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Document #249119. © 2014 IDC. www.idc.com | Page 1
IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
EXECUTIVE SUMMARY
An IDC analysis shows that HP customers upgrading their HP Integrity servers and the HP-UX
operating system (OS) are benefi ting from cost savings from creating more consolidated
datacenter environments and increased employee productivity as a result of better
application performance. On average, these customers are recording a fi ve-year return
on investment (ROI) of 325% by upgrading HP Integrity servers and HP-UX. IDC’s analysis
demonstrates that HP’s customers are benefi ting by:
» Improving the stability of critical business applications and programs
» Reducing outages and downtime for customer-facing workloads
» Consolidating their server footprints and cutting costs associated with servers and power
» Driving higher non-IT employee productivity by enabling time savings and more
productive use of business applications and programs
Situation Overview
Today, a company’s datacenter and day-to-day business operations are tightly integrated.
Companies are increasingly looking to their IT as a means to gain a competitive advantage
in the market rather than simply as a means of supporting business functions. IT applications
and services have become a critical element in how companies interact with their customers,
deliver new products and services, and improve the productivity of their own workforce.
The Value of Scaling Up to HP-UX and Business-Critical Servers
Sponsored by: HP and Intel
Authors:
Al Gillen
Randy Perry
Matthew Marden
June 2014
Business Value HighlightsUpgrading existing HP
Integrity servers and the
HP-UX operating system
delivers a 325% ROI and
pays for itself in nine months
through the following
benefi ts:
• Lowering server
footprint costs:
28%• Lowering power costs:
23%• Reducing impactful
unplanned downtime
per user from more than
one hour to four minutes
per year
• Increasing non-IT
employees’ productivity
through better application
performance and instilling
confi dence in IT
systems and services
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
The integrated nature
of the HP Integrity
platform delivers
effi ciencies in systems
management,
monitoring, and
provisioning.
Yet even though IT organizations are charged with delivering an expanding base of workloads
and seemingly higher degrees of service-level agreements (SLAs), they are also challenged
with constrained budgets and overburdened staff . In response, IT organizations must seek
effi ciencies in their operations and shift to a more agile infrastructure that is fl exible enough
to adapt to future changes in the business.
Over the past 15 years, IDC has seen the industry move more toward distributed
environments as lower-cost x86 systems increased their share of workloads. While this
shift enabled customers to control capital expenditure with lower-cost servers and made
it possible to inexpensively add incremental capacity, the increased operational costs of
managing the proliferating x86 installed base are taxing IT budgets, making it diffi cult to fund
and staff new initiatives. The reality is that lightly provisioned x86 servers have created sprawl
— sprawl that has been muted by x86 virtualization — and the industry still has signifi cantly
more capacity than workloads. Every server and every operating system instance needs to be
provisioned, life cycled, and operationally managed, backed up, and covered with a disaster
recovery plan.
This white paper examines how six organizations spanning the pharmaceutical, healthcare,
banking, and manufacturing industries were able to upgrade and expand their operations
using the HP Integrity server product line and the HP-UX operating system and, in the
process, reduced their datacenter operating costs, increased the reliability and availability of
critical applications and programs, and improved business productivity.
The integrated nature of the HP Integrity platform delivers effi ciencies in systems
management, monitoring, and provisioning. HP Integrity servers utilize HP Insight
Management software and HP’s Integrated Lifecycle Automation to automate key
management processes, including a system’s physical deployment, confi guration, and
problem management. Companies upgrading their HP Integrity servers were able to optimize
their IT staff resources and free up IT staff time for more innovative and valuable initiatives.
Up-to-date HP Integrity servers enabled these companies to consolidate physical servers and
components while still maintaining the same workload capacity and performance.
The study also demonstrated that renewing the HP Integrity environment improved IT
availability. Relative to traditional server environments, customers with HP-UX on HP Integrity
servers reduced downtime having a negative impact on end users from more than one hour
per end user per year to four minutes per end user per year.
