assessment planning and execution in system development ...€¦ · assessment planning and...
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intacsTM
Herderstr. 7
D-51147 Cologne
Germany
www.intacs.info
Assessment Planning and Execution
in System Development Projects
intacs™ Gate4SPICE Event, 12.01.2017 Hamburg
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 2 Assessment Planning and Execution in
System Development Projects
Agenda
09:30 – 09:45 Welcome and Introduction
09:45 – 10:45 Presentation of the workshop topics
André Zeh / Volker Lehmann: Criteria for assessment schedules
Bernhard Sechser: Information needs as input for the assessment
schedule and the assessment plan: Do we need a standard template?
10:45 – 11:00 Explanation of the working group tasks
11:00 – 12:30 Working groups (part 1)
12:30 – 13:30 Lunch break
13:30 – 14:30 Working groups (part 2)
14:30 – 16:00 Presentation and discussion of working group results
16:00 – 16:30 Closure and Outlook
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 3 Assessment Planning and Execution in
System Development Projects
Working Group “Assessor Support“
Objectives:
Offering “added value” to assessors and
promoting a strong and growing SPICE Community in each domain
Supporting assessors in performing assessments (and other tasks)
Supporting communication
Continue Gate4SPICE Operation and other qualification events
Support of other Assessor Interest Groups
Close cooperation with Working Group “Internationalization“,
preparation of an extensive “How-To Perform Events” - paper
Supporting experience exchange between assessors
With meetings and presentation of results on intacs™ Gate4SPICE
page
Planned for the future: assessor knowledge base and guidelines
(WIKI based)
page 3
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 4 Assessment Planning and Execution in
System Development Projects
Working Group “Assessor Support“
Planned Events 2017
Gate4SPICE Workshop (Topic still in discussion)
Ms. Rüth (Leopold Kostal GmbH & Co. KG), March 7th, 2017 in Lüdenscheid
page 4
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 5 Assessment Planning and Execution in
System Development Projects
Working Group “Assessor Support“
Possible Events
Gate4SPICE Workshop “How to comprehend Capability Level 3”
What is a standard process?
Is it possible to perform Level 3 assessments only for one project?
What duration is required for a Level 3 assessment?
Gate4SPICE Workshop “Introduction to TestSPICE“
TestSPICE stands for analysis and improvement of test processes
Basic ideas and advantages are presented
Gate4SPICE Workshop “Smart Solutions with ASPICE“
How to apply the requirements of ASPICE in an efficient way to different
project types (small/large, new/legacy)?
Gate4SPICE Workshop “Model Based Development“
page 5
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 6 Assessment Planning and Execution in
System Development Projects
Working Group “Assessor Support“
Contact:
André Zeh (Working Group Lead)
To all:
Please think about hosting an event
Please propose interesting
Gate4SPICE topics to advance
the knowledge of the
SPICE community
page 6
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 7 Assessment Planning and Execution in
System Development Projects
Motivation for this event
Projects are getting more and more complex, including not only „simple“
software, but also electronics hardware, mechanics and other disciplines.
For all these disciplines at least the management and supporting
processes must be evaluated, but typically there is no unique way of
doing.
Also in the software part very often different teams are working on the
defined software components – e.g. a platform team, an application team,
a configuration team – but it is not assured that all are using the same
processes and tools.
How to define a good, efficient and fair assessment schedule for such a
heterogeneous constellation?
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 8 Assessment Planning and Execution in
System Development Projects
Agenda
09:30 – 09:45 Welcome and Introduction
09:45 – 10:45 Presentation of the workshop topics
André Zeh / Volker Lehmann: Criteria for assessment schedules
Bernhard Sechser: Information needs as input for the assessment
schedule and the assessment plan: Do we need a standard template?
10:45 – 11:00 Explanation of the working group tasks
11:00 – 12:30 Working groups (part 1)
12:30 – 13:30 Lunch break
13:30 – 14:30 Working groups (part 2)
14:30 – 16:00 Presentation and discussion of working group results
16:00 – 16:30 Closure and Outlook
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 9 Assessment Planning and Execution in
System Development Projects
Folie 9
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 10 Assessment Planning and Execution in
System Development Projects
ISO/IEC 33002:2015:
A plan for the assessment shall be developed and documented,
including at a minimum:
…
activities to be performed in performing the assessment;
resources and schedule assigned to these activities;
…
Automotive SPICE®
says NOTHING at all!
What do the standards say?
Rules of
thumb
necessary
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 11 Assessment Planning and Execution in
System Development Projects
One (of several) reasons for HIS scope selection was to allow
performance of assessments up to level 2 within one week.
What does the experience say?
Is this still
valid for
current
projects?
