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10/16/2015 1 SPEAKERS: Manage Your Project Risks Like a Pro! Zahid Khan, PE, PMP – PMO Manager King County Solid Waste Division Shobuz Ikbal, PMP, PE Learning Objectives At the end of this session attendees will be able to: • Describe importance of project risks management Discuss risk management planning approach Apply risk management and mitigation strategies to projects

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10/16/2015

1

SPEAKERS:

Manage Your Project

Risks Like a Pro!

Zahid Khan, PE, PMP – PMO Manager

King County Solid Waste Division

Shobuz Ikbal, PMP, PE

Learning Objectives

At the end of this session attendees will be able to:

• Describe importance of project risks management

• Discuss risk management planning approach

• Apply risk management and mitigation strategies to projects

10/16/2015

2

Presentation Outline

• Understanding project risks

• Project Risk Management steps

• Formal vs. Informal risk management

• Recommendations

APWA | FALL 2015 CONFERENCE

Presentation Outline

• Understanding project risks

• Project Risk Management steps

• Formal vs. Informal risk management

• Recommendations

APWA | FALL 2015 CONFERENCE

10/16/2015

3

What is Risk?Risk is an uncertain event or condition that, if it occurs, has a positive or negativeeffect on one or more project

objectives.

This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Fifth Edition, Project Management Institute, Inc., 2013, Page 559.

Risk Case Study #1: Pedestrian Bridge, Sparwood, BC

• 300 ft steel bridge on Elk River

• Risk: Unknown mitigation measures for environmental clearance

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Risk case study #1: Pedestrian Bridge, Sparwood, BC

Mitigation measures:

1. Fish habitat restoration

2. Head clearance for fisherman

Case Study # 2: New Water System, Mestia, Georgia

• River intake

• Water treatment plant on hillside

• Risk: ?

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Case Study # 2: New Water System, Mestia, Georgia

• Top soil not available locally

• 10x increase in cost

• Construction delay

Project Risk Observations

• Risks are always uncertain

• Categories of risks

• Types of risks

• Risk mitigation

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Risk Categories

• Positive risks

• Negative risk

• Known-unknown

• Unknown-unknown

Types of Risks

• Technical

• External

• Organizational

• Project Management

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Presentation Outline

• Understanding project risks

• Project Risk Management steps

• Formal vs. Informal risk management

• Recommendations

APWA | FALL 2015 CONFERENCE

What is Project Risk Management?

Project risk management can be viewed as a

series of activities that are planned to achieve success by proactively integrating risk evaluation

in the selection of alternatives, and then controlling

the risks associated with the implementation of the

selected alternative.

NASA, (2013). Agency Risk Management Procedural Requirements. [Electronic Version] Retrieved on August 14th, 2013 from

http://nodis3.gsfc.nasa.gov/

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Project Risk Management Steps

• Plan Risk Management

• Identify risks

• Qualify and quantify risks

• Develop risk response strategies

• Estimate risk management costs

Plan Risk Management

• Define how to approach, plan, execute, and monitor project risks

• Includes procedures and guidelines

• Initiate at the project start

• Perform in planning phase

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute, Inc., 2013, Page 313.

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Identify Risks

“…which risks may affect the project and documenting their characteristics.”

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project

Management Institute, Inc., 2013, Page 319.

Purpose of Qualitative Risk Analysis

• Prioritize risks

• Focus on high exposure risks first

• Provide an early warning

• Develop risk response plan

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Plan Risk Responses• “…actions to enhance opportunities

and to reduce threats…”

• Assign an owner to deal with risks

• Identify risk trigger

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Fifth Edition, Project Management Institute, Inc., 2013, Page 342-343.

Risk Based Scheduling • Three-Point Estimating:

• Most Likely (ML)

• Optimistic (O)

• Pessimistic (P)

“Activity duration using weighted average”

= (O + P + 4ML) / 6

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) –

Fifth Edition, Project Management Institute, Inc., 2013, Page 205-206.

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Risk Champion

• A Risk Champion often initiates project risk

management

• Initiated by project manager or a team member

• Can motivate team to handle risks

Risk Management ReserveContingency Reserve

– Amount of the budget needed above the estimate to reduce the overall risks

– Used for “Known-Unknowns”

Management Reserve– Fund used for “Unknown-Unknowns”

– Not a project expense (organizational expense)

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Presentation Outline

• Understanding project risks

• Project Risk Management steps

• Formal vs. Informal risk management

• Recommendations

APWA | FALL 2015 CONFERENCE

Formal vs. Informal Risk Management

Formal

• Risk Management Policy

• Planned in Advance

• Proactive

• Strategic Response

• Monitoring

Informal

• No formal plan

• Reactive

• Damage control

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Case Study # 3 – Informal Risk

Management

Des Moines Creek Basin

� Basin area - 5.8

square miles.

� Two branches,

two main

tributaries.

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Des Moines Creek Plateau Reach

Conceptual Plan

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Geotechnical Investigation

Discovery Of Arsenic!

• Two phased sampling

• Arsenic found in soil &

groundwater

• Comprehensive planning to

handle arsenic

• Arsenic transport modeling

• Voluntary Cleanup Program

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Case Study # 3 Observations

• No formal Risk Management Plan

• Risks were identified during the design

• Risk mitigations were developed

• Project cost increased during the design

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The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Lower Tolt River

Floodplain Reconnection Project

Case Study # 4: Formal Risk Management

Lower Tolt River Floodplain Reconnection Project

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Tolt River

Snoqualmie River

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The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Campground

Nov 7, 2006: Note Snoqualmie backwater influence

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The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

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Risk Register

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Case Study # 4 Observations

• A Risk Management Plan was developed early

• Risks were identified during early design

• Risks were qualified for further analysis

• Response strategies were developed

• Contingency reserve funds allocated

Formal vs. Informal Risks

Formal

• Formal Risk Management Plan

• Risks identified early

• Contingency reserve fund

Informal

• No formal Risk Management Plan

• Risks identified during design

• No contingency reserve fund

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Presentation Outline

• Understanding project risks

• Project Risk Management steps

• Formal vs. Informal risk management

• Recommendations

APWA | FALL 2015 CONFERENCE

Recommendations (1 of 2)

� Plan Risk Management

� Hold Risk Workshops

� Identify and qualify risks early

� Plan risk response

� Identify Risk Champions

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Recommendations (2 of 2)

�Formal risk management is ideal.

� Informal risk management is better than no

risk management.

�Senior management should foster a project management culture and empower

employees to become risk champions.

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Zahid Khan, PE, PMP

[email protected]

(206) 477-5225

http://www.linkedin.com/in/zahidykhan

Shobuz Ikbal, PMP, PE

[email protected]

(206) 501-4496

Contact Information