2014Annual Report

Contents

03 The Bridge – Milestones in our journey04 Our mission, vision and values05 Strategic Plan objectives07 Our Board08 President and CEO report11 2013-2014 Highlights13 The Bridge – A new chapter in our story14 The Bridge Connects15 Michael: A quiet achiever16 Hayley: All the world’s a stage17 Chris: Self determination18 Bonnie: In giving we receive19 Our volunteers20 The Bridge Employment21 Anthony: On solid ground22 Megan: A brighter future23 Charlene: In the fast lane24 Andy: 21 years of success26 The Bridge Works27 Sammy: Following her dreams28 Dean: Finding a new direction29 Living Fundraisers: A proud partnership30 Krishan: Taking it all in32 People in our organisation34 Community support35 Donations, Life Governors and Government funding36 Financial overview

2014 Audited Financial Statements are available in supplementary document

03

Transforming lives

In 1971 a group of determined parents and community leaders in Springvale and Noble Park in south-east Melbourne joined forces to start a school for children with a disability.

Working dynamically with people throughout the community, this organisation has grown to provide social connectedness, employment support, leisure and meaningful work placements for people with a range of needs. Ever evolving, we continue to give hope, take action and change lives for the better.

Milestones in our journey

1971 A committee was formed and funds raised to develop a school for children with a disability 1974 “Urimbirra” Day Training Centre opened in Callander Road, Noble Park 1982 The committee established a day service for adults with intellectual disabilities. Funds were raised and with the help of the Victorian Government, Urimbirra Centre was built next to the original school

1984 The committee raised funds to establish a respite care house, located in the nearby suburb of Keysborough. A sub-committee oversaw the operation of the respite house until 1992 when ownership passed to the Victorian Government and it became a permanent care residence for people with disabilities 1990s Urimbirra Centre expanded its services to include open and supported employment services. Westernport Adult Service Providers, a separate organisation, was formed by a group of professionals in disability services. This organisation developed a regional recreational service, Leisure Link Up, and an open employment program, Work Support 1995 The management committees of Urimbirra Centre and Westernport Adult Service Providers recognised that joining forces would strengthen their ability to provide regional services. The two organisations amalgamated and formed South Eastern Disability Services. This also led to the merger of the open employment services of the two organisations, Job Match and Work Support, which combined to form one service: Paramount Personnel

1999 South Eastern Disability Services further expanded, opening Kalimna Support Options, which provides day programs from a purpose-built facility in Narre Warren 2001 South Eastern Disability Services began providing community based, individualised support services 2003 South Eastern Disability Services changed its name to Options Victoria 2007 Recreation and leisure activities were introduced through funding from the Respite for Older Carers program 2013 Options Victoria was renamed The Bridge to unite an increasing number of services under one banner

2014 Celebrating 40 years of service

Become a provider of choice in the south-east and beyond

Enable meaningful outcomes for individuals

Champion connections and collaboration

Build a thriving organisation that exemplifies our values

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VisionA connected society where all people with disabilities achieve their full potential.

ValuesIntegrityWe are genuine. Our approach with everyone is honest, open, transparent and professional.

ConnectednessWe work collaboratively. We connect people to opportunities and achieve real outcomes. We are holistic, cohesive, well networked and inclusive.

IndividualityWe respect individual choices and diversity. We believe everyone is entitled to a fulfilling life. We are compassionate, supportive and empowering.

CourageWe have a “can do” attitude and focus on achieving results. We are determined, passionate, enterprising and dependable. We are forward thinkers who are flexible, adaptable and innovative.

MissionTransforming lives through empowerment, choice, support, advocacy and connections to work and community.

2014-2017 Strategic Plan objectives

• Ensure financial viability and diversify funding sources through fees, fundraising, sponsorship and philanthropy

• Attract, equip and support staff to work in the new technological and consumer driven environment

• Embed the vision, values and strategy into the organisation’s culture and practice

• Build internal systems and processes to support quality individualised service delivery

• Foster greater internal integration and collaboration

• Build strong local community, school and business connections and partnerships to support growth and create opportunities

• Strengthen The Bridge’s advocacy and leadership roles at all levels

• Ensure early engagement with schools, young people, families, community groups

• Establish a volunteer and sponsorship program that connects with local communities and fosters mutual benefit

• Adapt services, expand choices and offer a whole-of-life pathway (from school to work and/or community to retirement) to best meet the needs of people we support

• Create a whole-of-organisation approach to how we empower individuals and personalise our services

• Introduce a system for measurement and reporting of individual outcomes

• Retain and significantly grow the number of people we support across an appropriate mix of support needs (low, medium and complex)

• Build recognition and understanding of The Bridge brand in the south-east by implementing an ongoing external communication strategy

• Streamline access and coordination for people we support and their families

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2014-2017 Strategic Plan objectives

06

07

Our Board

Following the 2013 annual general meeting the association adopted a new constitution and membership of the Board changed from nine to seven members, including the Chief Executive Officer. Six positions are elected by members of the association.