IDC believes that HP Integrity customers can leverage upgrades to the latest generations
of HP Integrity servers (i4) with HP-UX to experience improved return on infrastructure
investment, creating a fl exible IT environment that provides for both easier IT management
Document #249119. © 2014 IDC. www.idc.com | Page 3
IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
Many enterprise
datacenters have
consolidated and
virtualized server
platforms in an eff ort to
eliminate redundancy,
reduce cost, and
increase IT fl exibility.
and easier adaptation to the changing needs of the business. IDC estimates that over a fi ve-
year period, the companies in the study saw their refresh of HP Integrity servers generate
$230,096 in benefi ts per 100 users within the HP Integrity and HP-UX environment and
recorded a return on investment of 325% for the upgrade. As a result, cumulative savings from
the implementation of this refreshed technology paid back the full investment within a period
of nine months after the completion of the installation and consolidation eff orts.
What’s Changing the Game?
IT Complexity Results in Business Ineffi ciency
Today’s enterprise datacenters are complex environments that typically handle a wide variety
of applications running on distinct types of platforms. In this heterogeneous datacenter
environment, there is an increasing requirement to drive effi ciencies by streamlining costs
and changing how staff spend their time — specifi cally working to shift the bulk of labor from
maintenance of existing infrastructure to work on new initiatives. Successful implementation
of this reallocation of IT labor investments can lead to tangible and positive business returns.
In the face of these requirements, IT managers are challenged by constrained budgets,
even though they still must continue to deliver on increasingly stringent SLAs, build new
applications, and maintain high levels of application availability. The issues of IT effi ciency
and agility are even more critical as more business units rely on tight integration with IT.
The datacenter has become a cornerstone of the business; workforce operations and client
relationships are increasingly driven by IT applications and services.
Many enterprise datacenters have consolidated and virtualized server platforms in an eff ort to
eliminate redundancy, reduce cost, and increase IT fl exibility. IDC sees this trend continuing,
with a shift toward using more network and storage virtualization, along with management
tools to create agile, software-defi ned compute environments via virtual resource pools.
With a consolidated, converged infrastructure, IT organizations can deliver the fl exibility and
scalability to turn IT into a more service-oriented corporate function.
Challenges with Distributed Industry-Standard
Server Environments
Enterprise datacenters continue to increase in scale and complexity every year. IDC research
shows that companies have predominantly transitioned their IT environments to distributed
industry-standard architectures. These scale-out deployments were driven by the ability to
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
expand IT services to a greater number of business users. The lower price point for industry-
standard systems over the traditional scale-up business systems enabled IT departments
to control their capital expenditures. However, this migration to a distributed environment
created a more complex infrastructure that resulted in higher operational costs, higher
unplanned downtime, and less effi cient use of compute resources.
The management and administration cost associated with server environments has grown to
eclipse costs in other categories. Many customers report that the personnel cost to maintain
their server installed base consumes the majority of their IT budgets. In addition, server power
and cooling remains a top-of-mind issue. IDC’s data indicates that the annual energy expense
associated with servers can reach up to 60% of the cost of the capital expense.
Customers have been relaying to IDC that their IT staff are overburdened with operating their
IT environments because of the complexity in the datacenter. As shown in Figure 1, IDC’s
research indicates that generally, as servers and virtual machines expand in the datacenter,
server administration costs increase and take much larger percentages of the IT datacenter
budget.
FIGURE 1
Workload Growth and Consequent Customer Spending on Servers, Server Administration, and Power and Cooling, 1997–2017
Notes:
We expect server capex spending as a percentage of total spending on server infrastructure will drop from over
65% in 1997 to just under 20% by 2017.
Workloads, as measured by the number of OS instances , will have increased 24 times between 1997 and 2017.
Source: IDC, 2014
$400
$350
$300
$250
$200
$150
$100
$50
$0
2.0
1.5
1.0
0.5
0
1997 2002 2007 2012 2017
Customer Spending ($B)
Workloads (M of OS Instances)
67% 44% 34% 24% 19%
Power and CoolingServer AdministrationServer SpendingWorkloads
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
Each passing year,
it appears that
the competitive
environment requires
businesses to both
deliver applications
faster and improve
productivity.
