asset mgt risk outlook
TRANSCRIPT
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Financial Risk Outlook
Asset Management Sector Digest
2010
Financial Services Author ity
Delivering financial stability
Delivering market confidence
Delivering consumer protection
Delivering a reduction of financial crime
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Financial Services Authority 2010
25 The North Colonnade Canary Wharf London E14 5HS
Telephone: +44 (0)20 7066 1000 Fax: +44 (0)20 7066 1099
Website: www.fsa.gov.uk
All rights reserved
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Assetmanagementsectorleaderintroduction 3
Overviewoftheoperatingenvironmentforassetmanagementfirms 4
Buyersofassetmanagementservices 4Providersofassetmanagementservices 6Deliveryofassetmanagementservices:(i)Funds 6Deliveryofassetmanagementservices:(ii)Operations 7
Priorityrisksfortheassetmanagementsector 8
Controlsoverclientmoneyandassets 8Valuationofassetsinfunds 8AlternativeInvestmentFundManagersDirective(AIFMD) 10Platforms 12
Keymessages 13
Contents
TheFinancialServicesAuthorityinvitescommentsonthisSectorDigest.
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3FinancialRiskOutlook2010
Asset Management Sector Digest
Asset management
sector leaderintroduction
Dan Waters
TheAssetManagementSectorDigestispublishedalongsidetheFinancialRiskOutlook2010(FRO).TheFROsetsoutthemainrisksfacingtheUKfinancialservicesindustry
andthisDigesthighlightsspecificrisksthatimpacttheassetmanagementsector.
Demand for asset management services rose in 2009, most noticeably in the UK retail segment. Investors made
large changes to asset allocation, which tested the product portfolio strategy of many firms. In 2009, asset
managers developed more complex investment strategies and some managers offered these to retail investors
via the UCITS fund format. 2009 highlighted the crucial role systems play in the industry, with fund platforms
accounting for over 50% of retail sales in the UK.1 More generally, rising volumes and additional complexity
exposed weaknesses in key processes and controls, such as the handling of client monies, the valuation of client
assets and the management of liquidity. On the regulatory front, in April 2009 the EU published the draft
Alternative Investment Fund Managers Directive (AIFMD) which proposes fundamental changes to how the
industry operates.
In light of these developments, we would remind firms that they must design, characterise and communicate
products in a manner appropriate for the end client. We also remind firms to ensure they possess the systems,
controls and capital to manage the investment strategies offered to clients. Finally, we urge firms to fully
consider the impact of the AIFMD and to highlight any concerns about its impact on their business with
policy makers.
1 Platformscontinuetogrowandnowholdabout110billioninassetsaccordingtoarecentreportwhichalsoestimatesthatabouthalfofallnew
investmentbusinessisbeingplacedthroughplatforms.Source:Platform Survey,MoneyManagement,February2010.Thereportsurveyed15platforms.
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Asset Management Sector Digest4
Middle EastAsia ex. JapanEmerging MarketsJapanEuropeNorth America0
5
10
15
20
25
30
35
40
45
Source: FSA calculations
Chart 1: Assets held by buyers of asset management services by geographical region (December 2009)
US$bn
Wealthy individuals Occupational pension funds Retail investors Sovereign wealth funds Insurance funds
Overview of the operating environment for asset management firms
Buyers of asset management servicesThe market for asset management services currently operates on a global basis, with buyers able to choose
service providers from across the world. North America remains the largest market for asset management
services (see Chart 1), while the growing wealth of Asia and the Middle East is boosting demand from
wealthy individuals and sovereign wealth funds. Long-term demand for asset management services is driven
by trends in economic growth, savings rates and demographic profiles. Rising savings rates in the UK andNorth America, and continued economic growth in Asia, will increase demand for asset management in
these markets.
