how ibm innovates dec 2013 - the front end of innovation in ibm
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Overview of major IBM internal and external innovation programs,, models of innovation, transformation, innovation culture enabler etc.TRANSCRIPT
© 2013 IBM Corporation
Innovation @ IBM !- Anders Quitzau, innovation Executive
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Dec 2013
© 2013 IBM Corporation
Innovation@IBM
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What is innovation?
© 2013 IBM Corporation
Innovation@IBM
IBM’s definition of innovation
§ Intersection of invention and insight § Creates value
§ Holistic view – Business model – Products & services – Operations
!“Innovation is a societal -- not a
technological -- phenomenon, Sam Palmisano, CEO, IBM Corporation
© 2013 IBM Corporation
Innovation@IBM
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Why Innovate?
IBM Do not Distribute ©2012 IBM Corporation © 2013 IBM Corporation3
1984 1992 2004 2005 2006
© 2013 IBM Corporation
Innovation@IBM
Some IBM inventions.....
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IBM Do not Distribute ©2012 IBM Corporation © 2013 IBM Corporation
§ Highlights since 2000 … – Added $10B in growth market revenue – Tripled SW profits
§ Exited commoditized businesses: –PCs –Hard disk drives –Printing Systems –Network
§ Created a partner world of more than 100K partners: ISVs, VARs, resellers, developers, CSIs
§ Strengthened position in: –Business Consulting –Service-Oriented Architecture –Analytics & cloud computing –Virtualization –Open, modular systems !
§ Acquired 127 companies in last 12 years –to complement and scale our portfolio of products and offerings
§ 8th consecutive year of double-digit EPS growth § Revenue of $99.9B – up 4% § Record net income of $14.8B – up 10% § Growth markets accounted for 21% of IBM’s total
geographic revenue § More than 6.300 US-patents
– EPS nearly tripled to almost 15$ in 2011 – $109B in Free Cash Flow – Returned $107B to shareholders
IBM’s Ongoing Transformation JourneyRemixed our portfolio toward services, software, and integrated solutions…
2011 another record year…
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© 2013 IBM Corporation
Innovation@IBM
We Embrace Collaborative & Open Innovation
Enabling culture change
§ Established an innovation agenda that spans multiple dimensions: – Product – Services – Business process – Business model – Management and culture – Policy and society !
§ Enabled global collaboration – Culture of collaboration – Innovation ecosystem
Why? What we’ve done
§ Become our clients’ “innovation partner” – Address client priorities – Build deeper client relationships !
§ Respond to changing nature of innovation !§ Organizations need each other to be
successful – Pace of innovation outstrips an
organization’s ability to “go it alone” !§ Changing workforce dynamics
– Globalization – “Millennials”
Venture Capitalists ISVs Business
Partners
Universities§ Technical § Business
Community Leaders
CompetitorsEmployees
Regulatory Bodies
Investors IT Analysts
Alumni
StandardsBodies
Policy- makers
ClientsInnovation Ecosystem
“We opened up our labs, said to the world, ‘Here are our crown jewels, have at them’. The Jam -- and programs like it – are greatly accelerating our ability to innovate in meaningful ways for business and society.” - Sam Palmisano, IBM CEO
© 2013 IBM Corporation
Innovation@IBM
Innovation is about people – Getting ideas on the table – and implementing the best
© 2013 IBM Corporation
Innovation@IBM
Manufacturing Customer FulfilmentMajor Employee Sites
IBM Research Centers
Employee Service Centers
• 190 countries • 2,000 locations • More than 100
acquisitions since 2003
• 50% employees have < 5 years experience
IBM location Mobile employees
IBM has a workforce of over 500,000 of which almost 50% are mobile
LC
© 2013 IBM Corporation
Innovation@IBM
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IBM Institute for Business Value, CEO Study 2006
Where does innovation come from?