Board members

Jim Hall – President Helena Higginbottom – Vice President

Jason Parker – Jnr Vice President (resigned 26/5/2014) Brian Ahearne – Treasurer (resigned 29/10/2013)

Sue Banks – Treasurer (appointed 25/11/2014) Sally Bennett (appointed 30/6/2014)

Penny Newsome (resigned 28/7/2014) Vicki Smith

Phillip Toovey – Chief Executive Officer

Sub-committees

Finance Committee

Brian Ahearne – Treasurer (resigned 29/10/2013)

Sue Banks – Treasurer/Chair

Vicki Smith (appointed 25/11/2013)

Maggie Sourial – Finance Manager

Phillip Toovey – CEO

Audit & Risk Committee

Jason Parker – Chair (resigned 26/5/2014)

Helena Higginbottom – Chair (appointed 19/5/2013)

Penny Newsome (resigned 28/7/2014)

Sally Bennett (appointed 30/6/2014)

Phillip Toovey – CEO

Derica Coley – Risk, Safety & Compliance Manager

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This year in particular saw significant changes that will strengthen our identity, our services and our future.

Firstly, we must say how pleasing it is to provide our report under the organisation’s new name, The Bridge. The Board is delighted with the positive impact the rebrand has had and believes the change is vital to our ongoing growth and development.

During the year we focused our energies on renewal and put considerable effort into the Strategic Plan for 2014-2017. The planning process included staff from across the organisation as well as Board members. We renewed our vision, mission and value statements, which frame our commitment to assist people with disabilities achieve their full potential.

We continued to build the capacity of our organisation and our people through key appointments. These include the new position of Risk, Safety & Compliance Manager to build on the foundation work of recent years, develop Work Health and Safety systems and a Risk Management framework. Commitment to marketing of Connects, and strengthening communications for The Bridge, saw the implementation of a dedicated marketing and communications position.

In regard to finances, the year has again been very challenging. An overall deficit reflects inadequate rates of funding from government contracts, combined with the use of our own funds to meet shortfalls and spending on areas to consolidate and grow our organisation.

The challenge of operating on tight funding will continue in the lead up to the National Disability Insurance Scheme; however, changes made during the year have improved our ability to manage these financial difficulties. The Board is also exploring fundraising avenues to increase revenue and enhance our reserve funds.

Our changing landscape: Last year the National Disability Insurance Scheme (NDIS) became a reality through a number of trial sites. While little has been publicly reported, there has been positive feedback from many people participating in the new scheme. The experience of service providers is mixed, with many concerned that funding rates are not sufficient to sustain organisations.

The national transition to the NDIS is still scheduled for 2016. We will continue to prepare for this pivotal changeover and keep monitoring the situation in the trial sites.

In other industry matters, unresolved issues relating to wage assessment measures for supported employees have caused the supported employment sector to remain in a state of uncertainty throughout the year. It seems this situation will persist into next year.

Service highlights: The Bridge Connects expanded its community-based services opening two well-located sites in Noble Park and Cranbourne.

Our open employment service, The Bridge Employment, had a challenging year mainly due to adjustments in a tighter funding environment and changed government performance framework. However, good business planning combined with strong teamwork has placed the service in a more positive position for the future.

Similarly, in the last half of the year a re-focus of marketing strategies at The Bridge Works, our supported employment enterprise, has generated an uplift in work activity with some very positive signs for the coming year.

Working to standard: Our state-funded service, The Bridge Connects, underwent a preliminary audit in the lead up to qualifying for accreditation in 2015 under Victoria’s Standards

for Disability Services. Our employment services, The Bridge Employment and The Bridge Works, attained accreditation under the National Disability Services Standards. Yet again the auditors noted that elements of The Bridge Works services were of exceptional quality.

Our Board: As acknowledged at our 2013 annual general meeting, long-serving member Brian Ahearne retired in October 2013 after 20 years of service as Treasurer. Brian’s commitment has been truly exceptional.

Jason Parker resigned in May 2014. We thank Jason for his important contribution over three years and acknowledge his involvement as an inaugural member of the Audit & Risk Committee.

Penny Newsome resigned in July 2014. We acknowledge Penny’s vital contribution over five years, which also included being an inaugural member of the Audit & Risk Committee.

We are grateful to both Directors for the insight, skill and dedication they brought to our organisation.

An election of Office Bearers took place following last year’s annual general meeting. Jim Hall was elected President, Helena Higginbottom elected Vice President and Sue Banks elected Treasurer.

President and CEO report

Each year is an opportunity to evolve, adapt and improve the way we meet the needs of the people we serve.

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In June 2014 Sally Bennett was appointed to the vacant position on the Board. Sally has extensive knowledge and experience in the area of safety and risk management and has joined the Audit & Risk Committee. We welcome Sally to the Board and look forward to her contribution to the governance of the organisation.

We congratulate Board member Vicki Smith for her involvement in prompting a movement to create a voice for supported employees, their families and supporters. With the help of peak body National Disability Services, the “ADEs Work for Me” campaign has evolved and has its own website ade.org.au to increase the profile of supported employment.

Looking ahead: In the coming year we will focus on ensuring our open employment services stay competitive, strengthen business in supported employment and grow our community services. We will foster greater internal integration and collaboration and keep building recognition and awareness of The Bridge brand and services. Work will continue on determining the best use of our Noble Park property and we will enhance information and communication technology across our sites. Overall, we aim to improve the financial viability of our services so that we are efficient and effective in all aspects of operations and administration.

Our achievements to date are due to the efforts of many people and the valuable relationships we have with community groups; local, state and federal governments;

businesses and employers; and so many others who support our cause; including the people who use our services, their families and carers.

To the management group, staff and volunteers – your good work is very much appreciated. We draw on our past to inspire us and are guided by our mission, vision and values in all that we do.