Although subject to ongoing debate, the draft AIFMD presently contains restrictions on the ability of
asset managers based outside the European Economic Area (EEA) to market Alternative Investment
Funds (AIFs) to EEA investors. This proposal may exclude some current product providers from the EEA,
reducing investor choice and increasing their costs. In the long term, there is a risk that other countries
may retaliate and exclude EEA-based providers of asset management services from growth markets. In the
medium to long term, unjustified barriers to the international flow of investment capital are damaging to
the development of sustainable economic growth and prosperity.
The occupational pension schemes and retail funds segments in the US and the UK are key players inthe market. In both the US and the UK, the number of defined benefit occupational pension schemes
is declining, as there is a shift towards defined contribution schemes. One major consequence of this
trend is to highlight the importance of systems platforms to support both defined contribution and retail
investment schemes. During 2009 occupational pension funds in the US and the UK continued to diversify
assets and strategies. Pension funds are replacing large holdings of domestic equities often managed
by one or two firms with overseas assets and alternative investment strategies, a move which benefits
smaller, specialist asset management companies.
Tactical switches between different asset classes also have a considerable impact on demand for the services
of individual firms.
Asset
management
is a global
business...
but the
AIFMD may
reduce investor
choice.
Retail demand isgrowing
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Asset Management Sector Digest5
Q4 2009Q3 2009Q2 2009Q1 2009Q4 2008Q3 2008Q2 2008Q1 2008-8,000
-6,000
-4,000
-2,000
0
2,000
4,000
6,000
8,000
10,000
Source: IMA, FSA calculations
Chart 2: Net sales of UK domiciled unit trusts / OEICs by type of asset invested
mn
Equity Bond Money market Balanced OtherProperty
In 2009, investors partially recovered their appetite for financial risk. In the UK, on the back of low
interest rates and changing perceptions of value, retail investors bought record amounts of investment
funds, particularly those offering strategies in bonds and alternative investments (see Chart 2). Net
retail sales reached 25.8 billion in 2009 with purchases of corporate bonds and absolute return funds
amounting to 6 billion and 2.5 billion respectively.2 We are concerned, however, that the promotion of
complex investment strategies to retail investors creates the potential for consumer detriment if the risks
are not adequately understood or are poorly communicated to investors or their advisers. We also expectasset managers to manage liquidity in these funds in a manner consistent with the expectations created
when the funds were marketed to investors, especially if cash inflows reverse in response to changing
economic conditions.
Key messages
Innovationcandevelopnewproductstomeetconsumerschangingneeds.Butinnovationpresents
significantproblemsiftheinherentrisksarenotadequatelyunderstoodbytheproductprovider,or
arenotproperlycommunicatedtoinvestorsandtheiradvisers.Firmsshouldensurethatproducts
aredesignedandcharacterisedappropriately,andtakereasonablestepstoensureinvestorsare
notofferedinappropriateproducts.Firmsmustensuretheytreatcustomersfairlyandthatproduct
communicationsareclear,fairandnotmisleading(especiallywhereintermediariesmakeextensiveuse
ofthesecommunications).
Consumersshouldbeawarethatifaninvestmentfundprovideshigherreturns/yieldsthansimilar
funds,theyshouldexaminethereasonswhy(orasktheiradviser)ashigherreturns/yieldsmay
indicategreaterlevelsofriskthantheyarewillingtoaccept.
Weexpectfirmstomanageredemptionsinamannerconsistentwiththeexpectationscreatedwhen
theymarketedthefundstoinvestors.Investorsinlessliquidinstrumentsneedtounderstandany
lock-inperiodsorlimitsonredemptionrights,aswellastheassociatedvaluatingandpricingissues
thatmayariseinrespectofsuchinvestments.Inmanagingcashinflowsandoutflows,firmsmust
treatallcustomersfairly.
2 IMAInvestmentfundstatistics2009summary.
with
producers
offering
complex
products
creating risksin product design
and liquidity
management.
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Asset Management Sector Digest6
Providers of asset management servicesThe majority of asset management firms saw profits increase in 2009, although the profitability of
individual businesses depended heavily on the performance of the asset classes in which they invested.