© 2013 IBM Corporation
Innovation@IBM
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Innovation Enablers
§ Permission and alignment
§ Open & transparent business strategy !§ Collaboration tools § Communities of adopters !§ Employee awareness & education !§ Social networks
© 2013 IBM Corporation
Innovation@IBM
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© 2013 IBM Corporation
IBM CIO lab - making innovation real in IBM
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© 2013 IBM Corporation!15
Mission
We discover, create and
incubate emerging technology solutions
and nurture innovation, to accelerate
IBM’s transformation
Demonstrate what “the future of
work” can be
Innovate to accelerate CIO
initiatives
Develop alternate application
management paradigms
Transform Innovation Programs to
support the Smarter Enterprise
We discover, create and
incubate emerging technology solutions
and nurture innovation, to accelerate
IBM’s transformation
© 2013 IBM Corporation
Innovation@IBM
Ideas source: Internal, partners and customers
Weeks to m
onths
Breadth
Today – As is
Service Service Service
Our philosophy of innovation is: Fail many, but fail cheap - A new paradigme in innovation enabled by Web 2.0:
Yesterday – as was
idea
Service
18 months to 2 years
Ideas source: Internal
§Use of exposed common capabilities to enable rapid service assembly
2§Larger variety of
compelling offerings to offer customers
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idea idea
idea
ideaidea idea
idea
idea
ideaidea ideaidea idea ideaideaidea
§ Ideation and Product Inception from the expanding source for innovation !
§Use Collaborative tools to solicit interactive feedback.
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§Limited community to foster new innovation
§Little user interaction and market feedback
§Service silos §Limited reuse
§ “Build it and they will come” approach
© 2013 IBM Corporation
Innovation@IBM
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Idea management models
© 2013 IBM Corporation
Innovation@IBM
© 2013 IBM Corporation!18
IBM-led Innovation
External-ledInnovation
Involvement ofExternal Partners
l IBM Applied Research Projects
l Emerging Business Opportunities
l TAP / BizTech
l Seed-stage Startupsl First Of A Kind
l IBM IndustrySolutions
l IBM BusinessPartner Solutions
l IBM Research Services
l Ideahub
l Product & Service Offerings
l Idealabs, Jams
“Bleeding Edge”
GenerallyAvailable
l University Programs
l Extreme Bluel Startups / Entrepreneurs
l VC Backed Firms(Late Stage)
Maturity of Tech-nology/Solution
l Academy of Technology
l IBM Institute for Business Value – studies and PoVs
l IBM Basic Research Projects
l IBM / Client Joint Innovation
l Acquisitions
l AlphaWorksl CIO-fund
IBM’s innovation portfolio reflects the tremendous creativity and contributions of many organizations – both within and outside
© 2013 IBM Corporation
Innovation@IBM
Innovation as a core discipline at IBM
I N S
I D
EO
U T
S I
D E
Partners
Clients
Internal Stakeholders
IBV reports
Global Technology
Outlook
FOAK
Mobilize Interest, Collaborate
Mobilize Interest, Collaborate
Incubate, Prototype and
Validate
Identity Challenges/Create Ideas
Implement, Take to Market
IBM Lines of Business
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© 2013 IBM Corporation
IBM Research Overview
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© 2013 IBM Corporation
Innovation@IBM
IBM’s research and developmentIBM is 19. year in a row leading the way in
IT-reasearch by having: – a yearly R&D-budget of six billion dollars – over 3.000 researchers, scientists and
engineers – five Nobel prize winners – eight research laboratories in six
countries – 24 development laboratories worldwide !
IBM has the most IT-patents in the world: – In 2011 IBM beat its own record with
6180 patents and can call itself world champion in ”most granted patents.”
– Over 50.000 active patents globally !
IBM’s number of non-IT-related patents is growing: – Patents regarding organisational-
development, solutions and business processes
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Innovation@IBM
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§ Clearly defines its success goals § Leads through partnerships § Leverages its global presence § Couples with outside world § Partners with its customers § Is constructively self-critical § Focuses on productivity
To be successful, IBM Research must enable employees to grow and develop in their careers!!
A successful Research Division…..