Jim Hall President

Phillip Toovey Chief Executive Officer

The Board is committed to building a thriving organisation that truly enhances people’s lives

2013-2014 Highlights

Healthy Workplace

from City of Greater Dandenong

Award

new positions to cater for organisational growth

11

students completed placement with Connects21

people enjoyed social activities and weekends away with Getaways

125

new volunteers joined Connects9

hours of respite provided to parent carers

13,316 One-to-one support for

people in the community and in their homes

42

Ongoing support for

people involved in social and community activities

159

Participantsattended the Casey Rotary Club Presentation Ball

17

jobseekers received assistance

2,662

new employers contracted

545

students conducted work experience at Works13

websites, marketing material and signage

New brand

commenced new transition to work program

Next Step

supported employees48

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The Bridge celebrated new name on 3 December 2013

A New Era!

2013-2014 Highlights

Strategic Plandeveloped and commenced

2014-2017

in Cranbourne and Noble Park

Opened 2 new sites increase in

job placements

64%

development strategies commenced

New Business

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13

The Bridge – A new chapter in our story

After much anticipation, our organisation was renamed The Bridge at a vibrant launch ceremony in December 2013.

By changing our name from Options Victoria to The Bridge we have brought our diverse services together under one banner and created opportunities for our teams to work, and get to know each other, in more connected ways.

Our refreshed brand has been greatly welcomed, adding to the energy and momentum that is being felt across our organisation as we prepare ourselves for a new era of service delivery.

This feeling of unity was more than evident at the launch event which was attended by over 300 people, including people with disabilities, families, carers, staff, support workers, State and Federal Government representatives and members from the business community.

With the National Disability Insurance Scheme soon to be rolled out across Victoria, and an increasing number of changes to care services, it’s never been more important for us to consolidate our identity and reshape our story.

Our new name honours our vision to create a connected society where all people can achieve their full potential. As we have for over 40 years, The Bridge will continue to provide services that enable people in all areas of their lives.

The Bridge launch event was held on 3 December 2013 – International Day of People with Disability – at the Drum Theatre, Dandenong.

Our services• The Bridge Connects – Our community services

• The Bridge Works – Our supported employment service

• The Bridge Employment – Our open employment service

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We are creative and passionate about what we do. Helping people choose their own direction, whether it be joining in with others, or one-to-one support, to do the things they want, when they want.

At various locations over the south-east suburbs, The Bridge Connects gives people opportunities to learn, have fun and get involved in the local community with friends.

Getaways by The Bridge Connects, provides great holidays, with weekends away and nights out with friends, at the same time giving parent carers a well-deserved break.

How do we help others to learn, grow, enjoy community life and feel valued? Simple, by having enthusiastic and dedicated staff! We are fun, energetic, we listen and value individuality.

Michael: A quiet achiever

Michael readily shares his smile with those around him. His expressions and gestures are full of feeling his words can’t express.

An all-rounder, Michael loves books on dinosaurs, whales, dolphins and ancient Egypt. He makes time for music and dance, sailing, cricket, drama, basketball and riding for the disabled.

Michael has been going to The Bridge Connects since 2010 where he’s been able to meet a wide variety of people. He joined the Men’s Shed and works on a range of projects with younger and older men from the community. As well as developing good friendships, Michael has learnt a range of skills such as using a hand saw, sanding, nailing, gluing and painting.

After moving to a new suburb with his family, Michael enjoyed exploring his neighbourhood and working out how to catch the train to his drama group and computer course with friends. As well as these activities, Michael is involved in a local Parks & Gardens program. Through this initiative he plants seedlings and helps to maintain open public spaces in his community.

Connects Community Facilitator, Freddy says, “It’s so great to have Michael in our activities. He has a wonderful sense of humour and loves to have a chuckle when one of his colleagues says or does something funny.”

Michael readily shares his smile with those around him

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Hayley: All the world’s a stage

Effervescent and full of smiles, Hayley is ready to make the most of each and every day! Living independently with her house mates, Hayley hopes to one day have her own place. “When I have a home on my own I will get a puppy,” she beams.

Attending The Bridge Connects since 2010, Hayley enjoys swimming, volunteering with Frankston City Council Meals on Wheels and going to drama classes, in which she shines. Her outgoing personality is perfectly suited to bringing people together; her warm smile encouraging others to join in and have a hearty laugh.

Being active and independent is important to Hayley. She likes exercising regularly and generally being healthy and well. “I love to swim, it’s the best exercise. I love my bathers, they are beautiful.”

Not only has she developed a flair for the stage and the pool, Hayley is keen to experience new places. She has travelled to Bali, Queensland and Sydney. “I like to travel. I saw the Opera House and can’t wait to see more places all around the world.”

A proud aunty, Hayley knows the importance of family and togetherness. Her caring, fun loving nature is the highlight of family visits. Whether she is with the people she knows – or meeting people who will become friends – Hayley shares her enthusiasm for life with all thosearound her.

I love to swim, it’s the best exercise

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Chris: Self determination

Always making new friends, participating in social activities like cricket, swimming, drama and art, Chris is a vibrant character at The Bridge who livens up the atmosphere.

Currently in shared supported accommodation, he hopes to live independently one day and have a girlfriend. His caring nature and delight in helping others is evident in his close relationships and people’s faces light up when he enters the room. Over the 14 years that Chris has been coming to The Bridge, he has fostered relationships with other participants and made strong connections with many of the staff. With his cheeky grin and outgoing nature, he brings joy and happiness.

