au - ibm innovation quitzau 30 04-2015
TRANSCRIPT
© 2015 IBM Corporation
Innovation@IBM
IBM’s definition of innovation
§ Intersection of invention and insight § Creates value
§ Holistic view – Business model – Products & services – Operations
© 2015 IBM Corporation
Innovation@IBM
© 2013 IBM Corporation
§ Exited commoditized businesses: – PCs and small servers – Hard disk drives – Printing Systems – Network
§ Created a partner world of more than 100K partners: ISVs, VARs, resellers, developers, CSIs § Platform Strategy
§ Strengthened position in: – Business Consulting – Analytics, cloud computing, Social, security and Mobile – Open, modular systems
§ Acquired 160+ companies in last 14 years – to complement and scale our portfolio of products and offerings
§ Transformation to cloud – changes revenue model § Revenue of $99.7B § Record net income of $16.4 § Growth markets accounted for approx. 23 % of IBM’s total
geographic revenue § More than 6.800 US-patents § 197 BUSD market value
– New EPS record 16.3 $ in 2013 – $10.55B in Free Cash Flow generated in 2013 – Returned $18 B to shareholders
IBM’s Ongoing Transformation Journey Remixed our portfolio toward services, software, and integrated solutions…
Key figures
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© 2015 IBM Corporation
Innovation@IBM
Recent historical highlights 2002
Sharing & partnering
The “Smarter” phase of our transformation is underway
2010
Making things smarter
§ Instrumented, interconnected, intelligent
§ Enable growth and productivity
§ Optimize the whole system
§ The Social Business
2006
Globally integrating
§ Right skills, right place, right cost
§ Rationalize support functions for greater efficiency
§ Radically simplify processes
§ Consistent set of processes worldwide
§ Leverage best practices
§ Standardize and reduce waste
§ Governance and performance discipline
Cognitive Computing
§ NLP, Machine learning
§ Computing on humans’ terms
§ Game changer
2013
© 2015 IBM Corporation
Innovation@IBM
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How do we capture new innovative ideas? Internal & External Sources for New Idea Generation
Internal Sources
External Sources
Source: The Global CEO Survey 2006
© 2015 IBM Corporation
Innovation@IBM
Real-time analytics
Financial governance
Governance, compliance, risk management
Financial risk management
Data and document capture
Data warehouse appliances
Cloud-based analytics
BPM for LOB
Security intelligence
Social enterprise management
Cloud integration
Business Need Acquisitions since 2010
Capitalize on big data to know and act
Engage customers, citizens and employees as individuals
Speed delivery of new products and services
Enterprise asset management
Network automationUse cloud to drive strategic change
Protect the brand and future
Engage anyone, anytime, anywhere
Customer experience management
Incentive compensation and sales performance
management
Application development
Information lifecycle governance
Endpoint managementData analysis and migration
Cloud-based recruiting and talent management solutions
Automated business analytics
Information optimization
Master data management
Web analytics
Software testing for complex systems
Mobile management and securityMobile computing platform Mobile messaging
Cloud computing infrastructure
Advanced threat protection
Document and image viewing
Procurement and sourcing
Enterprise marketing managementB2B integration
Threat analytics
High-speed file transfer
Acquisitions increase the value we offer clients and accelerate our moves into fast-growing markets – since 2000 160+ SW acquisitions + cloud centres
Legal Information governance
© 2015 IBM Corporation
Innovation@IBM
Innovation is about people – Getting ideas on the table – and implementing the best
© 2015 IBM Corporation
Innovation@IBM
§ Technical § Business
We Embrace Collaborative & Open Innovation
Enabling culture change
§ Established an innovation agenda that spans multiple dimensions:
– Product – Services – Business process – Business model – Management and culture – Policy and society
§ Enabled global collaboration – Culture of collaboration – Innovation ecosystem
§ Build Excellence in acquisitions
Why? What we’ve done § Become our clients’ “innovation partner” – Address client priorities – Build deeper client relationships
§ Respond to changing nature of innovation § Organizations need each other to be
successful – Pace of innovation outstrips an organization’s
ability to “go it alone”
§ Changing workforce dynamics – Globalization – “Millennials”
Venture Capitalists ISVs Business
Partners
Universities
Community Leaders
CompetitorsEmployees
Regulatory Bodies
Investors IT Analysts
Alumni
Standards Bodies
Policy- makers
ClientsInnovation Ecosystem
“We opened up our labs, said to the world, ‘Here are our crown jewels, have at them’. The Jam -- and programs like it – are greatly accelerating our ability to innovate in meaningful ways for business and society.” - Sam Palmisano, IBM CEO
© 2015 IBM Corporation
Innovation@IBM
Ideas source:Internal, partners and customers
Weeks to m
onths
Breadth
Today – As is
Solution
Solution
Solution
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Fail many, but fail cheap - Our Philosophy of Innovation
Service Service Service
Yesterday – as was
idea
Service
18 months to 2 years
Ideas source:Internal
§ Use of exposed common capabilities to enable rapid service assembly
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§ Larger variety of compelling offerings to offer customers
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idea idea
idea
idea idea idea
idea
idea
idea idea idea idea idea idea idea idea
§ Ideation and Product Inception from the expanding source for innovation
§ Use Collaborative tools to solicit interactive feedback.