Future Requirements for a More Effi cient IT Environment
Complex IT environments and overburdened IT staff are driving higher costs in the datacenter
and negatively impacting the delivery of IT services. IT managers need to implement solutions
that can considerably reduce costs by:
» Increasing IT hardware utilization. The typical practice of overprovisioning server
capacity results in wasted rack space as well as increased power, cooling, bandwidth, and
operational costs. Consolidating server footprints via standard, consolidated platforms
can produce signifi cant capital and operating cost reductions. While x86 virtualization has
helped greatly, customers tell IDC that they still run their servers at suboptimal utilization
rates. Servers that can successfully support higher rates of virtualization without single-
point-of-failure concerns are attractive.
» Simplifying management and increasing fl exibility. As currently deployed, most
server confi gurations are static, hardwired, and diffi cult to change, even if the server
confi guration can be live migrated from physical server to physical server. Existing
management processes and tools align with individual technology silos, and the promise
of a software-defi ned datacenter has yet to really arrive in a practical, consumable sense.
The complex workfl ows and approval cycles between groups impact IT project delivery
time and solution cost.
» Improving server energy effi ciency. IDC fi nds that the primary drivers behind eff orts to
improve energy effi ciency are to ensure the availability of IT to the business by averting
risks posed by power and cooling challenges and, in parallel, to reduce operational
costs. To avoid costly new datacenter buildouts, IT must deploy more systems within the
constraints of the current power and cooling resources.
Each passing year, it appears that the competitive environment requires businesses to both
deliver applications faster and improve productivity. These requirements become challenging
because of the complexity of server environments and the fact that they are infl exible,
diffi cult to change, and costly to manage. The costs associated with provisioning, monitoring,
and managing servers have escalated, challenging IT organizations to seek systems and
tools to help them lower the overall cost of IT operations. For those with existing HP Integrity
environments, the most advanced HP Integrity servers directly address these problems, as
demonstrated in the research results presented in the sections that follow.
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
Latest-Generation HP Integrity Servers Drive Effi ciency and Simplicity in the IT Environment
Study Demographics
In March and April 2014, IDC interviewed six midsize and enterprise-level companies
from the pharmaceutical, healthcare, banking, and manufacturing industries that use HP
Integrity servers with the HP-UX operating system. IDC designed the interviews to collect
quantifi able information as well as qualitative responses regarding the organizations’ HP
Integrity environments and to understand the benefi ts these organizations are seeing when
upgrading their HP Integrity servers. With this information, IDC analyzed the impact on these
organizations of HP Integrity servers using the HP-UX operating system. Table 1 provides an
aggregated profi le of the organizations surveyed for this white paper.
TABLE 1
Sample Demographics
Average number of employees 2,800
Average number of HP Integrity and HP-UX users 1,750
Average number of HP Integrity servers deployed 5
Average number of CPUs on HP Integrity servers 70
Average terabytes of storage provisioned for 43HP Integrity servers
Average number of workloads on HP Integrity servers 18
Industries represented Pharmaceutical, healthcare, banking, and manufacturing
Regions represented United States, Middle East, Australia, and worldwide
Source: IDC, 2014
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
Financial Benefi ts Analysis
The organizations interviewed in this study expanded and/or upgraded their HP Integrity
servers to support specifi c workloads that are often business critical in nature. The most
signifi cant benefi ts these organizations experienced from these upgrades included:
» Ultrahigh stability for mission-critical or very important business systems and applications
» Higher availability (reduced downtime) impacting these systems and applications
» Datacenter cost effi ciencies realized by reducing or minimizing server sprawl
» Strong relationship with and support from HP
» Improved end-user productivity enabled by the power of HP Integrity servers by
improving application performance or reducing time required for certain processes and
programs
IDC’s interviews with the organizations sought to measure the fi nancial impacts resulting
from their upgrades of HP Integrity servers running on the HP-UX operating system.
IDC aggregated and normalized the results of these interviews and projects that these
organizations will realize a discounted average benefi t of $13.8 million, or $230,096 per 100
users of workloads and programs run on these HP Integrity servers using HP-UX, over fi ve
years.
The organizations are achieving these fi nancial benefi ts in the following four areas
(see Figure 2):
» Business productivity gains: HP customers’ end users are experiencing improved
application performance and reduced downtime, which saves time and improves
productivity. In addition, reduced downtime translates into higher revenue for a number
of these customers. On average, these organizations are realizing fi ve-year annual business
productivity benefi ts of $28,652 per 100 users, or $1.72 million per organization.