Striving to become a well-rounded person and create his own future, Chris has been attending a Social Impact course with IMPACT. He is refining skills that don’t come easily to everyone: self-awareness, social appropriateness, emotional independence and understanding how relationships work.

Attending the Rotary Club Presentation Ball this year, slow dancing with the ladies and putting his new found skills into practice, was a huge step for Chris – one that he enjoyed immensely.

Striving to become a well-rounded person

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Bonnie: In giving we receive

Employed in healthcare for 12 years and enjoying a full life, Bonnie felt there was “no time to stop to smell the roses” and sensed there was something else out there. Four years ago she found it.

Bonnie recalls in 2009 “a wonderful thing happened”. She met an old friend who had started work with a disability service and they were looking for volunteers. Bonnie contacted them about opportunities. Before she knew it, she was interviewed, booked in for training and was a fully-fledged volunteer. “It was the BEST thing I had ever done!”

“I was given a choice of activities – I chose water aerobics. I was introduced to two ladies I would be supporting. Once everything was organised we were off and gosh we were having a good time.

“Michelle is one of the women I support. The most delightful thing is how her happy, accepting and loving qualities have spilled over to the other 27 members of the water aerobics class. To see their friendships and growth the last few years is so fulfilling.

“Not only have I made new friends with the ladies I support, and their families, I have made a new network of friends at water aerobics and staff at The Bridge Connects.

“I now see things in a whole new way. The rewards of volunteering are endless. No negatives here!”

The rewards of volunteering are endless

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Volunteers

Andrew LiebeBonnie PoletkoBridget LaughlinCarol RobinsonChristine LodgeDeanne AdesGordon LowryJacinta CrawfordJacquie BaigJames McLeanJanet AdcockJanice KouroupakisJoanne Hall

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Jo Anne LittlefordKaren AndersonLaurie MessengerLeigh BlenheimLyn BatesMichelle GerringNipuni SandaraduraNora RobertsPeter Smith (Works)Serena PerryTrevor WilliamsVioleta Lim

Volunteers make a world of difference

Volunteers are integral to many of the services we provide. Volunteers support our clients as well as their families and carers. Their contribution is highly valued and respected, and we thank all volunteers for their involvement with The Bridge.

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Successfully placing jobseekers into work for over 20 years, our approach is to match the right candidate to the right job for a positive future.

We provide career counselling, training and on the job support. What makes us who we are is our sense of humility and the belief that our greatest reward is improving someone’s life.

We never give up! We are pragmatic, professional, friendly and treat all people equally. We work together to make a difference, rendering disability irrelevant.

Anthony: On solid ground

Being able to make choices in life is something that many people take for granted. While Anthony has moved his life in a positive direction, his choices were often limited.

Anthony remembers a time when he struggled with medical issues, some of which got in the way of work. “I also had to deal with an unstable family life,” he says. “A lot of this was because of my long-term unemployment and it put a great deal of stress on my family.”

When Anthony was thinking about how to change his life, he said he received excellent guidance from The Bridge Employment team. “They opened new pathways for me and helped me sort through a few issues. They sharpened up a few of my old skills and I ended up with a great job. I wake up each day and am happy to go to work.”

Anthony is now fully employed and excelling at work. “I really enjoy my work and I like it that people rely on me to keep the workshop in top order.”

“My income gives me security, stability and certain luxuries I didn’t have before. But most of all it gives me options that I couldn’t have considered while I was unemployed.

“The staff at The Bridge helped me unearth a confidence in myself that will remain forever. I can maintain a solid and enjoyable work life and that is what I’m most thankful for.”

I wake up each day and am happy to go to work

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Megan: A brighter future

Outward confidence and a professional manner can often mask the hardships that people face. This is all too true for Megan who, as a young woman, suddenly lost her partner and had to raise their son on her own. With these extreme changes in her life Megan experienced depression, increasingly felt hopeless and had very little self-esteem. Nowadays Megan is in a happy relationship, is a very proud mum and has a lot to look forward to. This includes her job with Ermha as a Carer Peer Support Worker.

In August 2013, Megan was referred to The Bridge Employment so she could build her confidence and re-enter the workforce. To make the most of her opportunities, Megan completed a Certificate IV in Community Services Work and a placement with Ermha, a mental health and disability support organisation. The placement turned into full-time employment and Megan now supports clients when they experience hard times.

“The best thing for my depression was to return to work and not sit at home thinking all day. I now have a lot to feel proud of. I enjoy supporting others and have new meaning in my life. Working has opened up possibilities for my future.”

Megan is looking forward to an overseas trip at the end of the year, a reward for herself and her son for all they have achieved over the past 12 months.

Working has opened up possibilities for my future

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Charlene: In the fast lane

When Charlene came to The Bridge Employment in 2012, she was relocating to the south-east suburbs from rural Victoria and needed to look for work. Establishing new networks while looking for work was proving difficult and impacting on Charlene’s confidence.

Charlene had previously worked in the hospitality industry but an aggravated back condition made it difficult for her to continue in this line of work. After getting to know Charlene, her experience and niche became apparent to her Employment Consultant who suggested a change in career. Having cared for her sibling with a disability, Charlene possessed skills and knowledge in all aspects of caring for people with complex needs. Because of Charlene’s back injury a career as a support worker was not feasible, but her determination and willingness to support others fitted well with the idea of becoming a qualified swimming instructor. The perfect match was soon found and Charlene began training at Casey Race Swimming Pool in Cranbourne. A year on Charlene is running swimming classes for Casey Race. “Being a swimming instructor is excellent exercise for my back and lets me meet and help out some great people.”

