annual report - urbacon-intl.com annual report - 2014.… · hse annual report 2014 hse performance...

U r b a C o n T r a d i n g & C o n t r a c t i n g

Annual

Report

2014

HEALTH, SAFETY AND ENVIRONMENT


HSE Annual Report 2014

TABLE OF CONTENTS

ABOUT US 3

CHIEF OPERATING OFFICER’S MESSAGE 4

OVERVIEW 5

POLICY AND COMMITMENT 6

HSE MANAGEMENT SYSTEM 7

HSE PERFORMANCE HIGHLIGHT 8

HSE PERFORMANCE 9

FIRST AID SUMMARY 10

HSE VIOLATION & SITE IMPROVEMENT NOTICE (SIN) 12

EMERGENCY PREPAREDNESS AND RESPONSE 13

IN DISCUSSION 15

ENVIRONMENT & SUSTAINABILITY 16

HEALTH PROGRAM & PROTECTION 19

HSE TRAINING & AWARENESS 22

ACHIEVEMENTS 25



ABOUT US

UrbaCon Trading & Contracting (UCC) is a class-A certified design build turnkey

construction company which has prominently emerged as a key construction

contractor in Qatar with visionary leadership and highly experienced management.

Its primary mission is to translate its vast professional expertise into construction

landmarks within the potential of Qatari emerging markets by providing the highest

level of integrity, innovative solutions, and continuous Client support.

UCC initiates fast-track design build project methods that provide shorter delivery

timelines. This is achieved by overlapping functions of project design, procurement

and construction processes which result in project handovers in shorter time, and at

less costs than conventional programs.

Although UCC’s vision is globally driven, our partnerships are local. By uniting our

professional specialists with internationally renowned consultants we continue to

provide world class sustainable developments that meet the discerning demands of

our Clients.

UCC’s construction and business development plans are strategically positioned to

grow within our developing world and develop our business in unison with the growth

of emerging markets. We place significant importance upon supporting these

initiatives by striving for global standards of environmentally friendly best practices,

smart eco-friendly development and construction methods, and by complying with

the local QSAS and LEED requirements. Furthermore, UCC is also an OHSAS 18001

and ISO 14001 certified Company who follows stringent safety regimes and

continuously strives to improve its business performance and relationships.

We are proud to present ourselves to the World arena as one of the leading and

innovative construction contractors with effective collaboration, relationships and

tools.



CHIEF OPERATING OFFICER’S MESSAGE

Since the launch of UCC in 2011, it

has been the Management’s goal

to impart a culture of continual

improvement in our HSE

performance. This vision is

cascaded with encouragement

through UCC, its affiliate

companies, its Design Consultants

and Subcontractors.

The HSE team and Project

representatives work closely

together throughout the Group to

drive continuous improvement in

our HSE standards and

performance.

This is reflected in our successful achievement of OHSAS 18001, ISO

14001 and the award of the International Safety Award, with Merit,

from the British Safety Council.

UCC’s strength has increased substantially over the last 4 years and

likewise our continuous attention to HSE requirements has grown in

parallel, we are therefore proud to present our report for 2014

detailing our progress and would welcome your feedback and

comments.

Glyn Thomas

Chief Operating Officer



OVERVIEW

The Health, Safety & Environment Department (HSE) publishes an Annual

Report on the performance of its functions. It shows how the organization has

performed against published work plans, HSE Management System (HSEMS)

and applicable laws so that stakeholders can see how we are delivering.

This is our third Annual Report for UCC and this report outlines the

performance and accomplishments of our business for the year 2014.

Moreover, it covers the areas of Health, Safety and Environment in line with

the Company policy and commitment to report HSE performance.

UCC operates under a common set of business principles which are

supported by policies and business control. These include a group HSE

Commitment and Policy which requires every department and project to

possess a systematic approach to HSE Management.



POLICY AND COMMITMENT

UrbaCon conduct business so that all risks to people, property and the

environment are reduced to an absolute minimum. It aims to have an HSE

performance that will earn the confidence of staff, customers, shareholders

and society.

Our long-term business success depends on our ability to continually improve

the quality of our services while protecting people and the environment.

Emphasis must be placed on identification and evaluation of all health,

safety & environmental hazards, compliance with all applicable HSE

legislation, prevention of incidents, injuries and ill health and quality

enhancement. This commitment is in the best interests of our customers/

clients, our employees and contractors, our stockholders, and the

communities in which we live and work.

