at pchc we care and we deliver”

14
1 OFFICIAL NEWSLETTER Durban and Coastal Mental Health ( DCMH) together with Star- wood Psychiatric Clinic and other relevant stakeholders hosted a march on Mental Illness on the 22nd July 2011. The aim of the march was to create awareness regarding Psychiat- ric illness, The march proceeded from Pandora Street to Univale Grounds in Rydal vale. Theme for the day was :‘ Mental Illness Affects All’. This campaign promoted an understanding about Psychiatric ill- ness and services available to encourage citizens to become aware of the early diagnosis of Psychiatric illness so as to seek treatment and counseling to reduce the burden of Psychiatric ill- ness in South Africa. The march ended up with a rally where professionals raised awareness on the types of Psychiatric illness and entailed a short programme focusing on the rights of people with psychiatric disa- bility. The march was supported by the Metro Police, SAPS, EMRS ser- vices and Ethekwini Municipality’s Parks and gardens Depart- ment. Durban and Coastal Mental Health ( DCMH) and Starwood Psychiatric Clinic would like to send a sincere appreciation to all that participated in the march. FOR MORE INFORMATION CONTACT DURBAN & COASTAL MENTAL HEALTH Tel : 031 207 2717 E-mail : [email protected] Inside this issue: MENTAL HEALTH AWARE- NESS EVENT 1 MEET OUR NEW HR MAN- AGER 2 WOMENS’ DAY EVENT 3 QUALITY ASSURANCE CO- ORDINATOR. 4 FIRST YEAR MEDICAL STU- DENT EXCURSION. 5 DEBT COUNSELLING WORKSHOP 6 UKUQWASHISWA NGABENGEZ- WA EZINDLEBENI 7 HERITAGE DAY 8 ORAL HEALTH AWARENESS EVENT 9 BATHO PELE AWARENESS EVENT 10 PHOTO GALLERY ( BATHO PE- LE ) 11 NEW APPOINTMENT & EDI- TOR’S CORNER. 12 NEW YEAR’S MESSAGE FROM THE (CEO) 13 WORLD A DAY 14 Issue 1, Volume 9 July - December 2011 At PCHC we care and we deliver”

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1

OFFICIAL NEWSLETTER

Durban and Coastal Mental Health ( DCMH) together with Star-wood Psychiatric Clinic and other relevant stakeholders hosted a march on Mental Illness on the 22nd July 2011.

The aim of the march was to create awareness regarding Psychiat-ric illness, The march proceeded from Pandora Street to Univale Grounds in Rydal vale. Theme for the day was :‘ Mental Illness Affects All’.

This campaign promoted an understanding about Psychiatric ill-ness and services available to encourage citizens to become aware of the early diagnosis of Psychiatric illness so as to seek treatment and counseling to reduce the burden of Psychiatric ill-ness in South Africa.

The march ended up with a rally where professionals raised awareness on the types of Psychiatric illness and entailed a short programme focusing on the rights of people with psychiatric disa-bility.

The march was supported by the Metro Police, SAPS, EMRS ser-vices and Ethekwini Municipality’s Parks and gardens Depart-ment. Durban and Coastal Mental Health ( DCMH) and Starwood Psychiatric Clinic would like to send a sincere appreciation to all that participated in the march.

FOR MORE INFORMATION

CONTACT DURBAN & COASTAL

MENTAL HEALTH

Tel : 031 207 2717

E-mail : [email protected]

Inside this issue:

MENTAL HEALTH AWARE-NESS EVENT

1

MEET OUR NEW HR MAN-AGER

2

WOMENS’ DAY EVENT 3

QUALITY ASSURANCE CO-ORDINATOR.

4

FIRST YEAR MEDICAL STU-DENT EXCURSION.

5

DEBT COUNSELLING WORKSHOP

6

UKUQWASHISWA NGABENGEZ-WA EZINDLEBENI

7

HERITAGE DAY 8

ORAL HEALTH AWARENESS EVENT

9

BATHO PELE AWARENESS EVENT

10

PHOTO GALLERY ( BATHO PE-LE )

11

NEW APPOINTMENT & EDI-TOR’S CORNER.

