asia pacific service maintenance agreement
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Asia Pacific Service Maintenance Agreement. Maintenance Agreement Understanding the Value Emerson Network Power Advantage Basic, Essential, Preferred Contracts. Maintenance Agreement Overview. Preventive Maintenance For maximizing systems reliability and performance Service MA - PowerPoint PPT PresentationTRANSCRIPT
Asia Pacific
Service Maintenance Agreement
Maintenance Agreement
Understanding the Value
Emerson Network Power Advantage
Basic, Essential, Preferred Contracts
3
Maintenance Agreement
Overview
Preventive Maintenance For maximizing systems reliability and performance
Service MA For complete confidence and peace of mind
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Business continuity is critical for the organization Businesses nowadays rely heavily on IT and communication
technology
Availability demand is getting higher, downtime is not an option Cascading cost effect of downtime Impact to operations
Lower total cost of ownership and maximizing ROI Manage unexpected cost Protect investment
Maintenance Agreement
Why there is a need?
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Understanding the Value
Real Value of Regular PM• Based on conducted study, PM
service increases the system/equipment reliability
• MTBF of equipment that gets two PM service events is 23 times higher than a machine with no PM service events per year.
• At least two PM visits per year is recommended
• More PM visits is necessary for data centers where downtime is unacceptable and if downtime cost is too high
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Understanding the Value
Real Value of Proper PM• Another way to minimize unit-related
failures is to institute a comprehensive PM program from a trained and certified personnel such as ENP
• PM safety factor for trained and certified personnel is extremely high at around 0.99998 which could provide gains in unit reliability up to 19 PM service events a year
• Use of specified testing equipment and proper tool by knowledgeable personnel minimizes the risk of failures introduced by human factor
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Understanding the Value
The Power of MA
• Higher availability
• Peace of Mind
• Lower Total Cost of Ownership
• Priority on parts availability• Experienced and knowledgeable personnel
provide fixes and solutions• Quick response• Less waiting time
• Eliminate unplanned maintenance expense• Easy access to trained and certified
personnel• Get complete confidence on uptime
assurance
• Maintenance budget is fix• Lesser downtime cost and impact to
operations• Protect investment for fraction of a cost
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Emerson Network Power Advantage
Why choose Emerson?
• We have the trained and knowledgeable people• We have the parts• We use the appropriate tools and equipment• We have the support infrastructure• We have the breadth and depth – grid to chip protection solutions• We have global presence
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MA Offerings (Power)
Basic, Essential, Preferred
Basic Essential Preferred
PM Labour Included Included Included
Repair Labour Not Included Not Included Included
Parts Not Included Included Included
Battery Not Included Included Included
Service Schedule NA M-F 8x5 M-F 8x5
PM Schedule M-F 8x5 M-F 8x5 M-F 8x5
PM Frequency Defined by MU Defined by MU Defined by MU
Distance Coverage Within 50km radius Within 50km radius Within 50km radius
Service Mode On-site On-site On-site
Response Time As scheduled 4-hr 4-hr
Travel and Accommodation Exp
No. To be quoted separately
No. To be quoted separately
No. To be quoted separately
Holidays No No No
Note: Coverage and scope of works varies with individual Market Unit.
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MA Offerings (Power)
Basic, Essential, Preferred
• Basic – a preventive maintenance contract design to increase system reliability and performance.
• Essential – parts protection contract with preventive maintenance. It helps you manage maintenance cost.
• Preferred – a comprehensive service contract. Gives total peace of mind, maintenance budget protection and uptime confidence.
Email : [email protected] go to the Services Section of www.emersonnetworkpower-partner.com
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