By developing her skills and her passion for helping others, Charlene has now enrolled in Child Care (Certificate III) and is hoping to complete her placement hours at Casey Race, adding specialised skills to her role.

Finding the perfect match

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Andy: 21 years of success

Andy’s McDonald’s career began 21 years ago when he was working at The Bridge Works.

In 1993 The Bridge Employment supported Andy to work at McDonald’s in Cranbourne, five days a week. Andy began by cleaning tables and mopping the kitchen floors. In time Andy’s role changed to working the fry station and he is now known as the Fry Master. “That’s what everyone calls me,” Andy says with pride. “I am the Fry Master. I’m really good at fries and keeping everything clean.”

In 2008 Andy moved with his family to the Gippsland area and he decided to join The Bridge Connects Cranbourne, where he took up volunteering at St Vincent de Paul and continued to work at McDonald’s three days a week. “I catch the bus to work. It takes about an hour, but that’s okay.”

Over the past 21 years Andy’s greatest achievement is his work at Mc Donald’s. One of his managers, Tolga says, “I have been working with Andy for three years. He’s reliable, hardworking and a much respected member of the team.”

With his professionalism and dedication to helping others in the community, Andy is proof that anything is possible. Just ask him: How has your disability impacted on your work? Andy will tell you straight up, “I don’t think I have a disability, I just get on with the job.”

Andy is the longest-serving employee at the McDonald’s Cranbourne branch.

I don’t think I have a disability; I just get on with the job

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We are a business enterprise providing supported employment for people with disabilities. The Bridge Works supports its workers with job variety, training and community links to promote independence. Finding people’s hidden talents is what we do best.

We are innovative, entrepreneurial and don’t stop ‘til the job‘s done. What drives us? Supporting others to find their strengths, creating an excellent work environment and looking for ways to grow our business. Business services include picking and packing, on site contract labour, assembly, storage and distribution plus more.

Next Step by The Bridge Works helps young school leavers gain the skills, experience and confidence to enter the workforce through focussed learning and hands on practice in a friendly work environment.

Sammy: Following her dreams

Sharing people’s stories is an intimate window into their lives. For Sammy, her story is one of hope.

“Working at The Bridge Works has given me lots of self- confidence. I’ve been able to use skills I developed in my social and personal life. I feel like I’ve overcome my fears from my past and stepped beyond my self-doubts.

“When I left school I did a variety of work experience but it was hard to meet the requirements of different jobs because of my physical disability.

“In 2004 I did work skills training at TAFE to see if this would help. After I finished I looked for work but was unsuccessful. I finally gave up and believed I’d never be able to work.

“After four years of unemployment, I still wanted to work and went online and typed in ‘jobs for people with disabilities’ and found Paramount Workforce, which is now The Bridge Works.

“I met with the Service Manager and agreed to do three months’ work experience. After that I was assessed on my skills and productivity and got a wage increase; this gave me such a boost of confidence. I took on extra responsibilities such as running a production line with a small team. I felt very valuable and for the first time in my life I said, ‘I can work’.”

I feel like I have overcome my fears from my past and

stepped beyond my self-doubts

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Dean: Finding a new direction

Dean has been participating in nationally-recognised training in Competitive Systems and Practices with a focus on “lean manufacturing”. While establishing himself as a leader among his peers, Dean has also been demonstrating an understanding of time and waste management in manufacturing and has been encouraged to provide input into continuous improvement.

When he was in secondary school, it was Dean’s goal to work in Information Technology. He was supported by his family and The Bridge Works to complete his qualifications in software development and build his confidence so he could participate in a Diploma of Information Technology before taking on further study. Toward the end of 2013 Dean thought about taking a break from study and increasing his hours at The Bridge Works.

His inquisitive nature inspired staff to offer extra training in invoicing, pick and pack, dispatch and make use of his excellent computer skills. To create further opportunities, staff offered Dean a role in the warehouse where he could increase his knowledge of deliveries, scheduling and dispatch. While it may have not been the type of work he planned just a few years earlier, Dean has risen to each challenge with great enthusiasm.

Dean will soon get his pedestrian forklift licence which will complement his warehouse skills. In addition, Dean will be operating future warehouse management software and assisting others to develop their own work skills.

Rising to each challenge

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Living Fundraisers: A proud partnership

The Bridge Works and Living Fundraisers enjoy a business relationship that is rewarding, respectful and ethically aligned.

Living Fundraisers produce healthy and novel alternatives for community fundraising such as seedlings, herbs and personalised greeting cards. Rachel Taylor and Rebeka Morgan, founders of Living Fundraisers, are thrilled to be in partnership with The Bridge Works and thoroughly enjoy spending time with the team.

“We are really proud of what we do,” Rebeka says. “It’s all about giving back to community and offering healthy alternatives to schools so they can raise funds.”

Focused on making a difference, it is important to Rachel and Rebeka to provide support, dignity and opportunity for people with a disability.

“Having the team at The Bridge Works pick and pack our products is perfect all ‘round,” says Rebeka. “They’ve been carefully packaging our products for a number of years. They are professional and always meet deadlines. We couldn’t ask for more.”

