Ashley N. Marshall2912 13th Street Port Arthur, TX 77642

Mobile: 409-543-3430

Objective: To gain employment with a local company where my previous work skills would be greatly benefited from. I am a highly motivated individual who is interested in meeting new challenges and looking to thrive in a working environment that favors independent thought and minimizes bureaucracy.

Education

Prairie View A&M University, Prairie View, TX August 2005-2006Completed 40 credits towards Bachelors Degree in

Business Management and minor in Accounting.

Willowridge High School, Houston, TX May 2004

Work Experience

Mid County CDJR, Port Arthur, TX Sept 2014- Current Digital Manager

Inventory Pricing Maintain company website Monitoring 3rd Party Sites Monitoring and Maintaining Social Media Sites Assisting in Finance Department

Conn’s Corporate Office, Beaumont, TX July 2010- Feb 2014Collection Agent

Answer incoming customer calls Making a high volume of outbound collection calls Bring all delinquent accounts to a current status Satisfy the customer to the point of shopping at Conn’s again Resolve any customer disputes or problems Meet monthly collection goals

West Corporation, Beaumont, TX July 2009- May 2010

Customer Care Strong customer service Data entry Order processing High call volume environment

Abstract Title, Carrolton, TX December 2007-January 2009Receptionist

Customer Service Strong organization skills Handling high call volume Setting closing appointments Mail processing Data entry Assisted with funding documents

National Health Fund, Dallas, TX January 2006- June 2009Customer Service

Verified medical benefits Setting customer appointments Daily outbound calls to patients Resending EOB

Skills: Proficient in Microsoft Office Suite Knowledgeable about basic office equipment such as multi-line phone system, scanner,

fax, and printer Typing ability of 50 wpm AS400, Doc View, Fi-serve experience, Latitude, Noble System Reynolds and Reynolds Systems Excellent office and phone etiquette

REFERENCES

Bruce Semian Phone Number: 409-434-8248Reference Type: Professional

Geraldine WilliamsPhone Number: 214-906-8438Reference Type: Personal

William Coleman Phone Number: 713-469-1613Reference Type: Professional