» IT infrastructure cost reduction: Customers upgrading their HP Integrity servers are
reducing costs by limiting datacenter sprawl, cutting power costs, and minimizing
database and application licensing costs with their HP Integrity server environments. On
average, these organizations are cutting IT infrastructure costs by $24,321 per 100 users
per year, or $1.46 million per organization, over fi ve years.
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
» IT staff productivity gains: Customers upgrading their HP Integrity servers are achieving
IT staff effi ciencies with their HP Integrity servers running on HP-UX both in terms of
administering these servers because of their reduced footprint and numbers and in terms
of productivity in application development and other areas because of greater application
performance. This results in a fi ve-year average annual benefi t of $7,915 per 100 users, or
$473,771 per organization.
» Risk mitigation benefi ts: HP customers are leveraging their updated HP Integrity and
HP-UX server environments to further reduce the occurrence, duration, and impact of
downtime on their operations. As a result, they are benefi ting from increased employee
productivity, with a fi ve-year average annual benefi t worth $3,386 per 100 users, or
$202,697 per organization.
FIGURE 2
Average Annual Benefi ts Resulting from HP Integrity Server Upgrades
Source: IDC, 2014
Driving the Business with the IT Environment
HP customers report that they are leveraging the stability and strong performance of their
updated HP Integrity and HP-UX server environments to realize user productivity gains and
capture additional revenue. On average, the organizations surveyed are realizing $28,652 per
100 users in annual business productivity benefi ts over fi ve years.
Total: $64,274 per 100 users
Business productivity gains
IT infrastructure cost reduction
IT staff productivity gains
Risk mitigation benefi ts
$28,652$24,321
$7,915 $3,386
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
An HP Integrity customer
that recently upgraded
from Superdome servers
to new Superdome 2
servers noted that it
can now complete a
batch process impacting
hundreds of business
users signifi cantly
faster. As the customer
explained, “Everyone
has experienced a
performance increase
as a result. One of the
fi nance guys asked, ‘Did
you guys do something?’
They noticed.”
Like businesses everywhere, HP’s customers are increasingly dependent on critical
applications and workloads to drive their business. The organizations surveyed for this
white paper reported that they are most frequently running workloads that support their
business decision making and core business applications on their HP Integrity server
environments.
Several customers noted that their end users have noticed the impact of running these
critical workloads on the updated HP Integrity environment. Much reduced downtime
on HP Integrity and HP-UX servers means that non-IT employees are spending less time
dealing with IT problems and have greater confi dence in IT supporting their eff orts to
drive business. According to one customer, “We use HP Integrity servers for our most
critical system, and they keep my business running.”
In addition, the signifi cantly enhanced computing power of the latest HP Integrity server
environment has spurred end-user productivity gains by improving the performance of
the applications used to drive business. As a result, employees are able to spend more of
their time driving their organization’s business and benefi ting their organization’s
bottom line.
Reducing the Cost of Infrastructure Across the
IT Environment
HP customers are leveraging their use of HP Integrity servers and the HP-UX operating
system to reduce their datacenter-related costs. With the latest, more capable HP Integrity
servers, they can maintain more consolidated server environments. Thus, even if they
could procure alternative servers at a lower cost on a per-server basis, their overall
server-related datacenter costs, including server footprint, power, and licensing costs, are
still lower by going with an updated HP Integrity and HP-UX environment. In total, IDC
calculates that these organizations are realizing average annual cost savings of $24,321 per
100 users over fi ve years (see Figure 3).
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
An HP Integrity
customer that recently
upgraded to HP
Integrity i4 servers has
seen costs related to
the size of its server
environment fall
dramatically since
the upgrade. As the
customer explained,
“We went from a 32
CPU unit in the RX
chassis to 2 CPUs with
4 cores each with
Integrity. One waist-
high machine to one
blade. Since upgrading,
we’ve reduced power
consumption by 90%
on these servers.”