12

NEW YEAR’S MESSAGE FROM THE (CEO)

13

WORLD A DAY 14

Issue 1, Volume 9

July - December 2011

“At PCHC we care and we deliver”

2

◊ Ms. E.T Mkhize started as HR Manager at the Institution on the 01 of October 2011.She is not new in the Public Service as she already has experience in the department of Health. Since her appointment in 1990 she has worked at the following institutions :

◊ KwaZulu Government Department of Finance as an Administration Clerk in February 1990.

◊ She was rank promoted to Senior Administra-tion Clerk in February 1993.

◊ She was transferred to the Department of Health in 1 October 1995 and was translated to Senior Personnel Officer Grade 1.

◊ She was rank promoted until she became Senior Personnel Officer Grade 111 in February 1999.

She was also transferred to St Aidens Regional Hos-pital during its take over from Private Entity to the KwaZulu-Natal Government Department of Health in 2003. I was then transferred on promotion to Lady-smith Hospital to the rank of Chief Human Resource Officer in January 2001. I then moved back to Durban in January 2007 to Inkosi Albert Luthuli Central Hospital to the same level. post.

PRO : What type of people do you associate yourself with?

HR Manager : I like people who are focused in life and also who are motivational. I always ig-nore those trying to discourage me.

PRO : Any words of wisdom for the readers?

HR Manager : “I like TD Jakes when he says,” Increase your capacity to work with different personalities. Don’t associate your-self with a clique. God Almighty will bless you through people you don’t even like”.

PRO : Where was your last employment?

HR Manager : Inkosi Albert Luthuli Central Hospital

PRO : When you leave work what do you get up to?

HR Manager : As a mother I always do domestic work e.g. cleaning, cooking, or else go for shop-ping just to relieve myself from stress after hard work.

PRO : Where do you see yourself in 5 years time?

HR Manager : As a manager of staff, the pres-sure of doing your job grows with every passing day. Ever-changing legislation, motivating your staff, dealing with poor performance, imple-menting legal disciplinary process, employee re-lations, etc. and in the back of your mind, you keep thinking, “am I doing this correctly?”, is this the way to handle this situation?” because you know one mistake, even if it’s unintentional, could potentially cost your Facility hundreds of thousands of rand in legal bills. That’s kind of responsibility a manager faces. In order to be certain in my job, I am looking forward to fur-ther my studies, to keep abreast with knowledge and be able to cope with day to day challenges, provide professional knowledge, expertise and guidance at all levels.

Ms. E.T Mkhize

At PCHC we care and we deliver”

3

hoe nix Community Health Centre celebrated the Women’s Day on the 8th and 09th of August 2011.

The aim of the event was to promote as well as focus on Women’s Health. Women were encouraged to stay motivated and strong despite an increase in women abuse globally.

Constable M. Govender our guest speaker from (SAPS) talked about pros and cons of domestic violence , she took us through the 3 stages of Domes-tic Violence.

• STAGE 1

⇒ Tension stage : This is where all the tension builds up and often the victim knows that eventually some sort of abuse will take place alt-hough you cannot say when.

• STAGE 2

⇒ The Abusive stage :This is where the abuser beats his partner, it can last for minutes or days. The abuse at this stage may be emotional ( shouting or insulting) the victim or physical.

• STAGE 3

⇒ The Honeymoon stage ( which everyone loves) : This stage is where they promise you that it was the last time and it will never happen again. They tend to be very loving , kind, apologetic and make prom-ise that you both know , but he is going to break that promise.

We were also joined by Dr. K. Go vender who talked about Menopause, the different stages and what to look out for during those stages. Sr. Bhengu ( General clinic) talked about the importance of pap smear and breast ex-amination.

OTHER SERVICES OFFERED

Head ,shoulder and neck massage were offered to the women by the staff.