© 2013 IBM Corporation
Innovation@IBM
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IBM Research Labs IBM Research – Openings in 2011 IBM Research – Openings in 2012
IBM Research: Globalization
China
WatsonAlmaden
Austin
TokyoZurich
India
Dublin
Australia
Brazil
Africa§ Next Gen Public Sector § Water & transportation § Human Capacity Development
§ Natural Resources § Disaster management § Healthcare/Life Sciences
(60% funding from gov’t)
§ Natural Resources § Smarter Devices § Human Systems/Events
§ Industry Solutions
§ Accessibility
§ Internet of Things
§ “Big Data” Analytics
§ Security
Haifa
§ Smarter Cities
§ Services § Mobile
Communications
§ Semiconductors § Systems § Software &
Services§ Semiconductors § Processors
§ Analytics § Storage § Nanotech
Healthcare
§ Science § Nanotech
Materials
© 2013 IBM Corporation
Innovation@IBM
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IBM Watson: From Grand Challenge through Innovation to solutions
IBM Research
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IBM Research: Collaborative Innovation
China
WatsonAlmaden
Austin
TokyoHaifa
Zurich
India
IBM Research Lab
Global, Smarter Planet Collaborations
Pangoo
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Innovation@IBM
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We engage in public/private partnerships, like the EDISON and ECOGRID projects on Bornholm
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§ Total budget: 24 million Euro (EU funding 13 million
Euro) § IBM: 171 man months, around 2.2M DKK of servers and
other equipments, IBM SWG products (ILOG, WAS, MQ, DBMS)
§ Demonstration > 50 % of budget (excl. replication/deployment) !
§ A large scale demonstration of a real-time market place for distributed energy resources !
§ A demonstration of a real power system with more than 50 percent renewable energy !
§ To implement ICT systems and innovative market solutions - offering TSOs additional and more efficient balancing services !
§ To enhance small consumer and local producers to participate in the power market through real-time operation, energy storage and savings !
§ To make a prototype solution for Europe - offering a “fast track” option towards market-based Smart Grids in Europe
© 2013 IBM Corporation
Innovation@IBM
First of a Kind Program (FOAK):IBM jointly invests with clients on cutting edge innovations§ A Collaboration among Research, Sales &
Distribution, Clients and Partners
§ Experimental technology-based solutions engagements
§ Testing tomorrow’s innovations on real business problems and new growth opportunities
§ Yielding prototype solutions across a range of industries
§ Clarifies client requirements and tests market readiness
§ Established in 1995 § 20 – 25 projects funded each year § 70% successfully transfer assets for reuse § 75% drive or influence additional business
§ Some Danish / Nordic FOAK projects: § Intelligent Oil Fields for Statoil, Aker a.o § ASME – medical information hub – with
Aarhus University § Intelligent Trade Lane – Maersk
Customer Lifetime Equity • Reduced marketing costs by 20% • Improved response rates by 10% • Improved customer sat by 10%
BPI for Core Insurance • 50%-60% reduction in work effort • 55%-65% reduction in project duration
Smart Surveillance for Intelligent Oil Fields • Breakthrough in discovery of anomalous patterns • Accurately demonstrated sand production prediction 23 days in advance during trial
© 2013 IBM Corporation
Innovation@IBM
Container Centralen, using advanced secure RFID tags to solve a business problem and provide opportunity for new services
Started in 1976, the CC system was created due to demand for a solution to transport flowers and plants
80.000 users across 22 countries in Europe, e.g. growers, auctions, transporters, exporters, retailers
Based on an exchange system, leading to increased efficiency and lower number of containers needed
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Innovation@IBM
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§ Distribution § Financial Services § Industrial § Public § Strategy & Change § Innovation § CRM § Human Capital § Supply Chain § Financial Management § Application Innovation § Emerging Markets
§ Future Agendas §3 to 10 year industry
and/or functional area outlook with action oriented next steps
§ Value Realization Studies § In-depth assessment of
today’s critical issues, opportunities, and value potential
§ CXO Surveys §Chief officer studies
Our Focus Our Research Types§ Executive Briefs § Quick Read (Executive
Summary) § Event and Conference
Presentations § Blue Paper (What and
How to Sell) § Knowledge e-cards § Pod/Webcasts § Books § By-lines and articles
Our Deliverables§ Content: Create
extraordinary, fact based business insights
§ Market Impact: Differentiate IBM in the marketplace
§ Value Creation: Value-based approach to identify and deliver client results
§ People Growth: Attract, retain and motivate top GBS talent
Our Objectives
The IBM Institute for Business Value research in market trends, best practices and process on a business and industry level.
© 2013 IBM Corporation
Innovation@IBM
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Social - in everything - collaborative, transparent innovation
© 2013 IBM Corporation
Innovation@IBM
What are Jams? !An introduction
How IBM has used Jams
How customers are using Jams
How do Jams work?
• A massive online discussion using the Internet.
• A time-limited event that can elicit participation from thousands of individuals anywhere in the world.
• Subject-matter experts and moderators guide participants to build on each other’s ideas.