The goodwill and friendship is felt by everyone involved. “We always enjoy a visit from the girls,” says Sandra from Works. “They have great feedback for us and there’s always guidance and praise for a job well done!”

The goodwill and friendship is felt by everyone involved

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Krishan: Taking it all in

Enthusiasm for life and people is a force to be reckoned with! Ever ready to be part of the action, Krishan is passionate about his work and curious about all manner of things. Krishan began working at The Bridge Works in November 2013, less than a year after graduating at Noble Park Special School. He attends The Bridge Connects and joins in many social activities.

“I’m going to the Rotary Ball this year. I enjoy the dancing lessons and can’t wait to get all dressed up,” he says.

Krishan greets everyone he meets with a definite handshake and smile, quick to find out more about the person. His passion for working is seen through his dedication and research. “When I began work experience I was one of eight students and didn’t know if I would be able to get a job. I worked hard to learn all about safety, what workers do and get new work skills. I now work three days at The Bridge Works and two days I go with my friends to The Bridge Connects.”

Krishan is taking in as much as he can to improve all areas of his life. “Staff help me with my communication skills, like taking time to listen to others. This will help me get to know others better and remember instructions at work. I’m also working on my literacy skills.”

I worked hard to get new skills

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Chief Executive Officer Phillip Toovey

Human Resources Manager Carolyn Pabst

Risk, Safety & Compliance Manager Derica Coley

Transport Manager John Gorgol

Pathways & Communications Coordinator Clover Laurier

Administration

Administration Coordinator Claire Woollacott

Administration Assistant Colleen Day

Finance

Finance Manager Maggie Sourial

Assistant Finance Manager Marina Gurney

Activity Based Costing Project Manager David O’Connell

Payroll Officer Kirsten Greenway

Senior Finance Officer Helen Shone

Finance Officers Manik Jay Thushara Ratnayake

The Bridge Employment

Operations Manager Ausra Wells

Employer Liaison Manager Sean Murray

Quality & Compliance Manager Tracey Thomas

Quality & Compliance Officer Catherine Stubbs Michelle Dale

Team Leaders Chel Gipp Julie Harris Krystle Morehu Soula Krikelis Susan Jowett

Post Placement Support Carol Watts Fili Polataivao Kelly Vu Marie Hale Selen Asi Steven Meates

Operations Support & Claims Helen McKenzie Maria Douloudis Marie Morgan Robyn McBain

Employment Consultants Andrea Corrigan Annalese Lambert Carni Evans Che Driscoll Cindy Warren Cynthia Bangs

Glenda Broadbent Heidi Hartig Helen Cracknell Jennifer Phan Julie Ha Katie Bright Laura Cabrera Lauren Doran Lauren Perry Margaret Chew Maria Gerakaris Marion Sauzier Martina Netto Pollyvianne Faauli Rosanna Buttie Sarah Mascazzini Shelley Hollingsworth

Occupational Therapist Sarah Goodes

Physiotherapist Jedidah Yong

The Bridge Connects

General Manager Kelly Slaney

Manager of Staff Development & Quality Nadia Parzybok

Quality Coordinator Jenny McIntyre

Casey Area Manager Alex Baya

Dandenong Area Manager Fiona Curran

Getaways Service Manager Kellie Williams

People in our organisation 2013-2014

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Community Coordinators Chris Johnson Elizabeth Campbell Kata Barry Lisa Lamont Lisa Williams Mel Rees Sharon Cobden

Getaways Coordinator Jarrod Reaper

Volunteer Coordinator Jenny Liebe

Administration Bree Farrington

Community Facilitators Adrienne Heaysman Alek Gronek Alex Blanchard Angela Blackmore Annemarie George Annabelle Tonta Belinda Dickinson Ben Sinclair Beverly Richards Bianca Hecker Brad McAuley Brendan Lloyd Bridget Laughlin Caroline Sly Cassandra Evans Christine Labios Collen Muduwa Corrinne Brighthope Dianne Popof Emma Collins Freddy Vassallo Gary Lacey Harry Dimitriou Hayley Milne Hedley Garrick

Helen Paxton Hershey Wilson Jacinta Crawford Jan Tandy Janet Adcock Janine Taipia Joanne Brooks Julie McKinnon Konstandinos Tsamados Krystyna Cieslak Kim Dillon Lisa Guy Louise Thomson Margaret Lovell Marissa Collao-Sandoval Maryse Ferdinands Megan Graham Melanie Moss Melinda Rodrigues Michelle Caldwell Murray Foley Nhi Au Nichole Hastings Nora Ryan Normin Suleman Pamela Harrison Paula Newman Paula O’Neil Phil Newman Rana Thiele Ravinder Kang Saleem Suleman Sarath Dahanayake Sunny Attri Sydney Kayo Tania Swan Theresa Daly Tim Astengo Tony Gebbing Trish Newton Tushaar Sharma Vijay Vig

Transport Staff Alan Hardy Jeffrey Payet Lisa Donne Raymond Boyd Ron Cooke Terry Wells

The Bridge Works

Service Manager Sandra Vongsykeo

Assistant Manager David Swalwell

Management Accountant Wallace Choy

Business Development Manager Wayne Broomhall

Training & Support Officers Adam Luscombe Chanelle Nillson Cheryl Roberts Joanne Tanner Mariam Gudaz Stephanie Zaverdinos Therese Green Travis Bourke