Hand and foot manicure was done.

Gift vouchers were issued to the hair salon

“Women’s health” health education was given by the Health Promoting Team members.

HCT and pap smear services were offered.

The gift packs , manicure, accessories & massage oils were all sponsored by the staff. Meals were also provided to all.

“At PCHC we care and we deliver”

Const. M. Govender ( SAPS)

Dr. K. Govender

4

The buzz word is National Core Standards……………What is NCS??.

It is a uniform means of accessing and measuring the Quality of Health services.

The National Department of Health has developed strategies to improve quality in healthcare in South Africa focusing on the Health Minister’s six priority areas, namely

• Improved Waiting times for patients.

• Facility Cleanliness.

• Improved Patient Safety and Security.

• Infection, Prevention and Control.

• Availability of medicines and blood product.

• Positive caring and staff attitudes.

There are 4 key questions that need to be asked regarding QUALITY?

- Where are we?

- Where are we going?

- How do we get there?

- What is the result of what we do?

“Let us all work together to enhance efficiency and effectiveness through quality care”

Sister Boodhoo

(Quality Coordinator)

From   Quality  

Department. 

“At PCHC we care and we deliver”

Sister Boodhoo

(Quality Co-ordinator )

5

edical students from Uni-versity of Kwazulu Natal

(UKZN) visited our Institution on the 23rd of August 2011, The aim was to explore and familiarize them-selves with their chosen career path. There were 20 students who were partaking in this exercise. Welcom-ing and presentation on the Over-view of the CHC was done by Mrs. T.R Zulu (CEO). Topics presented were as follows :

⇒ Institutional Profile

⇒ Services rendered

⇒ Referral system

⇒ Statistics

⇒ Organizational structure.

After the presentation all students were taken to all the department for excursion.

“Knowledge is Power “

6

On the 24 August 2011our institution was visited by Mrs Roshnie Naidoo from Octogen Company which were advising, supporting, and counseling our staff members on issues of debt problems.

Topics discussed were as follows :

What debt counseling can do for you?

• A new budget will be drawn up for you based on your circumstances.

• Lower payments will be negotiated on your behalf.

• Repayment plan will be referred to a Magis-trate.

Take control of your debt

• You are not alone , 7.4 million consumers are in arrears with debt repayments.

• 12.9 % of credit active consumers have judgments against them.

You can take control of your debt. You have options:

• Consolidate your debt.

• Change your lifestyle to repay your debt.

• Consider Debt Counseling to repay your debt and to avoid judgments.

Mrs. Roshnie Naidoo

Staff were listening attentively

Social Work Department would like to thank everyone who attended the workshop on the day.

For further information contact Octagon

Financial Wellbeing Officer at

Phone 086 111 3967

Or Visit www.octogen.co.za

E-mail [email protected]

Fighting Disease, Fighting Poverty, Giving Hope

Silwa Nezifo, Silwa Nobubha, Sinika Ithemba

7

BERNADETTE ABRAHAMS - SOCIAL AUXILLIARY WORKER

Ngo mhla ka 02 September 2011 Umtholampilo wethu wawuvakashelwe UNatal Blind and Deaf society ukuzoqwashisa umphakathi wethu nga-bantu abangezwa ezidlebeni. uBernadette Abrahams (Auxiliary Social Worker), Zasembo Mkhize (Interpreter) and Nivedita Dayanand (Owusonhlalakahle). beqwashisa nabazali ngezimpawu zokubona ingane enenkinga yokungezwa njengokuthi uma ingane ingakhu-lumi uma ifuna into ikhomba isuke inenkinga yokungezwa nokungakhulumi. Babengena kuzo zonke izindlu zokulinda zeziguli bechaza

• ngokungezwa ezindlebeni, nezinto ezinga-dala ukungezwa,

• izinto okufanele zingenziwa noma zenziwe kubantu abangezwa ezindlebeni.

IZINTO EZINGADALA UKUNGEZWA EZINDLEBENI. • Umsindo omkhulu womsakazo.

