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TRANSCRIPT
Corporate
Presentation
March 2019
2
The following material is a presentation of general information on Kroton Educacional S.A. ("Kroton"). The information herein
is summarized and does not purport to be complete, and should not be construed by potential investors as a recommendation.
This presentation is strictly confidential and may not be disclosed to any other persons. We make no representations or
warranties as to the accuracy, adequacy or scope of the information presented herein, which should not be used as the basis
for any investment decisions.
This presentation contains forward-looking statements and information pursuant to Clause 27A of the Securities Act of 1933
and Clause 21E of the Securities Exchange Act of 1934. Said forward-looking statements are merely forecasts and do not
represent guarantees of future performance. Investors are cautioned that said forward-looking statements and information are
and will be, as applicable, subject to risks, uncertainties and factors related to the business operations and environments of
Kroton and its subsidiaries, and the actual results of said companies may differ materially from the future results expressed or
implied by said forward-looking statements and information.
Although Kroton believes that the expectations and assumptions contained in said forward-looking statements and
information are reasonable and based on the data currently available to its management, it cannot guarantee future results or
events. Kroton does not undertake any liability for updating any forward-looking statements or information.
This presentation does not constitute any offer, invitation or request to subscribe to or purchase any securities. This
presentation and its contents do not constitute the basis of any contract or commitment.
Disclaimer
WHAT HAPPENED IN
2017 AND 2018?
4
2017 and 2018: Challenging Years
1 Reduction in the FIES Student Base
HEADWINDS
2 Increase in Competition in Distance Learning
3 Critical Macroeconomic Scenario
39%
25%
13%8%
Dez 17R Dez 18E Dez 19E Dez 20E
-14 p.p.
-12 p.p.
-5 p.p.
3.755
8.986
2016 Hoje
+139%
1,1% 1,3%
2017 2018E
12,7% 11,6%
2017 2018E
PIB DESEMPREGO
5
2017 and 2018: Challenging Years
1 Reduction in the FIES Student Base
HEADWINDS
2 Increase in Competition in Distance Learning
3 Critical Macroeconomic Scenario
39%
25%
13%8%
Dez 17R Dez 18E Dez 19E Dez 20E
-14 p.p.
-12 p.p.
-5 p.p.
3.755
8.986
2016 Hoje
+139%
1,1% 1,3%
2017 2018E
12,7% 11,6%
2017 2018E
PIB DESEMPREGO
6
Reduction in the FIES Student Base
39%
25%
14%
6%
Dec 17 Dec 18 Dec 19E Dec 20E
-14pp
-9pp
-8pp
Already happened Guidance will be delivered
Already foreseenTreated in the 2019 budget
Reduced impact
Pressure on Revenue (dropouts),
Margin (FIES PDA lower compared
to other types of students)
2018 challenges overcome and
2019 challenges addressed
Lower impact in 2020 and low
exposure as of 2021
% FIES Representativeness in the On-Campus Student Base
7
2017 and 2018: Challenging Years
1 Reduction in the FIES Student Base
HEADWINDS
2 Increase in Competition in Distance Learning
3 Critical Macroeconomic Scenario
39%
25%
13%8%
Dez 17R Dez 18E Dez 19E Dez 20E
-14 p.p.
-12 p.p.
-5 p.p.
3.755
8.986
2016 Hoje
+139%
1,1% 1,3%
2017 2018E
12,7% 11,6%
2017 2018E
PIB DESEMPREGO
8
Increase in Competition in Distance Learning
2,6603,125
3,7554,387
8,986
2014 2015 2016 2017 Today
+17%+20% +17%
PN 11June 2017
In the past 4 years, the number of
DL Centers more than tripled
Regulatory barrier increasingly
less relevant
Success Factors:
• Product
• Portfolio
• Technology
• Management of Partner
Network
+105%
Evolution in the Number of Centers in the Total Market
9
2017 and 2018: Challenging Years
1 Reduction in the FIES Student Base
HEADWINDS
2 Increase in Competition in Distance Learning
3 Critical Macroeconomic Scenario
39%
25%
13%8%
Dez 17R Dez 18E Dez 19E Dez 20E
-14 p.p.
-12 p.p.
-5 p.p.