Warehouse Supervisor John Papamichael

Volunteer Jig Designer Peter Smith

Transport Staff Virginia Monger

33

34

Arts Access

Annemarie and Noel George

Belgrave South Community House

Belinda Conibeer – Beliana Mosaics

Berwick Cheese Factory

Berwick Lawn Bowls Club – Les Herring

Berwick Op Shop

Belgrave South Community House

Big 4 Caravan Parks

Cardinia Life Sports and Aquatic Centre

Casey Aged Care

Casey ARC

Casey ARC Occasional Care

Casey Indoor Sports Centre

Casey RACE

Chisholm TAFE

City of Casey

City of Greater Dandenong

Cranbourne Basketball Stadium

Cranbourne Bowland

Cranbourne Eagles All Abilities Football Team

Cranbourne Indoor Sports

Cranbourne Tennis Club

Dandenong AMF

Dandenong Basketball Stadium

Dandenong Library (ELLA)

Dandenong Neighbourhood House

Dandenong Taxis

DHS Southern Region

Dixon House Community Centre

Doveton Neighbourhood Learning Centre

Doveton Special Soccer School

Endeavour Hills Library

Frankston City Council – Meals on Wheels program

Frankston RSL

Fusion Theatre – Larry Boyd

Genesis Fitness Berwick

Genesis Fitness Frankston

Greyhound Racing Victoria – The Great Chase

Hampton Park Community Centre

Hampton Park Community House

Jan Wilson Community Centre

Keysborough Learning Centre

Lysterfield Sailing Club

MCG AFL Ticketing Department

Meagan Grant – City of Kingston

Meals on Wheels Dandenong

Merry Makers Singing Group

Myuna Farm

Narre Warren Bowl

Narre Warren Community Centre

Narre Community Learning Centre

Noble Park Community House

Oasis Leisure Centre

Paddy O’Donoghue Centre

Parks and Gardens Volunteer Project

Pinnacle Plastics

Presentation Family Centre Balnarring

Prom Coast Holiday Lodge – Norm Wilkins

RACV Inverloch Resort

RAP Dance Party

Riding Develops Abilities

Community support 2013-2014

Life Governors 2013-2014

35

Government funding

Commonwealth Government

Department of Social Services

Victorian Government

Department of Human Services

Local Government

City of Greater Dandenong

Mr G Abraham (D)

Mr G Berryman (D)

Mr C Barlow

Mr L Cincotta

Mr G D Cogan

Mr B Coleman

Mrs S Coulter (D)

Mrs R Cork

Mrs C F Davis

Mrs U T Deayton

Mr C Dickie

Mr G Duggan (D)

Mr K P T Dunham (D)

Mrs V E Ericksen (D)

Mr P Fitch

Mrs P Gilmore (D)

Mr W Gilmore (D)

Mrs N S Goodwin

Mr F Gould (D)

Mrs P Gould

Mr P F Hubble (D)

Mr S B Ingham

Mr D A Jeanes (D)

Mr R G Jeffs

Mrs J Judd

Mr J W Kortum

Mrs D Lilley

Mr A Lind (D)

Mrs J Lovett

Mrs B N Luxford (D)

Mr H D Luxford (D)

Mr A G R Mackay (D)

Mrs M McDonald

Mrs J Marriott (D)

Mr K C Marriott (D)

Mr G M Maynes

Mrs G Meadows

Mr J Mickles

Mr I J Morgan

Mrs D M Muir

Mr P O’Brien

Mrs D Palmer (D)

Mrs N Phillips (D)

Mr D Poole

Mrs V Poole (D)

Mr T Roffato

Mr A L Rose

Mrs M J Russon

Mr P J Scarlett

Mrs J Smetham (D)

Mr L T Smith

Mr J J Sutton (D)

Mrs M A Sutton (D)

Mrs C E Wachter (D)

Mr F Wachter (D)

Mrs G M Warner

Mr I G N Warner

Mr N Wickenten

Mr L Williams (D)

Mrs T L Williams (D)

(D) Deceased

Rising Up Fitness

Rock ‘n’ Roll – Andy Zammit

Sailability Albert Park

Salvation Army Dandenong

Sandown Indoor Centre Academy

Springers Leisure Centre

Springvale Library

Steamer’s Mini Trains

Subway Dandenong

Theo Maniatakos

Turning Point Church

Upper Beaconsfield Community Centre

VALID

Walker Street Gallery Dandenong

Warren Op Shop

Welcome Stranger Holiday Park Ballarat

Whitehorse Cottages – Helen Bexley

Wilma and John Barron

Yarra Valley FM

Yenny Tran Photography

YMCA Endeavour Hills Leisure Centre

3 SER FM

4 C’s (Cardinia Combined Churches Caring)

To find out more about the NDIS visit ndis.gov.au

Call 1800 800 110

Donations 2013-2014

Connects

Berwick Opportunity Shop $2,500

CMV Staff Charitable Foundation $2,500

Patricia Phelps $1,000

Warren Opportunity Shop $1,500

Connects – Getaways

Cranbourne Greyhound Racing Club $500

Greyhound Racing Victoria – The Great Chase $13,312

The Bridge Works

John and Judith Brown $1,500

The Bridge Inc. is a not-for-profit organisation. Donations are tax deductible.

36

At the end of the financial year the organisation recorded a deficit of $764,000 for the year, but has a strong cash position, with total assets being in excess of $13.6 million, and net equity of $11 million, forming a solid base for growth and future opportunities.