• Advanced real-time text analytics and moderator tools
• Sharing the value with participants - give to get
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© 2013 IBM Corporation
Innovation@IBM
Global collaborative inside/outside-firewall innovation Jams enterprise-wide discussion, collaboration and decision-making, examples
WorldJam 2001 !A new collaborative medium to capture best practices on 10
urgent IBM issues
!WorldJam 2004 !
Focused on pragmatic solutions around growth, innovation and
bringing the company’s solutions To life
ValuesJam !An in-depth exploration of IBM’s Values and Beliefs by employees
!!InnovationJam !
For the first time, IBM’s clients, Business Partners, and our Family members joined in a new collaborative exercise
§Real-time threaded discussion §Open idea-rating §Equal access by all employees
WorldJam 2001 !new collaborative medium to capture best practices on 10
urgent IBM issues
!WorldJam 2004 !
focus on pragmatic solutions around growth, innovation and
bringing solutions to life
ValuesJam 2003 !in-depth exploration of IBM’s
Values and Beliefs by employees
!!
InnovationJam TM 2006, 2008 IBM’s clients,
business partners and family members joined in a new collaborative exercise
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© 2013 IBM Corporation
Innovation@IBM
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IBM and Ålborg University develops revolutionizing and intelligent EPJ interface sparkled by Innovation Jam in 2006
© 2013 IBM Corporation
Collaborative Innovation !withInnovation Hubs
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Innovation@IBM
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Engaged business leaders share their challenges with the community
Employees respond by posting ideas and collaborating
Community leaders review ideas – implementing successful ones
Successful ideas get communicated and celebrated
Idea management goes social – the Innovation Hub model
© 2013 IBM Corporation
Innovation@IBM
Innovation Hubs24x7 innovation marketplace
§ Localized collaborative innovation model for directed results
§ Next iteration of ThinkPlace program
§ Integrates Lotus Connections social network with idea sharing
§ Sharing business needs, innovation, implementation and recognition
§ Estimated impact of idea programs:
– 45% new revenue opportunities – 37% time savings improvements – 18% cost savings improvements – cultural suggestions
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© 2013 IBM Corporation
Innovation@IBM
Innovation Hub: 24x7 Idea Marketplace
§ Open, collaborative system: ideas submitted, discussed, then refined by community
§ Every employee can see ideas from others, comment on ideas, rate them, or tag them
§ Facilitates social networking by using tagsto enable discovery of similar ideas and peoplewith similar interests
§ Personalized action lists with simple workflowfor idea evaluation and collaboration
§ Executive Challenges request ideas toaddress specific issues
§ Hundreds of Catalysts worldwide facilitate collaboration and implementation in their areas of expertise
§ Linkage to prototyping/validation programs (BizTech & TAP) and other resources
§ Innovator’s Awards for implemented ideas
!http://ideas.tap.ibm.com/i_dir/ihubidea.nsf/!37
© 2013 IBM Corporation
l Encourage innovation by funding small solutions l Bring employee ideas to proof of concept and beyond l Ideas from bottoms up:
è New solutions - explore new technologies/areas è Fix problems - small fixes can have big benefits
l Projects selected by cross-organization Review Panel og Prediction Markets model
l 3-10projects each round, funded to prototype
l 28 Projects Funded since start 2.5 years ago, 20 completed (400 ideas submitted) !l Benefits – lowers barriers for ideas to get implemented !l Sample Project Wins !
l Text Analytics within the Global IT survey process (19 days down to 1 per question set) !l BlueThx – digital/social, company-wide peer-to-peer recognition
Innovation Fund
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© 2013 IBM Corporation
Innovation@IBM
Innovation Hub: BizTech prototypes deliver proof points
§ Top talent from across the company gain opportunity to work on innovative projects one day per week for 6-8 months !
§ Senior business and technical leaders serve as project mentors !
§ Projects sponsored by business unit managers and executives !
§ Staffing and project support provided by ThinkPlace corporate innovation team !