3.755
8.986
2016 Hoje
+139%
1,1% 1,3%
2017 2018E
12,7% 11,6%
2017 2018E
PIB DESEMPREGO
10
Critical Macroeconomic Scenario
0.5%
-3.5% -3.5%
1.1% 1.1%
2014 2015 2016 2017 2018
Historical Record
Recession
Annual Evolution of Brazilian GDP
Challenging macroeconomic scenario, with the country still recovering from recession
Unemployment rate still very high, affecting 12.2 million Brazilians
Around 75% of our students work during the day and study at night
6.8%8.5%
11.5%12.7% 12.3%
2014 2015 2016 2017 2018
Unemployment Rate in Brazil
HOW DID KROTON’S
RESULTS BEHAVE?
12
2018(Ex-Greenfields)¹
Guidance
2018 (Ex-Greenfields)1
Change2018
(Consolidated)
Guidance
2018 (Consolidated)
Change
Net Revenue R$ 5,507 R$ 5,440 +1.2% R$ 5,550 R$ 5,480 +1.3%
Adjusted EBITDA R$ 2,367 R$ 2,350 +0.7% R$ 2,301 R$ 2,275 +1.2%
Adjusted EBITDA Margin 43.0% 43.2% -0.2 p.p. 41.5% 41.5% 0.0 p.p.
Adjusted Net Income R$ 2,017 R$ 2,030 -0.6% R$ 1,945 R$ 1,940 +0.3%
Adjusted Net Margin 36.6% 37.3% -0.7 p.p. 35.0% 35.4% -0.4 p.p.
Total CAPEX (% Net Rev.) - - - 12.7% 13.5% -0.8 p.p.
Guidance x Actual Results
R$ million and %
1 Does not consider the impacts of the new On-campus units
Consolidated Revenue, EBITDA
and Income lines above
guidance
Results of the greenfields were above the Company’s original expectations, leading us to surpass
the guidance on a consolidated analysis
WHAT TO EXPECT
GOING FOWARD?
14
In 2018, we matured several growth fronts
1 Accelerated Growth in Greenfields
WE ARE READY FOR GROWTH
2 Accelerated Growth in DL Centers
3 Strategic Move to K12 SOMOS Acquisition
4 Digital Transformation
15
In 2018, we matured several growth fronts
1 Accelerated Growth in Greenfields
WE ARE READY FOR GROWTH
2 Accelerated Growth in DL Centers
3 Strategic Move to K12 SOMOS Acquisition
4 Digital Transformation
16
Accelerated Growth in Greenfields
+63%
+71 new units already launched, with a high concentration
in the North and Northeast regions
In its maturity, each unit should contain ~3k students
and generate annual revenue of R$24 million, with the
same operating margin of current units
Positive cash generation as of the 4th year
77% of capex employed in the first 3 years
Accelerated Growth
112
183
6 38
27
Units 2017 2018 2019 Footprint 2019
IRR ABOVE 35% IN PERPETUITY
17
In 2018, we matured several growth fronts
1 Accelerated Growth in Greenfields
WE ARE READY FOR GROWTH
2 Accelerated Growth in DL Centers
3 Strategic Move to K12 SOMOS Acquisition
4 Digital Transformation
18
Accelerated Growth in DL Centers
910
2,260200
200
950
Centers 2017 2018 2019* Footprint 2019
Potential to launch +1,350 new centers by the end of 2019,
with a comprehensive geographic distribution
Potential for +540k students at maturity
2 New DL Institutions with grade 5, one already
accredited (UNIC Cuiabá) and another one in the final
stages of accreditation (Anhanguera Campo Grande)
Robust Training Programs, Processes and Systems
Diversified program portfolio, ranging from 100% Online
to Once a Week and Premium DL
+148%
* Potential Growth considering the current regulatory bonus (450 centers/year) plus the accreditation of another institution awaiting publication by MEC (250 centers/year)
Accelerated Growth
MAINTAINING OUR LEADERSHIP IN THIS SEGMENT
19
In 2018, we matured several growth fronts
1 Accelerated Growth in Greenfields
WE ARE READY FOR GROWTH
2 Accelerated Growth in DL Centers
3 Strategic Move to K12 SOMOS Acquisition
4 Digital Transformation
20
SOMOS: A new company, customer centric
K12 (42% NR)
Integrated solutions for
K12 schools
B2B / B2B2C
3 large businesses
serving 2 markets
Businesses
Content for Official
Programs (28% NR)
PNLD
B2Gov
MARKET Private2018 = 72% NR
Public2018 = 28% NR
Schools (30% NR)
Management of K12
Schools and Languages
B2C
21
Concept of K12 Platform totally implemented
22
New SOMOS Go-to-Market
Sales
Force
More consultants,
more pedagogical
advisors, more specialists per
school in the entire market
Extracurricular
Activities
Integrated offer of
extracurricular solutions (English,
socioemotional skills, etc.)