FIGURE 3
Average Annual IT Infrastructure Cost Reduction Resulting from HP Integrity Server Upgrades
Source: IDC, 2014
One HP customer explained that it saw signifi cant value in its updated HP Integrity and HP-UX
environment: “We’ve reduced our power consumption signifi cantly and [we] get four times
more compute capacity.” On average, surveyed companies have 23.1% lower power costs
and 27.6% lower costs associated with their server footprints by maintaining a more
consolidated high-end server environment with HP Integrity and the HP-UX operating
system (see Figure 4).
FIGURE 4
IT Savings with Upgraded HP Integrity Servers
Source: IDC, 2014
Power costs
Server footprint costs
Licensing costs
Server administration staff costs
23.1%27.6%
31.0%
46.3%
$25,000
$20,000
$15,000
$10,000
$5,000
$0
Other costs reducedPower costs reducedLicensing costs reducedServer footprint costs reduced
$11,729
$8,359
$4,000
$233
Total: $24,321($ per 100 users)
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
A long-time HP
Integrity customer
explained why it prefers
the HP Integrity and
HP-UX environment
to a more distributed
environment: “If you go
with a more distributed
platform, the mapping
would be one to four
instead of one to one.
So to replace each
HP Integrity box, I
would need to put
multiple systems in,
which increases the
magnitude of support,
and our management
costs would be four
times as much.”
Making IT Staff More Productive
Organizations upgrading and expanding their HP Integrity server environments reported
achieving several types of IT staff effi ciencies. IT staff time savings and productivity increases
attributable to upgrading organizations’ HP Integrity and HP-UX environments totaled an
average of $7,915 per 100 users per year over fi ve years (see Figure 5).
As a baseline matter, HP Integrity server environments require less IT staff time to manage on
an ongoing basis. For IT departments, managing fewer, more reliable servers requires less time
and fewer staff resources. On average, the organizations surveyed also reported that their HP
Integrity server environments were 46% more effi cient to manage than an alternative server
environment.
Beyond time savings on ongoing server management, organizations also reported that the
upgrades are achieving other IT staff productivity gains, including:
» Improved application performance achieved with reliable and robust HP Integrity servers
running on HP-UX makes application development teams more productive.
» Greater server stability with HP Integrity means that surveyed organizations saved time in
areas such as incident and problem management.
» The ease of deploying newer HP Integrity servers means that surveyed organizations were
able to achieve time savings during initial deployments.
FIGURE 5
Average Annual IT Staff Productivity and Cost-Savings Benefi ts Resulting from HP Integrity Server Upgrades
Source: IDC, 2014
Initial deploymentOngoing server administrationOther IT staff FTE savingsApplication development time savings
$8,000
$7,000
$6,000
$5,000
$4,000
$3,000
$2,000
$1,000
$0
$5,243
$2,096
$527
$49
Total: $7,915($ per 100 users)
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
An HP Integrity
customer explained
why it is vital for it to
continue to reduce
downtime: “The real
issues when there is
downtime begin at
the end of an hour
of downtime. For an
hour, most of our lines
will still run because
we’ve downloaded
enough information
to keep going. At the
end of an hour, though,
we have no more
information to continue
to manufacture.”
Minimizing Unplanned Downtime, Benefi ting from
Planned Downtime
Customers using HP Integrity servers and the HP-UX operating system praised their impact
on the stability and availability of the workloads run on these servers. Surveyed organizations
already had low downtime environments, but they have even less downtime on their
updated HP Integrity and HP-UX servers (see Table 2). For HP Integrity customers, stability and
reliability are at the core of the value proposition of HP Integrity servers and the HP-UX OS. As
one customer explained, “Absolutely, HP-UX helps us better achieve our business strategy. This
is clearly translated in the number of downtime instances. There is absolutely zero downtime
with HP servers.”
Several customers explained that they avoid downtime with HP Integrity servers because of
the clustered HP Serviceguard server environment. With HP Serviceguard, the organizations
are able to partition servers and keep problems in one area of a server from becoming a
bigger problem that can knock a server offl ine.
