artic building services limited
TRANSCRIPT
• Facilities Management
• Maintenance and Compliance
• Engineering Solutions
• Project Management
• Energy Services
THE COMPANY 01
Artic Building Services Limited was formed in 1998 to provide engineering solutions within the public and private sectors.
We specialise in heating, ventilation, air conditioning,
mechanical, electrical and refrigeration services. We offer
our clients bespoke solutions that range from planned
preventative and reactive maintenance through to the
installation and refurbishment of HVAC services. We
deliver a full range of facilities management services to
a broad base of customers that includes large multiple
site hospitals and universities with resident engineers to
small single sites serviced by our mobile teams. We have
demonstrated repeatedly over time that we are large
enough to deliver the service but small enough to care for
the individual.
The depth, breadth, experience and expertise of our
in-house technical teams enables us to deliver a highly
professional and efficient service for all our customers.
The range of services offered means that clients have the
peace of mind that comes from using a single supplier.
SO WHAT CAN ARTIC BUILDING SERVICES DO FOR YOUR COMPANY?
This understanding has led us to develop a Facilities
Management solution that can be tailored to suit your
individual needs bringing together a range of disciplines
including mechanical and electrical services, building fabric
and all hard FM requirements.
In partnership with a growing number of our customers,
we provide management solutions ranging from mobile
engineer serviced smaller sites to resident manned facilities
with fully integrated solutions for multi-site customers.
Our professionally qualified engineering and facilities
personnel are supported by a flexible administrative
framework utilising the latest interactive computer aided
facilities management software. This enables our clients to
see in real time the progress of their maintenance regimes
and compliance programmes.
All Artic personnel have Enhanced Criminal Record Bureau
clearance and are trained to work in sensitive areas with
discretion.
As a customer, you will have a dedicated Contract Manager
with the qualifications and experience to deal with every
aspect of the building maintenance enabling you to
concentrate on your core business activities.
FACILITIES MANAGEMENT 02
Artic Building Services Limited understands the need to introduce the highest level of efficiency into the way a building is operated and maintained.
CONTRACT MAINTENANCE 03
Artic Building Services Limited has many years’ experience
delivering planned preventative maintenance, working to
SFG20 and always focussed on complete client satisfaction
and statutory compliance.
We have an extensive track record of working in both public
and private sectors including acute hospitals, primary care
trusts, banks and educational establishments.
We employ a flexible approach to contract maintenance,
and are equally happy servicing smaller contracts with
mobile teams as we are with the larger resident engineering
teams working on large multi-site contracts.
We take into consideration what the client actually requires,
and offer bespoke levels of maintenance to suit the clients’
needs.
Upon award a dedicated contract manager and helpdesk
operative will be assigned to the Contract and will be
dedicated to providing complete satisfaction.
The contract manager has overall responsibility and is the
main point of contact for the client.
We also offer a complete 24hr per day, 365 days per year
emergency call out service through our dedicated call centre
and help desk.
All engineers carry Personal Digital Assistants which enables
historic data to be at hand and to close down reactive tasks
in real time. For larger clients, where there is an element
of critical equipment, we identify, source and carry critical
spare parts to increase the percentage of first time fixes.
Our resident site engineers are dedicated to daily
maintenance. In the event of an equipment failure and a
subsequent reactive call, the resident engineer will make an
initial assessment and report to the contract manager.
Depending on the repair task and complexity the resident
engineer may be tasked or a mobile team dispatched. These
teams are fully equipped with comprehensive tool kits and
test equipment.
• Services, Fabric & Structural Validation
• Installation
• Architectural, Structural and M&E Design
• Commissioning
• Cost Estimating
• Handover Manuals & Drawings
• Programming
DESIGN & CONSTRUCTION 04
Artic Building Services Limited understands the need to develop effective best value solutions that make optimum use of the space and utilities available.
WE CAN PROVIDE THE FOLLOWING SERVICES FOR ALL YOUR
MECHANICAL, ELECTRICAL AND BUILDING FABRIC REQUIREMENTS:
Our approach to all projects is to ensure that we know
exactly what the client requires, clearly describe the scope
of works and establish the programme.
We will develop a design with the client ensuring that at
all times this meets their expectations through cost plans
prepared by specialist surveyors supported by the latest
technology and CAD systems.
Once a design is complete we will engage a project
installation team that will have the capability of delivering
every one of the detailed and specified aspects of the
scheme.
