april clark resume 2016
TRANSCRIPT
April Clark
249 W 200 S St. George, UT 84770 (435) 668-5160 [email protected] Formerly April Anderson 1996-2015
I am an experienced Customer Service Associate, with the ability to adapt well to any environment. Looking for a long term position, where I can work with the public.
SKILLS
Work well under pressure and in fast paced environments and as a team player.
Can handle multiple phone lines while in a face to face environment.
Type an average of 50 words per minute.
Microsoft Office (Excel, Outlook, Word)
Hand and eye coordination
Attention to detail
Problem solving
Quick learner
Multi-tasking
Organization
PROFESSIONAL EXPERIENCE
Ashley Furniture Distribution Center | Hurricane, UT 11/2014 – 7/2015 Warehouse Manager
Handled all part and services and customer related issues
Trained and maintained operation of Customer Service at the home store.
Increased warehouse productivity and delivery volume on delivery trucks.
Created relation with freighting company of delivery of furniture
Created communication with corporate office for customer satisfaction relations
Ashley Furniture Homestore | St. George, UT 03/2012 - 7/2014 Customer Service Manager
Assistant Manager for Homestore and employees
Managed all ordering and most operations at the Homestore and Distribution Center
Handled all parts and services, and managed all customer services related issues
Managed up to 5 phone lines solely
Problem solving, multi-tasking, customer service.
Ashley Furniture Distribution Center | Hurricane, UT 05/2005 - 08/2010 Office Manager
Maintained Inventory and set up customers to receive purchased merchandise
Assistant Manager for an average of 20 employees.
Maintained production and operation reports
Problem solving, multi-tasking and customer service
Allstate Installations | Washington, UT 2003-2005 Quality Control / Assistant Project Manager
Proofed installation of signage in businesses. Uploaded installation images to client website.
Maintain reports of project production and assist in managing installation teams
PROFESSIONAL EXPERIENCE, Continued; Cinnamon Hills | St. George, UT 2002-2004 Night Watch
The Cash Store | Orem, UT 2000-2001 Office Manager
Denny’s | Provo, UT 1997 - 2000 Graveyard Waitress
McDonald’s | St. George UT 1990-1996 Crew Member
EDUCATION Studied Business Management Ashford University- Ohio General Studies Dixie College, St. George, UT Diploma in General Studies Dixie High School- St. George, UT
Personal References Professional References
Kristen Little Personal Assistant (23 Years) Naples, FL 239-821-8763
Chase Loader Warehouse Manager for Ashley Furniture Hurricane, UT 435-668-4127
Crystal Turnblom Photographer (24 Years) Atlanta, GA 470-258-0457
Joseph Barnes Sales SLC, UT 435-669-5493
Kay Marks Retired (2 Year) St. George, UT 435-231-2488
Kathy Wallin Interior Decorator for Ashley Furniture St. George, UT 435-632-5327