Leadership
Optimizationand focus of the
commercial leadership of
integrated solutions
Technology
Technological differentials are integrated to the
whole portfolio on offer
ONE STOP PARTNER POWERED BY TECHNOLOGY
Integrated
Platform
Portfolio of integrated and
flexible solutions to
serve any necessity of the
schools
23
LTV/CAC >8.0
Cash Conversion 70%
EBITDA Margin 45%
Retention Rate 90%
# of Schools which are Top 3 in the ENEM in their Cities 505
Somos K12 Platform as a Service
Robust financial, operational and quality indicators
24
In the private market, we offer a portfolio which integrates
services with an increasing level of penetration in schools
K-12 platform accesses other markets
other than Learning Systems
SPOT
PAR
LEARNING
SYSTEMS
% of penetration in schools
Digital and/or print textbooks with pedagogical
assistance
Solutions with integrated technology
Teacher training
Marketplace
Counter-shift solutions
• Allow us to explore market of
schools which do not consider
Learning Systems
• Entry door for Upsell in books
or conversion to Learning
Systems
Integrated K-12 Solutions
25
Platform allows access to the entire market
Source: internal research
Learning Systems Market
Textbooks Market
3.8M Students
6.0M Students
26
Books or Learning Systems? A choice of the school.
% of the nº of Students (‘000) Breakdown Books – Spot x PAR
Impacted Schools – Spot x PAR
30% current average SoW SPOT
50% minimum SoW PAR
66% current SoW PAR
70% target SoW PAR
# of Students (‘000)
% of Impacted Schools
PAR
SPOT
PAR SPOT
62%38%
61%
39%
8%
1,181
1,401
92%
Increase of SoW due to
PAR growth
220
5,244
Enrollments1 Base
PAR: Structured content based on
books, supported by services (e.g.
pedagogical assistance) and
integrated by technology
1- Does not consider the sales of Spot books; Date 2017
Learning Systems
Books
27
228 184
399
244
308
228
428
707
16/17 17/18 18/19*
PAR Schools – Enrollments and Base
Initial Additional
PAR Journey – Growth demonstrates potential
*Information updated until 01/14/2019
98 83
205
137
158
98
220
364
16/17 17/18 18/19*
PAR Students – Enrollment and Base
Initial Additional
PAR Historical Enrollments
28
Resuming historical growth in the new management
2010 2011 2012 2013 2014 2015 2016 2017
Previous management Kroton
SOMOS’ Learning Systems Net Revenue
Resuming
Historical
Growth
Mkt Share SE 21% 20% 18%
29
What is being built and can potentially generate the
disruption in the K12 industry?
SPOT
PAR
LEARNING
SYSTEMS
% of penetration in schools
K-12 Integrated Solutions
One stop partner powered by technology
ALLIED
SCHOOL
Full management support
Center of shared services(accounts payable, receivable, accounting, HR, administrativeand financial processes)
Transactional academic ERP
Administrative financial ERP
Virtual Learning Environment –AVA
Digital Marketing and Enrollments
MANAGEMENT OF
OWN SCHOOLS
Asset Light ROIC
K12
Own School
30
Opportunities in Current and New Markets
Source: surveys, historical data for the Company and DD carried out in M&As
Business R$Bn PNLD K12 Content Counter-ShiftCounter-Shift
MaterialsSchool Mgmt. Allied School TOTAL
Total Market 1,5 5,0 36,0 4,0 60,0 21,0
Revenue Share 33% 28% 0% 0% 1% 0%
Fair Share 40% 40% 6% 20% 4% 20%
Potential Revenue 0,6 2,0 2,2 0,8 2,4 4,2 12,2
2.0
12.2
2017 Actual Potential
RevenueR$ billion
Potential Market Share gain in existing markets and mapping of new markets
SchoolsPublic
Market
0.6 6.8
K12 Platform of Services
5.0
31
In 2018, we matured several growth fronts
1 Accelerated Growth in Greenfields
WE ARE READY FOR GROWTH
2 Accelerated Growth in DL Centers
3 Strategic Move to K12 SOMOS Acquisition
4 Digital Transformation
32
“Platform as a Service” combining Physical & Digital
Platform capable of serving the entire education chain, with direct and indirect business models
B2Gov B2B B2B2C B2C
Digital
Scalable Agility (SAFe) Open Innovation
Customer
Experience
Data &
Analytics
Digital
Platform
Architecture
Physical
Distribution and capilarity Expertise in expansion
Efficient
Management
Model
Scalable
Academic
SolutionsBE & GO
Digital
Operational and Financial Efficiency
Enablers: People | Technology | Processes | Partnerships | Regulatory
SUSTAINABLE VALUE GENERATION
Growth(Organic and Inorganic)
Student Success(Experience, Academic Quality and Employability)
EI EF1 EF2 EM ETEC ES LLL
WHAT’S NEW?