Revenue for the financial year was $11,423,000, a 9 per cent decrease from the previous financial year, influenced by three major factors:

1) the strategic decision to reduce labour hire activities, bringing about a fall in income by $420,000

2) a reduction in Commonwealth Government fundingby $418,000, partly due to loss in business arising fromthe Disability Employment Services (DES) tender in 2012, and changes in the government guidelines causing lowerparticipation eligibility in the DES program

3) $232,000 drop in State Government funding, mainlydue to the conclusion of the Sport and Recreation Victoria, Access for All Abilities (AAA) grant in June 2013.

Expenditure was $12,200,000, down by $931,000 from the previous year and includes a reduction of labour hire costs of $331,000 related to relinquishing the labour hire portfolio.

Project expenses increased by $145,000 as the organisation readies itself for the National Disability Insurance Scheme (NDIS), and included costs relating to the opening of two new Connects sites. The cost for works across these two sites, including capital expenditure, was $325,000.

Financial overview

2013-2014 was a year of rejuvenation, business growth, sound investments and strong service delivery, which positions The Bridge to become a provider of choice across south-east Melbourne – and beyond.

Investment properties at the end of the financial year totalled $3.3 million, increasing from the previous financial year by the purchase of 47 Callander Road, Noble Park at $855,000 (excl. GST). Situated between our two existing properties, the acquisition of this land creates a complete parcel, improving potential value for future realisation.

Financial assets at year end had a market value of $4.4 million; $3.9 million of which is managed on behalf of the organisation by Pitcher Partners Investment Services. Returns from investments, including dividends received, were $295,000. Overall, The Bridge continues to develop strongly and remains deeply committed to providing appropriate and sustainable services.

Appreciation is extended to the Finance Committee and the finance team for their hard work, support and commitment to the organisation.

Maggie Sourial Finance Manager

2014 Audited Financial Statements are available in supplementary document

Total Revenue $11,423,000 Income by source

Commonwealth Grants $5,962,712 (52%)

State Grants $3,927,337 (35%)

Investment Income $296,664 (3%)

Rental $82,707 (1%)

Labour Hire $494,723 (4%)

Contract Sales & Fees $375,662 (3%)

Donations $22,814 (>1%)

Other $260,877 (2%)

Commonwealth Grants

State Grants

Investment Income

Rental

Labour Hire

Contract Sales & Fees

Donations

Other

37

2013-2014 Financial Overview

Income by business unitExpenditure breakdown for the year ended 30.6.14

Total expenditure $12,200,000

Wages & Materials of Supported Employment $285,120 (2%)

On-Hire Employee Wages & Other Costs $417,706 (3%)

Salaries & Wages Operational Staff $7,359,625 (60%)

Transport & Motor Vehicle Expenses $660,307 (5%)

The Bridge other activities $382,937 (3%)

Getaways $687,153 (6%)

Works $943,985 (8%)

Occupancy Costs $322,486 (3%)

Rent $671,162 (6%)

Depreciation $439,788 (4%)

Office Costs $446,629 (4%)

Connects $3,493,958 (31%)

Employment $5,915,463 (52%)

Repairs & Maintenance $45,114 (>1%)

Project Costs $554,829 (5%)

Client Costs $266,164 (2%)

Other Operating Expenses $730,876 (6%)

ConnectsSalaries & Wages Operational Staff

Employment

Works

Other Operating Expenses

Client Costs

Project Costs

Repairs & Maintenance

Office Costs

Depreciation

Rent

Occupancy Costs

Transport & Motor Vehicle Expenses

On-Hire Employee Wages & Other Costs

Wages & Materials of Supported EmploymentThe Bridge other activities

Getaways

38 38

The Bridge Inc. Head Office Suite 3, Level 4 26 McCrae Street Dandenong Vic 3175

03 8710 8555 info@thebridgeinc.org.au www.thebridgeinc.org.au

Postal Address PO Box 7030 Dandenong Vic 3175

Registered Office Suite 3, Level 4 26 McCrae Street Dandenong Vic 3175

Reg. No A0033971H ABN 31 506 563 698

The Bridge Connects Main Office Suite 3, Level 4 26 McCrae Street Dandenong Vic 3175

03 8710 8555 info@thebridgeconnects.org.au www.thebridgeconnects.org.au 1800 BRIDGE 1800 274343

Callander Road, Noble Park 03 9547 9244

Clyde Road, Berwick 03 9769 3950

Douglas Street, Noble Park 03 9546 8369

High Street, Cranbourne 03 5996 8111

Stawell Street, Cranbourne 03 5995 5250

The Hub, Dandenong 03 9701 7311

Webb Street, Narre Warren 03 9705 9111

Getaways 03 8710 8588

Individual Services 03 5995 5132

The Bridge Employment Main Office Suite 5, 50 Thomas Street Dandenong Vic 3175

03 8710 8888 info@thebridgeemployment.com.au www.thebridgeemployment.com.au

Berwick 03 9769 4466

Cheltenham 03 9581 2888

Cranbourne 03 5995 4400

Frankston 03 9784 3888

Glen Waverley 03 9545 1106

Pakenham 03 5940 8817

Springvale 03 9546 2892

The Bridge Works 95A Cheltenham Road Dandenong Vic 3175

03 9792 2662 sales@thebridgeworks.com.au www.thebridgeworks.com.au

Next Step 03 9792 2662

thebridgeinc.org.au