The global recovery in markets benefitted most firms, while specialist equity managers and some hedge
funds experienced a particularly sharp rebound. After strong performance from bond markets over the
last two years, specialist managers of bond funds face a more difficult outlook. The private equity sector,
which relies on bank loans to support investments in businesses and IPOs to realise value, had a more
difficult year, as bank lending and the IPO market remained muted.
Merger and Acquisition (M&A) activity within the sector increased during 2009. One noticeable trend
in the UK was the withdrawal of banks from the asset management sector. For example, Barclays sold
Barclays Global Investors (BGI) to Blackrock, and both Royal Bank of Scotland (RBS) and Credit Suisse
sold part of their asset management businesses to Aberdeen Asset Management.
The industry continued to expand the use of derivatives in investment strategies and the complexity
of products offered to investors. The growing complexity of strategies and products based on the use
of derivatives requires firms to have more sophisticated controls over investment risk and operations.
Firms must consider whether complex strategies are appropriate for their clients. There is a risk that firms
pay insufficient attention to these questions as they seek to exploit rising demand for innovative products.
In the UK, asset managers have traditionally been able to develop investment strategies without regulatory
intervention. However in 2009, politicians expressed concern over whether unfettered investment strategies
are in the public interest, with growing concern about the amount of leverage in investment strategies.
Meanwhile, the sale of products to retail investors based on high-risk investment strategies has led to
questions over whether product design and characterisation requires further regulatory intervention.
Key messages
Assetmanagerswhowidentheirrangeofinvestmenttechniquesandinstrumentsneedtohaveadequateexpertise,operatingprocesses,andriskcontrols.
Delivery of asset management services: (i) Funds
Funds and fund structures enable asset managers to deliver their investment strategies to clients. Until
2009, authorities seemed willing to allow institutional investors to negotiate the terms and conditions
governing their funds while regulatory attention focused on the regimes governing funds sold to retail
investors. The Madoff fraud, perpetrated against institutional investors among others, along with growing
concern about the role that offshore funds play in the shadow banking system, has called this policy into
question. The provisions in the AIFMD regarding equivalence requirements on depositaries and the sub-
custodians of assets outside the EU, and particularly in emerging markets, could have material impacts
on the investment strategies offered by asset managers. It may encourage them to consider regulated fund
formats, such as UCITS.
The growing sophistication of investment strategies, combined with the move to adopt regulated fund
formats, has led to considerable growth in UCITS funds. There are now more than 200 hedge funds
complying with UCITS guidelines, with assets of more than $35 billion, according to Hedge Fund
Research.3
The European Commissions work on Packaged Retail Investment products seeks to examine the
effectiveness of regulation of retail investment products across the banking, insurance and fund sectors.
It has a particular focus on the rules around selling processes and pre-contractual consumer disclosures.
Although there are significant differences in the requirements across Europe, we see clear benefits to
consumers of a more uniform approach, and encourage continued engagement by firms on these proposals.
3 UCITS III Hedge Fund Offerings proliferate as new industry model gains traction,HedgeFundResearch,February2010.
There has been
recovery in
profits at asset
managers
and increased
M&A activity.
The wider use
of complexstrategies
and growth
of their use in
UCITS funds
...compound
risks on product
design and
characterisation.
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Key messages
Weareconcernedthatinsomecases,assetmanagersarerelyingontheclassificationofafundasa
UCITSfundtojustifyitspromotiontoretailinvestorsratherthanensuringtheinvestmentstrategyis
appropriateforthetargetcustomer,andremindfirmsoftheirobligationsunderUCITSIII.
Delivery of asset management services: (ii) Operations
Complex operating systems provide the backbone of the asset management industry and it is encouraging
to see the UK industrys systems appeared to operate well during the crisis. Ensuring systems and controls
operate effectively remains a key priority for the FSA and we have identified a number of areas where
systems may be less effective than we wish them to be.
Platforms represent a major interface between retail investors and the asset management industry, with
around 110 billion invested through platforms. The Retail Distribution Review (RDR) proposals may
have a significant effect on the sale and distribution of funds and investment products. Some platformsmay find reaching or sustaining profitability challenging, particularly as they require substantial investment
to meet rising standards of service.