§ Measurable results presented at Showcase event twice annually
“[ThinkPlace Prototyping] provides a stage for people who have an innovative idea and want that idea to be transformed into valuable business for IBM.” - Participant
© 2013 IBM Corporation
Innovation@IBM
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Technology Adoption Program (TAP)
© 2013 IBM Corporation
Innovation@IBM
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TAP Examples: Hard to find the right person, the right information, the right tool
FACES a faster, more intelligent people search About 14000 visits a month !!!EXPERTISE LOCATOR Employees can share Areas of expertise 10,000 logins, over 100 experts contacted by end users !!!!!ANSWERS find and provide answers Approximately 8000 users per month
© 2013 IBM Corporation
Innovation@IBM
promo%on discovery feedback
+
+ +
hos%ng
TAP provides…
…free to all innovators
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© 2013 IBM Corporation
Innovation@IBM
Technology Adoption Program
Distribution channel for innovators
production
IBM
enables the route to market
168.000+ early adopters
PRODUCTS OFFERINGS
concepts & ideas
hundreds of offerings: hit 1.276000 downloads in 2013
Enable innovators Measure Value
Technology !Adoption Program2.999+ Innovators
Engage the Community
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© 2013 IBM Corporation!44
Social software is today the backbone in IBM’s open innovation endeavors
Innovation@IBM
© 2013 IBM Corporation
Innovation@IBM
Measured Benefits of Social Software in IBM!
– 87% of IBMers collaborating with others using social software increase skills
– 84% access experts quicker
– 74% increase their productivity
– 64% improve personal reputation
– 84% share knowledge with others
– 77% re-use assets
– 64.5% improve personal reputation
– 64.5% increase their sense of belonging
– 59.9% increase sales
– 42.4% improve customer satisfaction
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13 People work,ng together dr,ve bus,ness results !
End Notes!1) �Information,!Technology!and!Information!Worker!Productivity�;!!
Sinan!Aral!,!Erik!Brynjolfsson!and!Marshall!W.!Van!Alstyne;!NYU$%$Stern$School$of$Business$,$Massachusetts$Institute$of$Technology$(MIT)$%$Sloan$School$of$Management$and$Boston$University$%$Department$of$Management$Information$Systems$
2) �You!are!wasting!time.!Find!out!why!:!The!Cost!of!Ineffective!Search�;!!Brodkin,!John;!!Network$World,!January!23,!2007!
3) �Justifying!Instant!Messaging!Investments?�;!!Cain,!Matthew;!Gartner$Research!
4) �Costs!of!Employee!Turnover�;!!Bliss,!William;!Bliss$&$Associates!
5) �Engaged!Employees!Inspire!Company!Innovation�;!Gallup$Management$Journal!
�Understanding!the!True!Cost!of!Disengagement�;!!Hewitt$Associates!
6) �Compilation!of!Turnover!Cost!Studies�;!!SASHA$Corporation!� �Costs!of!Employee!Turnover�;!!Bliss,!William;!Bliss$&$Associates!!� �New!Ideas!for!Retaining!StoreXLevel!Employees�;!!Coca$Cola$Retailing$
Research$Council!!
7) �Engaged!Employees!Inspire!Company!Innovation�;!Gallup$Management$Journal!!
8) �The!State!of!Employee!Engagement!2008,!North!American!Overview�;!BlessingWhite$!
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4 People work+ng together dr+ve bus+ness results !
Can you afford to ignore a better way of working together?!!
Why Corporate Soc+al Networks Matter
For!most!organizations,!collaboration!is!not!just!important,!it!is!essential.!Working!in!teams!or!with!others!is!simply!the!way!work!gets!done!today.!
But!the!way!we!collaborate!is!rapidly!changing.!Work!force!demographics!are!shifting,!workgroups!are!becoming!more!global,!people!are!becoming!more!mobile,!and!new!tools!are!transforming!the!work!place.!
As!business!leaders!wrestle!with!their!collaboration!strategies!and!decide!how!to!manage!all!the!communication!and!content?management!tools!they!have!now,!their!people!are!already!building!corporate!communities!and!social!networks.!What!is!driving!this!move!to!corporate!social!networks?!Are!they!in!your!����� ������ �?term!best!interests?!And!how!should!you!respond!to!this!new!wave!of!collaboration!technology?!
The!best!way!to!answer!these!questions!is!first!to!� ������ �������������� ������������������� � ���������network!and!determine!the!benefits!to!your!business!and!to!your!workforce.!