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§ Limited community to foster new innovation
§ Little user interaction and market feedback
§ Service silos § Limited reuse
§ “Build it and they will come” approach
Solution
© 2015 IBM Corporation
Innovation@IBM
© 2013 IBM Corporation13
IBM-led Innovation
External-ledInnovation
Involvement ofExternal Partners
l IBM Applied Research Projects
l Emerging Business Opportunities
l TAP / BizTech
l Seed-stage Startupsl First Of A Kind
l IBM IndustrySolutions
l IBM BusinessPartner Solutions
l IBM Research Services
l Ideahub
l Product & Service Offerings
l Idealabs, Jams
“Bleeding Edge”
GenerallyAvailable
l University Programs
l Extreme Bluel Startups / Entrepreneurs
l VC Backed Firms(Late Stage)
Maturity of Tech-nology/Solution
l Academy of Technology
l IBM Institute for Business Value – studies and PoVs
l IBM Basic Research Projects
l IBM / Client Joint Innovation
l Acquisitions
l AlphaWorks
l CIO-fund
IBM’s innovation portfolio reflects the tremendous creativity and contributions of many organizations – both within and outside IBM
© 2015 IBM Corporation
Innovation@IBM
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Innovation Enablers
§ Open & transparent business strategy
§ Permission and alignment
§ Collaboration tools
§ Communities of early adopter
§ Employee awareness & education
§ Agile, speedy funding programs
§ Social networks
© 2015 IBM Corporation
Innovation@IBM
Front end innovation as a dynamic, core discipline at IBM I N
S I
D E
O U
T S
I D
E
Partners
Clients
Internal Stakeholders
IBV & CAI studies
Global Technology
Outlook
FOAK
Mobilize Interest, Collaborate
Mobilize Interest, Collaborate
Incubate, Prototype and Validate
Identity Challenges/Create
IdeasImplement, Take
to Market
IBM Lines of Business
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© 2015 IBM Corporation
Innovation@IBM
IBM’s research and developmentIBM is 22. year in a row leading the way in
IT-research by having: – a yearly R&D-budget of six billion dollars – over 3.000 researchers, scientists and
engineers – five Nobel prize winners – eight research laboratories in six countries – 24 development laboratories worldwide IBM has the most IT-patents in the world: – In 2014 IBM beat its own record with 7.534
patents and can call itself world champion in ”most granted patents.”
