app store tips: the road to the emerald city
DESCRIPTION
Tips and strategy to help you on the path to success in the App Store.TRANSCRIPT
Growing Your iOS App Business“The journey to the Emerald City”
Ryan Ruud Marketing Communications, W3i
@ryanruud on Twitter
The Emerald City
App success = Emerald City
The Wizard
The Wizard = Mystery of the App Store
The Yellow Brick Road
We’re off to see the wizard. . .
There is a path and you’re not alone on your way to the Emerald City
Along the way. . .
• Planning (Brain)
• Distributing (Courage)
• Engaging (Heart)
• Cashing in (Ruby Slippers)
Planning
What Type of App to Build
• Pick a category– App Store 20 total categories– Games
• Games 19 sub-categories - 15% of App Store
• Highly competitive
– Social– Niche
App Store Categories
Books
Business
Education
Entertainment
Finance
Games
Health/Fitness
Lifestyle/Medical
Music
Navigation
News
Photo
Production
Reference
Social Networking
Sports
Travel
Utilities
Weather
Creating the Blockbuster
• It is harder to create a hit without a cowboy mentality surrounding you.
• Fail upwards. • Don’t create a bigger footprint and get trapped in your
own wealth.• It helps to be a little crazy, a little delusional.• Don’t be afraid to pivot.• Start with a lot of concepts, then start cutting.• Understand the human side of business.• Relentless focus on quality and creating apps that don’t
suck• Stop doing things that piss users’ off
– Hurry up and wait- Eliminate splash screens– Surprise and delight- Add those little things that impress
people. – Implementation detail- Never let them see how you made it– Design for everyone- Bejeweled versus Grand Theft Auto– Don’t be a jerk- spam
Be Transparent
• Make it easy for users to find the answer– Added “Need to request a
refund?” and “How to disable in-app purchasing”
– Direct link in app via a “?”
– Additional disclosures in App Store Description
Build in engagement
App Store Optimization-ASO
• Icon: – Easy to recognize and tie to app– Consistent use (small and large icon)– Avoid trademark violations– Vector based
• Name– Describe utility of the game– Avoid special characters– Don’t use the device in name
App Store Optimization-ASO
• Screenshots: – Take the time to make quality images– Capture images that best depict app– Don’t use device imagery (automatic
rejection)
• Description– First two lines most important– Simple, concise words– Match tone to game– Use copy to enhance credibility– Don’t include price– Maximize copy above the fold
Distributing
Predictable Distribution
Estimated download volume needed for Top 100 ranking:
App Store Position Est. # Downloads Needed
Top 10 ~50k-150k
Top 25 ~30k-50k
Top 25-50 ~17k-30k
Top 50-100 ~10k-17k
Sub 100 Free 100s-depending on category popularity
Once in the Top 50, Volume of organic downloads will increase significantly. -Source: AdMob, Inc.
Dolphin Play Ranking
How to Influence Rating
• Apply viral hooks in your app to encourage sharing
• Use in-app messaging• Develop a plan
Driving Installs
• Public Relations– Apperang– Twitter– Networking
• Results:– 10 Media Mentions– 80+ In-coming Leads
Elusive Apple Feature
• Mystery• Credibility &
Awareness• Demo at mobile
shows• Nag, ask questions• Luck
Advertising
PPI Display Search
Pricing CPICost per install
CPMCost per impression
CPCCost per click
Cost per click ~.05-.15 ~.05-.30 CPC
Cost per install ~.40-.75 CPI ~.75-1.25 ~.75-3.00 CPI
Targeting In device Mass audience Key words
Saturation Yes No No
Predictable Yes No No
Game App Advertising US
*Seasonal price sensitivity
Discounting
• Discounting can get you noticed
• App price trackers will promote
• Make sure price drop is ridiculous enough to get PR
Never say never. Mark Rein, VP of Epic Games-creator of Infinity Blade, "Folks we are NOT going to screw the folks who bought Infinity Blade at $5.99 by dropping the [price] only a few weeks after we ship!"
Just discounted price by 50%.
AppAllStar – iOS App Calendar
iOS App Calendar
Promotional SiteCalendar Widget Single-day Widget
Viral
• Getting more social– Ngmoco – launching
worldwide social gaming network
• Samsung’s Android phones
– Facebook’s single sign-in
Capitalize on Holiday Demand
• Christmas is a head spinner— over 3X the traffic
• Watch out for the big guys like EA
• Don’t over analyze• Promote 4 days prior• App Store holiday lockdown• Demand for holiday themes
Engaging
Increase App Usage
• Plan. Who’s the audience? What is sticky for them?
• Plan for strong entertainment value• Give tips about use• Create a community• Collecting• Exchanging• Allow customization• Scoring-points• Create competition among friends
using visible metrics• Add fresh content• Give incentives for returning
Reward Users for Coming Back
• Strategic reward schedules– Fixed interval reward
scheduling– Fixed action reward
scheduling
• Elements of Good Reward Schedules– Contingency– Response– Reinforcement
Re-enforcementTrade Nations
Fixed action rewardDolphin Play
Fixed interval rewardTrade Nations
Alerts Are a Must.
Push Notifications• Maximum 3 times a day• Uses
– Tied to events or actions• Decay thresholds• Time thresholds• Maximum thresholds
– Social• Visitors
– Drive action and game progression• New Content/features• Discounting
Compulsion Loops
• Tangle of social obligations
Eliminate ProGets users hooked and then asks them to pay
Bejeweled BlitzChallenge friends Farmville
Buy tractor, plow faster
Dolphin PlayDolphins need feeding
Constant Updates
• Push notification keeps game top of mind
• Examples– Improve game play– Add fresh content– Add social elements– Fix bugs Pocket God
37 updates were released for the iOS version of the game as of February 23, 2011,
Cashing in
Game Balancing
• Having multiple options or routes to victory
• User can buy a quicker route
Smurf’s Village“…blatant attempt to push user into buying massive amounts of in-app currency.”
16 out of 25 top grossing iPhone game apps are using in-app purchases
iTunes Top Grossing 03/31/2011
10 out of 25 top grossing iPhone game apps are using the free-to-play model
iTunes Top Grossing 03/15/2011
Free vs Paid
October2009
June2010
December2010
June2010
December2010
0%
25%
50%
75%
100%
100%
64%
51%
88%
71%
22%
15%
5%
14%
14%
34%
7%15%
Revenue Share Free Applications With In-App PurchasesRevenue Share Paid Applications With In-App PurchasesRevenue Share Paid Applications
Revenue Share By Monetization Type (United States)
With W3i’s Ad-funded Payment Platform
• Recommend apps for virtual currency
• Easy for user to participate—no cash outlay required
• Higher conversion rates• Increased life-time value• Fully brand for your app
– Your virtual goods– Customized interface– User install history
• Easy to integrate
Fully Branded
3rd Party Developer Simulation Game
Ad Funded
Payment PlatformIn-App
Purchases
Before
After
+54%
RAIX FISH FARM
Sold Millions, Now What?
Licensing
Questions
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