We are concerned that some systems and procedures to control the holding of client money and assets fall
short of our requirements.
The systems and procedures used to value client assets perform a critical role in areas such as the
calculation of performance, the setting of prices at which investors transact, and the calculation of asset
managers fees. We are concerned that some valuations may be unreliable.
Operating
systems are
crucial.
There is increased
reliance on
platforms.
Controls over
client money and
assets
and fund
valuations are
also a concern.
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Priority risks for the asset management sectorWe have identified four key risks that the asset management sector poses to the FSAs statutory objectives.
Controls over client money and assetsWe consider the protection of client money and assets to be fundamental in sustaining consumer
confidence, and have set out detailed rules in the Client Assets Sourcebook (CASS). This means ensuring
that clients money and assets are safe, and remain safe even if a firm, such as an asset manager, becomes
insolvent. We are concerned that some firms controls over client money and assets do not always achieve
the appropriate level of protection. Failure to comply with the basic requirements of CASS may result in
clients losing money through fraud or because their assets become co-mingled with firms assets.
Systems integration projects following mergers and general system upgrades can create a higher risk of
firms breaching CASS. For investment firms, we are concerned that some firms do not have accurate
records of client cash holdings. Controls over segregated accounts appear to be insufficient in some firms,
and inappropriate claims over client money may be made. This is a particular problem in firms that engage
in contingent liability transactions (for example, contracts for difference and spread-betting).
Key messages
Theprotectionofclientassetsisvitaltosustainingconfidenceininvestmentfirms.Weareconcerned
thatsomefirmscontrolsoverclientmoneyandassetsdonotalwaysachievetheappropriatelevelof
protection.Firmsmustbeabletodemonstratethattheyunderstandandareincompliancewiththeir
obligationsregardingtheprotectionofclientmoneyandassets.
Valuation of assets in funds
Under the Collective Investment Schemes Sourcebook (COLL), asset managers are responsible for
producing fair and accurate valuations for authorised funds, a responsibility they sometimes delegate tofund administrators. For unauthorised funds, responsibility for valuations is a matter of agreement between
investors and the asset manager, with responsibility often allocated to the fund administrator.
The approach to valuing assets in a fund impacts the investment performance calculation, the setting of
prices at which investors buy and sell units in funds, and the fees of the asset management firms. We view
robust and reliable valuation of assets as an essential part of the management of clients portfolios and
collective investment schemes. Failure to value assets correctly could result in litigation or reputational
damage to firms and reduce consumer confidence in asset management products.
We continue to emphasise the need for robust controls over the valuation process, especially relating
to illiquid and complex instruments. Instances of illiquidity in the underlying market and an absence
of reliable prices have made valuing fixed income instruments and property investments more difficult.Valuation has also been difficult where there has been disparity in the valuation methodologies for
distressed assets.
The protection of
client assets is
vital
and some
firms do not
meet CASS
requirements.
Continued
concerns overvaluations
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Asset Management Sector Digest9
Box1:Rangeofpricingincorporatebondsinearly2009In 2009, Investitperformed a valuation experiment on corporate bonds. They found that around half
the prices for the same bonds given by various valuation services differed by more than 7%. A small
minority differed by over 100%. Investitconcluded that had this been a fund, the difference between
the maximum and minimum unit price could have been around 10%.
1059891847770635649423528211470
0
1
2
3
4
5
6
7
8
9
Source: Investit
Chart 3: Distribution of percentage difference between maximum and minimum bid prices for a sample of bonds
% difference
frequency
Those responsible for valuing assets should have adequate expertise to take a view on the fairness and
accuracy of all valuations, including conducting sense checks and challenging any valuations that do
not seem reasonable. Robust governance should exist over the systems and controls used to produce
valuations, and there should be procedures to compensate investors if inaccurate valuations occur.