– Over 50.000 active patents globally IBM’s number of non-IT-related patents is
growing: – Patents regarding organizational-
development, solutions and business processes
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© 2015 IBM Corporation
Innovation@IBM
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IBM Research Labs
IBM Research – “The World is our Lab”
China
Watson Almaden
Austin
Tokyo Zurich
India
Dublin
Australia Brazil
Africa § Next Gen Public Sector § Water & transportation§ Human Capacity Development
§ Natural Resources§ Disaster management§ Healthcare/Life Sciences
§ Natural Resources§ Smarter Devices§ Human Systems/Events
§ Analytics & Intelligence§ Systems &Software§ Industry research
§ Internet of Things§ Big Data / Analytics§ Enterprise Cloud Services§ Energy, Commerce, Traffic
§ Big Data Analytics§ HW & SW Quality§ Cloud§ Mobile
Haifa
§ Smarter Cities§ Analytics
§ Services § Big Data Analytics§ Front Office Digitization
§ Semiconductors§ Systems§ Software§ Services§ Analytics
§ Semiconductors§ Processors
§ Analytics§ Storage § Nanotech
Healthcare
§ Nanotech§ Security§ Business
Analytics§ Systems
Industry Solution Lab
IBM Research
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IBM Research: Collaborative Innovation
China
WatsonAlmaden
Austin
TokyoHaifa
Zurich
India
IBM Research Lab
Global, Smarter Planet Collaborations
Pangoo
© 2015 IBM Corporation
Innovation@IBM
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We engage in public/private partnerships, like the EDISON and ECOGRID projects on Bornholm
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§ Total budget: 24 million Euro (EU funding 13 million Euro) § IBM: 171 man months, around 2.2M DKK of servers and
other equipments, IBM SWG products (ILOG, WAS, MQ, DBMS)
§ Demonstration > 50 % of budget (excl. replication/deployment)
§ A large scale demonstration of a real-time market place for
distributed energy resources § A demonstration of a real power system with more than 50
percent renewable energy
§ To implement ICT systems and innovative market solutions - offering TSOs additional and more efficient balancing services
§ To enhance small consumer and local producers to participate in the power market through real-time operation, energy storage and savings
§ To make a prototype solution for Europe - offering a “fast track” option towards market-based Smart Grids in Europe
© 2015 IBM Corporation
Innovation@IBM
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Social - in everything - collaborative, transparent innovation
© 2015 IBM Corporation
Innovation@IBM
Social software is today the backbone in IBM’s open innovation endeavors
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Innovation@IBM
© 2015 IBM Corporation
Innovation@IBM
We often run ‘mini-jams’ using IBM Connections idea-widget to elicit ideas for innovation workshops with customers
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© 2015 IBM Corporation
Innovation@IBM
The Watson Ecosystem is a ground breaking new innovation model to scale transformational cognitive computing fast
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© 2014 International Business Machines Corporation
The Ecosystem: Delivering the cognitive experience to the masses
million equity investments
subject matter experts
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Watson Developer
Cloud
Watson Content
Store
Watson Talent Hub
+ +Tools and APIs enabling
ISVs with self-service training, development, and testing of their cognitive
application.
Brings together sources of free and for-fee data, including general knowledge, industry-specific content, and subject
matter expertise to help power Powered by Watson apps.
Helps to bridge ISVs’ resource gaps by providing a marketplace for skills like linguistics, natural language processing, machine
learning, user experience design, and analytics.
engaged innovators
6000 +
© 2015 IBM Corporation
Innovation@IBM
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Revenue Growth
GoTo Market activities
Strategic insights
IP Acquisitions
Expanded ecosystems
Credibility & visibility
Infrastructure
Portfolio Gaps
addressed
IBM
Start-ups
Expertise
“Gets”“Gives”
IBM work with start-ups in the IBM Global Entrepreneur Program
© 2015 IBM Corporation
Innovation@IBM
§ Promising software programs in research not yet commercialized.
§ Outside companies and developers contribute valuable ideas about bringing them to market.
§ First-cut versions of research technology available for free trial attracting thousands of early adopters, innovators, and entrepreneurs to site.
§ 40% of technologies on the site graduate into IBM products or industry standards.
AlphaWorks - Speeding IBM Emerging Technologies to the outside early-adopter community
© 2015 IBM Corporation
Innovation@IBM
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378,000+ (*including Alumni)
39,000+ users, 500+ IBM groups (65% outside the US)
80+ accounts using “IBM” in the name (25% from outside the US) – over 3,000 IBMers on Twitter200+ IBM channels
75,000+
100,000 IBMers collaborating with 200,000 non-IBMers
166 communities, 200+ blogs, 5000+ profiles
Social Media Outside the IBM Firewall examples ( incl Alumni)
© 2015 IBM Corporation
Innovation@IBM
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• IBM Research • Global Innovation Outlook • Collaborative Innovation with IBM • IBM Institute for Business Value • IBM Smarter Planet • First-of-a-Kind Projects • IBM Jams • Technical Exploration Centers • IBM Innovation Centers • IBM Software Labs • IBM Systems & Technology • IBM Design Centers • IBM Benchmark Centers • IBM Executive Briefing Centers • IBM Watson Ecosystem • Innovation Discovery • IBM Global Entrepreneur • IBM Voices (social media agregator)
External web pages
Wider IBM Resources
IBM Research
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Anders Quitzau Innovation Executive [email protected] +45 2880 4705 about.me
@Anders_Quitzau Anders Quitzau AQuitzau Aquitzau