Sheraton Doha Resort & Convention Hotel



HSE MANAGEMENT SYSTEM

UCC comprehensively manages health, safety and environment (HSE) as a critical

part of its process. Its Health, Safety & Environment Management System (HSEMS) is

fully aligned with ISO 14001:2004 and OHSAS 18001:2007 standards and employs a

systematic approach to achieve continuous performance improvement. To ensure

success, the following key elements are required in the process:

Visible management leadership

The Company’s Senior Management is committed to the implementation of the

Management System and its further development to improve the Company’s ability

and enhance customer satisfaction with work meeting the specified quality on time

and with minimal acceptable impact on the environment and without

compromising the health and safety of the workforce and others involved in our

business activities. The system assures that we meet not only our Customer’s

requirements but also the regulatory and statutory requirements.

Organizational responsibilities

UCC Senior Management takes the ultimate responsibility for all matters with respect

to HSEMS implementation. The HSEMS roles, responsibilities and authorities are

defined for relevant functions and various levels within the organization. UCC

Management Team provides the resources essential to the implementation and

control of the HSE Management System, including: training, human resources,

specialty services and financial resources, technical and informational services

Hazard identification and assessment

Management representative with the help of process owners and other HSE Officers

identifies the occupational health & safety, hazards & risk assessment and controls.

Prior to commencement of any work or task assessment for risks involved will be

carried out. This will include both routine and non-routine activities and as

assessment regarding the effects of the work or task will gave on all persons having

access to the workplace.

Risk assessment

The hazards identified shall be assessed, prioritized and documented with regards to

the risk they pose at the workplace and personnel with regards to HSE. Each hazard

will be assessed using a risk assessment to determine the level of risk involved.

Determining controls

The controls required for reducing each risk are determined from the requirements of

the following hierarchy:

Elimination

Substitution

Engineering controls

Administrative controls

Personal Protective

Equipment (PPE)



HSE PERFORMANCE HIGHLIGHT

UCC’s performance in Health, Safety and Environment (HSE) remained strong

in 2014 with most projects meeting safety targets on metrics such as zero

fatalities and minimal lost time injuries (LTIs).

International Safety Award 2014

UCC achieved the International

Safety Award 2014 with merit (90%

score) from British Safety Council,

United Kingdom. This is the rarest

global award in Health and Safety

given to companies based on

stringent verification and

compliance to good practices in

HSE. It obviously benchmarks our

HSE performance which

demonstrates our commitments

towards Health and Safety at high

level. It will also help in the

prequalification process especially

to qualify among giant

stakeholders in Qatar.

Mr. Ahmad Aseer, Senior HSE

Manager receiving ISA 2014 award

from Lynda Armstrong OBE, Chair

of Trustees of the British Safety

Council, on 25th of April 2014 at the

Grosvenor House in London.



HSE PERFORMANCE

The HSE Performance dashboard

details UCC’s actual HSE

performance against

performance targets set in HSE

Management System

documents.

HSE Performance by the Numbers

0 Number of Fatalities

47,652,689 Man-hours worked in one year

5 Lost Time Accident (LTA)

0.01 Lost Time Injury Frequency (LTIF)

10 Moderate Injury Cases

0 Reported Occupational Illness

DEFINITIONS

Lost Time Accident (LTA)

It is an injury arising out of or in connection

with work, which involves a person being

absent from work for more than 4 days.

Lost Time Injury Frequency (LTIF)

It is a rate that allows a calculation to be

made that balances the number of

reportable accidents that occur against

the number of hours worked.

Formula:

No. of injuries in a period x 100,000

No. of hours worked in that period

Moderate Case

It is an injury arising out of or in connection

with work, which involves a person being

absent from work for less than 3 days.

Lag

gin

g In

dic

ato

rs

Lea

din

g In

dic

ato

rs



FIRST AID SUMMARY

0

20

40

60

80

100

120

140

160

Category of Accident (First Aid)

0

50

100

150

Part of Body Injured (First Aid)



0

20

40

60

80

100

120

140

160

180

200

Minor

abrasion

&

scratches

Minor cut

injuries

Deept cut

injuries

Sprain due

to hit

Sprain

undue

stress

Bone

fracture

simple

Bone

fracture

multiple

Burn Foreign

body into

eyes

Punctured

by nail

Others if

any

Type of Injury (First Aid)

0

20

40

60

80

100

120

140

Designation of Injured (First Aid)