34
Key:
+/- 1% chg. 1-5% chg. 5-10% chg. >10% chg.
Positive Trend for 2019 (Ex-SOMOS)
Net Revenue
Accounting EBITDA
Accounting Net Profit
Operating Cash Generation Post Recurring Capex
Cash Conversion
2019Vs. 2018
Considering Kroton standalone and excluding impacts of PN23 in 2018 and of IFRS16 (which goes into effect as of 2019) from the analysis
In comparable bases
Positive Trend:
1. All indicators even better when we
include SOMOS
2. For 2020, positive trend in all
indicators
3. Cash generation and conversion of
EBITDA to cash with high growth
potential in 2020 and 2021
35
R$ million and % 20181 2018
With IFRS162
Guidance
2019 Change Comments
Net Revenue 1,867 1,867 1,933 3.5%Review of the Commercial Strategy and Go-to-
Market still do not impact 2019
Recurring EBITDA 473 556 670 20.5%
Recurring EBITDA Margin 25.3% 29.8% 34.7% 4.9 p.p.
EBITDA3 85 168 621 269.6%
EBITDA Margin 4.5% 9.0% 32.1% 23.1 p.p.
Adjusted Net Income4 -310 -326 100 n.a.
Adjusted Net Margin n.a. n.a. 5.2% n.a.
Net Income -399 -416 63 n.a.
Net Margin n.a. n.a. 3.3% n.a.
OCG after Capex (Before Expansion) -9 -9 150 n.a.
Conversion (with IFRS 16) n.a. n.a. 24.2% n.a.
Conversion (without IFRS 16) n.a. n.a. 28.7% n.a.
Cash Generation After Capex (Before Expansion)
Reversal of cash consumption in 2018 to cash
generation in 2019
Results
2019 results already demonstrate the start of
the results of the efficiency gains initiatives,
with the capture of part of the synergies,
mainly in costs and expenses.
SOMOS Guidance
1 After convergence of accounting practices2 Impact of IFRS 16 based on estimated. Audited figures will be published as of 1Q193 EBITDA considers interest and penalties on tuition and does not consider impact of inventory surplus4 Adjusted Net Income does not consider goodwill amortization
36
R$ 115 million in Synergies until Dec/19
536556
670
20 19
95
2018 RecurringEBITDA Ex-Synergies
2018 Synergies 2018 RecurringEBITDA
2019 Guidance
Organic Evolution of
the Operation
Synergies / Efficiency
of the Transaction
1
1 Recurring EBITDA adjusted by non-recurring items and expenses with share-based remuneration plan, and considering the impacts of IFRS 16
1
+20.5%
37
Increase of total synergies to R$ 375 million
115
375245
15
Synergies captured untilDec/19
Synergies to be captured as of2020
Additional synergies identifiedas of 2020
Updated total synergies
360
+25%
3001st Estimate
2nd Estimate
INVESTOR RELATIONS
Carlos Lazar
Pedro Gomes
Ana Troster
4Q18 RESULTS
(KROTON EX-SOMOS)
41
Consolidated Results
Net Revenue
Quarterly – R$ million
Adjusted EBITDA
Quarterly – R$ million
Adjusted Net Income
Quarterly – R$ million
All numbers are ex-FAIR, FAC/FAMAT and NOVATEC1 Performance does not consider new units
CONSO
LIDATED
EX-GREENFIELDS1
1,349.7 1,410.7
4Q17 4Q18
+4.5%
534.6 509.6
39.6% 36.1%
4Q17 4Q18Adjusted EBITDA Margin
-4.7%
489.0 403.4
36.2%28.6%
4Q17 4Q18Adjusted Net Margin
-17.5%
1,349.7 1,396.1
4Q17 4Q18
+3.4%
534.6 538.9
39.6% 38.6%
4Q17 4Q18Adjusted EBITDA Margin
+0.8%
489.0 435.5
36.2%31.2%
4Q17 4Q18Adjusted Net Margin
-10.9%
42
Operating Cash Generation (OCG)
Amounts in R$ thousands
Consolidado 4Q18 4Q17 Change 2018 2017 Change
OCG before Capex 372,928 567,262 -34.3% 1,434,130 1,755,051 -18.3%
OCG / EBITDA 88.2% 119.9% -31.7 p.p. 70.7% 78.7% -8.0 p.p.