Key messages
Wecontinuetoemphasisetheneedforrobustcontrolsoverthevaluationprocess,especially
relatingtolessliquidandcomplexinstruments.Firms(andtheirthird-partyadministrators)should
haveadequateexpertisetotakeaviewonthevaluations,includingbeingabletosensecheckand
ultimatelyqueryorchallengeanyvaluationstheyreceivethatdonotseemreasonable.Theyshould
alsoensuresystemsareinplacetoprotectandcompensateinvestorsifanyinaccuratevaluation
occurs.
raises the
importance of
governance and
systems and
controls for fund
valuations.
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Alternative Investment Fund Managers Directive (AIFMD)The EU regulatory landscape for the alternative investment fund management sector will be the subject of
considerable change over the next few years. The proposed AIFMD is one of a package of measures put
forward by the European Commission in response to the crisis.
As originally proposed by the European Commission, the AIFMD would significantly restrict the ability of
EU-based fund managers to invest outside the EU by way of delegating portfolio management to non-EU
fund managers. The provisions in respect of leverage limits and the liability and equivalence requirements
on depositaries and the sub-custodians outside the EU, and particularly in emerging markets, could have
a material impact on asset managers investment strategies, or encourage them to consider other fund
vehicles such as UCITS. Furthermore, in more recent EU Council drafts of the Directive, restrictions
on activities which can be performed by fund managers in addition to managing alternative investment
funds could drive changes to business and operating models and could create significant barriers to entry,
particularly for smaller firms.
The FSA already regulates the vast majority of fund managers captured by the AIFMD and sees benefits
from harmonising the regulatory framework across the EEA. We have, for instance, long thought that a
pan-European regime for private placement was desirable to replace the current regulation across the EU
which is complex and inefficient, and acts as barrier to entry in many countries. The Turner Review also
acknowledged that supervisors would benefit from a harmonised framework for the collection and sharing
of systemically important information.
Since the beginning of May 2009, the AIFMD has been subject to negotiation in the EU Council and
the EU Parliament under the Co-decision Procedure. Throughout, the FSA has argued for a number of
improvements to the original draft Directive. These have included introducing greater differentiation in the
provisions to reflect the different types of fund management caught by the proposals and better address
regulatory concerns.
The independent impact assessment conducted by Charles River Associates4 on behalf of the FSA
concluded that the draft Directive would result in higher costs to investors and more limited choice.
Should the industry view the regulatory framework imposed by the Directive as disproportionate, any
resulting migration of AIFMs outside the EU would weaken the ability of supervisors to collect and share
systemically important information. The flight of large parts of the industry outside the EU would leave
markets exposed to the risks targeted by the AIFMD but without any ability to control them.
It is therefore important that, through the Co-decision Procedure, changes are made to the initial
proposal to deliver the Commissions original investor protection and financial stability objectives in a
proportionate manner. Practitioners and investors continue to have an important role to play in engaging
with policy makers to ensure that the Directive delivers the right outcomes for investors and for the wider
financial system.
4 Impact of the proposed AIFM directive across Europe,CharlesRiverAssociates,October2009.
The AIFMD
will have a
considerable
impact
potentially
limiting investor
returns and
choice.
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Asset Management Sector Digest11
Box2:ResearchontheimpactoftheproposedAIFMDacrossEuropeThe FSA commissioned a piece of independent research by Charles River Associates to assess the
possible impact of the draft AIFMD. The results of this research were published in October 2009.4
The alternative investment funds (AIF) sector (which as defined by the Directive covers most non-
UCITS funds) is heterogeneous. It invests in a broad range of financial instruments and assets,
and employs different investment strategies to provide investors with tailored risk and return
characteristics. The different business models adopted by the sector present different regulatory
challenges and, although the Directive attempts to address particular concerns arising from some
types of AIF, the adoption of a one size fits all approach by the Directive is disproportionate.
