Another Perspective

Presenter: Ravi Nath – Logistics Operations Manager

Viva Team: Ashley Backman – National Sales Manager - Transport

David Brennan – KAM – Transport Fuels & Shell Card

Safety, Productivity, Technology

& COR

29th August 2018

Overview

1. About Us

2. Safety, Productivity & Technology

3. Chain of Responsibility

Our Journey

2018

Viva Energy

Group

Listed on ASX

Our National Footprint

Oil Refinery

Oil Terminals

Retail Outlets

Truckstops

Experienced Operator

Shipping

Pipelines

Trucks

Our Business

Fuels

Chemicals Lubricants

Bitumen Greases

Aviation Fuel Oil

Our Products

Logistics in our Business

Bulk product deliveries

Packed product deliveries

Hired Carrier managed product

deliveries

Into plane & into equipment deliveries

Pick up at our Terminals

Receiver of Deliveries (Containers,

Pipes, pumps and complex

equipment)

Add VIVA truck image

Safety

Policies & Commitment

HSSE Management

System

Hired Carrier Expected

Standards

Industry Practice (SLP)

Assurance

Driver Engagement

Learning from incidents

SecurityTransport Product Stewardship

Process SafetyHealth

Community Projects

Contractor Management

Personal Safety

Environment

Control Framework (Mandatory)

Our Commitment to HSSE and Manufacturing Quality

HSSE Standards

ManualsHSSE Management System

The Challenge – Hearts & Minds!

Productivity

Productivity includes safety!

Utilisation of resources (vehicle & driver)

Time Utilisation

Weight Utilisation

Maximise optimal vehicle size

Back-office activities

Joint audits with industry partners

Empowering people

Technology

Vehicles

Breaking/Suspension systems

Telematics

Rear-forward facing camera

DSS (Driver Safety System)

Planning & Dispatching

Incident Reporting

Electronic Proof of Delivery

ERP (Enterprise resource planning)

People & Organisational impacts

Technology – Quintiq Logistics Planner

Technology – MyOSH Dashboard

Chain of Responsibility & Safety Culture

Every party has obligation to eliminate or minimise potential harm or loss (risk) by doing all that is reasonably practicable to ensure safety

Party is liable unless

It did not know, and could not

reasonably be expected to have known, of

the contravention concerned; or

It took all reasonable steps to prevent

the contravention; or

There were no steps the person could

reasonably be expected to have taken to

prevent the contravention.

Generative

Proactive

Calculative

Reactive

PathologicalWe don’t care as

long as we are not caught

Safety is how we do everything

here

COR – Our Approach

HSSE Management System is in

place

Identify scenarios for logistics

responsibilities

RASCI Matrix developed & Carrier

consultation

Gap Analysis

Procedural updates and Training

R – Responsibility

A – Accountability

S – Support

C – Consult

I – Inform

COR – Customer Expectations

Prequalification audit or safety

management system questionnaire

Specific clauses can be included in

contracts

Specific KPIs relating to COR may be

requested

Customers also need to understand

their obligation

Leading COR KPI Example

Vacant HSSE-Critical Positions

No. of Driver Assessments (on road, gantry, delivery)

Toolbox Meetings

% Driver Exposure to all Toolbox Topics

No of Infringements & Fines

No of Defect Notices for Roadworthiness

Maintenance non-Compliance (<10% tolerance) (CRM)

% Driver ID (not signed in)

Speeding Exceptions (exceeding 104km/h for 30 sec)

Harsh Braking (decelerates at 0.5-0.6g)

Harsh Acceleration (accelerates at (0.17-0.22g) 6-

8km/h/s

Non-Compliance to National Fatigue Regulations

Drug Tests

Preliminary Alcohol Screening

Vacant HSSE-Critical Positions

Another Perspective

Presenter: Ravi Nath – Logistics Operations Manager

Viva Team: Ashley Backman – National Sales Manager - Transport

David Brennan – KAM – Transport Fuels & Shell Card

Safety, Productivity, Technology

& COR

29th August 2018