ASHLEY MATHIS

(425) 343-8780 ashleymathis454@gmail.com

PROFESSIONAL SUMMARY

Senior Installation Coordinator with over 3 years’ experience in project management and skillful support towards sales representatives and third party installers. Demonstrated time management and excellent communication skills by making sure projects were completed successfully.

SUMMARY OF QUALIFICATIONS

Problem solver by testing and analyzing the transition process from SAP over to Salesforce Leadership by organizing a team to divide the workload into different territories for orders Designed GettingPrepped.com, enhancing ways to improve SEO experience Scheduling technicians to install equipment in various areas required close eye project management Communication skills were critical when speaking to customers via email, phone, and in person

WORK EXPERIENCE

Senior Installation Coordinator for Precor, Oct 2012 – Dec 2015 High degree of interaction with end customers (club owners, managers, maintenance staff,

installation and repair partners), service providers and dealers Roles include pro-active follow up on dispatches, attention to detail, and extensive

communication with inside sales rep Use of Salesforce (CRM) by tracking installation orders and applying updates Coordinate shipping of products on orders and issuing payments using SAP Internal point of contact for coordination of all complex and large-scale equipment activities

relative to service dispatch

Marketing Specialist for Getting Prepped.com, Sept 2010 – May 2015 Use of QuickBooks for building an efficient way to keep track of inventory and sales Website blog was updated with related information, current events, and testimonials Organized booths at military/trade shows to be attractive and presentable for customers to

view products and ask questions Designed business cards, brochures, and banners with Adobe Photoshop. Use of Constant

Contact to contact customers via email. Manage social media, blog, and website storefront

Associate for TJ Maxx, Sept 2010 – May 2012 Customer Service – Help customers find products they are looking for Inventory – restock shelves and make them look presentable

EDUCATION

Bachelor of Arts, Business Administration – Marketing & Management, University of Washington, June 2012