OCG after Capex 263,363 392,208 -32.9% 994,407 1,319,658 -24.6%
OCG / EBITDA 62.3% 82.9% -20.6 p.p. 49.0% 59.2% -10.2 p.p.
OCG afte Capex and Special Projects 137,919 376,073 -63.3% 728,469 1,245,279 -41.5%
OCG / EBITDA 32.6% 79.5% -46.9 p.p. 35.9% 55.8% -19.9 p.p.
Free Cash Flow 1,397 87,970 -98.4% -427,128 382,305 n.a.
Operating Cash Generation After Capex of R$263.4 million, with an EBITDA-to-Cash of 62.3%, reductions of 32.9% and 20.6 p.p.
year-over-year, with the impacts of working capital consumption due to the change in the profile of the student base, with a higher
representativeness of Out-of-Pocket and PEP students, in addition to the deterioration in On-Campus Out-of-Pocket receivables
term.
In this way, annual OCG After Capex totaled R$994.4 million, with a conversion of 49.0%, decreases of 24.6% and 10.2 p.p. in
relation to 2017, with the same impacts described above.
Free cash flow was impacted by the acquisition of controlled companies and the payment of dividends, and benefitted from the
receipt of the 1st installment for the Uniasselvi sale in the amount of R$130 million, ending the quarter in positive R$1.4 million,
and 2018 in negative R$427.1 million.
43
994.4
(427.1)
(206.0)
(60.0) (76.5)
(193.7)
(638.9)
(12.3) (234.2)
GCOapós Capex
Expansão Orgânica Transf or mação Digit al Aquisiçõesde Contr ol adas
Recompr a de Ações/Stock Opti ons
Distr bui çãode Dividendos
Outr os Captação/Amor ti zação Fluxo deCaixa Livre
Evolution of Free Cash Flow in 2018
Amounts in
R$ MM
OCG
after
Capex
Acquisition of
Controlled
CompaniesShare
Buybacks /
Stock
Options
Payment of
Dividends
Debt Issue /
Amortization
Free
Cash
Flow
Organic
Expansion
Others
Digital
Trans.
Expansion and Special ProjectsValue Generation to
Shareholders
R$342.5 MM R$832.6MM
STATUS - ACQUISITION
OF SOMOS EDUCAÇÃO
45
Acquisition of 73.35% of Somos for R$ 23.71/share
Structure of the Transaction
Acquisition of Somos Educação by Saber
Morgan Stanley
14.53%
Scope of the Transaction
Perimeter of the Tender Offer
FIP
Tarpon
1
Free Float
2
1
2
● Acquisition of the control of Somos Educação with the purchase of 192.3 million shares (73.35%)
● Acquisition price of R$ 23.71 per share, totalingR$ 4,567 million (does not consider the tender offer)
● 100% cash payment on the closing date, being financed by debt emission
● On March 22nd, 2018, CVM deferred the registration of
the mandatory public tender offer to purchase all
outstanding shares issued by SOMOS, along with a
public tender offer for the cancellation of its registry as
a publicly-held company and its de-listing of the Novo
Mercado segment of B3
Summary of the Transaction
Farallon
10.20%
Others
1.92%
Local funds managed
by Tarpon
2.32%
Thunnus S.A.