HSE VIOLATION & SITE IMPROVEMENT NOTICE (SIN)

LEGEND

ADIR Anantara Doha Island Resort QEZ3 Qatar Economic Zone 3

AFM Al Farjan 14 Markets SDR Sheraton Doha Renovation

ASJH Al Jassasiya South House SWCP Souq Waqif Car Park

CGB Coast Guard Base Expansion SWD Shahaniya Workshop Department

HCNS Hotel & Complex of Al Najadah Souq SWSH Souq Waqif Souq Hotel

JLV Al Jeryan Luxury Villa TBPHMNC The Base Project Harbor and Main Navigational Channel

LRIMW Design and Build of Six Islands TIPVG The Island Project - Villa and Gate House

MFEC Megapolis Family Entertainment Center TIPVGM The Island Project - Villa and Gate House Marine Works

NF North Farm Project VLMO Villa Al Azaiba in Muscat - Sultanate of Oman

QEZ1 Qatar Economic Zone 1

0

10

20

30

40

50

60

70

80

90

100

HSE Violation

0

50

100

150

200

250

Site Improvement Notice (SIN)



EMERGENCY PREPAREDNESS AND RESPONSE

Emergencies and crises can happen anytime, often when least expected. To ensure

readiness in handling these, UCC has established procedures to identify potential

hazards, their impact and how to respond to such situations for preventing and

mitigating the environmental impacts and occupational health & safety risks.

First Aid Training

UCC regularly conducts first aid training for its staff.

On January 19 to 21, 2014, first aid training was

successfully completed by 40 staff from various

projects at Hamad International Training Center.

The training provided basic rescue and first aid

education including guidelines in giving

emergency care, patient/ casualty handling, soft

tissue, bones, joints, and muscle injuries, preventive

shock management, common emergencies,

bandaging techniques and cardio pulmonary

resuscitation (CPR). The training aims to make the

workplace safer, improve staff’s ability to save a

lift, and prevent an injury from becoming serious.

Mock Drill Preparation

Throughout 2014, UCC conducted

various trainings on fire fighting and

prevention in all its various projects

in order to increase awareness

among employees. This ensures

immediate response and readiness

of personnel in case of a real fire

incident.



Emergency Drills

Emergency arrangement is a vital part in

providing a safe working environment in

a site. It identifies the responsibilities,

actions and resources necessary to deal

with in an emergency. Prior to preparing

a procedure, we carry out a risk

assessment, estimating how likely it is for

an emergency event to occur at our sites

and if it does, how serious or damaging

the consequences would be. Our

emergency arrangements provide an

appropriate and proportionate response

to any situation.

Emergency mock drills are mandatorily

being carried out every 6 months at all

our sites. Several mock drills have been

performed including fire emergency &

medical emergency.

Various marine emergency drills were conducted in marine and coastal projects

(Coast Guard Base Expansion, Six Islands and The Island Project – Villa & Gate House

Marine Works).

Fire Evacuation Drill

Anantara Doha Island Resort (ADIR)

Fire Evacuation Drill

Souq Waqif Car Park (SWCP)

Heat Stress Management Drill Cardio Pulmonary Resuscitation (CPR) Drill

Medical Emergency Drill Man Over Board Drill



IN DISCUSSION

HSE is a core value within UCC. How did they perform

in 2014?

Over the last year, we have given high priority to

promote our HSE culture and to ensure that it is actually

upheld by all employees and subcontractors. As part of

the culture, they are encouraged to take personal

responsibility for their actions. Line management staff

obviously plays an important role here. It is their task to

promote the HSE culture in their respective areas of

responsibility. We have organized workshops targeted at

the middle management in particular to ensure its

effectiveness.

You must have been pleased about the ISA award

given for your HSE activities?

Yes, it was great for UCC to win the International Safety

Award from British Safety Council. This purely shows good

management commitment and leadership towards HSE. I

am also just as delighted with the HSE commitment shown

by our employees, which we reward with our internal HSE

Award system. We are looking ahead to ensure higher

safety.

What is so important about these certifications?

We want to make sure that our HSE management system meets the highest international standards.

We are also keen to further enhance the quality of our HSE measures and minimize any risks. Last but

not least, certification of management systems to internationally recognized standards leads to greater

legal certainty around the world. We therefore believe it is important to certify our management

systems at all levels- local and international.

How does HSE relate to sustainability?