• Izipikha zephone ezifakwa ezindlebeni.

• Ukunwaya izindlebe ngama - earbuds. OKUMELE UKWENZE

• Ngaphambi kokuba ukhulume yenza umuntu akubheke ngokuphakamisa isandla usinyaka-zise emaceleni, mthinte ehlombe noma ucime uphinde ukhanyise ilambu.

• Umangabe esekubheke kahle, ungakhulumeli eduze kwakhe shiya ibangana phakathi kwenu (elingango ku 3 kuya kokwe 6 uma ukala ngezinyawo).

• Uma ukhuluma ngezandla qikelela ukuthi ni-yabhekana ngqo.

OKUMELE UNGAKWENZI. • Ungami eduze kakhulu komuntu osayinayo

ngezandla ukuze kuvele lento ayishoyo.

• Ungaphathi izinto ezingenasidingo ngezandla zakho noma ezingasitha ubuso bakho (izinwele mazingezi ebusweni bakho) kungabi bikho okudlayo.

• Ungadluli phakathi kwabantu bekhuluma ngezandla ngaphandle kokucela imvumo kuqala.

• Ungasabi ukubhala phansi, qiniseka ukuthi iphepha lokuphala, ipeni noma ipeni lo-musizi kuseduze nawe.

Qaphela Lokhu : UNGALISEBENZI IGAMA ELITHI “AWUZWA FU-THI UYISILIMA” NGOBA LOKHU KUYAHLAMBA-LAZA.

Kubalulekile ukunakekela izindlebe zethu noma ngabe umdala kangakanani.

8

“At PCHC we care and we deliver”

Phoenix Community Health Centre celebrated Heritage day in different style and ensuring that cultural diversity is promoted.

1. General Clinic Staff 2. Hast department 3. Maternity department 4. ANC department 5. IMCI department

6. Pharmacy department.

1 2

3 4

5 6

9

HOW TO BRUSH YOUR TEETH? • You circulate the toothbrush do not scrub be-

cause it can damage your gums.

• Start brushing from the lower arch to the upper arch.

• Start from back to front from the outer part of your teeth to the inner part.

• Brush your teeth twice a day for at least two minutes.

HOW TO FLOSS? • Use floss to remove germs in between your teeth.

• Do not push the floss move it back and forth teeth. Gently slide it down between your teeth, while be-ing careful not to snap it down on your gums.

• It is better to start with flossing before brushing.

RISKS OF NOT BRUSHING WELL. • Develop bad breath.

• Develop bleeding gums.

• Develop loose teeth.

• Develop plaque.

• Teeth can decay.

• Develop pain.

As we all know that the month of September is the Oral health month, we as Phoenix Community Health Centre engaged ourselves in conducting a talk on the 26 September 2011 in dental department (waiting ar-ea) which was conducted by Mrs. M.G. Cira (Chief Oral Hygienist) from Addington Hospital.

Important topics covered were as follows :

How to brush your Teeth,

Risk of not brushing well and how to floss.

Mrs. M.G. Cira (Chief Oral Hygienist) from Addington Hospital demonstrating the correct way of brushing your teeth.

CONSEQUENCES OF NOT BRUSHING

HEALTHY TEETH

10

Services provided by Staff of Phoenix CHC were as follows :

• Health Education

• HCT– HIV Counseling and Testing.

• MMC - Medical male Cir-cumcision. (Education)

• On site TB screening.

• Eye care screening, testing and referrals.

• Minor Ailments and refer-rals.

• Social work Department- All related problems and referrals.

131 people were seen on that day .We had full support from the other departments and our future plan is to con-duct this event on a monthly basis to reach all the commu-nities that are in need of the-se

Services in and around our catchment area.

Lastly The Senior Manage-ment Team would like to send their gratitude to all the people that contributed to make this day to be a suc-cess.

n the 16 of September 2011 Phoenix Community Health Centre in part-nership with Hosanna Worship Cen-tre celebrated the first Batho Pele

Awareness Event at the church.