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 12 Assessment Planning and Execution in
System Development Projects
Assessment schedule relevant aspects
Assessment
Scope
(Processes
+ Level)
Project
organization
(depart-
ments,
suppliers)
Technical
project
setup,
technologies
Local
constraints
(language,
culture)
Experience
of assessors
with
assessed
company
Interview
time
limitations
Access to
team
members
(on-site,
phone, time)
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onta
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ictly p
rohib
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onsent.
Any b
reach s
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e in
frin
gin
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art
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em
edie
s.
intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 13 Assessment Planning and Execution in
System Development Projects
Assessment schedule relevant aspects
Assessment
Scope
(Processes
+ Level)
Project
organization
(depart-
ments,
suppliers)
Technical
project
setup,
technologies
Local
constraints
(language,
culture)
Access to
team
members
(on-site,
phone)
Experience
of assessors
with
assessed
company
Interview
time
limitations
Some
investigation
BEFORE
interview session
necessary!
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 14 Assessment Planning and Execution in
System Development Projects
How to define the assessment scope
Project
organization
(depart-
ments,
suppliers)
Technical
project
setup,
technologies
Assess more than 1 process
instances as necessary, e.g.
• MAN.3 (SYS) + MAN.3 (SW)
• SUP.1 (SYS) + SUP.1 (SW)
• ENG.6 (C) + ENG.6 (Auto Coded)
• ACQ.4 per supplier class
Assessment
Scope
(Processes
+ Level)
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 15 Assessment Planning and Execution in
System Development Projects
ENG.X
Significant different development approaches for different sub systems
Usage of different tools or methods
SUP.9/10
Different change / error management process for System / SW / HW /
ME, often with different tools
SUP.1
Spread organizational responsibility
MAN.X
Spread organizational responsibility
Different tool setup
Different knowledge / background
Significant different planning detail
Typical reasons for assessing multiple process
instances
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 16 Assessment Planning and Execution in
System Development Projects
Influence of Capability Levels on assessment schedule
Usually, a standard time slot is used for planning interviews
Which consequences do different CLs have on interviews?
Available time slot Process activities on CL 1
Process management on CL 2
Standard Process on CL 3
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 17 Assessment Planning and Execution in
System Development Projects
Additional activities according to CL 3 are needed
When to perform which interview?
Influence of Capability Levels on assessment schedule
Process activities on CL 1
Process management on CL 2
Standard Process on CL 3
Process interview
Additional time per
interview
separate process
timeslot vs.
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 18 Assessment Planning and Execution in
System Development Projects
How to define the assessment scope How to define the assessment scope
Agreed
Assessment
schedule
Consider
constraints
Agreed
Assessment scope
Initial assessment
scope (proposal by
sponsor)
Investigate
project
organization +
setup
Identify multiple
process
instances
Include ENG.1
(or extend
ENG.2)
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 19 Assessment Planning and Execution in
System Development Projects
How to define the assessment scope
Agreed
Assessment
schedule
Consider
constraints
Agreed
Assessment scope
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 20 Assessment Planning and Execution in
System Development Projects
How to derive the assessment schedule
Assessment
Scope
(Processes
+ Level)
Project
organization
(depart-
ments,
suppliers)
Technical
project
setup,
technologies
Local
constraints
(language,
culture)
Access to
team
members
(on-site,
phone, time)
Experience
of assessors
with
assessed
company
Interview
time
limitations
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tacs
TM.
All
rig
hts
reserv
ed.
Th
e c
opyin
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trib
utio
n o
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clo
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the c
onfid
entia
l and
pro
prie
tary
in
form
atio
n c
onta
ined in
this
docum
ent is
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ictly p
rohib
ited w
ithout
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ritt
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onsent.
Any b
reach s
hall
subje
ct th
e in
frin
gin
g p
art
y t
o r
em
edie
s.
intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 21 Assessment Planning and Execution in
System Development Projects
How to derive the assessment schedule
Assessment
Scope
(Processes
+ Level)
Project
organization
(depart-
ments,
suppliers)
Technical
project
setup,
technologies
Access to
team
members
(on-site,
phone, time)
Experience
of assessors
with
assessed
company
Agreed
Assessment
schedule
Agreed
Assessment scope Consider
constraints
??
?
??
?
??
?
Local
constraints
(language,
culture)
Interview
time
limitations
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 22 Assessment Planning and Execution in
System Development Projects
Local constraints (language, culture)
Access to team members (on-site, phone, time, availability)
Experience of assessors with assessed company
Interview time limitations
Constraints to be considered for assessment schedule
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 23 Assessment Planning and Execution in
System Development Projects
Agenda
09:30 – 09:45 Welcome and Introduction
09:45 – 10:45 Presentation of the workshop topics
André Zeh / Volker Lehmann: Criteria for assessment schedules
Bernhard Sechser: Information needs as input for the assessment
schedule and the assessment plan: Do we need a standard template?
