atmdesk plus setup manual

7/29/2019 ATMdesk Plus Setup Manual

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ATMdesk/Plus

3rd

Party Diagnostic Solution for

NCR 56xx

58xx (Personas),

53xx (Easypoint)

and 66xx (SelfServ) ATMs

Installation and Handling Manual

Version 8.1

2007- 2013 ATMdesk GmbH.


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ATMdesk/Plus Installation and Handling Manual

2007- 2013 ATMdesk GmbH Page 2 of 9

NOTICE

WHILE THE INFORMATION IN THIS PUBLICATION IS BELIEVED TO BE ACCURATE,

ATMDESK MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD

TO THIS MATERIAL INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF TITLE OR

OWNERSHIP, IMPLIED WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS

FOR PARTICULAR PURPOSE OR USE. In no event shall ATMdesk be liable for errors

contained herein or for indirect, incidental, special, consequential, reliance or cover

damages, including loss of profits, revenue, data or use, incurred by any user or any

third party.

This document contains information which is protected by copyright. All Rights

Reserved. No part of this work covered by copyright herein may be reproduced or used

in any form or by any means - graphic, electronic, or mechanical, including

photocopying, recording, taping, or information storage and retrieval systems - without

permission of the copyright owner.

ATMdesk is registered trademark of ATMdesk GmbH.

Other product names mentioned herein are used for identification purposes only

and may be trademarks and/or registered trademarks of their respective companies.

It is the policy of ATMdesk GmbH to improve products as new technology,

components, software, and firmware become available. Therefore delivery, availability

and specifications are subject to change without prior notice.


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Change Sheet

Title: ATMdesk/Plus Installation and Handling Manual

Rev Date Section Description of Change

A 07/06/11 All Initial release

7.5.4 15/04/12 All Editorial changes

7.6 31/05/12 Updated to Software Version 7.6

8 01/12/12 Updated to Software Version 8

8.1 21/02/13 Updated to Software Version 8.1


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Table of Contents

1 Introduction .......................................................................................... 5

1.1 System Requirements ................................................................. 51.2 ATMdesk/Plus Adapter and ATM Device Connection ................. 5

1.3 Key Devices and Authorization.................................................... 6

2 Downloading and Installing the Software ............................................ 7

3 ATMdesk License System ...................................................................... 8

4 Handling Key Devices ............................................................................ 9


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1 IntroductionATMdesk/Plus is a value-added feature to ATMdesk/Field that allows to run

ATMdesk diagnostic on an ATM where PC Core is not working or cannot be booted for

any reason. It also allows to occasionally run ATMdesk/Repair in a workshop.

ATMdesk/Plus is effectively ATMdesk/Repair installed on a desktop or laptop PC

and authorized using your existing ATMdesk/Field licenses and keys.

Please refer to ATMdesk/Repair Installation Manual for details specific to

ATMdesk/Repair usage.

Please refer to ATMdesk/Field Setup and Handling Manualfor details specific to

ATMdesk/Field license system.

1.1 System RequirementsATMdesk/Plus uses ATMdesk/Repair software running on a separate Windows-

based PC or Laptop. Please refer to ATMdesk/Repair Installation Manual for detailed

system requirements.

1.2 ATMdesk/Plus Adapter and ATM Device ConnectionAn ATMdesk/Plus (USB-SDC Adapter) is supplied with ATMdesk/Plus. This adapter

is required to connect PC running ATMdesk/Repair to the ATMs SDC bus.

The PC Running ATMdesk/Repair needs access to the ATMs devices:

For SDC devices, the ATMdesk/Plus Adapter should be attached to ATMs SDCbus; use a free connector on the bus or temporarily disconnect one of ATMs

devices and connect instead.

For Serial devices, connect them directly to PCs COM port(s). Should thereare no COM ports available, use a USB-to-Serial adapter (not supplied).


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For USB devices, connect them directly to PCs USB port(s). Should there arenot enough USB ports, use an external USB hub (not supplied).

Please note that ATMdesk/Plus adapter must be connected to the PC

at all times, even when testing only USB or Serial ATM devices.

Please note that when ATMdesk/Plus adapter is connected

to the ATMs SDC bus, the bus must be disconnected

from ATMs PC Core SSPB adapter.

1.3 Key Devices and AuthorizationATMdesk/Plus requires authorization upon start-up. This is achieved using a Key

Device, which can be one of the following:

Smart Card Key. When prompted, the Smart CardKey should be inserted into PCs Smart Card Reader

(not supplied).

NOTE: Smart Card Reader must be purchased

separately; there is a variety of USB Smart Card

Readers available on the market.

USB Key. When prompted, the Key should beinserted into PCs USB port.NOTE: USB Key cannot be inserted in PCs PS/2 port

even if it is free; PS/2 ports are used exclusively by

Windows Operating System for keyboards and mice.

Please note that unlike running ATMdesk/Field

the Key Device should be inserted into the PC / Laptop

running ATMdesk/Repair, not into ATMs PC Core.


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2 Downloading and Installing the SoftwarePlease follow ATMdesk/Repair Installation Manual to download and install

ATMdesk/Repair software on a PC.

Please note that minimum required version is ATMdesk/Repair 7.5.


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3 ATMdesk License SystemPlease refer to ATMdesk/Field Setup and Handling Manual for detailed

description of ATMdesk/Field license system.


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4 Handling Key DevicesPlease refer to ATMdesk/Field Setup and Handling Manual for detailed

description of ATMdesk Key Device handling.

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