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“ “ Ask a Question” Ask a Question” Right Now Web Right Now Web Brief Brief 1

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Page 1: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

““Ask a Question”Ask a Question”

Right Now WebRight Now WebBriefBrief

1

Page 2: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

2

Training Objectives

At the conclusion of this training, you will be able to:

• Understand how to navigate through the GI Bill Website

• Submit a question through the Right Now Web portal

• Search previously asked questions• Submit Academic Probation reports on RNW• Assist students in setting up their own

account• EBenefits and VONAPP Overview

Page 3: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

3

Overview

Topics to be covered:

• GI Bill Website

• Ask a Question Portal

• Ebenefits/VONAPP

• Questions

Page 4: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

4

OverviewGI Bill Website

Your Information Center

Page 5: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

5

School Resources

Page 6: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

6

Online School Official Training

Page 7: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

7

SCO Handbook

Page 8: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

8

Submit a Question

Page 9: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

9

Submit a Question

•Search all Answers

•Sign up

•Log In

Page 10: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

10

Submit a Question

•Search all Answers

•Non Punitive grade

Page 11: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

11

Submit a Question

•Search all Answers

Page 12: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

12

Sign Up

Page 13: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

13

Create Account

Page 14: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

14

Log In

Page 15: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

15

Asking a Question

•Never put personal information in subject line

•Names and SSN can be put in body of message

•You should only be asking about:

• Tuition and fee payments

•Debts

•Eligibility

•How to stuff

•Not student stipends

•Hardship

Page 16: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

16

Submit

•Email confirmation when submitted and when answered

•Reference Number

•Your Account Tab to update

Page 17: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

17

Your Account

Page 18: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

18

VONAPPVeterans On-Line Application

Page 19: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

19

VA Payments

Page 20: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

20

Education Enrollment Status

Page 21: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

21

Certified Periods

Page 22: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

22

VONAPP

Page 23: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

23

Form Selection

Page 24: “Ask a Question” Right Now Web Brief 1. 2 Training Objectives At the conclusion of this training, you will be able to: Understand how to navigate through

24

Questions

VONAPP


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