The aim of the event was to take Govern-ment services to all different communi-ties and to establish good relations with them.

Following department services they offer :

• Department of Labour

• SASSA

• Phoenix Child &Family Welfare

• Department of Home Affairs

• Department of Agriculture

• Human Rights Council

• Virgin Active

“At PCHC we care and we deliver”

11

“At PCHC we care and we deliver”

12

“At PCHC we care and we deliver”

Dr. N. Vabaza Clinical Manager Medical

E.T Mkhize HR Manager

K. Govender Medical Officer (Grade 1)

E.Y. Dhoodhat Pharmacist ( Grade 1)

P. Pillay Pharmacist ( Grade 1)

S. Basdeo Pharmacist ( Grade 2)

Z. Schlebusch Pharmacist ( Grade 2)

M. Moonsamy Pharmacist ( Grade 2)

P.N.P Pandohe Clinical Nurse Practitioner

N.C Parkies Enrolled Nurse

P.T. Hlophe Lay Counselor

S. Msabala Lay Counselor

J.N Mpofana Lay Counselor

S.A Mthethwa Driver

L.Mzolo Finance Services Officer

B.B Mbatha Records Officer.

Angithathe lelithuba ngibingelela kubo bonke abafundi balengosi.Njengoba sekuqala unyaka omusha ngithe angithathe lelithuba loku-gcizelela kwisihloko semigomo eyisishiyagalom-bili ye BATHO PELE ethi obani abangahlomu-la?.

Njengomnyango kahulumeni kumele sizibekele imigomo yokufinyelelisa nokudlulisela imisebenzi yosizo kulelo nalelo lungu lomphaka-thi. Kufanele kube nezinhlelo eziqavile zokuthu-thukisa izinga lemisebenzi yokusiza labo ababe-cindezelwe,bancishwa amathuba enhlala-kahle,amasiko, nempucuko,

nalabo abancishwa amathuba ngoba bekhu-bazekile ngokwemizimba.

Sikwenza kanjani loko:

• Ngokufaka izinsiza ezitholakala kwisikhungo emabhodini agqamile na-chazayo ngezinto ongazizuza emtholampilo

• Nanokubhekelela izinsiza zabakhubaze-kile ngokwemizimba abazozuza kuzona.

• Ngokudlulisa usizo ngezilimi zonke nokunye nokunye.

Khumbula ukuthi uma sisebenza ngokubambi-sana singaphumelela.

WELCOME

TO

PHOENIX

COMMUNITY

HEALTH

CENTRE

13

 

 

 To all our valued clients, staff and partners

Another year has swi ly passed and this brings us to the brink of a new year ‐ a 

year that will bring significant challenges, to which we will, no doubt, rise above. 

To our loyal customers and partners, a big THANK YOU for contribu ng to our 

success during 2011. We look forward to con nuing and developing our rela onship 

with you in 2012. 

  

Mrs. T.R Zulu

CEO  

 

“At PCHC we care and we deliver”

Fighting Disease, Fighting Poverty, Giving Hope

Silwa Nezifo, Silwa Nobubha, Sinika Ithemba

14

n the 02 of December 2011 Phoenix Community Health Center celebrated World Aids Day at Hast Department.

Mrs. Zulu (CEO) welcomed the guest and briefed those present regarding the purpose of this event. She highlighted the slogan for the day which was “ Hug a person who is HIV posi-tive”.

Theme for the day: ‘ We are re-sponsible– South Africa is taking responsibility’. We were also joined by our guest speaker (Mr. S. Mthethwa from SADF (South African De-fence Force).In his speech, he mentioned the importance of taking your medication as well as practicing safe sex.

He also reinforced the importance of :

• Knowing your status.

• Positive support from the family mem-bers.

• Be honest to your partner.

• Openness of being HIV positive.

He further advised the patients to undergo counseling and testing to know their status.

HAST department would like to send their sin-cere gratitude to all those who participated and contributed to making this event a suc-cess.