10:45 – 11:00 Explanation of the working group tasks
11:00 – 12:30 Working groups (part 1)
12:30 – 13:30 Lunch break
13:30 – 14:30 Working groups (part 2)
14:30 – 16:00 Presentation and discussion of working group results
16:00 – 16:30 Closure and Outlook
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 24 Assessment Planning and Execution in
System Development Projects
Typical topics and their influence on assessment
planning (1)
Assessment sponsor (external, internal, …)
Assessment purpose (process understanding, supplier selection, process
improvement and progress, prove maturity to customers, …)
Assessment types (A-D, independency, involved bodies, …)
Assessment classes (1-3, influence on process instances, …)
Assessment model (ASPICE v2.5 & v3.0, other domains, …)
Assessment scope (organizational units, application domain, involved &
excluded projects, key characteristics, selected processes, process
instances, target capability profile, …)
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 25 Assessment Planning and Execution in
System Development Projects
Typical topics and their influence on assessment
planning (2)
Constraints & risks (quantity and type of objective evidence, availability of
resources, time, language, remote or local, confidentiality, ownership of
results, changes to assessment team/interviewees/purpose/scope,…)
Assessment team (roles, qualification, mini-teams, how many assessors?)
Conformance clarification (by whom?)
Additional information (Specific data/metrics, assessment effort, non-
model related findings, customer specific model demands, …)
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 26 Assessment Planning and Execution in
System Development Projects
Which kind of template is necessary and useful?
Name Address
Company ToDo
Location ToDo
Department ToDo
Application Domain
Date ToDo
Project Name ToDo Project description (including key
characteristics, i.e. complexity,criticality)
Project start
Planned project end
Number of staff in project
Number of software engineers in project
Assessment Language
Report Language
Report Form (i.e. Word, PPT, short, long)
Suppliers Company / Dept. Address / Phone / e-mail Topic / Subsystem
Supplier 1
Supplier 2
Supplier 3
Supplier 4
Assessment Purpose
Motivation of the Assessment Sponsor
Assessment Approach
Assessment Roles Name Company e-mail Phone
Assessment Sponsor
Assessment Coordinator
Competent Assessor
Assessor 2
Assessor 3
Assessor 4
Assessment Scope
Process Assessment Model
Process Reference Model
Scope
Process Level
Interview partner
Process Roles Interview partner 1 Interview partner 2 Interview partner 3
Assessment Constraints
NDA will apply.
The assessment output will be owned by the Assessment Sponsor. Confidentiality
Owner of Assessment output
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 27 Assessment Planning and Execution in
System Development Projects
Which kind of template is necessary and useful?
Agenda Day Start End Room Assessors Management Project Team Roles
Assessor Briefing
Kickoff Meeting
Interviews by Process Area
Sponsor Meeting
Assessor Briefing
Team Feedback
Report Preparation
Assessor Briefing
Result Presentation
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 28 Assessment Planning and Execution in
System Development Projects
Which kind of template is necessary and useful?
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 29 Assessment Planning and Execution in
System Development Projects
Agenda
09:30 – 09:45 Welcome and Introduction
09:45 – 10:45 Presentation of the workshop topics
André Zeh / Volker Lehmann: Criteria for assessment schedules
Bernhard Sechser: Information needs as input for the assessment
schedule and the assessment plan: Do we need a standard template?
10:45 – 11:00 Explanation of the working group tasks
11:00 – 12:30 Working groups (part 1)
12:30 – 13:30 Lunch break
13:30 – 14:30 Working groups (part 2)
14:30 – 16:00 Presentation and discussion of working group results
16:00 – 16:30 Closure and Outlook
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 30 Assessment Planning and Execution in
System Development Projects
Working Group 1: Assessment scope and needed input
Find more reasons for assessing multiple process instances.
Find reasons for avoiding multiple process instances.
Describe approaches to find out relevant process instances during
assessment planning phase.
Provide needed input for assessment planning.
Provide template for assessment planning.
Working Group 2: Assessment schedule
Extend list of constraints to be considered when defining interview
times.
Provide rules of thumb for interview times depending on criteria.
Provide additional activities for higher level assessments
Workshop tasks
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intacs™ Gate4SPICE Event, 12.01.2017 Hamburg page 31 Assessment Planning and Execution in
System Development Projects
Agenda
09:30 – 09:45 Welcome and Introduction
09:45 – 10:45 Presentation of the workshop topics
André Zeh / Volker Lehmann: Criteria for assessment schedules
Bernhard Sechser: Information needs as input for the assessment
schedule and the assessment plan: Do we need a standard template?
10:45 – 11:00 Explanation of the working group tasks
11:00 – 12:30 Working groups (part 1)
12:30 – 13:30 Lunch break
13:30 – 14:30 Working groups (part 2)
14:30 – 16:00 Presentation and discussion of working group results
16:00 – 16:30 Closure and Outlook
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