all accounts

on a monthly

basis and

resolving any

non reconciling

items timeously

Vikash

Deeplal

Number Performanc

e of 12 sets

of Bank

Reconciliati

ons

(monthly)

by the 10th

working day

after month

end

3 L No results

reported

Similo

Mbongwe

8.18.2.

Performing

payroll

administration

duties:

Processing

salary payments

and any other

related third

party payment

transactions on

time.

Vikash

Deeplal

Number Perform 12

sets of

Payroll

Reconciliati

ons

(monthly)

together

with the

processing

of all Salary

and

Statutory

Payments

in line with

policies/

legislation

3 L No results

reported

8.19.1.1.

Procurement

Scheduling

Andre

Petersen

% Monitoring

and

producing

monthly

schedule/co

ntract

register.

100 100 J Evidence

attached on the

system

8.18.

Reconciliation

s and Pay

Admin

8.19.

Effective,

efficient and

economical

SCM

Andre

Petersen

8.19.1.

Contracts

Management

Andre

Petersen

Page 92: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

8.19.1.2. JDE

contracts

module

Sandile

Ngcobo

% All

registered

contracts

managed

through

JDE

module

100 100 J Contract Register,

BAC Captured

Andre

Petersen

8.19.2. ISO

9001

Accreditation

Rejoice

Shezi

% Readiness

assessment

and rollout

programme

in place

10 10 J CIPS Progress

Report, Minutes of

SCM

Management

8.19.4.1. Letters

of awards

Andre

Petersen

% All letters of

award

issued

within 21

calander

days from

the date of

finalisation

of award.

60 60 J Report, (Entire

evidence sent to

PME Unit via

email)

8.19.4.2.

Reports to bid

committees

Andre

Petersen

% All reports

verified

within 10

working

days

100 100 J Schedules

8.19.4.3.

Reports to

Finance and

Procurement

Committee and

Auditor

General.

Andre

Petersen

% All reports

submitted

within

statutory

deadlines

100 100 J July Report,

August Report

and September

Report

8.19.4.4.

Review of SCM

Policy

Andre

Petersen

% Amended

Policy

approved &

in place by

30 June

2017

0 0 A

8.19.

Effective,

efficient and

economical

SCM

Andre

Petersen

8.19.1.

Contracts

Management

Andre

Petersen

Andre

Petersen

8.19.4.

Continuous

Improvement

Andre

Petersen

Page 93: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Andre

Petersen

8.19.5.

Blacklisting

Andre

Petersen

8.19.5.1.

Blacklisting

Committee sits

on a quarterly

basis and

implements the

Blacklisting

Policy

Andre

Petersen

Number Quarterly

meetings of

Committee

held,

subject to

there being

issues to

consider

1 0 L There was no

item to be

discussed by

the committee

Chair of the

committee will

call for meeting

only if there is

item that need

to be discussed

Bid Committee did

not sit.

Similo

Mbongwe

8.20.1. Review

of Standards

operating

procedures for

Treasury Cluster

Patrick

Chami

Number 4

department

s reviewed

in the year

1 L No results

reported

Similo

Mbongwe

8.20.2.

Undertaking of

Special Projects

within Treasury

Cluster - to

improve service

delivery to other

units

Patrick

Chami

Number 2 special

projects to

be

completed

within

agreed

timeframes

0 0 N/A

8.19.

Effective,

efficient and

economical

SCM

8.20.

Effective and

efficient

processes

Page 94: 10. SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN … · 2016/2017 Quarter 1 Target as at 30 September 2016/2017 Quarter 1 Actual as at 30 September 2016/2017 Indicator Lihle Phewa

Programme Programme

Driver

Project Project

Manager

Sub Project Sub

Project

Owner

Unit Of

Measure

Annual

Target as

at

2016/2017

Quarter 1

Target as at

30

September

2016/2017

Quarter 1

Actual as at

30

September

2016/2017

Indicator Reason For

Variance

Steps Taken

to improve

Performance

Means Of

Verification/Evid

ence

Comment PME

Comment

Keith

Matthias

8.21.1. Ensure

capital provision

spend for Real

Estate

Blocksum iro

property

acquisitions

Clive

Munien

% 100%

spend of

capital

provisions

(reflects %

spend of

the capital

blocksum)

50 8 L Due to the new

Council

coming into

operation late

in the quarter,

we were

unable to get

the necessary

authority for

expropriations

and payments.

Further, due to

labour issues

affecting the

Acquisitions

Branch, there

is now also a

lack of

qualified,

experienced

valuers to

provide

support.

To try and get

most of the

outstanding

matters though

in the next

quarter and

have started

engaging with

labour.

Refer to attached

spreadsheet from

our departmental

accountant who

obtained an

extract from the

system.

8.21. Secure

property and

property

rights

necessary for

capital

projects