71.03%
46
K-12 is 1.8x bigger than Postsecondary Education
A huge avenue of opportunities
Saber will have a unique positioning to act in an addressable market of
R$ 101 billion per year
Schools
Tuition and Counter-shift
R$ 56 billion
Tuition
R$ 96Billion
R$ 40 billion
Counter-shift
Educational Solutions
Textbooks and Learning Systems
R$ 5Billion
R$ 101 billion
Total annual K-12 Market
Revenues for the K-12 and Postsecondary Education Markets
● 83% bigger than the Postsecondary Education market
● Reputation, result and location are the main differentials when choosing schools
● Quality and innovation are the main differentials when choosing didactic content Postsecondary Education K-12
1.8x
R$ 55 billion
R$ 101 billion
47
Operational highlights of the combined company
Private
Network
Public
Network
#Teachers served
15 k -
70 k 1.7 MM
85 k 1.7 MM
Own
Schools
7 6 -
39 -
OwnMgmt. of
Contracts
#Schools
46 6
- 687
134 3,253
Language Partners
134 3,940
Schools
with
Contracts
Language
Schools
#Students B-2-C
5 k 4 k -
27 k - 28 k
32 k 4 k 28 k
Learning
Systems in
Partner
Schools
National Book
and Textbook
Program
220 k -
1.2 MM 33 MM
1.4 MM 33 MM
#Students B-2-B
Source: information of the companies as published in the 4Q18 results
Total of 4,126 Schools Total of 64K studentsTotal of 34.4 MM
students
Total of 1.8 MM
teachers
48
Financial highlights of the combined company
2018 Net Revenue (R$ MM) 2018 EBITDA(1,2) (R$ MM) 2018 EBITDA Margin
5,318 233 -
- - 1,206
Postsec.
Ed.
Primary &
Secondary
Ed.K-12
- -
559 112
Schools &
LanguagesSETS(3)
5,550
1,867(4)
TOTAL
2,217 84 -
- - 409
Postsec.
Ed.
Primary &
Secondary
Ed.K-12
- -
67 40
Schools &
LanguagesSETS
2,301
468(5)
TOTAL
42% 36% -
- - 34%
Postsec.
Ed.
Primary &
Secondary
Ed.K-12
- -
12% 35%
Schools &
LanguagesSETS
41%
25%
TOTAL
7,417 2,769 37%
Source: information of the companies for 2018
Notes:
1. Somos’ Adjusted EBITDA does not consider the adjustment relating to stock option plan based remuneration
2. Kroton’s Corporate and Selling and Marketing Expenses distributed by segment
3. Technical and Higher Education System
4. Net of Intercompany exclusion – R$ 10 MM
5. EBITDA after deducting Corporate Expenses – R$ 48 MM
49
Diversification of markets and revenue sources for Kroton
After the acquisition, K-12 will represent 28% of Kroton’s revenue and 20% of Kroton’s EBITDA
2018 Net
Revenue
(R$ MM)
2018
EBITDA
(R$ MM)
Kroton Today Kroton after the Acquisition
On-Campus Postsecondary DL Postsecondary K-12
4,261
77%
1,057
19%
233
4%
1,562
68%
656
28%
84
4%
4,261
58%
1,057
14%2,100
28%
1,562
56%
656
24% 551
20%
50
Preliminary Schedule for the Unified Tender Offer
Call for ESM
to choose
Appraiser
22/10/18
Holding of the
ESM to choose
the Appraiser,
with Bank of
America Merrill
Lynch Banco
Múltiplo S.A.
being selected
Delisting06/10
Cancellation
of CVM
Registration
09/11/18
Tender Offer
registration
submitted to
CVM and B3
Tender Offer
Notice
Released
Auction at B3
Tender Offer11/10/18
Closing
30 daysWith at
least 2/3
adhesion
in the
auction, it
is
possible
to delist
SOMOS
Deferment by
CVM of
Tender Offer
22/03/19 03/04/19
ACCELERATED
GROWTH
52
Economics of Each Own Unit
11,350
48%
23,732
2,935
2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
Net Revenue of R$24 MM and ~3k students at maturity
Net Revenue (R$ ‘000)
Students
FCFF year
Operating Result (R$ ‘000)
Operating Margin (%)
Op. Margin same level of current units at maturity
Positive cash generation as of the 4th year
77% of CAPEX employed in the first 3 years
2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
76.9%
2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
CAPEX year (R$ ‘000)
% Accumulated CAPEX
53
97%94% 91%
3%
6% 9%
2016.2 2017.2 2018.2
% of New Enrollments under Premium DL
Premium DL Others
103,121
115,091 113,875
247
522
Traditional DL Premium DL
Impact on Average Ticket
111%
Premium Distance Learning
502 Centers offering Premium DL, with an average of 6 programs per center, totaling 3,012 offers,
an increase of 402% compared to 2017.2
16 programs launched since 2016, including Nursing, Engineering, Architecture,
Nutrition, Agronomy and Physiotherapy
+6 p.p.