Table1:SummaryofestimatedcostsoftheAIFMDacrossEurope
Hedge fundsPrivateequity
Venturecapital
Real estateInvestment
Trusts
One-off costs Disclosuretoinvestors 0.3 0.0 0.0
Delegationrestructuring 8.25 8.25 8.25
Relocating/re-domiciling 39.9 19.7 19.7 0.9
Legalstructures 14.1 14.1 14.1 14.1 63.5
Total one-off costs (bp) 62.5 42.1 33.8 23.2 63.5
Total one-off costs (mn) 1404 756 45 451 543
Ongoing costs
Disclosuretoinvestors 0.1 0.0 0.0
Disclosurereportfoliocompanies 0.0 2.9 3.7 0.0 0.0
Delegation 0.2 0.2 0.2
Valuator 0.9 4.3 9.2
Capital 1.5 1.9
Depositary 5 10
Total one-off costs (bp) 1 14 25 0.2
Total one-off costs (mn) 27 248 33 3
Source:CharlesRiverAssociates
The research concluded that the AIFMD will have significant impacts in terms of reduced investor
choice and substantial compliance costs for the AIFM industry. Some of these costs, resulting fromboth direct costs and opportunity costs, will be passed onto investors resulting in lower net returns.
If adopted in its original form, the Directive will cause a fundamental re-organisation of the business
model of EEA based AIFMs, with significant one-off costs arising from changes of domicile and legal
structure.
Key messages
TheAIFMDislikelytohaveasignificantimpactontheglobalalternativeassetmanagementindustry
andaffiliatedserviceproviders.Continuedengagementbetweenpractitioners,investorsandpolicy
makerswillbeimportanttoensurethatregulatorychangesareappropriate,proportionateandmost
importantlydelivertherightoutcomesforinvestorsandforthewiderfinancialsystem.
4 Impact of the proposed AIFM directive across Europe,CharlesRiverAssociates,October2009.
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PlatformsIntermediaries remain the main channel for retail distribution of investment funds, delivering 85% of all
gross retail sales in 2008 according to the IMA.6 Intermediaries increasingly rely on platforms which offer
access to a wide range of funds, tax wrappers and various administrative services.
The use of platforms with different business models may create uncertainty over the relationship between
advisers, platforms and product providers. Problem areas include uncertainty over the nature of the
responsibilities owed by platforms to consumers, the inability of a number of platforms to support
re-registration of investments and the failure of many platforms to disclose all relevant charges adequately
to advisers and retail consumers.
Some platforms are not profitable on a standalone basis. There is a risk of consumer detriment in the event
of failures or poorly executed consolidation in the industry. Capital funding considerations are important
for these firms since they are system intensive and expensive to set up and maintain. The wind down of a
platform operation may be costly and time consuming, and Pillar 1 capital requirements (or equivalent)
may not be sufficient to cover these costs.
The increasing volume and concentration of customer assets and transactions on platforms makes the
integrity and effectiveness of their systems particularly important. The reconciliation of assets held under
custody is a key control to ensure that the client assets are properly accounted for, particularly within bulk
nominee or similar structures. Challenges in performing timely and accurate reconciliations would make it
impossible for firms that perform custody functions for their clients to run their business adequately.
Key messages
Platformsofferingbroadmarketaccesstoawiderrangeoffunds,taxwrappersandvarious
administrativeservicesarebecomingmorefrequentlyused,andfirmsofferingplatformsoperatea
rangeofdifferentbusinessmodelswithvaryingdegreesofmaturity.Firmsofferingplatformservices
shouldensurethatthesebusinessunitsareadequatelycapitalisedfortherisksthattheypose,includingthecostsofwindingdownoperations.Theymustensurethatclientmoneyandassetsare
protectedatallstageswhiletransactionsareprocessedthroughtheplatform.
6 Asset Management in the UK,IMAAnnualSurvey,2008.
Platforms are
used more
frequently
and should
be adequately
capitalised
while also
ensuring client
assets are
protected.