TABLE 2
Downtime KPIs Updated Advantage with
HP Integrity Updated HP
and HP-UX Integrity and HP-UX
Average Pre-Upgrade Environment Change Environment (%)
Unplanned downtime
Number of unplanned 4.2 0.6 3.6 86
downtime incidents per year
Unplanned downtime hours 2.8 1.2 1.6 57
per incident
Annual unplanned downtime 1.2 0.1 1.1 98
hours of impact per user
Planned downtime
Number of planned downtime 2.2 2 0.2 8
incidents per year
Planned downtime hours 3.4 0 3.4 100
per incident
Annual planned downtime 0.1 0 0.1 100
hours of impact per user
Source: IDC, 2014
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
Organizations also praised the impact of their HP Integrity and HP-UX environments with
regard to their ability to take planned downtime. One customer explained the benefi t of
being able to take planned downtime as follows: “Because of the stability of the HP Integrity
environment, we can have more planned downtime. That’s a good thing because, with
more planned downtime, we can get needed changes done and we can be more proactive
in identifying and resolving problems.” In addition to this productivity increase, these
organizations are also realizing less quantifi able benefi ts by making their servers and systems
more robust by being able to take more planned downtime.
In addition to reduced downtime benefi ts, the surveyed organizations reported that they
maintain exceptional data integrity within their HP Integrity and HP-UX environments. As
one customer explained, “I’ve never had a data integrity issue on the HP Integrity platform
because of the internal redundancy. I don’t know how to correlate that to a world without
the redundancy built into it, but anytime you have hardware failures that are automatically
shutting things off , you have some risk to your data integrity.” Given that HP’s customers are
running business-critical workloads on their HP Integrity and HP-UX servers, avoiding even
the possibility of data integrity problems is a signifi cant benefi t.
Increased Consolidation Delivers Improved ROI
IDC assessed the cost, benefi ts, and value of upgrading HP Integrity servers running on the
HP-UX operating system over a fi ve-year period to the interviewed organizations. These
companies are making an average initial investment of $30,928 per 100 users and spending
an average of $6,543 per 100 users each year over fi ve years to upgrade the HP Integrity and
HP-UX servers. These investments will result in average annual benefi ts of $64,978 per 100
users over fi ve years. Over fi ve years, these companies will realize a cumulative net benefi t of
$261,246 per 100 users (see Figure 6).
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
FIGURE 6
Investments in and Benefi ts Resulting from HP Integrity Server Upgrades
Source: IDC, 2014
Table 3 presents IDC’s ROI analysis for the refresh of the organizations’ HP Integrity and HP-UX
servers. This ROI analysis is a fi ve-year view of the fi nancial impact on these companies.
The fi ve-year ROI analysis shows that on average, the organizations in this white paper will
spend $54,079 per 100 users of workloads or applications run on HP Integrity servers or the
HP-UX OS environment ($3.24 million per organization) and achieve $230,096 in benefi ts
per 100 users ($13.77 million per organization). This results in a net present value (NPV) of
$176,017 per 100 users ($10.53 million per organization) for their use of HP Integrity and HP-
UX servers. Based on these results, the organizations saw an average payback period of nine
months after deploying HP Integrity and HP-UX servers and are seeing an ROI of 325%.
InvestmentsBenefi tsCumulative net benefi t
$300,000
$250,000
$200,000
$150,000
$100,000
$50,000
$0
-$50,000
$261,246
$68,912 $69,832 $70,768
$47,371
-$30,928
-$4,738 -$6,809 -$6,931 -$7,056 -$7,183
Initial Year 1 Year 2 Year 3 Year 4 Year 5
$68,008
($ per 100 users)
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
TABLE 3
Five-Year ROI Analysis of HP Integrity Server Upgrades
Average per Organization Average per 100 Users
Benefi t (discounted) $13.77 million $230,096
Investment (discounted) $3.24 million $54,079
Net present value (NPV) $10.53 million $176,017
Return on investment (ROI) 325% 325%
Payback period 9 months 9 months
Discount rate 12% 12%
Source: IDC, 2014
How HP Customers Achieved These Returns
HP Integrity Servers and HP-UX Solutions
The HP Integrity platform and the HP-UX operating environment have a long history of
scale-up, business-critical computing. The platform itself is available in blade and rack
confi gurations of varying sizes to meet customers’ needs, from a single small server with just
one processor to an HP Integrity Superdome 2 confi guration with up to 32 processors.