DIGITAL
TRANSFORMATION
55
To win the digital journey, we must change our culture
DIGITALIZATIONImproving the
current business
Understanding the customer
Topline growth
Customer contact points
DIGITALIZE THE COMPANYIncrease flexibility of internal operations
BE DIGITAL
People
Processes
Ecosystem
ST
UD
EN
T
BUSINESS
AS USUAL
GO DIGITAL
DIGITALIZE THE
CUSTOMER
EXPERIENCEEnchant the
customer
Source: Accenture Analysis
56
We are evolving in our Digital Transformation Journey
Source: Accenture Analysis
We defined processes based on SAFe (Scaled Agile Framework), and over 520 people from the
IT and Business teams are already trained to operate in the new model as of August/2018
People from IT and Business teams
~520
Value Streams
~15Agile teams
~50
Agile delivery trains
~8Hours of development for Value Streams
~770k
Hours of development every 10 weeks
~155k
57
SAFe Ecosystem
Features already delivering direct value for the business
RECRUITMENT
features
Admissions
Journey
8
+24.7%Conversion of
enrolled
students
features
Service Journey
SATISFACTION
16
+13.5%
Service NPS
features
Service Journey
REVENUE
2
+70 MMRevenue upside
from adjusting
classroom hours
features
Financial Journey
FUNDS
8
+100MMAdditional
cash
generated
features
Academic Journey
ACADEMIC
QUALITY
~301
+19 p.p.Students
completing all
online activities2
features
Academic Journey
EMPLOYABILITY
2
70%Increase in
matching of
students and
job openings
higher
recruitmenthigher retention higher results
(1) A new platform for continuous evaluation was developed, which has the capacity to bring important strategic advantages for our academic model; (2) only freshmen
58
Partnership with Cubo Itaú
Partnership with Cubo Itaú, with Kroton as a sponsor of “Cubo Education”, creating the greatest EdTechs hub in Latin America
Cubo Education - fostering edtechs with a focus on adding technological value and knowledge to the development of education in Brazil
Combination of Kroton’s experience in education and Cubo Itaú’s capacity to create
structured startups centers
Partnership fosters educational technology market and supports transformation of the future of Kroton students, allowing them to experience innovation and entrepreneurship
STUDENT SUCCESS
60
Hiring process for
all new stores
carried out
exclusively through
Conecta
Opportunities for
students to work as
digital consultants
for Natura
Complementary
training for students
to work with Huawei
technology
PARTNERSHIPS
Employability Channel
For every 3 interviews, 1 student is hired
GROWTH
+550,000
active students(+67% in 12 months)
+270,000
job openings(+114% in 12 months)
+23,000
companies(+92% in 12 months)
Most users are re(introduced) into the job market
Profile of New Hires
89%
7%4%
Were unemployed or got their
first job
Changed jobs and increased their
income
Changed jobs with lower
salaries to work in their field
of study
LARGE COMPANIES ADVERTISE OPENINGS ON CONECTA
61
Strong Income Growth
As a result of Kroton's Postsecondary Education
INCOME INCREASE BY AREA OF KNOWLEDGE1
KROTON Civil
Engineering
Technical
Courses
Social &
Applied
Sciences
Human
Sciences
Extra
Sciences
Agrarian
Sciences
Biological
Sciences
Health
95%80%
198%
162%
133%
111%102%98%
82%
1 Secondary survey with a sample of ~30,000 students carried out by Neoway
EFFICIENCY LEVERS
63
Margin Stability in Same Stores
All teams involved in matters
related to retention
Customer Experience (CX)/User
Experience (UX) implemented
Continued evaluation
New systems / new Virtual
Learning Environment
6 exclusive teams for the
students’ entry processes
New PUC (Unified Enrollment
Portal) delivered
Optimized model for offering
disciplines
Operational Research per
student (4th phase)
Strategic Sourcing (Wave 5)
New wave of centralization and
automation of activities in the
units and corporate
How is Digital
Transformation impacting
this challenge?
