av4 customer order management for avon representatives

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AV4 Customer Order Management AV4 Customer Order Management for for Avon Representatives Avon Representatives

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Page 1: AV4 Customer Order Management for Avon Representatives

AV4 Customer Order ManagementAV4 Customer Order Managementforfor

Avon RepresentativesAvon Representatives

Page 2: AV4 Customer Order Management for Avon Representatives

FeaturesFeaturesMaintain Customer InformationMaintain Customer InformationEnter and Print Customer OrdersEnter and Print Customer OrdersStores Customer Order HistoryStores Customer Order HistoryProduces Order / InvoicesProduces Order / Invoices19 Reports Available19 Reports AvailableTrack ExpensesTrack ExpensesProduct HistoryProduct HistoryEmail Order / InvoicesEmail Order / InvoicesOnline order entryOnline order entry

Page 3: AV4 Customer Order Management for Avon Representatives

Main MenuMain Menu

Starting point for all features

Page 4: AV4 Customer Order Management for Avon Representatives

Add a CustomerAdd a CustomerEnter the customer demographic Enter the customer demographic datadata

All information is optionalAll information is optional

Two addresses availableTwo addresses available

Three phone numbersThree phone numbers

Free form commentsFree form comments

Award point trackingAward point tracking

Business helper featureBusiness helper feature

Page 5: AV4 Customer Order Management for Avon Representatives

Add a CustomerAdd a Customer

Page 6: AV4 Customer Order Management for Avon Representatives

Find an Existing CustomerFind an Existing CustomerEnter customer name Enter customer name

Enter any other demographic dataEnter any other demographic data

Partial information is allowedPartial information is allowed

The search will find all customers The search will find all customers that match the criteriathat match the criteria

Navigation between found customers Navigation between found customers is done with the left/right arrows on is done with the left/right arrows on the customer update screenthe customer update screen

Page 7: AV4 Customer Order Management for Avon Representatives

Customer SearchCustomer Search

This search will find Jane Doe based on Jane & D & Reno being entered.

Page 8: AV4 Customer Order Management for Avon Representatives

Order / Invoice EntryOrder / Invoice EntryEnter each item orderedEnter each item ordered

Program will auto fill most information Program will auto fill most information based on product numberbased on product number

Order quantity and Price quantity – To Order quantity and Price quantity – To support 2 for 1, 3 for 1 or any combinationsupport 2 for 1, 3 for 1 or any combination

Line Item Discounts / Order DiscountsLine Item Discounts / Order Discounts

Backorder SupportBackorder Support

Page 9: AV4 Customer Order Management for Avon Representatives

Order / Invoice EntryOrder / Invoice Entry

Page 10: AV4 Customer Order Management for Avon Representatives

ProductsProducts

Supports automatic capture of Supports automatic capture of product information as orders are product information as orders are entered. entered.

Has ability to import 3Has ability to import 3rdrd Party Party campaign product databasescampaign product databases

Tracks inventoryTracks inventory

Optional ‘look for lower price’ featureOptional ‘look for lower price’ feature

Page 11: AV4 Customer Order Management for Avon Representatives

ProductsProducts

Page 12: AV4 Customer Order Management for Avon Representatives

Program OptionsProgram Options

Your demographic dataYour demographic data

Processing charge dollar amountProcessing charge dollar amount

2 Tax Rates available2 Tax Rates available

PointsPoints

Extra charges (S&H, Alaska/Hawaii Extra charges (S&H, Alaska/Hawaii surcharges)surcharges)

Screen / Report FontsScreen / Report Fonts

Page 13: AV4 Customer Order Management for Avon Representatives

OptionsOptions

Page 14: AV4 Customer Order Management for Avon Representatives

ReportsReports

Order / InvoicesOrder / Invoices

Campaign TotalsCampaign Totals

Order SummaryOrder Summary

Campaign SummaryCampaign Summary

CustomersCustomers

LabelsLabels

13 more reports13 more reports

Page 15: AV4 Customer Order Management for Avon Representatives

Report ScreenReport Screen

Page 16: AV4 Customer Order Management for Avon Representatives

Order / InvoiceOrder / Invoice

Page 17: AV4 Customer Order Management for Avon Representatives

ExpensesExpenses

Amount due AvonAmount due Avon

Internal expenses – items such as Internal expenses – items such as brochures, bags…brochures, bags…

External expenses – items such as External expenses – items such as stamps, printer paper …stamps, printer paper …

Mileage trackingMileage tracking

Page 18: AV4 Customer Order Management for Avon Representatives

ExpensesExpenses

Page 19: AV4 Customer Order Management for Avon Representatives

HistoriesHistories

Find who order a productFind who order a product

By product numberBy product number

By descriptionBy description

By shade / fragranceBy shade / fragrance

By sizeBy size

Print history reportPrint history report

Page 20: AV4 Customer Order Management for Avon Representatives

HistoriesHistories

Page 21: AV4 Customer Order Management for Avon Representatives

HistoriesHistories

Page 22: AV4 Customer Order Management for Avon Representatives

UtilitiesUtilities

Delete Customers/Orders/ProductsDelete Customers/Orders/Products

Export database informationExport database information

33rdrd Party product database import Party product database import

DeliveryDelivery

Payments In FullPayments In Full

Payments by OrderPayments by Order

Set / Reset customer flagsSet / Reset customer flags

Page 23: AV4 Customer Order Management for Avon Representatives

UtilitiesUtilities

Page 24: AV4 Customer Order Management for Avon Representatives

Customer HistoryCustomer History

Campaign TotalsCampaign Totals

Order DetailsOrder Details

Ability to Print campaign totalsAbility to Print campaign totals

Ability to print order detailsAbility to print order details

Page 25: AV4 Customer Order Management for Avon Representatives

Customer Campaign HistoryCustomer Campaign History

Page 26: AV4 Customer Order Management for Avon Representatives

Customer Order HistoryCustomer Order History

Page 27: AV4 Customer Order Management for Avon Representatives

Computer RequirementsComputer Requirements

Windows (98, ME, XP)Windows (98, ME, XP)

30 MB Hard Drive Space30 MB Hard Drive Space

32 MB Ram for best performance32 MB Ram for best performance

PrinterPrinter

Page 28: AV4 Customer Order Management for Avon Representatives

Contact InformationContact Information

www.SierraSoftLtd.comwww.SierraSoftLtd.com

[email protected]@av4.com

620.212.9762620.212.9762

SierraSoft LtdSierraSoft Ltd710 Avondale Lane710 Avondale LaneAurora IL 60504Aurora IL 60504

Page 29: AV4 Customer Order Management for Avon Representatives

Thank YouThank You