To build a reputation in business-critical deployments, a platform needs to establish credibility
in a number of areas including long supported life cycles, have maximum scalability that
exceeds most customer requirements, have the ability to deliver high levels of uptime, and
deliver a minimum of unscheduled downtime. A solid portfolio of applications is required, and
that must in turn be backed up by deployment software including middleware and database
software. The solution must be manageable by common systems management tools that
customers often have in their existing environments. In short, customers expect the system
to be a tier 1 solution supported by both the compute solution vendor and the third-party
ecosystem that surrounds that solution.
HP’s goals for HP Integrity include the following:
» Always-on availability. Although HP Integrity servers may not be guaranteed to deliver
true uninterrupted computing, they off er inherently higher levels of availability than
competitive x86 servers. Further, HP has reduced the duration of any planned downtime
with HP-UX 11i v3’s dramatically faster reboots.
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
IBM has been growing
its market share in the
contracting Unix server
market in recent years,
attaining the number
1 ranking in terms of
unit volume and server
revenue.
» Cloud-ready Unix. The Unix operating system historically was the backbone of the
Internet and has been the inspiration of much of today’s compute infrastructure. The Linux
operating system was designed from the beginning to function as a Unix clone. Today,
commercial Unix products such as HP-UX continue to be relevant and benefi t directly
from the investments made by vendors into the Linux ecosystem since Unix and Linux
remain so closely aligned. HP off ers a private cloud solution for HP-UX, the CloudSystem
Matrix with HP-UX.
» Integrated software stack. Like most large system solutions, the HP Integrity platform
has a robust set of out-of-the-box software solutions that begin with HP-UX 11i v3. The
HP-UX solution includes both hard and soft partitioning capabilities and management
tools.
IDC notes that customers tend to select HP Integrity server and HP-UX 11i for the
most scalable, critical workloads that they are supporting. For instance, one large-scale
pharmaceutical company uses an HP Integrity server for its enterprisewide ERP system.
Challenges/Opportunities
HP competes with other providers of scalable server systems for customer opportunities that
fi t this high-end market segment. Not surprisingly, the competition for servers in this class
tends to be IBM and Oracle, both of which provide scalable Unix server systems that compete
directly for opportunities in this market segment.
IBM has been growing its market share in the contracting Unix server market in recent years,
attaining the number 1 ranking in terms of unit volume and server revenue. Competitors in
the Unix server market segment show no signs of slowing down, with all three major vendors
making major announcements in the fi rst half of 2014. IDC expects this market segment will
see a continuation of aggressive competition between the major vendors.
The decision to deploy new enterprise servers is often characterized by a sales cycle that is
longer than that of volume servers that are added to racks and blade server chassis because
investments in large systems are always associated with a very specifi c workload that has
broad application for a customer. Therefore, should the original plan be changed, the system
is usually not able to be repurposed to another workload like an x86 server could be.
One challenge HP faces is that it needs to make clear to the marketplace that HP Integrity
servers are available as “building blocks” for the datacenter and that the price range for the HP
Integrity server product line — which is best known for its midrange and high-end models
— extends into the volume space for servers priced at less than $20,000. Opportunities for
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
The fl exible computing
demands seen in
cloud computing
can be addressed by
HP Integrity servers
as cloud computing
moves increasingly to
provide enterprise-level
business services.
HP Integrity servers are broad, including longtime uses to support transaction processing,
scalable databases, enterprise applications, email, and Web-enabled applications, including
Java and many Linux applications. The ability of Unix to support modern runtime frameworks
(Java, PHP, Perl, Python, Node.js, Spring, and similar solutions) means that the HP-UX 11i v3 is
able to be used as the foundation for a platform-as-a-service (PaaS) deployment. In addition,
it is practical for ISVs that are currently deploying on HP-UX to use the HP Integrity platform
as the basis for a software-as-a-service (SaaS) off ering, thanks to the strong virtualization
capabilities of the HP Integrity solution.
Regarding vertical market segments, Unix has long been a favorite in important sectors
including fi nancial services, telecommunications, and government. It is perhaps less
known that HP Integrity servers also support Unix deployments in the healthcare, retail,
logistics/distribution, and manufacturing segments. HP Integrity servers support customers’
traditional Unix systems deployments. In addition, customers in Asia/Pacifi c, Central Europe,
Latin America, and Africa are using scalable HP Integrity servers to build new enterprise
infrastructure to support rapidly increasing computing demands.