1st phase:
Cost
Efficiency
2nd phase:
Commercial
Efficiency
3rd phase:
Retention
Efficiency
We still have some opportunities regarding cost efficiency, many in commercial efficiency and
practically an open field in opportunities to capture efficiency in retention
2010 2018
Today
2016
Potential efficiency
gains to be captured
64
Student Retention: Embracing Project
50% of dropouts occur throughout the 1st semester, and the onboarding of
students is essential to improve this indicator
EnrollmentWelcoming
CallWelcoming Week
Login to AVA and guided
access, demonstrating
functionalities/navigation
Academic Model and Continued
Evaluation (focus on Pre and Post
class, digital content and
scores)
Conecta Employability Channel
Start of classes and invitation to
the welcoming week
Main themes covered:
CONSISTENT VISUAL
COMMUNICATION
RECEPTION AND GUIDANCE
INAUGURAL CLASS
TOUR IN THE UNIT
Freshmen reception in the units:
Students who go through embracing process
have a better Reenrollment % for the 2nd semester
compared to other students
Result:
Grupo Controle Remat 18.2 X
18.1
+7PP
In
reenrollments
for 18.2
Control
Group
Reenrollments
2018.2 x
2018.1
65
Student Retention: Specialized Consultants in Units
For reactive action, we have a dedicated team in the units, acting with tools
and processes which seek to avoid dropouts.
On-Campus Channel with
Consultants in the Units:
DROPOUTS WITHOUT RETENTION ACTIONS
DROPOUTS WITH RETENTION ACTIONS
30%dropouts avoided
We measured the % of students retained after approached
after they declare they are thinking of dropping out
18.1 18.2
+8PPStudents
Retained
Evolution of retention indicator
in 2018Retention
Gain
22%30%
REGULATORY
INDICATORS
67
Regulatory Indicators
IGC has also sustained satisfactory levels above ~95%
2010 2011 2012 2013 2014 2015 2017
61%
82%
97% 97%98% 95% 96%
Public Institutions: 92%
Private Institutions: 86%
2016
96%
FOOTPRINT
69
Brazil’s largest education company
¹ Base date: 4Q18
2.4 million students¹
Undergraduate 358k On-Campus 457k DL815k
Unregulated and Language Courses (short-duration open enrollment programs)77k
Students in K12 Schools, Associated Schools and Language Schools1.5m
Graduate41k 7k On-Campus 34k DL
LFG Preparatory Courses (for Brazilian Bar association and civil servant entry exams)27k
70
1,310 CENTERS ACCREDITED BY MEC
Present in 967 municipalities
143 CAMPUSES
101 municipalities 967 municipalities9.4%Market Share1
32.6%Market Share1
1 Source: INEP/MEC Education Census 2016
71
Our Students
Source: AVALIAR 2018 Survey
61% are women 56% over 24 years old 35% are married
43%57%
32%
68%
On-campus Distance Learning
Men Women
53%47%
≤ 24 years old >24 years old
27%
73%
Married Single
14%
86%
8%
92%
Private Institutions Public Institutions
77%
23%
82%
18%
≤ 4 minimum salaries> 4 minimum salaries
32%
68%
21%
79%
Unemployed Employed
29%
71%
49%51%
88% come from public schools79% have a family monthly
income of <=R$3,99272% are employed
On-campus Distance Learning On-campus Distance Learning
On-campus Distance Learning On-campus Distance Learning On-campus Distance Learning
CORPORATE
GOVERNANCE
& MANAGEMENT
73
Culture of meritocracy
Base Date: Dec 20181 Monthly 2 Hourly
24,128EMPLOYEES
10,555Professors
1,642DL Tutors (m1)
1,129Program Coordinators
155Unit Directors
7,890Administrative Employees - Units
2,636Administrative Employees - Corporate
121DL Tutors (h2)
ST IncentiveBonus
LT IncentiveStock Options
3,717 Participants
All corporate managers in N1,
N2 and N3 levels
All unit directors
All program coordinators
Aligned with the
company’s performance
125 Participants
All corporate managers in N1
level and part of N2
Standard vesting:
4 years (25% p.a.)
Aligned with
stock performance