Throughout the project the design team will remain
fully involved ensuring the installation meets all the
requirements of the specification. During the course
of the project our contracts managers will ensure that
all accounts are presented as open book ensuring full
transparency with the original cost plan.
PROJECT MANAGEMENT 05
Artic Building Services Limited has a dedicated projects
team capable of delivering a wide range of competitive
installation packages from small works through to
complete plantroom and building refurbishments.
From simple solutions for single air conditioning units or
minor electrical works through to large, fully co-ordinated
plant and services installations, we have a proven track
record for delivering projects on time and within budget.
We pride ourselves on being totally customer focussed
and are always aware of our clients’ specific requirements
throughout the whole process.
Our projects team are led by fully qualified, highly
experienced engineers supported by building surveyors and
estimators capable of taking a scheme from conception to
commissioning.
If specialist outsourced works are required we have
established and maintained good working relationships
with a range of supply chain partners capable of delivering
within a fully integrated programme.
From the simplest of small works through to fully integrated,
multi-service packages complete with commissioning, our
customers can be assured that any project will be managed
in a timely, efficient and cost effective manner.
An added re-assurance comes with being approved
installers of all the main equipment manufacturers.
ENERGY MANAGEMENT 06
As a result we are now providing our clients with energy
reduction and management solutions associated with both
maintenance and new installations.
With higher than ever energy costs and scientific warnings
of climate change, energy efficiency is more important and
has a higher profile than ever before for businesses. It is
an area that is often overlooked but can provide real and
substantial savings, many of which cost very little or are self-
funding.
Our highly qualified and experienced engineers will review
site energy usage and find traditional and innovative ways
of reducing energy costs. We will recommend both technical
and managerial approaches to energy efficiency.
Artic Building Services Limited is accredited
with ISO 14001,Environmental Management,
which encompasses the energy management
of our properties, assets and site activities.
• Motors
• Ventilation and Refrigeration
• Lighting
• Boiler System Management
• Monitoring and Targeting
• Building Management Systems
• Heating
• TM44 Surveys
Opportunities for energy savings are obviously highly specific to
your business but may include some of the following:
We are happy to work with clients own consultants in order to develop working solutions for energy management,
efficiency and a reduction in your company’s carbon footprint.
CLIENTS & ACCREDITATIONS 07
Artic Building Services Limited has an
extensive client portfolio with customers
in both the public and private sectors.
We are proud to be working for many blue chip organisations
and alongside NHS Trusts and Local Authorities.
All have found the high quality and personal service from
Artic Building Services meets with their needs for a flexible,
responsive and customer focussed approach.
This approach holds true for every customer whether they
have a contract for a single air conditioning unit or a multi-
site estate with extensive plant and equipment.
We tailor our facilities management and maintenance
services to match client specifications and budgets.
We are dedicated to providing best value with true
engineering solutions. We achieve this through a programme
of continuous improvement for all our staff, ensuring that
they have the skill sets and qualifications required to deliver
a quality service at all times.
We are accreditated to ISO 9001, ISO 14001 and ISO
45001 and through this we are able to demonstrate our
commitment to a high quality, safe and environmentally
aware service.
TESTIMONIALS 08
“The team at Artic delivered an excellent service to UCL Estates, namely the level of communication
with all office based staff and excellent response times both during normal hours and out of hours.
The knowledge and experience of the Contracts Manager at Artic Building Services responsible for
the UCL Estate made, and continues to make, a positive difference to the delivery of this contract.
Overall we are very pleased with the works completed by Artic Building Services and our expectations
were met in a professional manner”
“I would just like to mention that John Tyler has gone to the top of my Christmas card list. John
has thought outside the box and managed to salvage loads of boiler parts from the now defunct
On-Call building boilers. John informs me that he can use these parts to keep the 4 Windsor Walk
boilers functioning until we eventually have this boiler house refurbished. I have thanked John for his
dedication and foresight.”
UCL Estates
Kings College London
Kings College Hospital
“I have to say that Troy looks to be a real asset to your company, he keeps me informed with the
right amount of information without prompting, is knowledgeable in his field, doesn’t pretend he
knows something when he does not know, and has a ‘let’s get the job done but in a sensible manner’
attitude. It is a pleasure working with him.”
ARTIC BUILDING SERVICES LTD: 16-17 Schooner Park
Schooner Court | Dartford | DA2 6NW
EMAIL: [email protected]
WEB: www.articbuildingservices.com
TEL: 0345 308 2300
ACCREDITATIONS 10