With the advent of sustainability, our skills and experience are more important than ever. HSE leaders

are increasingly responsible for designing and implementing strategies to take companies beyond

compliance. These initiatives involve tasks such as:

Developing and leading a formal sustainability program

Creating successful internal partnerships to integrate HSE values and practices across the UCC

business

Communicating enterprise risks associated with HSE failures

Establishing corporate HSE standards and practices, considering sustainability as a key element

Publicly reporting progress on a full spectrum of HSE and sustainability initiatives

Responding to stakeholder inquires about their company’s HSE and sustainability performance

Working with supply chain

Ensuring safe and healthy workplaces around all the projects

Ahmad Aseer Senior HSE Manager & Management

Representative



ENVIRONMENT & SUSTAINABILITY

Environment & Sustainability involves making decisions and taking action that are in

the interests of protecting the natural world, with particular emphasis on preserving

the capability of the environment to support human life.

Our Company ensures that all procedures being carried out at our projects are

environmentally sustainable and resource efficient and all materials being bought

are from renewable sources and with low emission.

UCC has striven hard to constitute policies which can be implemented at all

projects. Our certifications such as ISO 14001:2004 & membership from Qatar

Sustainability Assessment System (QSAS) reflects our dedication and commitment in

maintaining and improving environmental sustainability. We believe that by taking

steps today, we will proactively support the future of our Company and bring

increased value to our customers, employees and shareholders.



World Environment Day Event

UCC tied up with Kainat Foundation to

celebrate World Environment Day

(WED) on 12th June 2014 at Friends of

the Environment Center, Doha. The

event consisted of an art exhibition,

seminars and an award ceremony

where 39 winners out of 209

participants from various competitions

conducted for schools in the GCC

were honored.

Every Year, the inclusive theme set by UNEP on World Environment Day signifies our

sense of responsibility towards protecting our nature and surrounding. The WED 2014

theme “Raise your voice not the sea level” inspires us to work together for a

collective cause.

Painting contest was part of

the event wherein students

from various schools

participated.

Various schools received

mementos to serve as

remembrance to the WED

Event.

Students from various schools

receive certificate in honor of

the event.



Waste Management

To prevent any damage to our environment, we ensure that proper waste

management is implemented in our company.

Water Quality Sampling

In our Marine Projects, we ensure that regular water quality sampling is being carried

out to assure that water quality is not being compromised. Sampling is being done

by a registered Third Party.

Waste Sorting at Marine Projects Road cleaning at Viva Bahriya Tower 26,

Pearl, Qatar



HEALTH PROGRAM & PROTECTION

Blood Donation Campaign

In association with Hamad Medical

Corporation (HMC), blood donation

campaign was carried out last 2014 at our

Head Office (Al Jassim Building) and

Shahaniya Camps, giving UCC/KCT staff

and others the opportunity to donate

blood.

As part of the Company’s social

responsibility, the blood donation

campaign aims at supporting the blood

bank and blood requirements of local

hospitals. Each year, UCC makes a

conscious effort to host a blood donation

and receiving a great response each time.



Health Surveillance

Health surveillance is a system of

ongoing health checks. It is

important for detecting ill-health

effects at an early stage, so we can

introduce better controls to prevent

them getting worse; providing data

to help us evaluate health risks;

enabling employees to raise

concerns about how work affects

their health; highlighting lapses in

workplace control measures,

therefore providing invaluable feedback to the risk assessment; and providing an

opportunity to reinforce training and education of employees. UCC prioritizes the

health and safety of its employees hence the implementation of the mentioned

system.

Heat Stress Management

Most of us are aware how high the temperatures get in Qatar during summer

season, ergo proper and sufficient control measures are implemented at all of our

project sites to protect our employees and avoid unwanted incidents such as heat

stress.

Tiffin Carriers

Around 7,000 pieces of Tiffin Carriers

were provided for each of our

operatives to prevent food spoilage

and for sanitary reasons.

Rest Areas Cold Drinking Water Stations Rehydrating Drinks



Site Medical Facilities

Construction sites are considered high risk

workplace where workers are exposed to

hazards that could result in serious injury

or illness and would require first aid. In this

regard, it is essential that all employees

have quick and easy access to first-aid

facilities on site.