© 2013 IBM Corporation
Innovation@IBM
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Collaboration in 1000’s of communities ~ Innovation
© 2013 IBM Corporation
Innovation@IBM
We often run ‘mini-jams’ using IBM Connections idea-widget to elicit ideas for innovation workshops with customers
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© 2013 IBM Corporation
Innovation@IBM
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Innovation culture – Top down and bottom up
© 2013 IBM Corporation
Expanding our Innovation Eco System - outside the firewall
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© 2013 IBM Corporation
Innovation@IBM
The Watson Ecosystem !is a ground breaking new innovation model to !scale !transformational cognitive computing fast
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© 2013 IBM Corporation
Innovation@IBM
3
Revenue Growth
GoTo Market activities
Strategic insights
IP Acquisitions
Expanded ecosystems
IBMCredibility &
visibility
Infrastructure
Portfolio Gaps
addressed
IBM
VC Community
Expertise
IBM and the Venture Capital Community
“Gets”“Gives”
© 2013 IBM Corporation
Innovation@IBM
We work with venture companies to build our innovation eco-system - and to sense what is going on ‘
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© 2013 IBM Corporation
Innovation@IBM
Case Study:
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The Solution: Advanced power management and Smart Grid solution for enterprises !Development • IBM Innovation Center La Gaude • Cloud enabled • IBM hardware, software integration • Enterprise-ready, SAFE approved • IBM Cognos Analytics on top !Mentoring and Networking • Technical road with IBM IDR experts in Europe and US • Business planning with IBM E&U Industry experts !Sales and Marketing • Marketing material, exhibition in IBM Forum in Kgs. Lyngby and La
Gaude • On-going joint projects with large customers • Joint go-to market in Europe, US and Australia • Part of IBM Smart Grid Solutions portfolio
© 2013 IBM Corporation
Innovation@IBM
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378,000+ (*including Alumni)
39,000+ users, 500+ IBM groups (65% outside the US)
80+ accounts using “IBM” in the name (25% from outside the US) – over 3,000 IBMers on Twitter
200+ IBM channels
75,000+
100,000 IBMers collaborating with 200,000 non-IBMers
166 communities, 200+ blogs, 5000+ profiles
Social Media Outside the IBM Firewall examples ( incl Alumni)
© 2013 IBM Corporation
Innovation@IBM
Innovation Discovery
Explore Curriculum
Innovation Discovery
Define Incubate
Extreme Blue for Clients
FOAK
Strategic Value Creation
360/Collaborative Innov
Software Business Dev
Channels for Development of Cross-Brand Solutions
Innovation Discovery
Focus Customize
Existing IBM Offerings
Clients who need an introduction to Innovation at IBM
Clients that are ready to focus on specific problems and look for innovative opportunities
Innovation Discovery Client Program for mutual benefits
New IBM Offerings
& Major
transformation partnerships
• Academy Studies for Clients
• Virtual Collaboratories
• Project Definition Workshops
• + others
© 2013 IBM Corporation
Innovation@IBM
Ongoing Innovation collaboration with major, strategic customers: Strategic Value Creation Center Approach
Discussions Initiatives Ideas Delivery Themes
© 2013 IBM Corporation
Innovation@IBM
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IBM develops the future of shopping with one of the world’s largest retailers
Infrastructure WLAN Server Content Bus
ComfortShopping
SmartCheck-out
In-store Information
RFID Inventory Management
© 2013 IBM Corporation
Innovation@IBM
§ Promising software programs in research not yet commercialized.
§ Outside companies and developers contribute valuable ideas about bringing them to market.
§ First-cut versions of research technology available for free trial attracting thousands of early adopters, innovators, and entrepreneurs to site.
§ 40% of technologies on the site graduate into IBM products or industry standards.
AlphaWorks- Speeding IBM Emerging Technologies to the outside early-adopter community
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Innovation@IBM
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• IBM Research • Global Innovation Outlook • Collaborative Innovation with IBM • IBM Institute for Business Value • IBM Smarter Planet • First-of-a-Kind Projects • IBM Jams • Technical Exploration Centers • IBM Innovation Centers • IBM Software Labs • IBM Systems & Technology • IBM Design Centers • IBM Benchmark Centers • IBM Executive Briefing Centers • IBM Watson Ecosystem • Innovation Discovery • IBM Global Entrepreneur • IBM Voices (social media agregator)
External web pages
Wider IBM Resources
IBM Research
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!!Anders Quitzau Innovation Executive [email protected] +45 2880 4705 !about.me !! !!
@Anders_Quitzau Anders Quitzau AQuitzau Aquitzau