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Key messages
Controls over client money and assets:Theprotectionofclientassetsisvitaltosustainingconfidenceininvestment
firms.Weareconcernedthatsomefirmscontrolsoverclientmoneyandassetsdonotalwaysachievetheappropriatelevelofprotection.Firmsmustbeabletodemonstratethattheyunderstandandareincompliancewiththeirobligations
regardingtheprotectionofclientmoneyandassets.
Valuation of assets in funds:Wecontinuetoemphasisetheneedforrobustcontrolsoverthevaluationprocess,
especiallyrelatingtolessliquidandcomplexinstruments.Firms(andtheirthird-partyadministrators)shouldhave
adequateexpertisetotakeaviewonthevaluations,includingbeingabletosensecheckandultimatelyqueryor
challengeanyvaluationstheyreceivethatdonotseemreasonable.Theyshouldalsoensuresystemsareinplaceto
protectandcompensateinvestorsifanyinaccuratevaluationoccurs.
Alternative Investment Fund Managers Directive:theAIFMDislikelytohaveasignificantimpactontheglobal
alternativeassetmanagementindustryandaffiliatedserviceproviders.Continuedengagementbetweenpractitioners,
investorsandpolicymakerswillbeimportanttoensurethatregulatorychangesareappropriate,proportionateandmostimportantlydelivertherightoutcomesforinvestorsandforthewiderfinancialsystem.
Platforms:offeringbroadmarketaccesstoawiderrangeoffunds,taxwrappersandvariousadministrativeservicesare
becomingmorefrequentlyused,andfirmsofferingplatformsoperatearangeofdifferentbusinessmodelswithvarying
degreesofmaturity.Firmsofferingplatformservicesshouldensurethatthesebusinessunitsareadequatelycapitalised
fortherisksthattheypose,includingthecostsofwindingdownoperations.Theymustensurethatclientmoneyand
assetsareprotectedatallstageswhiletransactionsareprocessedthroughtheplatform.
Investment product design and characterisation:Innovationcandevelopnewproductstomeetconsumerschanging
needs.Butinnovationpresentssignificantproblemsiftheinherentrisksarenotadequatelyunderstoodbytheproduct
providerorarenotproperlycommunicatedtoinvestorsandtheiradvisers.Firmsshouldensurethatproductsare
designedandcharacterisedappropriately,andtakereasonablestepstoensureinvestorsarenotofferedinappropriate
products.Firmsmustensuretheytreatcustomersfairlyandthatproductcommunicationsareclear,fairandnot
misleading(especiallywhereintermediariesmakeextensiveuseofthesecommunications).
Consumers:shouldbeawarethatifaninvestmentfundprovideshigherreturns/yieldsthansimilarfunds,theyshould
examinethereasonswhy(orasktheiradviser)ashigherreturns/yieldsmayindicategreaterlevelsofriskthantheyare
willingtoaccept.
Fund liquidity:Weexpectfirmstomanageredemptionsinamannerconsistentwiththeexpectationscreatedwhenthey
marketedthefundstoinvestors.Investorsinlessliquidinstrumentsneedtounderstandanylock-inperiodsorlimitson
redemptionrights,aswellastheassociatedvaluationandpricingissuesthatmayariseinrespectofsuchinvestments.
Inmanagingcashinflowsandoutflows,firmsmusttreatallcustomersfairly.
Asset managers capacity to manage complex investment strategies:Assetmanagerswhowidentheirrangeof
investmenttechniquesandinstrumentsneedtohaveadequateexpertise,operatingprocesses,andriskcontrols.
Growth in UCITS funds:Weareconcernedthatinsomecases,assetmanagersarerelyingontheclassificationofafund
asaUCITSfundtojustifyitspromotiontoretailinvestorsratherthanensuringtheinvestmentstrategyisappropriate
forthetargetconsumer,andremindfirmsoftheirobligationsunderUCITSIII.
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The Financial Services Authority
25 The North Colonnade Canary Wharf London E14 5HS
Telephone: +44 (0)20 7066 1000 Fax: +44 (0)20 7066 1099
Website: www.fsa.gov.uk
Registered as a Limited Company in England and Wales No. 1920623. Registered Office as above.
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