First aid arrangements in our sites are

determined in several factors. This

includes taking in consideration the

geographic location of our sites where

we consider the distance needed to

reach emergency services; distribution of

workers at site to provide easy and fast

access to first-aid rooms; number of

workers in order to provide adequate

number of first-aiders and first aid boxes

as required by the state’s legal standards;

weather; workplace hazards and risks;

history of accidents and nature of work or

activities being carried out at site.

World No Tobacco Day

Every year, on May 31, World Health

Organization (WHO) mark World No

Tobacco Day, highlighting the health risks

associated with tobacco use and

advocating for effective policies to

reduce tobacco consumption.

According to WHO tobacco kills nearly 6

million people each year, of which more

than 600,000 are non-smokers dying from

breathing second-hand smoke.

To show support to this event, UCC sent

out a message to all staff, specifically the

ones who smoke and use tobacco, to

stop smoking/using tobacco on that day

at least.



HSE TRAINING & AWARENESS

It is vitally important to lay a good foundation of health and safety skills in a

construction company. We ensure that UCC is well-equipped to improve safety

standards and save lives by investing in safety training from the top to bottom of our

company.

Providing health & safety information and training help to:

Ensure employees are not injured or made ill by the work they do;

Develop a positive health & safety culture, where safe & healthy working

becomes second nature to everyone;

Find out how to manage health and safety better;

Meet legal duty to protect the health and safety of employees.

Effective training:

Will contribute towards making employees competent in health & safety;

Can help avoid the distress in business that accidents and ill health cause;

Can help avoid the financial costs of accidents & occupational ill health.

Shahaniya Training Center



IOSH Working Safely Training

On January 3 & 10, 2014, 28 Foremen

and Supervisors attended this training

which was conducted by ArBrit Safety &

Engineering Solution. It provides an

essential introduction to the basics of

safety in the workplace.

Heavy Equipment Safety

22 PMV Operators attended specialized

training in March 2014 which was

conducted by HSE Trainer. The training

tackled safe movement of heavy

equipment, fire prevention and control

measures to be applied when using

heavy equipment.

Fire Prevention and Fighting Training

412 operatives from various projects

attended specialized trainings regarding

Fire Prevention and Fighting which was

conducted by HSE Trainer.



Banksman Training

Banksman trainings have been

conducted a number of times due to the

increased machinery and vehicle

activities at site. 45 selected Operatives

received this training last 2014.

Marine Training on CSD

10 selected staff attended the said

training on 16th of April 2014 which was

conducted by BOSKALIS. Marine Traffic

System and awareness of Cutter Section

Dredger (CSD) anchoring point was

discussed.

Floor Warden Training

35 staff attended this specialized training

on July 15 & 20, 2014. It was conducted

by HSE Trainer. Duties & responsibilities

were discussed to the selected Floor

Wardens.

Training on Safe Use of Ladder

The training program was conducted by

HSE Department for UCC Hospitality –

Women’s section to exhibit its

commitment towards health & safety on

October 9, 2014 at Anantara Doha

Island Resort (ADIR)



ACHIEVEMENTS

Safe Worked Hours

The Base Project Harbor and Main

Navigational Channel (TBPHMNC)

2 Million Hours without Lost Time

Accident

February 2014

Anantara Doha Island Resort (ADIR)

7 Million Hours since last Lost Time

Accident

April 2014

Al Farjan 14 Markets (AFM)


Accident

April 2014



Souq Waqif Car Park (SWCP)

1 Million Hours since last Lost Time

Accident

September 2014

The Island Project – Villa and Gate

House (TIPVG)


Accident

October 2014

North Farm Project (NF)


Accident

November 2014

Sheraton Doha Renovation (SDR)


Accident

November 2014



Awards and Incentives

Shahaniya Workshop Department (SWD)

March 2014

Awards were presented by Project

Manager and HSE Team.

Pearl Private Villa (PPV)

April 2014


Manager and HSE Officer.

Al Farjan 14 Markets (AFM)

October 2014



Sheraton Doha Renovation (SDR)

November 2014





The Construction Week Qatar Awards is an event celebrating the achievements

of Qatar's construction contractors, was held for the third year on Wednesday

24th September 2014. The awards seek to recognize and reward individual

excellence, corporate prowess and project success. UCC won the No.1

Contractor of the year 2014.

For comments and suggestions please contact:

HSE Department

UrbaCon Trading & Contracting

Tel: +974 4429 2220 and 4429 2221 | Fax: +974 4429 2244 | Ext: 2954

PO Box: 201184 Doha – Qatar

Email: [email protected]

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