The fl exible computing demands seen in cloud computing can be addressed by HP Integrity
servers as cloud computing moves increasingly to provide enterprise-level business services.
To that end, HP can potentially sell HP Integrity servers to cloud service providers for public
clouds delivering PaaS or SaaS or to IT customers for private clouds for infrastructure as a
service (IaaS), PaaS, or SaaS.
Conclusion
Today’s business organizations need more computing power than ever before but are
keeping expenses under close management to make sure they do not spiral out of control.
One technique to control operational costs over time is to consolidate workloads onto fewer
physical server “footprints.” It has proved to be a very useful IT approach during the economic
downturn, leveraging shared-resource virtualization and fl exible IT management.
When HP Integrity servers are deployed, expanded, and upgraded, they can be platforms for
workload consolidation from Unix servers. This is true for consolidating workloads not only
from Unix servers but also from x86 servers, particularly from x86 servers that are running
Linux distributions. Often, these Linux applications running on x86 servers are also already
available (or easily ported) to run on HP Integrity servers.
IDC’s study of this group of companies around the world that upgraded and expanded their
HP Integrity servers shows that dramatic savings are possible. Consolidating on refreshed HP
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
Integrity servers not only reduced the costs associated with supporting existing workloads
but also led to better business responsiveness, productivity gains for end users, maintenance
cost reductions, IT staff and management cost reductions, and fewer power/cooling and
footprint demands.
The scalability of the new generation of HP Integrity servers allowed these enterprises
to avoid the costs of buying and deploying more servers as their application workloads
inexorably increased — demonstrating the business value of consolidating onto scalable
server platforms.
Appendix
IDC utilized its standard ROI methodology for this project. This methodology is based on
gathering data from current users of the technology as the foundation for the model. Based
on these interviews, IDC performs a three-step process to calculate the ROI and payback
period:
» Measure the savings from reduced IT costs (staff , hardware, software, maintenance, and
IT support), increased user productivity, and improved revenue over the term of the
deployment.
» Ascertain the investment made in deploying the solution and the associated training and
support costs.
» Project the costs and savings over a fi ve-year period and calculate the ROI and payback for
the deployed solution.
IDC bases the payback period and ROI calculations on a number of assumptions, which are
summarized as follows:
» Time values are multiplied by burdened salary (salary + 28% for benefi ts and overhead) to
quantify effi ciency and manager productivity savings.
» Downtime values are a product of the number of hours of downtime multiplied by the
number of users aff ected.
» The impact of unplanned downtime is quantifi ed in terms of impaired end-user
productivity and lost revenue.
» Lost productivity is a product of downtime multiplied by burdened salary.
» Lost revenue is a product of downtime multiplied by the average revenue generated per
hour.
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IDC White Paper | The Value of Scaling Up to HP-UX and Business-Critical Servers
» The net present value of the fi ve-year savings is calculated by subtracting the amount that
would have been realized by investing the original sum in an instrument yielding a 12%
return to allow for the missed opportunity cost. This accounts for both the assumed cost
of money and the assumed rate of return.
Because every hour of downtime does not equate to a lost hour of productivity or revenue
generation, IDC attributes only a fraction of the result to savings. As part of our assessment,
we asked each company what fraction of downtime hours to use in calculating productivity
savings and the reduction in lost revenue. IDC then taxes the revenue at that rate.
Further, because IT solutions require a deployment period, the full benefi ts of the solution
are not available during deployment. To capture this reality, IDC prorates the benefi ts on a
monthly basis and then subtracts the deployment time from the fi rst-year savings.
About IDC
International Data Corporation (IDC) is the premier global provider of market intelligence,
advisory services, and events for the information technology, telecommunications and
consumer technology markets. IDC helps IT professionals, business executives, and the
investment community make fact-based decisions on technology purchases and business
strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on
technology and industry opportunities and trends in over 110 countries worldwide. For
50 years, IDC has provided strategic insights to help our clients achieve their key business
objectives. IDC is a subsidiary of IDG, the world’s leading technology media, research, and
events company.
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